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Sunscape Electrical Reviews

Based on 65 reviews

  • 5 star 19
  • 4 star 46
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Sunscape Electrical, Solar Installers

Sunscape Electrical is a Solar Power Installation company based in Lang Lang and serves Victo. Here are their reviews as submitted by visitors to SolarQuotes

Sunscape Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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I'd like to thank you for your assistance. Show additional information
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We haven't had the system completed yet house is still under construction. Show additional information
I have already recommended Sunscape Electrical to others Show additional information
Timely follow up, not pushy. Seemed to focus on results rather than making a sale. Show additional information
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Initially the safety switch kept tripping. Company electrician installed a replacement. This did not solve the problem and further repairs were undertaken. Show additional information
Out of the supplier's hands to an extent, but little told about the delay in getting the feed-in tariff set up and operating, as well as the additional charge that comes from the retailer on setting up the meter for the feed-in. Both my supplier quote visits were a little lacking on these points. Apart from that, very happy with the installation. I would recommend Sunscape Electrical. Your blurb on solar installations, and things to look out for, were very useful, particularly on panel and inverter selection. It brought me up to speed very quickly and certainly helped when talking with the suppliers at quote time as I knew at least half of what was going on. Choosing from your list of suppliers certainly eased my concerns and both of them didn't try to diddle me into something I shouldn't be paying for, and only listed quality known panel and inverter options, as per your blurb. Show additional information
I was happy with the provider I found through solarquotes, I would recommend this site to anyone trying to find a reputable provider to install your solar system. Show additional information
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One ran a near second. They seemed to have a broader understanding of new developments and more training for their staff. If we had purchased batteries at this time we might have gone with them.
Sunscape was very responsive and based on pricing won out. There was some discussion about the lack of up to date assessments on panels-GCL vs Trina but we went with Trina based on advice from your site.
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Always happy to supply me with information I requested and promptly responded to emails. I have already recommended this company to 2 other people. Show additional information
Employees showed up on time each time, the system was discussed and any questions I had were answered fully. Show additional information
These guys were great from start to finish. I got recommended Sunscape through a friend and was so impressed by the friendly service and the patience and professionalism with ALL my annoying questions I didn't even bother getting quotes elsewhere.
Daniel was very informative and helpful throughout the quotation process and Sam (with his team) made the installation process worry free and left my place clean and tidy. They offered ongoing support if I had any issues and I would happily recommend Sunscape to anyone.
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We are waiting for the selected panels to arrive. Show additional information
Daniel is a very professional sales person. He found out what we wanted and advised us and quoted accordingly.

The installation team were terrific. They went through our wish list regarding the visual impact on our property (location on roof of panels, location of the inverter, and route for the wiring from the panels to the inverter. They were friendly, courteous and respectful of our property.

The administration team touched base with us prior to the installation which occurred within the agreed timelines and submitted the paperwork to the power company.

The system has been running very efficiently for about one month.

Not the cheapest quote we received but based on all aspects of our experience I have no hesitation in recommending this company.
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After a long haul we finally made a decision the only thing that bothered me were the cold calls from solar companies at the same time I think I was so over the word solar by the end hahah ..We had to await my sisters answer to the 3 quotes we sent her but she agreed with us on Daniel in the end Show additional information
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The group as a whole were all informative, polite, reliable and approachable. They provided the options available and answered questions without trying to push one system over another. I would recommend them to other people. Show additional information
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What i liked at the start, there was no pressure from the initial contact to when Darren came out to quote. Explained everything to me , not that i understood it all , but it was all genuine, no bulltish or outlandish claims , like i had from others in the past with hard sell.
As they didn't have the panels in stock , they supplied higher quality panels at no extra cost.
Installation day, the young installers were excellent, well presented, well mannered , polite , it was a pleasure having them working at my house.
Finn , in all a pleasurable experience, thank you for your recommendations
Regards David
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Everything done on time as promised. Honest discussion about the process, no pressure to buy. Good advice. Show additional information
Although I am extremely happy with my purchase and the service from Sunscape, it has to be said that it actually came down to a choice of one. The other Solar supplier, East Gippsland Solar made an appointment to visit then didn't turn up! The final supplier you sent our details to didn't even make contact.

However I do reiterate I am very happy with the service, skills and kit supplied by Sunscape.
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Sunscape Electrical were very easy to deal with and provided a prompt, straightforward and easy to understand quote. Installation today, hoping for a great result. Show additional information
Sunscape electrical was the only company out off the three quotes that not only sent a email on their line of solar power systems they rang to make a time to send out a consultant Daniel was very helpful in explaining what we should be looking for in solar power panels when we made our decision Daniel kept in contact by phone and email and said at anytime contact him to discuss anything ,Melanie from administration was great handled all the paperwork that had to be sent to our electrical company I would recommend Sunscape electrical to all my family and friends great company very happy 10 out of 10 for this company. Show additional information
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The Sunscape Team headed by Sam installed the 5.4kW system in a day , no fuss, no mess , very professional team , treated the property with respect , and a happy crew with lots of smiles, recommend them 110 %, Thank you Show additional information
The installer was excellent, took lots of time to explain everything. Installation was completed without a hitch. So far 5 stars out of 5 Show additional information
I would recomend these guys to family and friends,the installer Sam Leighton was very knowledgable thorough and efficent setting up the system and the back office support was also very good.Sam took the time to explain the setting up of the wifi and explained everything in a understandable manner.He came when he said he would which makes a nice change. Show additional information
The installer was the owner of the company and turned up at the time booked, worked all day and part into dusk. Both workers were respectful of my property. Excellent quality installation and very courteous. Show additional information
Great explanations, accurate information and well priced. Flawless, timely installation. No pressure or constant hassling unlike others. Great, small, family company sourcing top products for competitive prices. Show additional information
The Sunscape people that we dealt with were punctual, friendly and explained our options to our satisfaction. The installation was done in a timely manner, all rubbish from installation was removed and the ongoing procedures were explained. We were very happy with our choice and would recommend. Show additional information
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Excellent process and very good communication both with installation as well as all of the follow up paperwork. Very happy to recommend Sunscape Electrical Show additional information
Installer was right - Ausnet will not go over 4.5 kW of solar panels - per their website - without applying for an exemption. As it turns out I will be struggling to squeeze this much on my roof space and I believe it will be enough for our needs. Show additional information
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These guys are extremely thorough and obliging. I actually opted for a 3.54 kW system with 12 Trina panels and a Fronius 4kW inverter. The installers, Sam & Damien turned up on time and nothing phased them. (excuse the pun). Melanie in the office attended to the paperwork so quickly that I was taken aback, even when Origin and Ausnet had me on the meter within 7 days of installation! Shopping locally is very important to me and Sunscape did not let me down. A small business, very well run. 5 stars! Finn Peacock's site was a fabulous start for me and a mine of information. Daniel the Sunscape salesperson is excellent with no end of trouble to answer my many queries. Show additional information
The team at Sunscape are fantastic, Daniel answered all of my questions, and Sam the owner and installer was excellent, on time with all the right equipment. All in all very happy with Sunscape and 3 solar Quotes. My advice to anyone looking to install solar, is do some research. Cheers Anthony. Buffalo Victoria Show additional information
I had a 4.59kw solar system installed by Sunscape Electrical in December 2016. I obtained three quotes for solar and Sunscape provided a competitive price and good assistance when I was considering my options including advice on batteries and size of array. The installation was scheduled conveniently and installation performed as planned with no problems. The solar panels and inverter worked immediately and so far we have had no problems. Meter activation was not as quick as hoped due to a slow response from my energy provider but throughout Sunscape provided assistance and chased up the provider. Overall, I believe Sunscape did a good installation and offer very good customer service. Show additional information
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Due to shading issues I was advised to install a micro inverter system. I am extremely pleased with the production output to date, although I realise that this will reduce in the winter months. Sunscape Electrical's consultant was extremely knowledgeable and not at all pushy. He was very helpful with some follow up questions that I had after the installation. The installers were professional and completed the job in under a day and left the site neat and tidy, taking away all the packaging. Sunscape Electrical organised the changeover with my electricity retailer so all I had to do was fill out a single form to organise the contract. I have already recommended Sunscape Electrical to others. In my opinion, they are a professional and trustworthy company. Show additional information
Service was good.
Treated with respect.
All went to plan.
All rubbish taken away. No mess left.
Good explanation of equipment.
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So far, good but until the inverter comes in cannot comment on the system. Show additional information
I was a very inquisitive client, and Sunscape were happy to follow up all my enquiries, even adjusting the size of the system to allow for the addition of wind power down the track. Through them, I investigated string systems and micro inverters, wi-fi data logging, and siting. They were very helpful in all areas. Within 2 days of my order confirmation, the system is installed (just waiting on the data logger), has been ticked off by an independent electrical inspector. He was all praise for the installer and the inverter I chose, a great positive. Today, first full day, it has produced 3 times my average daily usage. Show additional information