Sivcorp Solar Australia Pty Ltd Reviews

Based on 10 ratings Aus Ranking

  • 5 star 0
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 2

Average Customer Review

  • Value
    3.40
  • System Quality
    3.70
  • Customer Service
    3.40
  • Installation
    3.86

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About Sivcorp Solar Australia Pty Ltd, Solar Installers

Sivcorp Solar Australia Pty Ltd

Sivcorp Solar is based in Adelaide and delivers both standalone and grid-connected solar power systems. Its customers over the years have included homes, businesses, farms, wineries and commercial buildings.

Offices and display centres can be found across Adelaide, including Port Pirie, Flinders Ranges, Yorke Peninsula and the Barossa Valley.

The company is committed to carrying out research to make sure that solar PV systems are as efficient as they can be, as well as helping shape those of the future. Sivcorp Solar is entirely Australian owned and managed and its team regularly attend industry events to be kept up to date with the latest changes to renewable energy.

Sivcorp Solar Australia Pty Ltd Solar Reviews

Stay away

Was give one price base on our power bill was told if we put the batteries in and more solar panel we would end up not paying a bill 12 months on still getting high power bill company refusing to return phone calls emails. Endless problems we are having to fix because of the damage they have done to the house when a power outage happens batteries don’t kick in for 30mins and then it’s not everything they said. Not only the people they hire to put the solar panels in have jr kids working with family that don’t know what they are doing don’t show up on time don’t finish a job will start job might come back 2 weeks later. Show additional information
Solax Power box installed May 2018 with 5kw panels and 2x lg batteries. Battery management system stopped working in November 2018. Battery backup is the main reason we purchased due to frequent outages in country area. Still not working. Phone calls not answered and messages not responded to. Received email before Xmas confirming problem but no further contact. Very unhappy.

Update 13 January 2019:
New inverter has been delivered. No idea as to when it will be installed.

Update 04 March 2019:
New BMS unit installed January 31. Installer couldn’t get system to operate. Took battery away for testing. Promised to keep in touch.
Despite numerous contacts no response to requests for updates. Sivcorp says it’s the manufacturer’s problem. Also additional problem with solar panels installed needs to fixed by subcontractor, not him apparently. Seems to have washed his hands of the problem.
Sent email 2 weeks ago giving 10 working days to resolve issue. No progress since so off to the solicitor today.

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Just do not seem to be able to contact SolaX to get answers regarding configuring the inverter. Show additional information
It has taken 18 months to get panels on our roof and a substandard system to what was quoted and paid for. System doesn't work, currently paying full power bill plus system finance. No returned calls once payment is made and no interest in customer once they have the money. Show additional information
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Solarworx supplied better pricing for similar system, but we opted for local. Being able to have face to face contact with company personnel was the main decider. The information I received from the three companies varied. Solarworx was very prompt and followed up with phone calls. I also had uninitiated contact from other companies, some of which were questionable in their 'plans'. It was an interesting learning experience. Thanks for your help. Show additional information
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