Menu
House
House Tablet

Find The Best Solar Deals In Australia

  • 3 Free, No Obligation, Solar Quotes
  • From Fully Qualified Installers
  • With 1000ís of Customer Reviews
  • Competing for Your Business
Finn Peacock Caricature

Ready for some quotes? Enter your postcode now

Solar Sunwerx Reviews

Based on 136 reviews

  • 5 star 15
  • 4 star 108
  • 3 star 11
  • 2 star 1
  • 1 star 1

Average Customer Review

  • Value
    4.16
  • System Quality
    4.13
  • Customer Service
    4.46
  • Installation
    4.45

Show ratings from:

About Solar Sunwerx, Solar Installers

Solar Sunwerx went into voluntary liquidation in September 2015.
-----

With over 15 years experience in solar energy including solar power, Sunwerx is an Australian owned and operated company with its base in Melbourne. The company says that it is committed to making solar and energy efficiencies an affordable and preferred option for Australian home owners, community buildings, schools and commercial buildings. Solar Sunwerx has a 30 year history in the building industry and says that it can even design and build your home or extension, incorporating your ideas with the most appropriate solar panel solution. They say: “Reduce your stress and let us do all the work.” They also say that they can provide project management services for major industrial and commercial solar projects. The company says that for every installation they provide two qualified installers with Clean Energy Council certification. [Finn’s Note: That’s quite rare in solar industry as a CEC installer ain’t cheap to hire!] Customer testimonials for Solar Sunwerx are available, and include the following: “We were given great advice and prompt service from sales through to installation.” “Excellent service; these guys are highly recommended. No fuss, from quote to install. The installers were fantastic; extremely well informed, totally professional installation and advice.”

Solar Sunwerx Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Show additional information
Do not use solar sunwerx. They installed a system at my place a few years ago. Still under warranty an item called a DC isolator burned out. On inspection it was installed incorrectly and not in accordance with australian standard. Solar sunwerx refuse to fix the problem. Show additional information
Unfortunately this company went through a "Restructure" is what they called it, but we were caught in the crossfire, many delays and a lot of uncertainty we final got our system installed over a month later from signing on, tho they did get it here and installed my confidence in this company is still very negative, but on the plus side there installer Lloyd is a sharp operator, very professional and quality workmanship, I highly recommend him but cannot give the same glowing review for Solar Sunwerx Show additional information
Show additional information
Solar Sunwerx were the first to respond, visit and provide a quotation. I had prepared a detailed list of questions and they were the only supplier who replied in detail to all the questions in an email. Show additional information
The company is very diligent and so far I would give them top scores. The installation will take place next week and they made sure that everything is ready and on hand well ahead of time. So far I am very happy with them. I must add that True Value had a slightly better price on offer but they ignored all my e-mails for a while. I do not regret my choice. Show additional information
Solar Sunwerx were genuine, with good installers and a reasonable price - yes you can get better systems - but will they pay back any faster - No!

Just get a reasonable system from a Local genuine company with a bit of history for an affordable price, and then knuckle down and make the Solar work for you.

Do your own maths - you know how much you use and when - my estimate is that the system will pay for itself in 2.8 years. It will take some effort to maximise the Solar - but that's why I committed to it.
Show additional information
We are pleased with the result and happy we chose this company. They were professional and we have no problems to date. Show additional information
Solar Sunwerx visited and were very professional and answered all questions authoritatively and did some creative problem solving at the visit. Their range of panels and inverters includes innovative technology and I was confident in their research material and vetting of gear. Sufficient to go with a Solax inverter with wifi live monitoring of output (via website on mobile or iPad or PC - and it works a treat!). Hope it has longevity too! The installer was fantastic and came when he said he would and did a very smooth job. The paperwork was completed within 24 hours and the system certified within a couple of days! I received a professional set of instructions and a kit of information. I have only had the system 8 weeks but couldn't be happier and highly recommend Solar Sunwerx. Show additional information
All companies who quoted gave me professional and timely responses. All offered what we felt were very similar quality products and services, so the final choice was based essentially on cost. Show additional information
Have not had system long enough to rate value or quality but it all seems very good.
Thank you for your assistance
Brian
Show additional information
We went for a 4.4 Kw system as well as an evacuated tube solar hotwater system, it was all installed in one day and up and running.
The installers weere fast, efficient and cleaned up, didn't even know they had been, apart from the panels up on the roof :-)

The solar hotwater stopped working after the first day, and it was a dud thermostat, the wife was a bit upset that they couldn't fix it on the day, but they ended up coming out the next afternoon and installed the replacement part.
Show additional information
Show additional information
Show additional information
Using your site, references and checklists is a must before making a final decision. Show additional information
very nice mob to deal with
competitive price and professional neat installation.
actually 5.5 kw of panels (22 Jinko panels) run through a 5kw Solax inverter fully installed for $6150
Show additional information
From the moment Solar Sunwerx visited to completion of installation, the service was first class. I had many questions, and many reservations, as I knew very little about the mechanics of solar energy. After Michael's (our salesman) first visit, I had acquired enough information to make an informed decision. Michael was also readily available to answer numerous questions after his visit. I received quotes from two other companies, neither provided the level of time that Solar Sunwerx did. Once I'd signed the order, Solar Sunwerx walked me through every step of the process, advised in writing what to expect and a timeline that was spot on. The sub-contractors who installed the unit (Jinko 205W panels and Solax 3kW Single MPPT Inverter) were professional, efficient and spent time communicating what will happen once they leave the property. To add to the already excellent service I received, Michael popped in on his way home to check how installation went and if I was happy. Of course, the delay is with the power distributor and signing off on the feed-in tariff. After 3 weeks, I'm still waiting for them to do their job. Show additional information
I found Gryphon too "pushy" and the sales rep arrived late. Show additional information
Every company who contacted me said "do you have any other questions "
Even after reading your site I still didn't have the insight needed to ask the really important questions .
what happens next !
Its been 5 weeks now since installation I'm still waiting for my energy company to give me the go ahead.
I have missed summer and can only hope we have a good Autumn .
Show additional information
Show additional information
Show additional information
I really cannot fault the service and quality we got from Solar Sunwerx. We had done a lot of research and used Solar Quotes to discover a lot about systems before deciding on what we wanted. Some companies tried to talk us out of what we knew was best but Solar Sunwerx worked with us, advised us intelligently and helped us design the best system for our situation. And, to top it off, they were much less expensive than similar systems from other companies. When the installers came they were quick, friendly and professional. They did a great job - so much so that the electrical inspector said it was one of the best installs he'd seen. A great company with great service. Highly recommended. Show additional information
Show additional information
Show additional information
Show additional information
We did not go with the cheapest quote. After looking at the various inverters and panels offered and the professionalism of the sales people, we went with Solar Sunwerx. It proved to be a good decision. They were very professional before, during and after the installation. They recommended a Wifi model invertor and monitoring program, along with a smart meter monitoring program from our electricity supplier. The combination of these two software packages has allowed us to get a good idea on how much and when we use power. We are then able to adjust our time of day usage to our solar generation. Show additional information
Very professional setup and kept informed of progress and inspections done promptly. Show additional information
We have a lot of shade on our roof at various times of the year. Also it has two levels and many small and angled areas. We asked the three suppliers recommended by this website to quote. All three refused the dimensioned drawing of the roof instead relying on photos from nearmap.com or similar. Sunwerx offered an ac system that dealt with the shade best. The others offered the traditional dc systems where several panels in a row are limited in performance by the least performing panel unlike the ac type. We also liked the APS controller with feedback on each panels performance in realtime. The unfortunate part was that only 1.5kW was installed when 3kW was quoted. When Sunwerx's most trusted and very qualified installer got on the roof he could only fit half the panels. Otherwise the installation and follow up paperwork has been handled efficiently and we have produced 829kWh since it was officially switched on in Jan 2014
Show additional information
Great guys, service and follow up. Highly recommend. Show additional information
Solar Sunwerx were the only ones to respond and give me a quote. I don't know what happened to the other 2 that were supposed to get in touch with me through your site.
I had already got 3 quotes myself and were very impressed with Daniel from Sunwerx as well as Sam and his installation crew. It all went ahead on the day of my choice and they were punctual and did an excellent job.
Information was forthcoming at every stage from Carol in the office.
It was an enjoyable experience and now we are waiting for Aus Net to re configure the meter. Even then Carol said if it doesn't happen in three weeks, ring her and she will sort it out.
This is old fashioned service that should be applauded in this day and age. Thanks Finn for putting them in touch with me.
Show additional information
Good value for money, working very well. Show additional information
Show additional information
The sales consultant - Graham knows his product and takes the time to make sure the system will best fit the users' needs. Sam and the installation team could not have been more professional / helpful. Show additional information
Show additional information
The panels weren't available on the install date, so all the installation was done minus the panels initially. I had plenty of communication with Sunwerx so it was just a matter of waiting another week for the panels. Show additional information
One quote was a shocker, pushy and refused to come out unless we purchased from him, offered a 20c per KW rebate which we later found out had many strings attached. Continually telephoned and said he wasn't going to visit unless we signed up.
Other companies were polite and helpful.
Show additional information
Show additional information
Show additional information
Thanks for your service and the information resources you provide Show additional information
Very efficient company to deal with. Gave us all the information we asked for. The installers were excellent and clean. The system is working just waiting now for the Provider to do their bit, I understand that can take a bit of time. We'll see. Show additional information
Delays in connection inspections between the energy retailer and the distributor are frustrating, as are the limited connection plans to get started - but these issues were beyond the direct control of the solar company.

Solar Sunwerx have been exceptional in their communication and advice, especially in providing detailed information (hard copy and web-based) to answer all our questions - there have been no 'hidden' costs or false expectations; a thoroughly professional (and personable) team.
Show additional information
System is working as per monitor, however the bureaucratic system to start using the power generated is very slow, took 2 weeks for inspection, now waiting on power supplier to notify us that it has been allocated to our account. Show additional information
Solar Sunwerx exceeded my expectations in every aspect of the transaction.

Professional sales, excellent documentation, on time every time and I believe the hardware they installed is of good to very good quality.

The Installer was great also, came when scheduled, completed his install and documentation promptly.

If only every retailer could emulate the great service demonstrated by Solar Sunwerx in my case, there would be few consumer issues.
Show additional information
Hi Finn, thank you for your service.

Our system was installed last Monday and is not yet fully operational, so I can't really comment too much.

Solar Sunwerx was the only company which actually came to the site to look at our options. The salesman was not pushy and had lots of useful information. Only time will tell if we made a good decision! Previous customers were happy to recommend them. The installer did a very neat job, was knowledgeable, cheerful, considerate, and willing to dodge rain showers.

Mark Group made an appointment but did not turn up. I can't remember if Metro replied or not.
Show additional information
Not really, still waiting on the upgraded meter. Show additional information
We went with Solar Sunwerx based on reviews and meeting the sales person. We have had a very positive experience all round. The installer was very approachable and competent. The follow-up paperwork which was handled speedily and efficiently. Show additional information
Show additional information
The system has been installed for over a month. I rang the Sunwerx three times. They did not contact me. I am still waiting for the system to be operational! Show additional information
We had prices from 12 companies. 3 through your site, 7 through another website, and 2 separate companies. 5 of the 12 made site inspections and provided written quotes.

Nicholls Solar did not come to site. They sent emailed prices, then followed up MUCH later.
Sunstainable came to site & provided quotes. Helpful but a bit slow to respond.

Show additional information
As our system has only been installed today I can only comment on the service we have received so far. We have been very happy with all our dealings with Solar Sunwerx. It was turned on for the first time just before 5pm and immediately it began producing up to 3.5 kilowatts. Show additional information