Horan and Bird Electrical Reviews

Based on 33 ratings Aus Ranking

  • 5 star 4
  • 4 star 22
  • 3 star 7
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

Show ratings from:


The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About Horan and Bird Electrical, Solar Installers

Horan and Bird Electrical

Horan and Bird Electrical was established in 2007, although its origins date back to 2003 when it was set up by John and Rosemarie Horan. The experts have more than 20 years' experience in the industry and have recruited a team of talented staff to provide renewable energy solutions.

The company has opened its own Renewable Energy Centre in Townsville, which has been designed to power the business and display a range of solar PV products.

Horan and Bird Electrical has won various awards over the years, including the Electrical and Communications Association's Bob Cooper Award in 2011.

Horan and Bird Electrical Solar Reviews

Very Happy

Very Happy with our decision and hoping to achieve the savings suggested Show additional information

Amazing company

Sales Consultant was very efficient and thorough.
Installation was very neat and quick.
Customer service overall has been impeccable.
Horan and Bird run the specialised energy service division for Origin Energy! They have a ton of experience and only use local contractors that are master electricians and have been trained by Origin. I don't think you'll get a better quality install going elsewhere.
Show additional information

Helpful and friendly

The staff of Horan and Bird are helpful and friendly. The installation was quick to occur after acceptance. Show additional information
Install is being done on the 25th Jul. The reps who came from each company were very knowledgeable and very easy to talk to. There was no high pressure sales and also little difference with costs between each company. The products were slightly different, but all great quality. The system from Lumax was slightly more expensive but thet were using LG panels. It was certainly worth contacting you for the assistance in obtaining quotes. Thanks so much Show additional information
I decided going with a local business is better for our economy. I did a lot of research and Horan & Bird came up with the right package to suit our needs. Everything went well, from the first phone call to the installation. Our install team are a credit to the company, thank you Shamus.
Keep up the good work.
Show additional information
Show additional information
Show additional information
Unbelievable wait for Ergon to change meter and activate system. Show additional information
I chose Horan and Bird, over several other companies due to Quality of Service, and being local.
My experiences with some of the others were varied, from having a rep come out, spent 90minutes with us and wanted to give us the hard sell, and sign straight up to just plenty of no shows.
Horan and Bird came and Quoted the job, and followed up little later.
There was no high pressure sales, and ultimately the job was given to them upon paying a deposit.
The job was completed with in a day, and we also had 2 in error air conditioners installed at the same time.
I could not fault the service from Horan and Bird, and recommend them thoroughly.
We ultimately bought a 6Kw system, with ABB inverter and it's been great!!
Show additional information
Chose this local Townsville company because it is a very well respected business. Their quote was not the cheapest of the 6 that I got but it was middle of the range and I got the $2200 rebate. Also managed to score a solar hot water system meter in the deal. Horan and Bird are here in Townsville for all follow up service. I think you should add them to your list of Townsville solar suppliers. Show additional information
Show additional information
Show additional information
From the 1/2 to the 1/8 it has produced 3548KW. I have exported 1695 KW and used from the grid 2749.
At 30c a KW that makes my bill $824 less feed-in a 8c a KW $135 = $688.
Compared with without solar (2749+(3548-1695))*.3 = $1380
For 3 months that works out to $344 with and $690 without.
My hot water is on a timer, from 10:00 to 14:00.
I also work during the day, otherwise the savings might have been better.
I only regret that I did not get in earlier when it was 44c a KW.
Show additional information
Show additional information
Show additional information
Our panels are due to be installed on 8th May. I hope the system we are getting (SMA inverter/Trina panels) is as good as my checking out has led me to believe and I'm happy with the price, having talked to others with similar sized systems. Time will tell. The only thing I am concerned about is the temperatures that we have here during the summer - up to 40 degrees. From what I've read, panels aren't happy over about 25-26 degrees and lose their efficiency quite badly over that temperature. Need to sus out what can be done to cool the panels during the hottest part of the day. Show additional information
We are waiting for Ergon to contact us before we can go ahead with installation. Show additional information
Not one pearson told me to apply for a high kW first then if not suitable and if price was too high go for one that was in my price range. Show additional information
One local supplier, very rude. By comparison. Horan and Bird were fantastic. Show additional information
I opted for an SMA Inverter for the wireless monitoring capabilities and got 22 x 250W Suntech Panels. Show additional information
So far, with the sunny days we get just over 20 kW per day. Show additional information
Show additional information
Two (2) of the quotes were similar quality but $2k dearer, the other quote was cheaper but lower quality and less warranty than Horan and Bird. But thanks for the information anyway. Show additional information
After the forms have been completed & deposit taken service has not been that great as of yet. Hopefully, this will change now that we are getting ready to install. Show additional information
After about 3 months of reasearch & invaulable information from your web site, we decided on Horan & Bird, best value for money, easy to deal with, not pushy, & has an exceptional knowledge of the complete solar power system.

Thank you Finn.
Show additional information
Show additional information
I certainly learned a lot about solar power, including the information you supplied - it is good and a great help. We will be looking at replacing our HW system fairly soon as well. Show additional information
Show additional information
Show additional information
I found your site to be very very helpful. even though we chose to go with another company (only due to the fact that they were a friend referall), I would definately rate your service very reliable and efficient. Thank you for all your help. Show additional information
Show additional information
This is a qualityTownsville firm who have considerable experience with solar power, & give a solid guarantee. Also their familes are respected Burdekin citizens. Show additional information
 To get your quotes, please enter your postcode: