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True Value Solar Reviews

True Value Solar

True Value Solar Overall Rating From 321 Reviews:

321 Reviews

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True Value Solar was founded in 2009. They have 150 employees at time of writing (Jan 2012), and are headquartered in Vermont Victoria.

They are the second largest solar installer in Australia, after Origin Energy, and have grown through aggressive sales and advertising and pricing their systems to be pretty much the cheapest on the market.

True Value Solar Complaints: In 2011 the ACCC found that they had contravened Australian Consumer Law by engaging in misleading advertising. They advertised a "3kW deal" that was actually a 3kW solar inverter but with only 1.52kW of solar panels.

Also in that year, Today Tonight aired a scathing report on True Value Solar which you can see here.

A quick look over their website shows a couple of points that you should be aware of if you are considering using them:

a) Their website does not appear to specify what brand of solar panels they use.

b) Their 10 year product warranty specifies that the system must be serviced every 2 years for the warranty to remain valid. I could not find what the costs associated with this bi-annual service are. You should check these costs before signing anything.



Interestingly, we've had to block a large number of glowing reviews for True Value Solar, because they all came from the same computer in Macedonia and were from people with names like "Rodney Trotter" and "Harry Hogwarts".

Rating Comments Name State Postcode
We've just moved into a retirement village, and cost was a major factor in the s ...
>>> See Adriana's review
Adriana SA 5162
yes they left a big hole in the kitchen ceiling , quite a mess .all good now new ...
>>> See Anon's review
Anon VIC 3156
I've had 2 5kw systems installed on 2 houses. The house I live in is performing ...
>>> See Brad's review
Brad WA 6330

>>> See Norm's review
Norm VIC 3188
We went with True Value Solar as they had the best quote, we did keep in touch b ...
>>> See Heather's review
Heather WA 6560

>>> See Haley's review
Haley NSW 2290

>>> See Anon's review
Anon VIC 3764

>>> See Vicki's review
Vicki VIC 3737

>>> See Gordon's review
Gordon VIC 3015

>>> See Ned's review
Ned WA 6171
Very prompt install once all approvals were granted. Slowest aspect was Western ...
>>> See John's review
John WA 6152

>>> See Anon's review
Anon VIC 3550
From deciding to go with True Value Solar until installation was a total of 4 we ...
>>> See Belinda's review
Belinda VIC 3024

>>> See Anon's review
Anon VIC 3754

>>> See Michael's review
Michael VIC 3134
Nice guys but high pressure sales I wasn't completely comfortable with
>>> See Ann's review
Ann TAS 7320
This is probably more detail than you wanted, but I'm a writer, so, hey. True ...
>>> See Frank's review
Frank WA 6007

>>> See David's review
David VIC 3170
I went with true value as you had no company in my area & the company you nomina ...
>>> See Anon's review
Anon VIC 3021

>>> See Richard's review
Richard VIC 3377
No, other than the installation was surprisingly fast.
>>> See John's review
John QLD 4226

>>> See Anon's review
Anon VIC 3012
TVS arranged installation very quickly, installer was very professional. They ar ...
>>> See Ian's review
Ian VIC 3079

>>> See Anon's review
Anon QLD 4122

>>> See Judith's review
Judith VIC 3666
After sales service was poor. Our solar panels also took over 3 months to be con ...
>>> See Gemma's review
Gemma VIC 3095
Installers were sub contractors and did an excellent job, neat tidy and very pro ...
>>> See Norm's review
Norm TAS 7018

>>> See Max's review
Max TAS 7248

>>> See Raul's review
Raul VIC 3976

>>> See Keith's review
Keith VIC 3810
VERY EASY TO DEAL WITH AND THEIR AFTER - SALES SERVICE. I WOULD REC ...
>>> See JAMIE's review
JAMIE VIC 3910

>>> See John's review
John SA 5097

>>> See Sean's review
Sean SA 5290
The company we chose had a very good special on at around the time we were looki ...
>>> See Anon's review
Anon VIC 3757

>>> See Anon's review
Anon VIC 3850
Only waiting for meter to be changed now. Vey pleased with Truvalue in every wa ...
>>> See Anon's review
Anon SA 5211

>>> See Ian's review
Ian VIC 3939
None of your suppliers/quoters even bothered to contact me.
>>> See Rob's review
Rob TAS 7310

>>> See Anon's review
Anon SA 5213
We choose 8x 250W panels with 4.2Kw upgradeable inverter. We paid in full May 23 ...
>>> See Martijn's review
Martijn WA 6026

>>> See Rex's review
Rex VIC 3747
You really need to do your own homework on what is being offered. There is toooo ...
>>> See Angela's review
Angela VIC 3678
I paid a $500 deposit for installation on a certain date. They did not turn up n ...
>>> See Ric's review
Ric QLD 4312
This company is awful. Damaged my house, crossed wires leading to big problems, ...
>>> See John's review
John VIC 3178
Poor installation job (damaged roof tiles, incorrect cabling, etc.) and rude cus ...
>>> See Carsten's review
Carsten QLD 4228

>>> See Anon's review
Anon VIC 3321

>>> See Anon's review
Anon VIC 3765
I engaged 9 companies for quotes for a solar system, ranging from 3-5 kWh, event ...
>>> See Philip's review
Philip QLD 4560
Excellent phone service to get the system purchase organised, fantastic follow-u ...
>>> See Tehani's review
Tehani TAS 7250
I originally signed up with Mark Group but unfortunately they fell through due t ...
>>> See Anon's review
Anon SA 5153
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