Adelaide Solar Systems And Solahart Mile End Reviews
About
Adelaide Solar Systems is a solar power installation company based in Flinders Park, Adelaide, and serves the State of South Australia.
The company says that its greatest asset is its staff, and believes that they are the best in the industry, maintaining a high level of installation quality for over 10 years.. With over 6000 installations, they have the experience necessary to find out the exact solar system you need. Come into their showroom to discuss your options in a relaxed setting. They also say that they are proud of the fact that a lot of their new business comes from customer referrals to friends. A local family run business, Adelaide Solar Systems say that most of their installers are company employees, and that they only use branded panels and inverters from well respected manufacturers with more than 10 years manufacturing history. They won’t confuse you with daunting, technical aspects of the installation and they get the job done the right way.
Adelaide Solar Systems are an associate member of Clear Energy Council of Australia.
They provide free on site consultation by trained designers, and it will take the hassle out of the rebate process. It will also arrange an up-front discount off your invoice if you so choose.
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Adelaide Solar Systems And Solahart Mile End Reviews (107)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 24
- 4 star 66
- 3 star 16
- 2 star 1
- 1 star 0
View Timeline
17 June 2020
20 March 2020
Original Review on 20-07-2019:
8 months later we asked Paul Val: "Are you happy with the performance of your system so far?"
Yes!26 August 2019
Adelaide Systems fantastic
From first phone call from Adelaide Solar systems and a visit from the sales representative, was really friendly helpful and informative. The sales person followed up right until after completion.The installation went really smooth. The installers were really friendly, polite, informative and very efficient.
Cannot fault the customer service at all.
The whole process from start to finish was a really good experience.
16 July 2018
13 June 2018
16 April 2018
I ended up getting it installed a couple of months earlier than expected because of someone else cancelling. I am really happy with the system so far, and have found their service and communications overall to be really good. I had an issue with connecting the SMA to wifi and they quickly arranged a site visit to help me find a solution, rather than just telling me to google, which is sort of what I expected!
Highly recommend
20 December 2017
17 August 2017
16 May 2017
23 June 2016
08 November 2015
01 October 2015
26 August 2015
06 August 2015
27 March 2015
Original Review on 26-07-2014:
Adelaide Solar Systems were the only company to want to view the site before installation.Evidently if your switch board is asbestos,ETSA will not have any thing to do with it and you will have to make another booking.Their deposit prior to installation was more than reasonable and no question was considered unnecessary.8 months later we asked Brian: "Are you happy with the performance of your system so far?"
Over and above !08 February 2015
Original Review on 15-06-2014:
8 months later we asked Gillian: "Are you happy with the performance of your system so far?"
yes06 December 2014
Original Review on 05-04-2014:
Very pleased with the service and efficiency. A good experience overall.8 months later we asked This person: "Are you happy with the performance of your system so far?"
Yes, so far, so good!23 November 2014
14 September 2014
31 August 2014
18 October 2013
29 September 2013
27 September 2013
15 September 2013
30 July 2013
Graham & Lyn
30 July 2013
Thoroughly recommended, would use their services again.
23 July 2013
Installation team were first class.
System is running beautifully.
Very pleased with the outcome.
08 July 2013
05 July 2013
House extension later will allow for more panels on roof to make up 5 kW.
04 June 2013
03 June 2013
The salesman Bill visited a few days later to ensure everything was OK and to answer a few questions I had for him.
Thanks Guys! A great job.
30 May 2013
25 April 2013
22 April 2013
01 March 2013
I had even emailed them our shed plan where the panels were to be installed. The third person I spoke to was so pushy, obnoxious and condescending, who more or less forced me to have an appointment where he would assess our needs over approximately 2 hours, (the shed was not yet installed, and our home was a building site) that I cancelled the appointment the next day as there was no way I would deal with a pushy salesman he was from the Mark Group) and I had already done extensive research.
The panels face direct north and there are no obstructions and never will be however his aim was to baffle us with bullshit I presume. The initial call went for 25 minutes, in which he blew his and his companies trumpet - totally nauseating.
So, I went back to the drawing board, and purchased a 5 kW system from Adelaide Solar Systems who are local, have very good feedback on all internet forums, and promptly supplied me with a quote and further information without hassle.So whilst getting the quotes via you was a waste of time, the information on your site contributed to our choice.
09 February 2013
21 October 2012
Original Review on 01-06-2010:
There now seems to be a host of other offers for systems that on the face of it would seem cheaper than what we purchased. However we may not be comparing apples with apples.Also used the Govt. green loan to help finance purchase
29 months later we asked John: "Are you happy with the performance of your system so far?"
A bit disappointed in the overall power produced.It is annoying that if we add to the system we lose the 52 cent feed in tariff from AGL.
Also we should have waited as the system we have cost $10000 that we are still paying off with a green loan and the smae thing is now available for $3000
17 October 2012
09 October 2012
07 October 2012
Original Review on 30-03-2011:
Obviously, since the system is not yet installed, we cannot yet judge the quality. Nevertheless, the salesperson (Bill Eckermann) made every attempt to inform and explain as objectively and comprehensively as we were hoping for.19 months later we asked Tilman: "Are you happy with the performance of your system so far?"
Overall: yes. Next year we will have a better idea. We would be interested to learn how many kw's anybody with a system comprable to ours ( we have 18 panels with 190 watts each) and in a similar location as ours ( i.e Crafers,SA.)with a similar orientation (i.e.WNW) has produced between May 2011 to May 201218 September 2012
Original Review on 15-08-2010:
I had three quotes of variable costs. I chose Adelaide because the salesman had at least the decency to get up on the roof and gauge the amount of shadow I could expect during winter. He was forthright and didn't try to blind me with figures. There were cheaper offers in the papers, but I feel confident that Adelaide will provide the goods,25 months later we asked Patrick: "Are you happy with the performance of your system so far?"
I wanted to have an extra 2 panels added to the north roof but the cost was 1500+.However we have not paid for electricity since installation and had a rebate of $180.00
17 September 2012
09 September 2012
Original Review on 18-02-2011:
19 months later we asked Rob: "Are you happy with the performance of your system so far?"
To some extent though performance outside of summer has been less, than expected it may have something to do with our usage patterns06 September 2012
Original Review on 03-10-2010:
The system has not been installed as yet so I could not amswer last three questions.23 months later we asked This person: "Are you happy with the performance of your system so far?"
Yes.05 September 2012
Original Review on 17-06-2010:
Installer turned up on time and installation went smoothly.27 months later we asked Neil: "Are you happy with the performance of your system so far?"
Our system has performed really well since installation. It has returned an average of 5.5kw per day over 22 months.05 September 2012
Original Review on 26-05-2010:
I found Adelaide Solar Systems provided excellent customer service. This was very important to me as the all transactions were completed, including the required forms etc., while I was working in Afghanistan. They provided answers and information and went the extra yards to provide me with an excellent system.So top marks to Adelaide Solar Systems and Solar quotes who started me off on the right path. Well done and I would have no hesitation recommending both firms to anyone.
28 months later we asked David: "Are you happy with the performance of your system so far?"
Yes has performed to expectations04 September 2012
Original Review on 11-06-2010:
27 months later we asked Greg: "Are you happy with the performance of your system so far?"
Pretty much.04 September 2012
Original Review on 09-06-2010:
rather than have a little we may as well try to be self sufficient hence 24-1.8 unit solar panels .staff were extremely helpfull,highly recomended.
27 months later we asked Terry: "Are you happy with the performance of your system so far?"
yes04 September 2012
Original Review on 07-04-2011:
We had five quotes but found Adelaide Solar explained every question asked, and being an Electrician myself I knew what they were telling me was what I expected to hear. It took ten weeks from beginning to end. Everything occurred exactly as they said it would and within the time frame advised. I could not have asked for any better service. At this stage we haven't had rain, so I don't know whether it may leak, but my experience so far has been excellent. I would have no hesitation in recommending Adelaide Solar.17 months later we asked John: "Are you happy with the performance of your system so far?"
Yes this system has performed as I would have expected.04 September 2012
Original Review on 02-11-2010:
Disappointed that the quoted 3 months waiting period immediately blew out by a month after deposit paid.22 months later we asked John: "Are you happy with the performance of your system so far?"
Yes
Draining
Very bad customer service. After you sign contract for solar all you do is chase them for information. Sloppy work by office personnel organising things. Conflicting stories between salesmen, office staff and installers. I thought I would buy local, big mistake.