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CB Solar Reviews

Based on 7 reviews

  • 5 star 1
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.29
  • System Quality
    4.86
  • Customer Service
    4.86
  • Installation
    4.86

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About CB Solar, Solar Installers

CB Solar is part of the CB Group based on the Gold Coast in Queensland. The company says that it has been trading in South East Queensland and Northern NSW for 65 years. They say that they only use quality field tested solar products; also that their installers are licenced electricians who are CEC accredited.

Customer testimonials for CB Solar are available, and include the following:

" One always feels a little nervous when the tradies arrive for a major domestic installation. Your men were excellent on every count, arriving exactly when expected and doing the job quickly and efficiently. They were friendly and courteous. As for the Siebel unit itself, it's a winner. Also we found the price surprisingly low compared to other alternatives that we looked into. I'll be recommending CB Solar to all my friends."

" Great service on my new solar panels. Our house looks great and the installation was quick and tidy. With so many shonky solar installers on the Gold Coast it was fantastic to work with an experienced team of professionals."

At time of writing two customers reviewed CB Solar and rated the company highly for value for money and system quality; and very highly for installation and customer service.

CB Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Excellent service from day 1, took around 10 days to install after signing contracts. Very happy with the professional salesperson and installers... Show additional information
I am a little disappointed in the technology of the solar panels. I did not factor in the efficiency of a solar array when any of the panels have shading, they are all only as efficient as the worst panel, that's rubbish!

Otherwise, things look good for the future, currently creating (August) about 17.5 kWh per day.
Show additional information
I used CB Solar - excellent service and a creditable company. Any questions I had were answered promptly and I was kept informed about the installation at every step. The guys who worked at my home, on site, were prompt, polite and kept me informed through the day as to what was going on - most importantly when the electricity was going off for a short time through the day. Follow up service was a bonus - they asked me about my experience and about the installation process. Very happy. Show additional information
Had six quotes in all. All were competitive on price. I was amazed at how much of a mark up on equipment there was. Companies willing to drop their price to match other companies. Info sheets were very helpful in comparing panels and inverters. I went with CB Solar in the end, due to installer coming out and getting on the roof with me and letting me know where problems may be (cracking of tiles etc) and that they would replace at no expense to me. All went well on the day of installation. Very happy with the installation and Company. Show additional information
CB Solar was very helpful, the time from booking and signing off to installation was fast. The installer was also very helpful, friendly and very professional. The paper work was lodged to energex the same day of installation, so it only took 16 days for our system to be connected. I was very happy with CB solar and would definitely recommend them. Show additional information
I am a very particular person requiring First Class Equipment and fully qualified Tradespersons that work safely and logically. I found the reps to be very thorough and are a credit to CB Solar. Show additional information
System is not installed yet, so can't answer the last 3 questions. Only got 1 quote back not 3, which was the start of my research. There is so much that is not included in quotes, that is not put in real language for the average yobbo like me. Cut through the technical stuff and tell us WHY your panels/system are the best (everyone says theirs is the best) output, efficiencies, warranties, follow up service, these are the important things, the hard sell just doesn't work, when I spend a lot of money (and I have) I want to be reassured that I have the best result for the money I have to spend. I know I could buy better quality panels but the ones I have chosen (Trina) are on the Desert Knowledge site and have been consistently showing good output per $/kw, the salesman was not pushy and after about 100 emails with questions from temperature co-efficiencies to inverter efficiencies, how many strings etc, only then did I say come on out and measure up. So I started out looking at a 5kw system and bought a 7.4 kw system and spent $26,000. Show additional information