Thompson Electrical and Solar

Thompson Electrical and Solar Reviews

4.8

Based on 8 ratings

About

Update 26/09/24: Owner advised Thompson Electrical and Solar is relocating to Dubbo NSW.

Thompson Electrical and Solar is a Solar Power Installation business based in
Pimpama QLD. Here are their reviews as submitted by visitors to SolarQuotes

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Thompson Electrical and Solar Reviews (8)

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Average Scores

4.6/5

Value for money

4.8/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 6
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Took care of everything required including power company.

They did all you mentioned above. No pressure to accept quote.

I Would recommend them to put on your list of regional Solar supplier for quotes, supply and installation.

Panel rating: 5/5
Inverter rating: 5/5
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Excellence

“Excellent” is best word to describe Tyron and his team. From quoting, discussions around most suitable size, quick installation, reliability and after installation support exceptional. Had an issue with catch-power/The Monicle not working and sent message at 7.30pm - not expecting a response. Got an immediate reply and phone support to get things operating. Can’t recommend highly enough. First class and very happy I chose this business for our solar needs. Steve
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Original Review on 19-08-2023:

Very pleased with the service and installation

Right from the start Bryce was great to deal with, excellent information, adjustments were made to suit our needs and products offered and installed were the same brand or equivalent of other more expensive offerings we had been given. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Graham : "Are you happy with the performance of your system so far?"

Since installing our solar system our power bills have been drastically reduced, prior to solar we were paying in excess of $400 /qtr. We've had 2 bills for less than $50 and 1 for around $100.
We're very pleased with the system ?
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No more blackouts

Tyron was very knowledgeable, gave me a few options with pros and cons so I could make an informed decision. Installation team very efficient and friendly. Very happy with the RedEarth BushChook system.
Inverter rating: 5/5
Battery rating: 5/5
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Great Company

Tyron was very knowledgeable and patient in his explanations about what was the best suited to our needs. All work was professional and on time and no mess left afterwards. Price was pretty reasonable which wasn't the main influence in my decision. It was the interaction with the company that convinced me
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Great company, knowledgeable and excellent work.

Best solar company on the coast. Tyron was very knowledgeable on my complex three phase system as I had exisiting solar and wanted a bigger system and to add a battery. Walked me through every step and was very accommodating and a pleasure to talk with. He knows his stuff will give you what you need not try to rip you off like some other companies that I got to quote.

On the day of the install the team that came out was great, kept me in the loop for information, worked amazingly well and then left the place spotless.

After sales service also amazing as there was an issue with seeing the system properly on my Fronius app which was a software issue on the Fronius side. Tyron called them and sorted out the next day.

If you want a seamless experience with a professional who knows his stuff and is looking out for his customer then this is the company to book. No hesitation in recommending.

Also a local family owned GC company so that made it even better to support them.
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Fantastic experience from a highly efficient team!

Tyron was knowledgeable and friendly. He is an electrician which set him apart from the other sale's people because he demonstrated far superior knowledge about the energy requirements for the solar system requested. His quote was very reasonable and easy to read. The installation was very smooth. The team worked productively and completed the work in the time specified. They helped organise the grid installation afterwards. A very happy customer. Would recommend. The trees in the photo have been pruned so that the panels are in full sunlight.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great bunch of guys and very nice and neat job

1: They were the best best from 8 quotes and the process was smooth
2: The installation was well done and tidy as well as they were Polite and tried to please. The job started on time
3: They organised everything that needed to be done no complaints

I’m very pleased with the outcome and would recommend them as first choice.
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