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True Value Solar Reviews

True Value Solar

True Value Solar Overall Rating From 317 Reviews:

317 Reviews

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True Value Solar was founded in 2009. They have 150 employees at time of writing (Jan 2012), and are headquartered in Vermont Victoria.

They are the second largest solar installer in Australia, after Origin Energy, and have grown through aggressive sales and advertising and pricing their systems to be pretty much the cheapest on the market.

In 2011 the ACCC found that they had contravened Australian Consumer Law by engaging in misleading advertising. They advertised a "3kW deal" that was actually a 3kW solar inverter but with only 1.52kW of solar panels.

Also in that year, Today Tonight aired a scathing report on True Value Solar which you can see here.

A quick look over their website shows a couple of points that you should be aware of if you are considering using them:

a) Their website does not appear to specify what brand of solar panels they use.

b) Their 10 year product warranty specifies that the system must be serviced every 2 years for the warranty to remain valid. I could not find what the costs associated with this bi-annual service are. You should check these costs before signing anything.

Having said all that, most of the reviews that have been submitted by to SolarQuotes by their customers are generally positive:

Rating Comments Name State Postcode
We went with True Value Solar as they had the best quote, we did keep in touch b ...
>>> See Heather's full review of True Value Solar
Heather WA 6560

>>> See Haley's full review of True Value Solar
Haley NSW 2290

>>> See Anon's full review of True Value Solar
Anon VIC 3764

>>> See Vicki's full review of True Value Solar
Vicki VIC 3737

>>> See Gordon's full review of True Value Solar
Gordon VIC 3015

>>> See Ned's full review of True Value Solar
Ned WA 6171
Very prompt install once all approvals were granted. Slowest aspect was Western ...
>>> See John's full review of True Value Solar
John WA 6152

>>> See Michael's full review of True Value Solar
Michael VIC 3550
From deciding to go with True Value Solar until installation was a total of 4 we ...
>>> See Belinda's full review of True Value Solar
Belinda VIC 3024

>>> See Anon's full review of True Value Solar
Anon VIC 3754

>>> See Michael's full review of True Value Solar
Michael VIC 3134
Nice guys but high pressure sales I wasn't completely comfortable with
>>> See Ann's full review of True Value Solar
Ann TAS 7320
This is probably more detail than you wanted, but I'm a writer, so, hey. True ...
>>> See Frank's full review of True Value Solar
Frank WA 6007

>>> See David's full review of True Value Solar
David VIC 3170
I went with true value as you had no company in my area & the company you nomina ...
>>> See Anon's full review of True Value Solar
Anon VIC 3021

>>> See Richard's full review of True Value Solar
Richard VIC 3377
No, other than the installation was surprisingly fast.
>>> See John's full review of True Value Solar
John QLD 4226

>>> See Anon's full review of True Value Solar
Anon VIC 3012
TVS arranged installation very quickly, installer was very professional. They ar ...
>>> See Ian's full review of True Value Solar
Ian VIC 3079

>>> See Anon's full review of True Value Solar
Anon QLD 4122

>>> See Judith's full review of True Value Solar
Judith VIC 3666
After sales service was poor. Our solar panels also took over 3 months to be con ...
>>> See Gemma's full review of True Value Solar
Gemma VIC 3095
Installers were sub contractors and did an excellent job, neat tidy and very pro ...
>>> See Norm's full review of True Value Solar
Norm TAS 7018

>>> See Max's full review of True Value Solar
Max TAS 7248

>>> See Raul's full review of True Value Solar
Raul VIC 3976

>>> See Keith's full review of True Value Solar
Keith VIC 3810
VERY EASY TO DEAL WITH AND THEIR AFTER - SALES SERVICE. I WOULD REC ...
>>> See JAMIE's full review of True Value Solar
JAMIE VIC 3910

>>> See John's full review of True Value Solar
John SA 5097

>>> See Sean's full review of True Value Solar
Sean SA 5290
The company we chose had a very good special on at around the time we were looki ...
>>> See Anon's full review of True Value Solar
Anon VIC 3757

>>> See Anon's full review of True Value Solar
Anon VIC 3850
Only waiting for meter to be changed now. Vey pleased with Truvalue in every wa ...
>>> See Anon's full review of True Value Solar
Anon SA 5211

>>> See Ian's full review of True Value Solar
Ian VIC 3939
None of your suppliers/quoters even bothered to contact me.
>>> See Rob's full review of True Value Solar
Rob TAS 7310

>>> See Anon's full review of True Value Solar
Anon SA 5213
We choose 8x 250W panels with 4.2Kw upgradeable inverter. We paid in full May 23 ...
>>> See Martijn's full review of True Value Solar
Martijn WA 6026

>>> See Rex's full review of True Value Solar
Rex VIC 3747
You really need to do your own homework on what is being offered. There is toooo ...
>>> See Angela's full review of True Value Solar
Angela VIC 3678
I paid a $500 deposit for installation on a certain date. They did not turn up n ...
>>> See Ric's full review of True Value Solar
Ric QLD 4312
This company is awful. Damaged my house, crossed wires leading to big problems, ...
>>> See John's full review of True Value Solar
John VIC 3178
Poor installation job (damaged roof tiles, incorrect cabling, etc.) and rude cus ...
>>> See Carsten's full review of True Value Solar
Carsten QLD 4228

>>> See Anon's full review of True Value Solar
Anon VIC 3321

>>> See Anon's full review of True Value Solar
Anon VIC 3765
I engaged 9 companies for quotes for a solar system, ranging from 3-5 kWh, event ...
>>> See Philip's full review of True Value Solar
Philip QLD 4560
Excellent phone service to get the system purchase organised, fantastic follow-u ...
>>> See Tehani's full review of True Value Solar
Tehani TAS 7250
I originally signed up with Mark Group but unfortunately they fell through due t ...
>>> See Anon's full review of True Value Solar
Anon SA 5153
I will recommend True Solar to anyone who is looking to install a solar system.
>>> See Americo's full review of True Value Solar
Americo QLD 4115
As My System was only installed today I cannot give Ratings other than installat ...
>>> See Neil's full review of True Value Solar
Neil SA 5213
I was disappointed by the responses & lack there of by the solar companies you o ...
>>> See Paul's full review of True Value Solar
Paul SA 5010

>>> See Anon's full review of True Value Solar
Anon VIC 3690
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