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Sunscape Electrical Reviews

Based on 45 reviews

  • 5 star 16
  • 4 star 29
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Sunscape Electrical, Solar Installers

Sunscape Electrical is a Solar Power Installation company based in Lang Lang and serves Victo. Here are their reviews as submitted by visitors to SolarQuotes

Sunscape Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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The group as a whole were all informative, polite, reliable and approachable. They provided the options available and answered questions without trying to push one system over another. I would recommend them to other people. Show additional information
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What i liked at the start, there was no pressure from the initial contact to when Darren came out to quote. Explained everything to me , not that i understood it all , but it was all genuine, no bulltish or outlandish claims , like i had from others in the past with hard sell.
As they didn't have the panels in stock , they supplied higher quality panels at no extra cost.
Installation day, the young installers were excellent, well presented, well mannered , polite , it was a pleasure having them working at my house.
Finn , in all a pleasurable experience, thank you for your recommendations
Regards David
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Everything done on time as promised. Honest discussion about the process, no pressure to buy. Good advice. Show additional information
Although I am extremely happy with my purchase and the service from Sunscape, it has to be said that it actually came down to a choice of one. The other Solar supplier, East Gippsland Solar made an appointment to visit then didn't turn up! The final supplier you sent our details to didn't even make contact.

However I do reiterate I am very happy with the service, skills and kit supplied by Sunscape.
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Sunscape Electrical were very easy to deal with and provided a prompt, straightforward and easy to understand quote. Installation today, hoping for a great result. Show additional information
Sunscape electrical was the only company out off the three quotes that not only sent a email on their line of solar power systems they rang to make a time to send out a consultant Daniel was very helpful in explaining what we should be looking for in solar power panels when we made our decision Daniel kept in contact by phone and email and said at anytime contact him to discuss anything ,Melanie from administration was great handled all the paperwork that had to be sent to our electrical company I would recommend Sunscape electrical to all my family and friends great company very happy 10 out of 10 for this company. Show additional information
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The Sunscape Team headed by Sam installed the 5.4kW system in a day , no fuss, no mess , very professional team , treated the property with respect , and a happy crew with lots of smiles, recommend them 110 %, Thank you Show additional information
The installer was excellent, took lots of time to explain everything. Installation was completed without a hitch. So far 5 stars out of 5 Show additional information
I would recomend these guys to family and friends,the installer Sam Leighton was very knowledgable thorough and efficent setting up the system and the back office support was also very good.Sam took the time to explain the setting up of the wifi and explained everything in a understandable manner.He came when he said he would which makes a nice change. Show additional information
The installer was the owner of the company and turned up at the time booked, worked all day and part into dusk. Both workers were respectful of my property. Excellent quality installation and very courteous. Show additional information
Great explanations, accurate information and well priced. Flawless, timely installation. No pressure or constant hassling unlike others. Great, small, family company sourcing top products for competitive prices. Show additional information
The Sunscape people that we dealt with were punctual, friendly and explained our options to our satisfaction. The installation was done in a timely manner, all rubbish from installation was removed and the ongoing procedures were explained. We were very happy with our choice and would recommend. Show additional information
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Excellent process and very good communication both with installation as well as all of the follow up paperwork. Very happy to recommend Sunscape Electrical Show additional information
Installer was right - Ausnet will not go over 4.5 kW of solar panels - per their website - without applying for an exemption. As it turns out I will be struggling to squeeze this much on my roof space and I believe it will be enough for our needs. Show additional information
These guys are extremely thorough and obliging. I actually opted for a 3.54 kW system with 12 Trina panels and a Fronius 4kW inverter. The installers, Sam & Damien turned up on time and nothing phased them. (excuse the pun). Melanie in the office attended to the paperwork so quickly that I was taken aback, even when Origin and Ausnet had me on the meter within 7 days of installation! Shopping locally is very important to me and Sunscape did not let me down. A small business, very well run. 5 stars! Finn Peacock's site was a fabulous start for me and a mine of information. Daniel the Sunscape salesperson is excellent with no end of trouble to answer my many queries. Show additional information
The team at Sunscape are fantastic, Daniel answered all of my questions, and Sam the owner and installer was excellent, on time with all the right equipment. All in all very happy with Sunscape and 3 solar Quotes. My advice to anyone looking to install solar, is do some research. Cheers Anthony. Buffalo Victoria Show additional information
I had a 4.59kw solar system installed by Sunscape Electrical in December 2016. I obtained three quotes for solar and Sunscape provided a competitive price and good assistance when I was considering my options including advice on batteries and size of array. The installation was scheduled conveniently and installation performed as planned with no problems. The solar panels and inverter worked immediately and so far we have had no problems. Meter activation was not as quick as hoped due to a slow response from my energy provider but throughout Sunscape provided assistance and chased up the provider. Overall, I believe Sunscape did a good installation and offer very good customer service. Show additional information
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Due to shading issues I was advised to install a micro inverter system. I am extremely pleased with the production output to date, although I realise that this will reduce in the winter months. Sunscape Electrical's consultant was extremely knowledgeable and not at all pushy. He was very helpful with some follow up questions that I had after the installation. The installers were professional and completed the job in under a day and left the site neat and tidy, taking away all the packaging. Sunscape Electrical organised the changeover with my electricity retailer so all I had to do was fill out a single form to organise the contract. I have already recommended Sunscape Electrical to others. In my opinion, they are a professional and trustworthy company. Show additional information
Service was good.
Treated with respect.
All went to plan.
All rubbish taken away. No mess left.
Good explanation of equipment.
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So far, good but until the inverter comes in cannot comment on the system. Show additional information
I was a very inquisitive client, and Sunscape were happy to follow up all my enquiries, even adjusting the size of the system to allow for the addition of wind power down the track. Through them, I investigated string systems and micro inverters, wi-fi data logging, and siting. They were very helpful in all areas. Within 2 days of my order confirmation, the system is installed (just waiting on the data logger), has been ticked off by an independent electrical inspector. He was all praise for the installer and the inverter I chose, a great positive. Today, first full day, it has produced 3 times my average daily usage. Show additional information
Fantastic people to deal with. Show additional information
I can't really judge value for money till have used the system for a few years. But so far, I'm getting really good power coming out of these panels. The pricing was very competitive. Sunscape were also really nice to deal with. Sam, the electrician, was considerate in rearranging his work with my kid's nap times, as to minimize disturbances. He was very good to work with. I would recommend this company to someone else looking to install Solar Panels. Show additional information
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They arrived pretty well on time took approximately six hours Show additional information
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Sunscape Electrical were well priced, not pushy and when they came to do the work were extremely professional. My husband is an electrician so was across what needed to be done and he found their level of workmanship exceptional. The way they performed their work was second to none. We would highly recommend them to anyone wishing to install Solar in the Gippsland region. Show additional information
Sunscape Electrical are a local based company that are passionate about solar and will go out of their way to provide the best service and warranty, using the best products and at the best price. We had discussions at length about the best positioning of solar panels and also ways to utilise their power production when the sun is shining, prior to installation, to ensure that the system would be the best it could be. Well done Sunscape. Show additional information
Sunscape offered the quickest response by far, knowledgeable sales person who took time to explain what and why and recommended based on what could be fitted where, current power consumption etc. The price was reasonable compared to others that I had previously looked at and the installation and follow up has been terrific.
Very professional installation and layout to best fit the roof space and administration follow up to ensure we got hooked up with supplier.
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Fast, efficient service and supply of information. Thorough run through of system. Very neat installation. A customer friendly team. All working well, but haven't had an energy bill yet. Had trouble negotiating rate with Energy Australia, may change provider. Show additional information
Lovely local guys who cut out the middlemen that the big companies use as salespeople. Was very competitively priced and I really like supporting smaller local businesses. Show additional information
Samuel from Sunscape Electrical arrived promptly on the due date. Took only 1 day to install 12 panels and inverter. Lovely, friendly service.
Melanie from Sunscape arranged connection with my electricity company,
Thank you Samuel and Melanie for great service.
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Sunscape were great to deal with each step of the way. They were punctual, efficient and timely in their quotations and installation. Sam took the time to show me how everything worked, set up the inverter's wifi plus the app on my laptop, cleaned up all the mess, and was prompt in lodging any relevant paperwork. You can't ask for more than that! System is working great, and is perfect for our needs. I have already recommended Sunscape to family and friends. Show additional information
The house is under construction so at this stage I have ordered the system and paid a deposit. The company are very helpful and have provided advice and suggestions. The initial wiring has been undertaken and will be finalised when the house is finished. The process was undertaken in a timely, friendly and professional manner.

Supplier Reply

Thanks for your great feedback so far, Lorraine! We are looking forward to finalising the rest of the project when the house is ready! Show additional information
Although I was already reasonably familiar with Solar Panels and inverters Sunscape were very knowledgeable and gave me further good advice. I was not treated as a dummy so when I asked detailed questions - I got detailed and proper answers.

Supplier Reply

Thanks for your great feedback, Garry, it has been a pleasure to work with you! Show additional information