Sunscape Electrical Reviews
4.6
Leave a review Based on 78 reviews
- 5 star 24
- 4 star 54
- 3 star 0
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.40
- System Quality 4.47
- Customer Service 4.77
- Installation 4.79
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About Sunscape Electrical, Solar Installers
Sunscape Electrical is a Solar Power Installation company based in Lang Lang and serves Victo. Here are their reviews as submitted by visitors to SolarQuotes
Sunscape Electrical Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
We were kept informed of any changes and all the steps they needed to take to complete. We were walked through everything we needed to know about how it works. I was at work & my wife was at home, they were so friendly easy to talk to & could answer any question she had. We would highly recommended anyone to use them
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Friendly and very easy to work with. Did have to wait quite a while for installation (6 weeks) but was happy to wait and I was made to feel very confident about the quality of service and standard. Looking forward to the installation.
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The team at Sunscape are fantastic, stop shopping and sign up.
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The service and installation from Sunscape was fantastic. They are very helpful and friendly people. On the day they took their time and were extra careful as we had to use my neighbour's garage roof to get to mine. I'm very pleased with everything.
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Right from the first phone call with Daniel the sales man, to installation with Sam and his boys and contact with the office staff, I was impressed. They were all punctual, friendly and helpful. The installation was faultless and the quality of their work was exceptional. They were clean, tidy and very professional. I would not hesitate recommending Sunscape Electrical to others. It's good to see tradies that still take pride in their work. Thank you for a stress free install.
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Quality service and Installation, more than happy to recommend that you use Sunscape Electrical to purchase and install your Solar system.
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i am very happy with them all ,from the sales man to the work that was done on my property..they also put in 2 new power boards and 6 electric plugs i also had a dog of mine that attack the boss and his arm was badly damaged in the attack,they have never held this against me and they payed all costs.i say this to let you the nature of this small family company.i am well pleased Jane e Green xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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Sunscape were very professional, all my queries were answered quickly. We already had a 1kw system which was enough to light the dog house however with the add on up to 5kw we have a good sized credit which we hope will take us through the winter months. The installation fellows were great ! And the Fronius box shows exactly the amount of power being fed back into the grid. We could not be more delighted
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I'd like to thank you for your assistance.
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We haven't had the system completed yet house is still under construction.
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I have already recommended Sunscape Electrical to others
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Timely follow up, not pushy. Seemed to focus on results rather than making a sale.
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Initially the safety switch kept tripping. Company electrician installed a replacement. This did not solve the problem and further repairs were undertaken.
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Out of the supplier's hands to an extent, but little told about the delay in getting the feed-in tariff set up and operating, as well as the additional charge that comes from the retailer on setting up the meter for the feed-in. Both my supplier quote visits were a little lacking on these points. Apart from that, very happy with the installation. I would recommend Sunscape Electrical. Your blurb on solar installations, and things to look out for, were very useful, particularly on panel and inverter selection. It brought me up to speed very quickly and certainly helped when talking with the suppliers at quote time as I knew at least half of what was going on. Choosing from your list of suppliers certainly eased my concerns and both of them didn't try to diddle me into something I shouldn't be paying for, and only listed quality known panel and inverter options, as per your blurb.
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I was happy with the provider I found through solarquotes, I would recommend this site to anyone trying to find a reputable provider to install your solar system.
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One ran a near second. They seemed to have a broader understanding of new developments and more training for their staff. If we had purchased batteries at this time we might have gone with them.
Sunscape was very responsive and based on pricing won out. There was some discussion about the lack of up to date assessments on panels-GCL vs Trina but we went with Trina based on advice from your site. Show additional information
Sunscape was very responsive and based on pricing won out. There was some discussion about the lack of up to date assessments on panels-GCL vs Trina but we went with Trina based on advice from your site. Show additional information
Always happy to supply me with information I requested and promptly responded to emails. I have already recommended this company to 2 other people.
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Employees showed up on time each time, the system was discussed and any questions I had were answered fully.
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These guys were great from start to finish. I got recommended Sunscape through a friend and was so impressed by the friendly service and the patience and professionalism with ALL my annoying questions I didn't even bother getting quotes elsewhere.
Daniel was very informative and helpful throughout the quotation process and Sam (with his team) made the installation process worry free and left my place clean and tidy. They offered ongoing support if I had any issues and I would happily recommend Sunscape to anyone. Show additional information
Daniel was very informative and helpful throughout the quotation process and Sam (with his team) made the installation process worry free and left my place clean and tidy. They offered ongoing support if I had any issues and I would happily recommend Sunscape to anyone. Show additional information
We are waiting for the selected panels to arrive.
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Daniel is a very professional sales person. He found out what we wanted and advised us and quoted accordingly.
The installation team were terrific. They went through our wish list regarding the visual impact on our property (location on roof of panels, location of the inverter, and route for the wiring from the panels to the inverter. They were friendly, courteous and respectful of our property.
The administration team touched base with us prior to the installation which occurred within the agreed timelines and submitted the paperwork to the power company.
The system has been running very efficiently for about one month.
Not the cheapest quote we received but based on all aspects of our experience I have no hesitation in recommending this company. Show additional information
The installation team were terrific. They went through our wish list regarding the visual impact on our property (location on roof of panels, location of the inverter, and route for the wiring from the panels to the inverter. They were friendly, courteous and respectful of our property.
The administration team touched base with us prior to the installation which occurred within the agreed timelines and submitted the paperwork to the power company.
The system has been running very efficiently for about one month.
Not the cheapest quote we received but based on all aspects of our experience I have no hesitation in recommending this company. Show additional information
After a long haul we finally made a decision the only thing that bothered me were the cold calls from solar companies at the same time I think I was so over the word solar by the end hahah ..We had to await my sisters answer to the 3 quotes we sent her but she agreed with us on Daniel in the end
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The group as a whole were all informative, polite, reliable and approachable. They provided the options available and answered questions without trying to push one system over another. I would recommend them to other people.
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What i liked at the start, there was no pressure from the initial contact to when Darren came out to quote. Explained everything to me , not that i understood it all , but it was all genuine, no bulltish or outlandish claims , like i had from others in the past with hard sell.
As they didn't have the panels in stock , they supplied higher quality panels at no extra cost.
Installation day, the young installers were excellent, well presented, well mannered , polite , it was a pleasure having them working at my house.
Finn , in all a pleasurable experience, thank you for your recommendations
Regards David Show additional information
As they didn't have the panels in stock , they supplied higher quality panels at no extra cost.
Installation day, the young installers were excellent, well presented, well mannered , polite , it was a pleasure having them working at my house.
Finn , in all a pleasurable experience, thank you for your recommendations
Regards David Show additional information
Everything done on time as promised. Honest discussion about the process, no pressure to buy. Good advice.
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Although I am extremely happy with my purchase and the service from Sunscape, it has to be said that it actually came down to a choice of one. The other Solar supplier, East Gippsland Solar made an appointment to visit then didn't turn up! The final supplier you sent our details to didn't even make contact.
However I do reiterate I am very happy with the service, skills and kit supplied by Sunscape. Show additional information
However I do reiterate I am very happy with the service, skills and kit supplied by Sunscape. Show additional information
Sunscape Electrical were very easy to deal with and provided a prompt, straightforward and easy to understand quote. Installation today, hoping for a great result.
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Sunscape electrical was the only company out off the three quotes that not only sent a email on their line of solar power systems they rang to make a time to send out a consultant Daniel was very helpful in explaining what we should be looking for in solar power panels when we made our decision Daniel kept in contact by phone and email and said at anytime contact him to discuss anything ,Melanie from administration was great handled all the paperwork that had to be sent to our electrical company I would recommend Sunscape electrical to all my family and friends great company very happy 10 out of 10 for this company.
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The Sunscape Team headed by Sam installed the 5.4kW system in a day , no fuss, no mess , very professional team , treated the property with respect , and a happy crew with lots of smiles, recommend them 110 %, Thank you
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The installer was excellent, took lots of time to explain everything. Installation was completed without a hitch. So far 5 stars out of 5
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I would recomend these guys to family and friends,the installer Sam Leighton was very knowledgable thorough and efficent setting up the system and the back office support was also very good.Sam took the time to explain the setting up of the wifi and explained everything in a understandable manner.He came when he said he would which makes a nice change.
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The installer was the owner of the company and turned up at the time booked, worked all day and part into dusk. Both workers were respectful of my property. Excellent quality installation and very courteous.
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Great explanations, accurate information and well priced. Flawless, timely installation. No pressure or constant hassling unlike others. Great, small, family company sourcing top products for competitive prices.
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The Sunscape people that we dealt with were punctual, friendly and explained our options to our satisfaction. The installation was done in a timely manner, all rubbish from installation was removed and the ongoing procedures were explained. We were very happy with our choice and would recommend.
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