Enervest is an Australian leader in renewable energies and storage for both commercial and residential projects. Since our inception, we are proud to have assisted hundreds of Australians to not only meet their energy consumption plans, but to exceed them.
With a mentality of being geared for the exception rather than the average, Enervest prides itself on truly listening to your needs and objectives, thus providing innovative, customised, cost-effective, solution-centric outcomes.
CARE is at the core of everything we do. Our service, attention to detail and customer care is unsurpassed. Our business is in caring – we just happen to care about you and Energy.
As clean and affordable energy ambassadors we can maximise natural energy benefits, reduce carbon footprint and cut energy costs.
Good installation job and hardware, but not so transparent about process/timings
I know the title is somewhat negative, but 80% positive experience with this company.Got matched on SolarQuotes and they called within 24 hours to set up a time.
Despite the pandemic, they were one of the few willing to come out to view the property and see what they were dealing with - which I thought was better than just satellite images. I was pleased with Gavin's explanations and quoting.
Quote was done on 2nd Feb.
I took my time researching and they were willing to negotiate so we signed on 16th Feb.
A new 'Project Manager' got in contact with me on 17th Feb.
Somehow the invoice got 'lost' and didnt get to my email - until I had to ask a week later why my installation was not progressing.
Once I paid, I didn't hear anything for another week so had to contact them - they said things were delayed because of COVID19 so I let it slide.
They offered a date on 23rd March but I had to postpone it.
Finally installed on 29th March. The installation itself took all day but seemed straightforward enough. Jonathan was punctual and respectful.
The only difference was that they ended up placing the inverter on a west-facing wall which was not planned in the quote - and had to be reassured that the Sungrow inverter was rated to temperatures of 60C without needing shade.
I was surprised to learn that the system was not turned on until an inspection was done - something I had not come across on the SolarQuotes education pages.
They were unable to tell me when the inspection was being done so my system remained off until 12th April, and only received the CES on 16th April.
They forwarded the documents needed to my retailer (Amber) but there were a few hiccups with the file format being wrong so that stretched things out until 23rd April.
It then took until 28th April for me to start receiving my FiT.
TL;DR
Decent company, good sales, good staff, competitive pricing, decent installation work
Took longer than I expected to get things going. Key time points:
- SolarQuotes to contact = 1 day
- Time from contract to installation = ~1 month
- Installation to inspection = 14 days
- Inspection to grid connection/FiT = 5 days (this is probably United and Amber's problem)
Panel rating: 5/5