Electro Service Solar

Electro Service Solar Reviews

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4.9

Based on 12 ratings

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Electro Service Solar is a Solar Power Installation business based in Picton NSW. Here are their reviews as submitted by visitors to SolarQuotes

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Electro Service Solar Reviews (12)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

5.0/5

Customer Service

  • 5 star 10
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Happy with the system, I am considering to get that much again

Customer service was good. Installation was reasonably quick within two weeks of the quote.
Panel rating: 5/5
Inverter rating: 5/5
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Fully explained quick installation.

Managed the process from initial contact to installation of panels, grid connection and connection of the system to my wifi. The job was completed in about a week in a professional and friendly manner. There is also some comfort in engaging a local when it comes to after sales service.
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Amazing price, awesome service and quick installation.

Electro-Service Solar were awesome. They offered us not only the lowest price but also the better quality brands. Matt was super friendly and very helpful throughout the whole process.

From the start we were sent a few quotes from Electro-Service Solar which had a variety of brands and prices. The most expensive quote from Electro-Service Solar, which had the better quality brands, was cheaper than the quotes we received from other businesses which had lesser quality brands.

The installation was done in less than a day. The whole team were very polite and there wasn't any mess left behind. Matt also helped us set up the account with Fronius and showed us how to use both the app and website.

I'm super happy with the system we had installed and I recommend Electro-Service Solar to anyone who is looking at getting solar installed.

Panel rating: 5/5
Inverter rating: 5/5
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Excellent Service & Product

Matt & the team at Electro Service Solar were fantastic to deal with. Matt listened to my needs and gave me several options to choose from. Their price was great and installation was quick. Matt ran me through all the apps and technical information. The system, so far, is running perfectly. I purchased the fronius inverter & jinko panels. It’s quiet & looks sexy. I highly recommend Electro Solar Service!
Inverter rating: 5/5
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Original Review on 20-07-2022:

Electro service solar

Great service very helpful with all questions .matt from electro service solar was very helpful explaining everything involved in selecting products used and very professional with installation and service . Highly recommended company if selecting solar. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Jason: "Are you happy with the performance of your system so far?"

System has performed above my expectations.
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Fantastic install. Very Helpful

The quoting process from all the companies you recommended was very good.

The installation went off with no problem. They punctual, polite and tidy

I have been given a folder of helpful information and have started the process to complete my smart meter install.

Installed the Web software to my phone and set it up. Did the warranty on Fronius site.
Provides Very good customer service .

Panel rating: 5/5
Inverter rating: 5/5
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Great Solar Supplier, fantastic service and great installation

Easy quoting process simply and easy to follow he was not pushy.

The team was on time when they said they would arrive explained the process step by step. Very polite and very tidy, clean up as they found my property, I would highly recommend this supplier.

Inverter rating: 5/5
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Original Review on 22-12-2021:

Solar panel install.

Very happy with the quoting process with Matthew he was the only company to actually visit the site to quote. The other companies used google earth to quote. Matthew also recommended that the panels would be better if they were installed at an angle to help remove dirt when it rains. He was very punctual did the install on the one day and clean up was also very good. Overall very pleased with Matthew company. Kevin. Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Kevin: "Are you happy with the performance of your system so far?"

The system is not 12 months old until the 1st of December. At this stage we have only received one bill for electricity and it was $8. So at the moment we are happy with the results. It will be interesting to see what the next bill is as we have had a lot of rain and dull days.
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Original Review on 12-12-2021:

A great installation by a professional team

I received 4 quotes, 3 from Solar Quotes and an extra from a local supplier. Two were superior to the others in that they were quoting with better materials. It finally came down to these two and it was hard to make a decision. I eventually settled on Electro Service Solar as they were to install Australian made panels. Unfortunately, prior to installation, these panels could not be obtained and we settled for another brand of similar quality. The installation team showed up at the scheduled time. They were polite and thoughtful and discussed everything with me throughout the installation. They eventually completed the install just after midday and Matt, the proprietor spent time helping me download the SMA App and explain how to use it and understand the data therein. He also provided me with a pre-completed Application to my electricity provider and explained in detail how I should proceed. I then found it a fairly simple process to lodge the application and my provider has since contacted me with date for the installation of the digital meter. Overall, it was a relatively painless process throughout and I would now be happy to recommend Electro Service Solar to anyone. They were fantastic. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Mike: "Are you happy with the performance of your system so far?"

My system has now been installed for 8 months and I am more than satisfied with it. Unfortunately, the weather has not been on our side which has severely affected the output by the system. However, on the days where the sun did shine, it has produced exactly what it was designed to do and I have had no need to request any service. I am more than happy. Hopefully, the weather god will come to my aid in the near future. I would still strongly recommend Electro Service Solar.
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Easy process Great installer Highly recommend No regrets

Sales and quoting - quick easy answered all my concerns.
Installation - on time completed job earlier than expected. Tidy clean up and appreciated their particular attention to detail.
Grid connection - they organised for me and explained the procedures going forward.

I can highly recommend these guys .
It’s taken me six months to find someone who knows their trade , takes pride in their work and can provide top quality service products without ripping you off.

Thanking you
Rob

Panel rating: 5/5
Inverter rating: 5/5
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Electro-service solar

Electro-service solar provided a great service, Matt kept in contact through out the whole process from quoting, organising finance and communication leading up to install date
Was always happy to spent time answering any question I had.
Matt and his team were both very punctual and polite on the day of install

Panel rating: 5/5
Inverter rating: 5/5
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Great Experience

Sales/quoting was smooth and prompt. Installation went well, polite, tidy and punctual, always kept me informed with what was happening especially in view of rain delays. Customer service was excellent, all questions were answered and any technical details clearly explained.
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