Australian Security and Solar - Company Review Notice Australian Security and Solar - Company Review Notice
Australian Security and Solar

Australian Security and Solar Reviews

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51% 0% 100%
4.3

Based on 4 ratings

About

Australian Security and Solar is a Solar Power Installation company based in Moorabbin and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Australian Security and Solar Reviews (4)

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Average Scores

4.5/5

Value for money

4.3/5

Quality of System

4.3/5

Installation

4.0/5

Customer Service

  • 5 star 0
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Solar system upgrade

I had a system installed 13 years ago.the company I used previously is no longer in business, I used this company to supply and install an 6.6 kv system , I wouldn’t use them again.
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Fantastic installer

The sales/quoting process was good and friendly.

Installation was quick, but properly.

Customer service is OK. Also they have organized the grid connection after the install system.
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Reliable installer

All good from personal visit to explain how solar works, the rebates systems Federal and Victorian, and how the firm could help with form filling.
Worked exactly as explained. Installation exactly on schedule. Government inspector came within a week to approve and switch on installation.
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Original Review on 03-01-2022:

An excellent product and good installation

How was the sales/quoting process? Very good, they listened to what I wanted then suggested alternatives that gave me a much better system.

How did the installation go? Polite? Tidy? Punctual? Installation was very good except for one minor hiccup. The panels supplied form the wholesaler were the wrong ones so had to be exchanged which meant an extra day for install. Not the installers fault. Install was completed with a week of signing contract and passed inspection a week later. cant do better than that.

How was the customer service? e.g. did they help organise the grid connection after the install? This was all covered, I did not have to do any paperwork at all.
Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Tim: "Are you happy with the performance of your system so far?"

System was inspected and turned on early December 2021. Because of a paperwork mistake by the installer ( wrong NMI) and lack of response to an email sent from Energy company by the supplier to have the paperwork corrected, I basically missed 3 months of summer without the solar system operating as expected. Installed in November 2021 and finally came into full operation in March 2022 - quite a delay! In addition the installer left some rubbish on the roof (screws, metal ends etc)which would have been washed into the gutters with the next rain. Not a big deal you say - but when you live on tank water and the roof is the feed in, it could have caused a lot of damage/problems to pumps etc.
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