Harelec Services

Harelec Services Reviews

About

Harelec Services is a Solar Power Installation company based in Port Macquarie and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $4,700 - $5,200 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Harelec Services Reviews (34)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.6/5

Value for money

4.6/5

Quality of System

4.6/5

Installation

4.6/5

Customer Service

  • 5 star 16
  • 4 star 14
  • 3 star 4
  • 2 star 0
  • 1 star 0

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Very happy with a 6.6kw Fronius Primo, Longi

Went with a 6.6kw Fronius Primo Smart inverter setup with longi panels.
The quoting process surprised me with their knowledge and assistance to get the right package for me with a great price.
Always very polite/friendly. Informative and timely installation, was so professional and efficient. The team really know what they're doing.
I was connected to the grid faster than anticipated and immediate queries regarding the smart system I got installed were taken care of in a very timely manner.
The customer service and aftersales assistance is very comforting and reassuring, not to mention knowledgeable.
I doubt there is a question they can't answer. The knowledge level of immediate staff is impeccable. Jamie is extremely experienced and a pleasure to talk to. Great people, great family business that are local. So happy I used their services.
Many thanks, Steve.

Panel rating: 5/5
Inverter rating: 5/5
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Excellent

Excellent instillation
Extremely polite
Harelec team of workers were tidy and punctual and organised grid connection
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Great tradies

Very happy with installation. Would highly recommend Cant fault them
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Original Review on 05-03-2020:

Delivered and installed as promised.

The owner, office staff and installers were professional from start to finish. I'm a very appreciative customer. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Brian: "Are you happy with the performance of your system so far?"

Yes, I'm totally satisfied with the system that was installed.
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Original Review on 23-12-2019:

Great service and explained things very clearly!

Explained things very clearly compared to other quotes,done everything they could to make it easy for me, excellent service, couldn't be happier! Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Warrick: "Are you happy with the performance of your system so far?"

Yeah exactly what they told me!!
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Happy with Solar

I am very impressed with Harelec. They were professional, punctual, tidy and efficient From the office staff, the owner and the electrician who installed the system.. I am delighted with my panels and wishe dinhad done it sooner. It is so affordable now and After 4 quotes Harelec was very competitive. They also have a good track record and I know that I can call them at any time if I have a problem.
Panel rating: 5/5
Inverter rating: 5/5
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Brilliant!

Awesome company to deal with. We got around 7 quotes from different suppliers, Harelec were the most competitive and the most professional. We changed our minds a bit in the quotation process and this wasn't a hassle. The installation went off without a hitch with the crew working in the drizzling rain to get the job done. The panels look great and the install is neat and tidy. Thoroughly recommended.
Panel rating: 5/5
Inverter rating: 4/5
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Original Review on 15-07-2019:

Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Matt: "Are you happy with the performance of your system so far?"

drought and bushfires not withstanding,the system has performed to my expectations.
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Fantastic Company

The whole team is absolutely wonderful, the support and information we received throughout the whole process has been amazing. The admin staff have been there to answer any questions or concerns I had about going off grid and I highly recommend Harelec to anyone considering installing solar. My family and I are absolutely stoked at how well the solar is working, best decision we made with our new build.
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Good investment

Easy process to get organised.
All the companies I dealt with through the process were excellent.
Have yet to have the panels installed as they all have so much work.
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Happy with the choice.

Overall happy with the choice. Sales staff very helpful with installers that know what their doing.
Very neat and tidy.
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Great bunch of guys and good work

The salespeople were great and to the point of answering all our questions along with the guys that installed the system all good and very neat and tidy. Just waiting on the meter to be changed now which they had organized.
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Fantastic company

Recently purchased a full off grid Solar system from Harelec with 12Kw of panels and 20kWh of battery storage. It was a pleasure working with them, they were honest and forthright when making recommendations; took time to understand my requirements and were very clear about what I could expect from the different options available to me. I spent quite a bit of time communicating back and forth as I worked through my options and they were always on hand to answer my questions with no sales pressure to commit to an order until I was ready. I found them to be extremely professional to work with and my system was installed on time and perfectly the first time. The Harelec team were passionately committed to the best end result for me as a customer and went above and beyond my expectations to ensure I got the best solution and service possible. I highly recommend Harelec to anyone interested in a solar installation.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Easy process. Local company

Easy to deal with. Great service. Payment options. Local business. Great price for product.
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Easy to deal with excellent.

Excellent on all 3 dot point's above. Yes they organized grid connection.
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Origin are still to sort out my 0% output since installing new metering
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Great service, great install and LOCAL for ongoing support

Harelec were on time, on budget and efficient for the install. Neat and tidy and kept me informed through the entire process. Harelec provided good insight as to system location for optimum performance and in addition advice on what was needed to upgrade to 3 phase power.
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Would highly recommend Harelec. They are a well established company, with fantastic service. They completed my install without any fuss, and I am very happy with the performance of my solar system.
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One other prospect was Running Bear Electrical. Same reasons - pre sales service. Missed out on cost largely because Rick was working top-down. Jamie bottom up.
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Quotes were similar but equipment offered was of higher reputation with better warranties..
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YOU WERE EXTREMELY HELPFUL IN HELPING ME OBTAIN A SOLAR SYSTEM PARTICULARLY WITH THE TECHNICAL KNOWLEDGE OFFERED BY YOU. UNFORTUNATELY I DID NOT PICK THE INSTALLER THAT YOU SUGGESTED AS I HAD 3 QUOTES AND DECIDED ON THE INSTALLER BASED ON INFORMATION GIVEN - YEARS EXPERIENCE IN THE SOLAR INDUSTRY - LOCAL COMPANY AND THE INSTALLERS COULD DO ALL THE WORK WITHOUT MY REQUIREMENT TO HAVE AN ELECTRICIAN CONNECT THE ELECTRICAL SYSTEM TO THE GRID PRIOR TO THE INSTALLER YOU SUGGESTED GETTING BACK TO ME PRICE WAS ALSO ANOTHER FACTOR. THE SAME WARRANTY WITH GIVEN WITH ALL QUOTES BUT THE PRICE WAS FAR BETTER WITH THIS COMPANY. THANK YOU AGAIN FOR YOU ASSISTANCE YOU CERTAINLY GAVE ME SOME VERY IMPORTANT INFORMATION AND FACTS TO CONSIDER PRIOR TO ME MAKING MY DECISION.
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I did get a quote from TGAL, who you recommended. I knew as soon as meeting was over I would not use them. It was clear he was a sales rep not a true installer.
I also got quotes from Wauchope solar and Solar Australia. Both these men were fantastic and their quotes comparable.
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The installation team of 4 did a professional job, however, I would have liked more communication and instruction.

The guys that did the job reminded me of the Riverboys off "Home and Away". They didn't instill me with confidence.
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Original Review on 17-06-2010:

Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

28 months later we asked Murray: "Are you happy with the performance of your system so far?"

Yes
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Why the rec's credit differ from one state to another, when ACT is higher than NSW, it's over double to what I am going to get.
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System not installed to date. Selection based on recommendations of friend who used the same installer and because the firm was local. Comparison with quotes obtain from different suppliers indicated Harelec were competitive.
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I was glad to be able to use a local supplier.
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