Supercharged Energy

Supercharged Energy Reviews

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Supercharged Energy is a Solar Power Installation company based in South Yarra and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
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Supercharged Energy Reviews (15)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.0/5

Value for money

4.1/5

Quality of System

4.1/5

Installation

3.5/5

Customer Service

  • 5 star 2
  • 4 star 9
  • 3 star 1
  • 2 star 1
  • 1 star 2

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Incompetence Exemplified!

Having been sold a 10 megawatt system, after nearly four years we have learned that our "energy saving system" has never been connected to the electricity network and we have lost thousands of dollars in off-set credits as paperwork was never completed to our suppliers satisfaction by Supercharged Energy! Would I ever refer them?? Certainly not and they are NOT answering phone calls?? Looks like an Ombudsman intervention in the making! Let our journey be an example to others.
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Excellect communications and installation

Had an excellent experience with this company from initial contact and sorting out the paperwork and government applications, they also moved around installation dates to suit my work schedule, considering the problems they faced with Covid-19 lockdowns in Melbourne area I was surprised with their backlog to get it installed so soon, Installers worked between rain showers to keep works progressing to complete the installation, site was left clean. Note due to high demand for inspections there was a little time before an external independent electrical inspector could get to site to sign off works, (Not a fault of this company). Good communication and follow up after installation, and the extra time spent sorting out issues with power authority connecting smart meter for feedback to grid (I’m sure power authority delayed this to get some power feedback to their grid for free)
Panel rating: 5/5
Inverter rating: 5/5
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Terrible Supplier

no after sales customer service. they didnt install the solar properly, after 1 year still NO benefit from the solar, apparently they didnt submit application to synergy. and the inverter not working properly. can't contact anyone. everytime i call to the 1300 number only take message but never get a call back.
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Un professional. Leaving client feel cheated

Zero after sales service. Solar panel installed badly. Saving on energy is less than monthly repayment instalment as promised. Regrets is the only words.

Got two other Company to check the performance of the system. Both confirmed if we were to get them to quote, they will mostlikely advice us not to install the system due to the roof setting that doesn't benefit us.
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Impressive work!

I found them very helpful and informative. We were briefed about the process, costs and next steps. The install was very clean and tidy and the rep from Juju was very knowledgeable on the product.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic installer

Supercharged Energy saw us through the whole process from coming out to quote us to assisting with the rebate to installing our system, couldn’t have asked for a more professional team to deal with, they were polite and punctual and friendly, very respectful of our property, I would highly recommend them to anyone looking for solar installation!
Panel rating: 5/5
Inverter rating: 5/5
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Very Satisfied

From the sales representative to the installation guys. Well done! Efficient, informative, timely and a seamless process. Their sales reps are doing a great job post installation.
Panel rating: 4/5
Inverter rating: 5/5
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Solar energy gurus

We chose Supercharged Energy for our solar installation after checking out several local solar companies. Supercharged energy has been wonderful! we’ve had their solar panels on our roof for the last 3 months now and the magic works.
Panel rating: 4/5
Inverter rating: 5/5
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Excellent sales, service and installation process

We were very happy with the sales, service and installation of an extra 2kw solar power system at our home by Supercharged Energy. We have no hesitation in recommending their work to others!
Panel rating: 4/5
Inverter rating: 5/5
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Best value and quality

Supercharged Energy installed a 5kw solar system at our home last year. Since the solar system has been on, our average electricity bill reduced to $175. We have seen a dramatic decrease in our power bills after the installing our new system. Thanks Supercharged Energy!
Panel rating: 5/5
Inverter rating: 4/5
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Super easy sales process and hassle free installation

Sales process was quick and easy. Doug helped me to provide good clarity throughout the process. Their install manager notified our install schedule beforehand and everything was super organised. Never thought that they could install the whole system so quick. Supercharged helped me in my every paperwork for grid connection and meter change. Thanks.
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Love my solar

We have always wanted to go solar for our business but never had the money to do it. Supercharged put us onto a great rental scheme for our 60KW system and we have started saving from month one. Very happy to finally take the dive!
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Best price guarantee! My husband and I discovered this solar company on Facebook a few months back and we decided to give them a go. They offered us a wonderful rental program for our cafe and restaurant. Couldn't be happier with the savings we noticed after 3 months. Their solar programs are reasonably affordable.
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I was really impressed with Supercharged Energy and the rental programs they provide. After exploring my solar options with numerous solar energy providers, Supercharged Energy provided the best economical deal for my home. Highly recommend this guys!
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Great quality install. Monster savings on my first 2 bills. They also gave me half priced power at night which as a hotel owner was the big difference!
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