360 Energy

360 Energy Reviews

About

360 Energy is a Solar Power Installation company based in serves parts of Australia and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
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Inverter brands currently installed

Inverter brands previously installed

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360 Energy Reviews (5)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.0/5

Value for money

3.8/5

Quality of System

2.7/5

Installation

3.2/5

Customer Service

  • 5 star 1
  • 4 star 2
  • 3 star 0
  • 2 star 2
  • 1 star 0

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The installer did not connect the system well - I had to wait a further 3 weeks for Tesla to make the system work, and this was after a 5 months waiting for the system to arrive.
Now after only 8 months, the system is not working. I have tried them call to have them and emailed them, to resolve the matter and they will not return calls or respond to the emails.
I will contact Consumer Affairs to resolve this, but in the meantime I would not recommend this company for your installation.
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Original Review on 28-07-2017:

We received only 2 quotes and one of those wasn't even close to what I was after so obviously they didn't look at our criteria or what I was after like a battery. Went to others to get a quote was equal to what 360Energy offered and as I had a lot of data on our usage and when it was used, they did actually use it to give a quote on the best system for our needs. Original ratings

Panel rating: 3/5
Inverter rating: 4/5

Value for money: 3/5
Quality of System: 4/5
Installation: N/A
Customer Service: 4/5

10 months later we asked Lisa: "Are you happy with the performance of your system so far?"

So far after waiting 6mths for installation when told it would be installed within 4 weeks, the time it takes for everyone to get their act together and not get paid for power to the grid, that's right Ausnet got a whole lot of free power from December to April, our battery was charged before lunchtime, so and average of 20kwh a day went to the grid when we weren't home. The system is working well but had problems with tesla's app changing frequently it's now awful and I have to rely on getting info manually from the inverter because of no wifi. Time will tell on how long this >$20k system will work but wouldn't have purchased the system without the battery, this makes it worth it.
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360 Energy were great to deal with and gave me advice on the best system for the household needs.
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360 was good at keeping me updated with the red tape and delivery expectation.
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