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True Value Solar

True Value Solar Overall Rating From 151 Reviews:

Value for Money:
Quality of System:
Installation:
Customer Service:

True Value Solar was founded in 2009. They have 150 employees at time of writing (Jan 2012), and are headquartered in Vermont Victoria.

They are the second largest solar installer in Australia, after Origin Energy, and have grown through aggressive sales and advertising and pricing their systems to be pretty much the cheapest on the market.

In 2011 the ACCC found that they had contravened Australian Consumer Law by engaging in misleading advertising. They advertised a "3kW deal" that was actually a 3kW solar inverter but with only 1.52kW of solar panels.

Also in that year, Today Tonight aired a scathing report on True Value Solar which you can see here.

A quick look over their website shows a couple of points that you should be aware of if you are considering using them:

a) Their website does not appear to specify what brand of solar panels they use.

b) Their 10 year product warranty specifies that the system must be serviced every 2 years for the warranty to remain valid. I could not find what the costs associated with this bi-annual service are. You should check these costs before signing anything.

Having said all that, most of the reviews that have been submitted by to SolarQuotes by their customers are generally positive:

Rating	Comments	Name	State	Postcode
	>>See Martin's full review of True Value Solar	Martin	QLD	4305
	Jarred from Eco Solar became very persistent in wanting me to buy a system from ... >>See Anon's full review of True Value Solar	Anon	VIC	3744
	Your site, quotes and information helped me to make an informed decision on my f ... >>See Monika's full review of True Value Solar	Monika	QLD	4017
	>>See Bradley's full review of True Value Solar	Bradley	QLD	4701
	>>See Anon's full review of True Value Solar	Anon	SA	5010
	Installation and electrical inspection was done in a week from payment. It then ... >>See Anon's full review of True Value Solar	Anon	VIC	3138
	Purchased from TrueValue Solar 10 x 190w panels plus 2kw inverter <$2700 inst ... >>See Fred's full review of True Value Solar	Fred	WA	6208
	We purchased 14x190 watt panels with a 4.2kwh inverter, our inverter is bigger t ... >>See L's full review of True Value Solar	L	VIC	3028
	After promising to install before Christmas I received an email informing me due ... >>See Toni's full review of True Value Solar	Toni	QLD	4214
	>>See Scott's full review of True Value Solar	Scott	VIC	3356
	installed 10 panel x 4.2 inverter done in 5 hours, inspector after 1 week approv ... >>See Anon's full review of True Value Solar	Anon	VIC	3555
	Quality is remembered long after the price is forgotten. >>See Shane's full review of True Value Solar	Shane	QLD	4865
	The QLD company that rang me after asking for quotes was rude and pushy, needle ... >>See Christina's full review of True Value Solar	Christina	VIC	3842
	Not fitted as yet install next week, I will find out then. Thanks for your sit ... >>See Bill's full review of True Value Solar	Bill	QLD	4306
	>>See Enzo's full review of True Value Solar	Enzo	VIC	3677
	>>See Jarrad's full review of True Value Solar	Jarrad	QLD	4305
	>>See Anon's full review of True Value Solar	Anon	SA	5434
	getting solar provider to talk to electricity retailer to talk to state electric ... >>See Chris's full review of True Value Solar	Chris	SA	5045
	>>See Anon's full review of True Value Solar	Anon	SA	5606
	The information and various quotes were useful in helping me understand the syst ... >>See Chris's full review of True Value Solar	Chris	SA	5355
	Finn, Thankyou for the technical information on solar power it really helped mak ... >>See John's full review of True Value Solar	John	VIC	3028
	>>See Anon's full review of True Value Solar	Anon	SA	5606
	>>See Rod's full review of True Value Solar	Rod	VIC	3175
	I choose to go with True value solar when they bettered the best other quote by ... >>See Greg's full review of True Value Solar	Greg	VIC	3434
	I found True Value Solar extremely helpful , no pushy sales people, asked me wha ... >>See David's full review of True Value Solar	David	VIC	3180
	>>See Anon's full review of True Value Solar	Anon	VIC	3029
	I did get many quotes and spoke to many many companies. I found your newsletter ... >>See Debbie's full review of True Value Solar	Debbie	QLD	4157
	I wanted quality and price was important. Only two companies could commit to the ... >>See David's full review of True Value Solar	David	QLD	4211
	Entirely satisfactory, so far. >>See John's full review of True Value Solar	John	QLD	4224
	Not able to comment on quality of system as yet due to only getting it installed ... >>See Karen's full review of True Value Solar	Karen	SA	5608
	>>See Anon's full review of True Value Solar	Anon	SA	5540
	Thas not been installed yet , a cou[ple of weeks off >>See Sue's full review of True Value Solar	Sue	VIC	3337
	>>See Anon's full review of True Value Solar	Anon	TAS	7215
	>>See Anon's full review of True Value Solar	Anon	SA	5280
	Turned up on time and completed the installation on time. >>See Sean's full review of True Value Solar	Sean	QLD	4505
	>>See Anon's full review of True Value Solar	Anon	QLD	4053
	The people that I have been dealing with have been excellent. Installation was d ... >>See Greg's full review of True Value Solar	Greg	VIC	3373
	>>See Anon's full review of True Value Solar	Anon	WA	6055
	To be honest with you I panicked thinking we had to get in by the end of June bu ... >>See Anon's full review of True Value Solar	Anon	SA	5096
	They gave us a 8-10 week turnaround. They had the system fully installed in 6 we ... >>See Jamie's full review of True Value Solar	Jamie	WA	6053
	>>See Mark's full review of True Value Solar	Mark	WA	6164
	Tried to contact Truevalue Solar on many occassions and have not got a straight ... >>See James's full review of True Value Solar	James	SA	5522
	I paid deposit for the system 2 months(ish) ago and we r still waiting for insta ... >>See Dion's full review of True Value Solar	Dion	WA	6110
	>>See Kevin's full review of True Value Solar	Kevin	WA	6155
	The install was professional despite the young look of the tradesman doing the w ... >>See Mat's full review of True Value Solar	Mat	WA	6164
	There was some lack of communication between the Supplier in Melbourne and their ... >>See Scott's full review of True Value Solar	Scott	QLD	4107
	>>See Anon's full review of True Value Solar	Anon	QLD	4159
	Has taken a while and I have to keep chasing them regarding Form A and installat ... >>See Neil's full review of True Value Solar	Neil	SA	5210
	still waiting for installation >>See Ian's full review of True Value Solar	Ian	SA	5214
	Only paid deposit so far - not yet installed. >>See Helen's full review of True Value Solar	Helen	SA	5211
	Thanks for your help. >>See Anon's full review of True Value Solar	Anon	VIC	3860
	True Value Solar came to my rescue when another Solar company called Solar PV ca ... >>See Pam's full review of True Value Solar	Pam	WA	6066
	The price was right . The system was installed promptly. Personal follow up was ... >>See Anon's full review of True Value Solar	Anon	VIC	3792
	They have a very prompt service and their communication was fast and direct. >>See Joanne's full review of True Value Solar	Joanne	QLD	4570
	>>See Anon's full review of True Value Solar	Anon	WA	6164
	Some well rated and highly regarded brand name panels perform poorly in hot weat ... >>See Kelvin's full review of True Value Solar	Kelvin	VIC	3094
	>>See Geoff's full review of True Value Solar	Geoff	WA	6083
	>>See Anon's full review of True Value Solar	Anon	VIC	3039
	The company I picked are one of the major sponsors of the AFL football side I am ... >>See Dale's full review of True Value Solar	Dale	QLD	4210
	>>See John's full review of True Value Solar	John	QLD	4613
	>>See Anon's full review of True Value Solar	Anon	WA	6167
	>>See Heather's full review of True Value Solar	Heather	WA	6171
	There were problems with this order but the staff in Melbourne were very helpful ... >>See Bill's full review of True Value Solar	Bill	QLD	4133
	Do your home work. Then get as many quotes as you can. When the installers are o ... >>See Andrew's full review of True Value Solar	Andrew	VIC	3085
	Neat installation can't fault installation. System is sitting switched off (appr ... >>See Brendan's full review of True Value Solar	Brendan	VIC	3764
	Too many options and deals out there at present . Pressure on to do a deal a ... >>See Anon's full review of True Value Solar	Anon	WA	6208
	I found your website helpful but ultimately went with another supplier due to th ... >>See Anon's full review of True Value Solar	Anon	SA	5019
	>>See Lisa's full review of True Value Solar	Lisa	WA	6556
	So far the experience of investing in solar power has been some what of a task t ... >>See Philip's full review of True Value Solar	Philip	VIC	3224
	Your site is very helpful - it gave me several options to pursue. >>See Anon's full review of True Value Solar	Anon	TAS	7172
	>>See Rodney's full review of True Value Solar	Rodney	VIC	3224
	>>See Anon's full review of True Value Solar	Anon	WA	6232
	They were very professional and good to deal with apart from getting through to ... >>See PHIL's full review of True Value Solar	PHIL	WA	6066
	>>See Rowan's full review of True Value Solar	Rowan	VIC	3437
	I think that most of the systems are basically the same. You need to find out th ... >>See Trent's full review of True Value Solar	Trent	VIC	3195
	Main problem I had was my Electricity Retailer (Simply Energy) losing the Form s ... >>See Bill's full review of True Value Solar	Bill	SA	5161
	Proof is in the pudding. The system will be installed within a month. The cost ... >>See Bruce's full review of True Value Solar	Bruce	VIC	3909
	I believe that the industry has become so busy with the government grant that a ... >>See Anon's full review of True Value Solar	Anon	QLD	4210
	>>See Anon's full review of True Value Solar	Anon	WA	6210
	>>See Geoff's full review of True Value Solar	Geoff	TAS	7250
	I made an enquiry about upgrading to either a 2.5 or 3.0 Kwh system and they nev ... >>See John's full review of True Value Solar	John	WA	6100
	I'm awaiting installation, and so far true solar have bent over backwards with a ... >>See Trevor's full review of True Value Solar	Trevor	SA	5346
	Always shop around and don't be afraid to ask questions no matter how dumb they ... >>See Heath's full review of True Value Solar	Heath	WA	6063
	>>See Anon's full review of True Value Solar	Anon	QLD	4212
	>>See Karin's full review of True Value Solar	Karin	SA	5163
	The only negative was some wrong information from the electrical supplier. >>See Lindsay's full review of True Value Solar	Lindsay	VIC	3977
	>>See Robert's full review of True Value Solar	Robert	VIC	3087
	>>See Anon's full review of True Value Solar	Anon	VIC	3052
	>>See Anon's full review of True Value Solar	Anon	SA	5159
	>>See Richard's full review of True Value Solar	Richard	WA	6056
	I am still trying to get an installation date out of True Value Solar and have r ... >>See BRIAN's full review of True Value Solar	BRIAN	WA	6076
	I went with True Value Solar as the price was around half what some of the other ... >>See Anon's full review of True Value Solar	Anon	WA	6160
	Really happy so far. Signed up on 31 March and getting panels installed on 27 ... >>See John's full review of True Value Solar	John	SA	5018
	>>See Anon's full review of True Value Solar	Anon	SA	5340
	Installed a week after sale contract and deposit paid. Installer was polite a ... >>See Frank's full review of True Value Solar	Frank	VIC	3145
	My Sister, my Brother, my Uncle and two friends are getting or have got True Val ... >>See Ken's full review of True Value Solar	Ken	WA	6209
	Still waiting for it to be installed ,got got a 2.2 kw with a 4.2 inverter $3700 >>See Anon's full review of True Value Solar	Anon	SA	5116
	I am having extreme difficulty getting a refund for something that never got use ... >>See Anon's full review of True Value Solar	Anon	VIC	3072
	>>See Nick's full review of True Value Solar	Nick	QLD	4811
	>>See Rita's full review of True Value Solar	Rita	VIC	3133
	>>See Barry's full review of True Value Solar	Barry	SA	5161
	Only problem was ETSA, long time to install meter. >>See Andrzej's full review of True Value Solar	Andrzej	SA	5158
	>>See Ian's full review of True Value Solar	Ian	QLD	4306
	>>See Ian's full review of True Value Solar	Ian	SA	5161
	They were fabulous right up until we had our system installed then they wouldn't ... >>See Sherelle's full review of True Value Solar	Sherelle	VIC	3799
	At this stage, very happy with the service. >>See Tony's full review of True Value Solar	Tony	WA	6168
	>>See John's full review of True Value Solar	John	VIC	3198
	No major problems, alignment of panels could have been better but I was able to ... >>See Phil's full review of True Value Solar	Phil	WA	6062
	>>See Sue's full review of True Value Solar	Sue	QLD	4737
	>>See Anon's full review of True Value Solar	Anon	VIC	3199
	>>See Anon's full review of True Value Solar	Anon	WA	6010
	Now that the system is in & working I'm fairly happy with it. Unfortuna ... >>See Natalie's full review of True Value Solar	Natalie	VIC	3029
	This mob (4 workman) arrived at 7:00 AM as they said they would. They asked me a ... >>See John's full review of True Value Solar	John	QLD	4580
	They were prompt, professionally responsive to quote and information and their s ... >>See Sarantis's full review of True Value Solar	Sarantis	VIC	3717
	We never heard from Solar Wholesalers. Blu Sky Solar were very friendly and pro ... >>See Sandy's full review of True Value Solar	Sandy	SA	5159
	>>See Liz's full review of True Value Solar	Liz	SA	5158
	Austec Solar did not even bother to contact us, so the less said about them the ... >>See Gary's full review of True Value Solar	Gary	WA	6155
	We are having to install a Smart Meter. We are finding it frustrating not being ... >>See Anon's full review of True Value Solar	Anon	VIC	3431
	I'm an electrician and work in the power supply industry. Therefore all of the i ... >>See Anon's full review of True Value Solar	Anon	WA	6153
	>>See Peter's full review of True Value Solar	Peter	VIC	3777
	>>See Ben's full review of True Value Solar	Ben	VIC	3197
	>>See Julie's full review of True Value Solar	Julie	VIC	3015
	was told installation date would be 10 to 12 weeks but was installed in 6 weeks >>See Leonie's full review of True Value Solar	Leonie	WA	6107
	>>See Warren's full review of True Value Solar	Warren	SA	5108
N/A	I beleive I got a good deal as I got a 3kw inverter and 8 panels to supply us wi ... >>See Anon's full review of True Value Solar	Anon	WA	6027
	>>See Brad's full review of True Value Solar	Brad	QLD	4037
	Still waiting for installation after 5 weeks, they said it would be 10 weeks. Th ... >>See Mark's full review of True Value Solar	Mark	SA	5092
	The person from Solar Wholesalers should learn not to swear infront of customers ... >>See Anon's full review of True Value Solar	Anon	SA	5112
	>>See Roy's full review of True Value Solar	Roy	SA	5412
	We currently have a complaint lodged with Consumer Affairs >>See Anon's full review of True Value Solar	Anon	SA	5570
	The system was installed six months ago and a input/export meter is yet to be in ... >>See Peter's full review of True Value Solar	Peter	SA	5412
	I can't rate the quality of the system or installation yet as it will be about a ... >>See Vicki's full review of True Value Solar	Vicki	WA	6210
	>>See Anson's full review of True Value Solar	Anson	SA	5084
	>>See Annie's full review of True Value Solar	Annie	QLD	4305
	>>See Anon's full review of True Value Solar	Anon	SA	5109
	>>See RAY's full review of True Value Solar	RAY	SA	5268
	Solar quotes took far to long to get back to me , True Value I talked to the sal ... >>See Lance's full review of True Value Solar	Lance	SA	5096
	>>See Michael's full review of True Value Solar	Michael	SA	5118
	>>See Anon's full review of True Value Solar	Anon	SA	5112
	>>See Anon's full review of True Value Solar	Anon	SA	5163
	>>See Rob's full review of True Value Solar	Rob	SA	5168
	your help was invaluable much appreciated regards steve ps also liked your pow ... >>See STEVEN's full review of True Value Solar	STEVEN	SA	5085
	>>See Craig's full review of True Value Solar	Craig	SA	5096
	>>See Srecko's full review of True Value Solar	Srecko	SA	5108
	1.5 kW $1799 INSTALLED >>See Achilles's full review of True Value Solar	Achilles	SA	5066
N/A	I feel like I am walking onto a pond where the ice looks safe to walk on - just ... >>See BILL's full review of True Value Solar	BILL	SA	5159
	>>See Kym's full review of True Value Solar	Kym	SA	5169
	>>See Anon's full review of True Value Solar	Anon	SA	5076
	I choose this company due to their friendly sale . I asked 3 pages of question a ... >>See Gary's full review of True Value Solar	Gary	SA	5211
	The service to date has been terrible and i'm suspicious about the whole deal. I ... >>See Chris's full review of True Value Solar	Chris	SA	5114
	>>See Anon's full review of True Value Solar	Anon	SA	5162

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True Value Solar

True Value Solar Overall Rating From 151 Reviews:

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