E Smart Solar Pty Ltd Reviews
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About
E-Smart Solar is a solar installation company that is based in the Blue Mountains and services the greater Blue Mountains, Penrith and Hawkesbury areas.
E-Smart Solar is community-focussed, committed to best-practice (across both solar and electrical), and proactive in the industry.
They are:
LG Solar Specialists
Enphase Preferred Installers
Reposit Partners
LG Chem ESS Partners
Tesla Authorised Installers
Lead installer and business owner, Dean Edmonds, was recently a Finalist in the 2017 Clean Energy Council Solar Design and Installation Awards.
Reviewers report paying: $6,999 - $9,500 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
E Smart Solar Pty Ltd Reviews (46)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 16
- 4 star 28
- 3 star 2
- 2 star 0
- 1 star 0
14 October 2024
21 September 2024
A really good installation
Sales/quoting process-really goodInstallation- tidy, punctual
Customer service- really good
11 September 2024
Professional installers, friendly respectful and cleaned up afterwards.
Sales quotations and personal representation are professional and informative. The installation process was done in one day and was very professional in all aspects. The customer service afterward was not as fluent, it took over 4 weeks to submit our change of meter to our energy supplier. Who I recommend them - very highly.21 July 2024
Professional and reasonable at every step
Quick quote, reasonable and explained. Same for installation process. App explained and everything worked from the start - including for the grid outage that occurred a day after installation.Battery rating: 5/5
08 July 2024
Fantastic Installers
Fantastic Installers very professional and courteous explained everything in great detail my roof is very steep nothing was a problem cleaned up after job was completed would highly recommend this company23 June 2024
Very good team professional and organised. No mess and tidy
sales process was good . They organised an extender for the internet signal and organised grid connection etc15 June 2024
Nice people to deal with and they are local.
The sales/quoting process was efficient and prompt in answering questions.The installation process went well. The installation team arrived on time, were efficient and cleaned up after the installation.
They helped me set up the app on my phone, that connected to the inverter via Wi-Fi.
The payment process was simple and all the documentation was sent promptly.
14 May 2024
A professional and efficient Installation by a capable team.
The sales/quoting process was excellent, providing clear, detailed information re various systems, costs, payoff periods, etc and no pressure to proceed ASAP. Further information was also provided during the site visit.The installation of our solar system was on time and professionally handled - everything explained along the way, property left clean and tidy and Enphase app use explained without issue. I would definitely recommend this company.
Panel rating: 5/5
18 March 2024
Excellent service
ESmart Solar made the process seamless. From the personalised quote, on-site, to the follow-up, they were absolutely first class! When a tradie tells you that they will turn up at 7.30am - and they do - and then compolete the job in a very professional manner - then they deserve recognition and support.One of the other companies quoting could not be bothered to attend; and, yet, another, from a amjor electricirty suppliuer, attempted to push second-rate string systems on us.
Give ESmart Solar a go. A team of young blokes having a real go!.
06 March 2024
Great installer, nice and reliable
We wanted a solar system with battery, and full blackout capabilities. Dean from E-Smart Solar came out for a site visit the same week, had a lot of suggestions and tips. We added an EV charger and hot water diverter, which both work really well. Additionally, we needed a switch-board upgrade as our old one was 40 years old with Asbestos panel and ceramic fuses. Dean included the upgrade in the quote for a fraction of the price that other companies had initially quoted. Install quality is great, communication and support was great, too. Very happy with everything, cannot recommend E-Smart Solar higher!20 December 2023
6.6kw installation on 45 degree pitched roof.
E-Smart Solar are a very professional outfit, from the initial call to the front office, site assessment and design, to the installation team. They are all professional, friendly and experienced.Quote was completed very quickly after a site visit/inspection.
Our installation requirements were technically tricky, with PV panels on three seperate aspects being east, north and west. The roof pitch is steep at 45 degrees.
The installation team were punctual, with all work being high quality and neat.
They also assisted with modifications in the meter box, to allow room for a smart meter.
The main reason we chose E Smart solar was the advice and expertise provided during the design stage, along with them being local to our area and only using high quality panels and inverters. Plus they don't use contractors, all work is completed by in-house trades.
The price is indicative of extra labour costs during installation on a very steep roof and shouldn't be used as a guide for a standard roof pitch.
6.6kw System
5kw Solar Edge Inverter
15x 440W Jinko Tiger Panels
Can't recommend them enough.
Panel rating: 5/5
Inverter rating: 5/5
23 August 2023
All round happy
Pleasant quote experiencePunctual tidy installation
All connection issues handled professionally
Installed monitoring app and how to use
Easy people to get on with
05 June 2023
Original Review on 08-08-2022:
Great price for the equipment
The sales and quote was pretty easy, I requested an on-site walkthrough because of weird shading on my house and they had an installer out within the week.The install was pretty painless, at my request they removed an old foxtel dish at no extra cost and they finished a good 3 hours early.
So far the solar system is working above my expectation and giving surprisingly good readings for winter. The consumption monitoring is really slick (solar edge).
They also organised a meter upgrade from my retailer
All up the system was cheaper than expected and it makes more power than expected so top marks all round
10 months later we asked Frederick: "Are you happy with the performance of your system so far?"
Yeah, the system is great. I only wish I had bought more panels and a bigger inverter26 April 2023
Original Review on 30-06-2022:
E Smart Solar Review
Great service, informative - did not try 'hard sell' tactics.Great overall experience and service
Supplier Reply:
Hi David,Thanks for the review, I really appreciate your feedback!
10 months later we asked David: "Are you happy with the performance of your system so far?"
Very happy with the performance, reduced energy bill by about 2/323 June 2022
Fantastic service
The whole process was easy and simple to understand. once I accepted the offer, they organized grid connection and installation for the day in question, so that every thing ran smoothly. Customer service was excellent.19 March 2020
Original Review on 18-07-2019:
Quick and efficient installation, good follow-up afterwards.8 months later we asked Geoffrey: "Are you happy with the performance of your system so far?"
Works perfectly with a credit to my power bill instead of a debit05 February 2020
Highly professional, courteous and patient team
E-Smart Solar provided 8 quotes for different systems (Enphase, Fronius, SMA, Solaredge with Trina and LG panel combos). They were helpful and patient as I researched my needs and wants. Ended up going with 6.6kW system, 19x 350w LG panels with Solaredge inverter and DC optimisers. This is the system they recommended after speaking with me and visiting my home. I agreed with them after completing my research.Installation day was a pleasure, the installation team were great and kept me informed along every step of the instal. Very professional and courteous.
I will not hestitate in recommending them. They are awesome.
23 July 2019
20 May 2019
11 May 2019
31 March 2019
16 February 2019
10 February 2019
04 February 2019
At first, I was rejected by a larger supplier/installer because of my steeper roof pitch of 35 degrees. Dean from esmart happily quoted on my job, and after the site visit he confirmed his firm would go ahead on the install.
I was really impressed by the work of the team of 4 installers (which included 2 electricians). They were prepared to âgo the extra mileâ and the quality of work was great. The work was completed efficiently, and after a firmware update my system monitoring was online. Phil had great knowledge and communication skills and was able to explain how it all worked, and how it was organised with regards to circuit breakers etc.
Thanks lads - a job very well done.
28 December 2018
They are meant to be coming out today to replace one panel which was faulty and to get the app up and running
Glad they double checked everything and are coming out to finish install
07 November 2018
Original Review on 07-03-2018:
8 months later we asked David: "Are you happy with the performance of your system so far?"
Yes, the system is performing above what my modelling prior to the install predicted. 600kWh produced in September05 October 2018
17 September 2018
17 September 2018
19 March 2018
07 March 2018
31 January 2018
08 January 2018
12 November 2017
25 October 2017
We are daily delighted with our system. We appreciate his humility, honesty and easy manner, whilst at the same time he and his employees deliver work of the highest standard. He is willing to embrace solar and storage technology as it evolves.
Dean has subsequently installed systems for friends and our neighbour, who are also very satisfied customers. We have no hesitation in recommending him and his team.
25 October 2017
24 October 2017
I had previously contacted another solar company in Penrith to carry out this upgrade but he kept putting the job off as he was concentrating on doing larger installations and was leaving these smaller jobs for later. It was a refreshing change dealing with Esmart who quickly supplied a quote and promptly carried out the work.
15 September 2017
15 August 2017
19 July 2017
The team possess great customer service skills. Consistent and easy to communicate with in a timely manner.
Installation was completed quickly, resolved any issues on the spot and they tidied up!
04 May 2017
23 March 2017
Original Review on 22-07-2016:
I have ordered the system to be installed on the 13th September. Based on performance so far, which has been excellent. I expect the installation to be also good. The second option was also very good for information and service and only a little more expensive. The one I selected gave consistent prompt service. After that the options were less attractive and showed little interest. At least one option was misinformed or at least misinformed me as to the need for three phase supply.8 months later we asked Don: "Are you happy with the performance of your system so far?"
Yes as far as I can tell.10 February 2017
16 December 2016
24 November 2016
Needless to say they were dismissed from the property & the thought of solar was put to the back burner. After calming down I contacted Esmart & met with Dean on-site who was able to answer all my questions [ believe me I had some]. The system we chose was a 10 x 320watt panel system with micro inverters due to some shade issues.
The system was installed within 2 weeks & all done in one day including meter upgrade. Dean & his young team were outstanding both in workmanship & courtesy while working at our home & I would recommend them to any-one considering solar. When it comes time for a battery back-up I won't go anywhere else.
Denis
Katoomba
27 May 2016
thanks guys.
A Grade Service - 100% Quality
The team at E-smart Solar were impeccable. The service that I had initially from Phil, in sales was great. He was previously an installer and knew how to answer my questions back to front. The installation team led by the business owner, Dean and his crew were also amazing. The job was done in a day and by the time they left, I was generating power and sending some back to the grid. This review was written 3 weeks after the install and the system is shooting the lights out!! Really happy. Thanks, Phil, Dean and Team.Panel rating: 5/5
Inverter rating: 5/5