Sungods Solar Air Conditioning and Electrical Reviews
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About
Sungods Solar, Air Conditioning and Electrical is a Solar Power Installation business based in Ashmore QLD. Here are their reviews as submitted by visitors to SolarQuotes.
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Inverter brands previously installed
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Sungods Solar Air Conditioning and Electrical Reviews (19)
Show Most Recent reviews from All time
Average Scores
4.4/5
Value for money
4.4/5
Quality of System
4.4/5
Installation
4.3/5
Customer Service
- 5 star 6
- 4 star 11
- 3 star 1
- 2 star 0
- 1 star 1
18 February 2021
28 September 2020
Great Value
The whole process was easy, response from suppliers was quick and simple. We eventually chose Sun Gods Solar as they were easy to deal with and great value for money, professional in their approach and tidy and efficient with the installation.Am very happy with our decision and want to also than Finn for the initial assistance and providing 3 quotes from reputable operators.
15 September 2020
Original Review on 16-01-2020:
A happy customer
Glenn from Sun Gods solar was very helpful from the start, he suggested a larger system and we are very happy that we went that way. Any queries were attended to in a fast and efficient manner.The installers were courteous and were able to answer any questions I had.8 months later we asked Bob: "Are you happy with the performance of your system so far?"
Yes it has.04 February 2020
Original Review on 05-06-2019:
8 months later we asked FABIAN: "Are you happy with the performance of your system so far?"
yes absolutely great16 December 2019
All went really smoothly and professionally and as promised.
Our experience was positive from the initial telephone call, meeting at our home and the installation of the system. We will recommend Glenn and his team to our best friends and clients ( we don’t have family in AUS)We are very happy with the system, work and service
22 November 2019
Great result!
Sun Gods Solar was prompt with quoting and had good followup and availability for questions. Installation was completed with the system performing to the level they advised. I've been very happy with their service and followup during the whole process.Panel rating: 5/5
Inverter rating: 5/5
30 August 2019
Original Review on 29-12-2018:
All of the suppliers that quoted were good but Sun Gods Solar provided excellent service and the best price8 months later we asked Lee: "Are you happy with the performance of your system so far?"
Yes, works perfectly with zero issues, I am making $50 credit each quarter and the system will pay for itself in 2 years.20 July 2019
I was told twice they would attend after installation, both times they failed to show
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14 April 2019
Glenn and his team did a great job. Installed on the day we arranged.
Inverter rating: 5/5
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Inverter rating: 5/5
14 September 2018
03 October 2017
Original Review on 31-01-2017:
Of the 3 quotes Sun gods replied same day, SAE 5 days later and then confused the appointment times twice, Hawkings solar finally contacted me for a quote a week after it had already been installed.Sun gods were clearly miles ahead on service and price, they also did my neighbours place too and he had the same experience.
Supplier Reply:
Thank you for you lovely review, we are so glad that we could assist you with your solar install. We hope that you continue to have many years of energy savings.8 months later we asked Brendon: "Are you happy with the performance of your system so far?"
Great service and good final product would recommend this system and installer to anyone.29 September 2017
Original Review on 31-01-2017:
I have had an inssue with the inverter (Sungrow) as it derates or shutdown on a frequent basis. Sungods solar have been out twice to investigate and are now looking to replace on warranty. Communication with Sungrow (in Sydney) is a bonus. It is due to be changed as per last correspondence but that to date is yet to be done. So far service and call back is good, waiting on the next stage. I have a 10 year warranty on the inverter also.Supplier Reply:
Thank you for your honest review, we hope that you have many years of power savings on your bills.8 months later we asked Jon: "Are you happy with the performance of your system so far?"
Finally after my inverter issues yes it has!18 September 2017
Very professional and easy to deal with. What appealed to me from the start that supply and installation was quick and done by the same company and so is the warranty and the product and installation. Small company but very efficient!!
And communication and follow up was excellent from the first contact to finish.
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And communication and follow up was excellent from the first contact to finish.
Supplier Reply:
Thank you for your review, we hope that you have many years of saving on your power bills.13 August 2017
Original Review on 11-11-2016:
Supplier Reply:
Thank you for your review, we hope that you have many years of power savings on your energy bills.9 months later we asked Russell: "Are you happy with the performance of your system so far?"
Yes.We have shifted as much power load to daytime as possible and actively monitor system output.
Power draw went from 25kwh per day down to 5 meaning huge savings on power bills. System will pay for itself in around 2.5 years. That's 40% ROI.
08 August 2017
Everything was explained to me in a way that I was able to understand instead of using technical terms that would've meant nothing to me. Everyone was very professional and friendly.I'd highly recommend them.
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Supplier Reply:
Thank you for your lovely review, we are so glad that you are happy with your new system and service received, we hope that you have many years of power savings.25 May 2017
Original Review on 18-08-2016:
Although I got the system early July, I received a bill mid August. no mention of solar being installed no feed in no difference to bill. all agencies say someone else lost paperwork or didn't follow through. hopeful all will clear up in due course. hard to tell if it's been worth until then9 months later we asked Ben: "Are you happy with the performance of your system so far?"
yes. reduced my power bills by heaps, ran air con all through summer and power bill was still only $200 per quarter.08 May 2017
Brought a Fronius. Jinko package off these guys, great value, Adam was great, his boss wasn't, forgot his name!!!! Pretty good system no problems, yet fingers crossed! The boss has no customer service.
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Supplier Reply:
Thank you for your review, we are glad to hear that you are happy with the service that you received from Adam. We hope that you receive many years of power savings.28 April 2017
Supplier Reply:
Thank you for taking the time to review Sun Gods Solar, we hope that you enjoy many more years of power savings.11 November 2016
Suns Gods Solar Air Conditioning and Electrical changed the original contract/quote by supplying a different inverter 2 days after I accepted the quote. (eg the change went from Sungrow to Growatt.) The day of the installation of the Sungrow the inverter would not come on line for the installer. A replacement Sungrow was installed after 2 days. It too has a problem in that it (the inverter) drops out for no reason. After contacting the supplier I was informed firstly it must have been some cloud cover. This to me was a palm off as it was Friday afternoon and the supplier had been paid in full. I monitored the system for the next three days with the same result of drop outs. On contacting the supplier again three days later I was informed to contact David, the Growatt representative and explain the situation.
David has asked me to take a photograph of the inverter display when this problem occurs again and email it to him. So now my weekend is spoken for waiting for this intermittent fault to occur.
Regards,
Glenn Hart
Managing Director
m: 0439 511 782
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David has asked me to take a photograph of the inverter display when this problem occurs again and email it to him. So now my weekend is spoken for waiting for this intermittent fault to occur.
Supplier Reply:
Bob had an Existing system with 2 Different Inverters and wanted to increase the size of his system and only have one Inverter. A sungrow Inverter and extra Panels were priced for Bob. Bob's system is currently under the old Rebate scheme where he receives 44c + 8c for any extra power feed back into the Grid (FIT), so it was very important that his agreement for the FIT (Feed In Tariff) did not change nor for him to be at any risk of losing this FIT. The Sungrow at the time came with a 4.6kw AC Output which was crucial to comply with his Energex Agreement. Bob was followed up after the Initial quote a couple of times to see if we had won the job and eventually we did after answering all the above details in full which by this time a few weeks had passed. In that time that passed before being awarded the job a new standard had been issued for Compliant Inverters which now made the Sungrow 4.6kw AC Output raise to 4.99kw AC Output which would of put his FIT At risk hence the reason for the Inverter Change to a Growatt which maintained the 4.6 AC Output with the new Compliance Changes. in Short the job was a Pain because his Existing Panels also did not Comply with the new standards and we had to Redo the Wiring On those Panels as well which are some 4 Years old and which was not priced for. There is nothing wrong with his system which still pumps out on a sunny day around 25 to 30kW on a Split roof Orientation but he obviously does not believe us, because the Inverter Drops Up and Down so we even gave him the Tech Number for the Inverter to talk to a Qualified person Himself but according to him it is still wrong. We are here always to service Bob's Queries and should the Inverter need replacing under the Warranty Period we will assist him in Replacing it. I think the clients comments are very unfair and the whole story has not been given.Regards,
Glenn Hart
Managing Director
m: 0439 511 782
Our solar adventure begins
Can definitely recommend Sun Gods Solar. Glenn was on the phone the next day to discuss our system and was only to happy to visit our property. We ended up going with a larger system than first anticipated as we had the room and the price was competitive. Installation was booked in for the following week and all went smoothly. The install team were professional, friendly and provided a great looking setup. Follow up visit from Ryan to run through the docs etc was again professional and helpful. We are now just waiting for the grid connection.