Future Solar WA - Company Review Notice Future Solar WA - Company Review Notice
Future Solar WA

Future Solar WA Reviews

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Based on 22 ratings


Future Solar WA is a Solar Power Installation company based in Malaga and serves WA. Here are their reviews as submitted by visitors to SolarQuotes
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Future Solar WA Reviews (22)

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Average Scores


Value for money


Quality of System




Customer Service

  • 5 star 13
  • 4 star 5
  • 3 star 0
  • 2 star 4
  • 1 star 0

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Good prices, poor workmanship and poor aftercare service

While the initial quoting and install went well, we have had multiple issues since. The contractor they used didn’t seal the roof correctly and in the first storm we had a huge leak and water coming through the ceiling into our lounge. They did fix this eventually but I’ve now had a damaged ceiling since October 2022. I did everything they asked in getting quotes but they refuse to pay the amount and have stopped responding all together. The painters quotes I have got said the holes need patched and the full ceiling for the lounge needs repainted to ensure a good finish that isn’t patchy.

Future solar have been nothing short of horrible to deal with regarding this. I have emailed them time and time again and have been promised a solution but when it comes down to money they just simply won’t pay it.

Inverter rating: 4/5

Supplier Reply:

Hi Kieran,

Hope you are doing well. Time and again, we have tried our best to reach you and settle this issue amicably. However, we haven't had any response from you.

We are still open to help you fix / paint the part of the roof where we installed solar for you. Please let us know what would be a good time to connect with you for this and get this done.

However, kindly note that we are liable to fix/paint ONLY that portion of the roof where we installed solar. We are not liable to service any other portion of the roof, as it is out of our area of expertise and was never a part of the contract. With due respect, it was with regards to one such demand that the communication went awry the last time. We hope you understand we can't be burdened unnecessarily with a cost and a task that isn't liable to us.

Look forward to hearing from you and closing this amicably for once and for all. We hold all our customers in high regard and would go the whole hog to keep our promise.

From Patrick at Future Solar
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Exceptional customer service and great installation team can’t be happier
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Great all round experience

Everything ran smoothly and the supplier was in constant contact providing updates.
Panel rating: 5/5
Inverter rating: 5/5
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Good value for money

With Future Solar WA, it was straight forward easy and only the relevant information was provided. Patrick provided very good tech support. My only complain is for the admin who gave away my installation date to others because I asked if they can do it on an earlier date due to a sudden conflict in my work schedule. In effect, the installation was delayed for three weeks! I still highly recommended these guys though. Please check CEC Retailer code Not CEC Member when you are dealing with any solar company.
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Fantastic service!

Patrick was great. I had no idea how solar works, all I wanted was to have solar. He took his time to explain step by step and provided me with a range of options available. No pressure whatsoever. Flexible payment options too! Installation went well, and what’s great about it is - he is still available to answer any of my endless questions and is very helpful and professional. I highly recommend his service!
Inverter rating: 5/5
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Great Service and Product

We are very delighted with the excellent standard of service we received while dealing with Future Solar WA. From the initial consultation with Patrick, to the communication from their admins team, and the installation team, everything was smooth. They were very prompt, friendly and efficient. It goes to show the difference of customer service when u are dealing with a CEC Approved Retailer. We have been saving on our electricity since we installed the panels and are very happy to recommend them to all our friends and family.
Inverter rating: 5/5
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Very pleased and highly recommend

Going solar was always on my mind. But I only wanted to go with a CEC Approved Retailer. Patrick from Future Solar WA gave us all the information we were looking for and helped us make the decision and from there on we have had easy installation with prompt service. Highly recommend them to all for fair price and good service
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Awesome job

After talking to almost 7 solar companies, Future Solar WA was my choice because of their no nonsense approach. They gave me a quote, answered all my queries and installed in the time frame they promised. They really showed the difference between a CEC Retailer and others cowboys . Great price, and service. Highly recommended.
Panel rating: 5/5
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Awesome price great service Technian showed up on time as schedule and got the job done effectively Patrick was knowledgeable and helpful so will start enjoy saving now
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Future Solar 6.6kw & 5kw inverter

I dealt with Gary who was always knowledgable & helpful
Installers were tidy & polite
Old system was neatly removed
Would highly recommend
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Of the quotes I received from different solar companies, Future Solar WA was the most informative, and least pushy. Patrick was extremely helpful , in providing all the information and answered all our questions. From Patrick to the install tream and the admin team all were very professional. After we accepted the quote, an installation date was booked swiftly and the install was done with in a week. We were informed on every step of the way of what to expect. The install team were very courteous and worked very prafessionally. We had a concern regarding our newborn being in the house while the install was to be done, and the team made sure we had a pleasant experience from start till now. Very happy with them and will recommend them to others.
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Efficient service, very helpful

I asked for lots of different quote options and the team were very helpful at providing alternatives. All the paperwork and approvals were processed quickly, and the instal within a few weeks. Prior to instal we received PDF outlining what the installers needed on the day and the installers arrived on time, were courteous and did the job well. The admin team were very helpful. Only small criticism is that we had to clear up screws and fixings off the garden. We bought good quality products and it seems they are working well (installation was yesterday). Overall we are very happy.
Panel rating: 5/5
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Great Service

Sales was good Knowledge Installation was good Service and Tidy up after. RECCOMEND Future Solar Professionally run .
Panel rating: 5/5
Inverter rating: 5/5
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Impeccable job done!!!

Service Future Solar provided us for our home was of the top quality and exceeded our expectations in terms of electricity savings. We are very impressed with the services of Future Solar who provided us with professional installation services. Highly recommended.
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Food quality system, poor installation

Good quality system, 6.6kW Seraphim 330SMB plus Huawei hybrid inverter plus Solaranalytics meter for 4,750. but installation below par. Instead of the planned north tilted install on a 6.5 degree South sloping roof they installed it flat and tried to convince me that was ok.
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Patrick and the team from Future Solar were great. Very quick and efficient - signed the contract and had the panels on the roof in matter of days - in the middle of summer this was a huge bonus for us. They were by far the cheapest installer comparing with same for same panels and inverter from other companies. Very transparent about costs and set up and flexible with our requests regarding location of panels and inverter. I am so glad I took a punt on one of the small players in the industry.
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Future Solar
1 Quoted panels not available when order placed.
2 Panels fitted to West/front of house not North as requested, large street tree!! 12 panels face East, 11 panels facing West.
3 New Colorbond roof dented, " All our workers wear steel cap boots, it happens some time", was the reply
4 Not willing to even look at damage, no show.
5 Inverter cutting out, called many times. 3 weeks still no one has come, System 10 months old.
6 Still waiting.
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I paid for quality gear after they recommended it to me. They installed cheap gear and now my system does not even work. AVOID.
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Sales people very friendly and not pushy. They recognised I knew what I wanted from of the Solar system and advised accordingly.
Installation was on time and went very smoothly, the original 3.5kW inverter that was specified was not in stock so to prevent delays they upgraded to 5kW inverter.
Fully commissioned and the run through of the system operation Including setting up wifi monitoring was good.
At a later date I upgraded the system with an extra 4 panels to better utilise the bigger inverter, I got a Very good price for the installation of the extra panels.
Service couldn't be faulted and they were always available for any enquiries.
Would definitely recommend to others.
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I was happy with my supplier, but grateful for the assistance you provide.
I will say though that I left a message with one of the companies you suggested and they did not get back to me.
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