DK Electrical Co

DK Electrical Co Reviews

DETAILS
95% 0%
5.0

Based on 125 ratings

About

Hi, we're Travis and Scott from DK Electrical Co (also referred to as Dillon and Kenzie Electrical Co), and we’re on a mission! After 40 years of combined experience in the electrical industry, we’ve seen a lot and frankly? We think the way that many solar operators work is broken. There’s too many shady businesses pulling the wool over the eyes of unsuspecting clients. 

We’re here to change things up! 

We believe that solar should be simple. We believe that the process should be transparent and easy. And above all, we believe that honest, reliable and competent installers doing a good, quality job should be a given. 

We don’t mean to toot our own horn, but in a nutshell? That’s exactly what we deliver.  Helpful service. Quality installs at a good price. And simply, the best solar power in Brisbane.

 

Reviewers report paying: $4,607 - $9,150 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

DK Electrical Co Reviews (125)

Show Most Recent reviews from All timeacross Australia

Average Scores

5.0/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 119
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Easy to deal with and professional installation

Install was a week after singing. Tradies cleaned up after themselves. Couldn’t ask for a better job.
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Fantastic customer service, quality product and installation.

The DK Electrical crew were fantastic.

In the initial quote process everything was explained in full and all questions were answered leaving no ambiguilty about what we were buying. Four detailed quotes were supplied, each varying in hardware and savings over time.

Installation was done promptly, with no fuss and all work was completed to a very high standard.

Full operating instructions, warranties, hardware manuals and aftercare was supplied.
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Reliable solar company, DK Electrical Co

Scott was very respectful and very helpful although I poured many questions and concerns during quote process.
I searched many reviews and websites plus getting two more quote with other companies. Every aspect, DK Electrical Co was very reasonable with products and price.
The installer did the job nicely and cleaned up the site after completing the installation.

I am so happy to go with DK Electrical Co installing the solar system.
I recommend you to go with DK Electrical Co.

Panel rating: 5/5
Inverter rating: 5/5
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Great customer support

The team were great, flexible and communicated well. Providing support, before during and after insall
Inverter rating: 5/5
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Absolutely fantastic!

Dillon and Kenzie installed my solar system and I could not be happier. I would highly recommend these guys...super professional and friendly with great installers who work for them! They installed a 6kW system at my house, and the whole experience from quote to finish was flawless!
Inverter rating: 5/5
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Very knowledgeable, 100% recommend

Scott was very helpful with all the questions I had.
They were over many, many days. Can't fault the service and install. We almost went with another company that advertises regularly on television and radio. We are so glad we didn't, we would have spent a lot of money on something that didn't fit our needs.
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Great service and very professional team

Great service and a very professional team. Very impressive tidy installation.
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Fantastic from start to finish

Scott and his team were brilliant from start to finish. Scotts attention to detail in the beginning was phenomenal. I had plenty of questions and Scott explained everything. The video included in the online quote was very helpful and informative!

The boys on the day were excellent, there was 0 mess afterwards and they even hung around after and showed me exactly how to use the app on my phone. They were also lovely to my dog and 2 young boys who were fascinated by their work.

The process was completely stress free. D+K's Solar Project Timeline that is provided via email helped us get our bearings into how far through the job Scotts team were. Everything is up and running perfectly! Couldn't be happier!!

Panel rating: 5/5
Inverter rating: 5/5
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Fantastic service - great installation and changeover

Quote process and advice was very easy and helpful. Explained the options very clearly and simply. Quoted price was a surprise as to value for money and the cost benefit outcome made the decision easy. Installation timeline was very good - all done earlier than advised. Technicians turned up on time, completed the job promptly and professionally, kept us in the loop during the install and cleaned up afterwards. Customer service was excellent - Scott and his technicians made sure we were set up on the app and followed up to confirm everything functioning ok.
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Awesome experience and great service

Scott was excellent work with and helpful every step of the way
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A great install with great service.

Scott and team were great to deal with and the team did an excellent and professional install.
Inverter rating: 5/5
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Awesome service, great guys!

We recently installed a 20kW system at our place in tallebudgera. Scott from Dk Electrical came out and ran us through our options. It was clear he wasn’t trying to push his own agenda, and genuinely had our best interests in mind. The installation went smoothly, the team were in time, and ran us through the systems operation thoroughly before they left. A great experience all around. We’d definitely recommend DK Electrical Co to anybody looking for a quality solar system.
Panel rating: 5/5
Inverter rating: 5/5
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The most down to earth and honest Solar company you will find.

Scott from DK Electrical was amazing. He was down to earth and amazing to deal with. I had done my homework and spoken to a lot of solar companies and Scott was the most honest and down to earth person I spoke to. Being an electrician and installer himself, he was able to answer all of my questions and didn’t treat me like a dumb woman. He didn’t try and oversell and push me to install something more than I needed (like some companies tried to do). I can’t wait to use my app to see how much power I’m making and money I’m saving. DK Electrical were also one of the most reasonably priced of all the quotes I obtained. The installers were very thorough and friendly and explained things really well to me also. I would highly recommend DK Electrical to anyone wanting solar power.
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High quality Service

The whole process from ringing for a quote to the installation and commissioning was simple and stress free and a high standard. Scott responded quickly to my initial enquiry and completed an inspection and quote within 5 days of my first call. I had studied the Solar Quotes website so I was ready with my page of questions.

Scott answered all my question and the information he provided was consistent with the knowledge that I had gained from the Solar Quotes website. He provided some options for the design and guided me in selecting the best option for my situation. I was confident that the solar system design and equipment was right for me.

Installation was booked for the week after I returned from 5 weeks holiday. Everything went according to plan and the next day my solar system was up and running. The installers, Elliot and Ben, were respectful and friendly and completed the job without any hassles. Their workmanship was a high standard including thoroughly cleaning the site when finished.

All the paperwork required by the various regulators was completed by DK Electrical and I could relax on my holidays knowing that everything would be ready to go when I returned. The high quality service provided by Scott and his team is rare and the best I have every experienced. I highly recommend DK Electrical for any design and installation of a solar system.

Panel rating: 5/5
Inverter rating: 5/5
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Trustworthy, good prices, clear communication

The quoting process from DK was streets ahead of other providers. Scott came to my home, did up a design, and the price was competitive with good quality components.

We ended up with a 6.6kW system with a sungrow inverter which was appropriate for our roof, our needs and our budget.

DK were really helpful throughout the install process and explained all of the steps clearly. They made all of our options clear and I felt at all times that they were genuinely focused on getting the the best possible system for us. It's a real leap of faith given that I didn't know about solar and they're a really trustworthy group (I have a mate who is a solar engineer who checked out the contract and design before I signed - he was impressed with the detail and gave it two thumbs up)

Their crew on install day are a nice bunch of guys who really know what they're doing. Nothing is a problem and they talked the whole thing through with us so that I we know how it works. I can highly recommend them.

Inverter rating: 5/5
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Really happy with installation

When I contacted Scott I already knew a bit about systems available, he was really helpful and suggested some options, including some black solar panels that looked really attractive. He showed me some pics and that sold me. I never felt like I was being sales pitched, like with other companies. The pricing was decent and they were really accommodating with my schedule, as I was waiting on my roof to get painted and there was a lot of rain delaying the job over summer.

When they installed, Travis checked out my meter box and offered to resolve some issues, which was really helpful, if they were located closer I would probably have made them my go-to electricians.

After install contact was great, very happy with their customer service. Would definitely recommend.

Panel rating: 5/5
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I couldn't be happier with my solar installation!!!

As always, I’m extremely delighted with the service provided by DK Electrical Co. From quoting, to installation and after sales service, it is always a pleasure to deal with this company. Communication from the team is exceptional, and I cannot fault the process at all, from start to finish. I didn’t have to lift a finger throughout the whole process, except unlock the gate for them to come in!
Panel rating: 5/5
Inverter rating: 5/5
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Great company, awesome install

Scott from Dk Electrical Co really knows his stuff From the initial quote it was eve sent DK Electrical Co had our best intentions in mind, and not that of just getting a quick sale. The installation went really smoothly and was all up and running by the end of the day. The app is really cool, and we also got the guys to install our EV Charger. Really happy and would recommend this company to anyone looking for great service and quality work.
Panel rating: 5/5
Inverter rating: 5/5
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Honest, reliable and good price

The process of getting solar was made so much easier by looking at Solar Quotes website, which gave us lots of good information about what to look out for when buying solar. We got three quotes and all were very helpful and sincere but we particularly liked Scott Dillan who came to the house and did a thorough inspection. He was very punctual, polite and didnt try and push us into anything we didnt want, he also came back the following day to make sure that we were happy that everything went according to what he had promised. He connected the solar app to my phone so that I can monitor how the solar is working etc. We are extremely happy with the customer service and all aspects of installation
Inverter rating: 5/5
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Great stuff

Scott, Patrick, Josh and Lachlan were great.
- Informative, punctual, super friendly, and a pleasure to deal with.
- Wonderful technology installed really well.
- They were very accomodating with funding the install with a Green Loan, which was great.
- Having the EV charger integrated with the solar system is just plain cool!
- Highly recommend this quality company.
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High quality installation

I could not the happier with DK Electrical: right from the quotation visit to completion of the install. Let me reiterate that Scott Dillon made a very thorough analysis of how our system would work, and was generally very helpful at the time of quotation - I had a lot of questions, especially concerning futureproofing our system for growth. Scott's manner was much less that of a salesman than an installer. I'm very happy with the install. The team worked well together, and were polite and helpful. Having an app to monitor the system is pretty cool!
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Fantastic experience! Highly recommend

We had our solar installed with DK Electrical Co a year or so ago. Trav and Scott were a pleasure to deal with right from the get go. The system was installed professionally, looks great and most importantly is performing at the level they told me it would. Our standard electrician even commented on what a great job they’d done. Would recommend these guys to anyone looking for a quality solar system!
Panel rating: 5/5
Inverter rating: 5/5
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Professional, knowledgeable and faultless service

Scott came out to the property to go through our requirements a couple of days after I posted on Solar Quotes. He then produced a detailed, easy to understand video that took me through all the details of his quote, with links to all the products sheets and fact sheets I needed. I found this process really helpful and because it was provided as a video with accompanying quote, I could come back to the details I wanted to re-visit.
The quote was really competitive and they offered high-quality panels and systems. I also asked Scott to quote on and deliver an EV car charger - no problems for them at all.
The installation was seamless and occurred exactly in the time frame they committed to. Scott then personally took me through how to use and understand the inverter, car charger and associated apps.
From start to finish, their service, knowledge and professionalism was outstanding. I would definitely recommend them.

Inverter rating: 5/5
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Solar solution

From Quotation to final installation, DK were professional and totally informative on selecting system, installation date and greeting the job done.
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Right in the sweet spot!

Scott from D and K Electrical was one of my three responders through SolarQuotes.com.au, and I found his conversations, thoughts and knowledge to be clear, and as simple or as detailed as I needed, when the discussions went over my site, the various options, or he was explaining his recommendations. I have some general technical understanding but I did not have a lot of time to invest in getting across all things solar. However between solarquotes articles, the other two responders and Scott's own information I felt confident about which way to go.
The contact from D & K in those early stages was prompt, and they were able to get on to our site to start roughing in, at the right times during our new-build. When it was time to put panels on the roof, or to bring in the inverter etc, again they were on time and had everything required.
Polite? Tidy? Punctual? Yes to all three.
The main thing that made me choose D & K apart from their quality and ease of communications mentioned above, is that I think they can look and listen to the customers situation, and recommend a package that hits the sweet spot. For me, that wasnt to have the ultimate, number one, top shelf product selection for every component, but the ones where the performance is right up with the best, the manufacturer might be the worlds 3rd largest instead of the number one; warranty and functionality is all there, and D&K as reseller have installed enough units from the same manufacturers to have confidence on behalf of their customer.
Thats what I reckon I got from D & K, along with a nice tidy installation, and a "happy to come back and fix any issues" attitude. And if I recall correctly, they got me the best price per kW available to me.
So all in all, in my 1st solar system, I got more performance for less dollars than at least one of the other responders was telling me I needed, a nice installation, and I feel confident that the system is going to deliver for years to come.

Panel rating: 5/5
Inverter rating: 5/5
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Absolutely seamless installation!

The whole process from quoting to installation of our solar from Dillon and Kenzie Electrical Co was exceptional. The team was extremely professional, knowledgeable and their attention to detail was impressive. They took the time to assess our new property, discuss our needs and give us expert advice on the best solar for our home. They explained the whole process simply and clearly and we couldn't be happier. I will recommend (and already have been!) Dillon and Kenzie Electrical Co to everyone I know!
Panel rating: 5/5
Inverter rating: 5/5
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Excellent company to work with.

The whole process of enquiring about the installation of solar panels on our house, to our requirements for future needs, quality products and then the quotes for prompt, precise and accurate.
Date was given for install and they were promptly on site at 6:30am.
All behind the scenes paperwork and approvals completed by DK Electrical making the process very simple.
Installation was completed in one day and everything left clean afterwards.
Trav came back next morning to work me through the Fronius app and answer any questions.
Excellent company and tradesman to work with.
Thanks!
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Fantastic Installer, Customer Service amazing ????

Amazing Company ????

Scott and the team at DK Electrical have been an absolute pleasure to have on site.
I’d been dealing with Scott on and off for over 18mths before my solar was ready for install. Scott never pushed me away even though my timeline was further away than the ones he was currently dealing with. His insights into local rules and regulations were very helpful, things I hadn’t been told before.
Once I was in my new place, Scott came out and provided two options for me. I ended up going with a 8kW system made up of 20x Hyundai Green Energy UF panels and the Fronius Primo Gen24 6.0plus inverter.
Super happy with it now. Had an issue with the inverter originally, but once I showed Scott what was happening he came out and sorted it out with the manufacturer call centre and I’ve never looked back. Since the inverter was sorted out, I haven’t had a power bill only credits increasing on my account. Super stoked.

Along with the solar installation, Scott and the team have come out to do additional electrical work at my place several times. They are now my “go to” electricians. They never disappoint

Can’t recommend these boys enough.

Panel rating: 5/5
Inverter rating: 5/5
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Very Happy Customer

I’ve recently had a 5kw system installed by the boys from Dillon and Kenzie Electrical and had a stress free experience from the beginning to completion of the project. Scott was extremely professional, arrived on time and answered all my questions in a polite manner. Love the app that they helped set up on my phone that is easy to use and understand. Can’t recommend these lads enough
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A level of service that is rare today

DK's service has been above and beyond for us!  We have dealt with Scott several times since the original installation, including when our renos impacted on the layout of our solar panels, requiring a redesign and reinstallation. Scott has not only provided a professional service, but he himself has been a real pleasure to deal with.  Nothing has been too much for him, and when he says he's here for the life of the system, he means it.

We had an ongoing issue with our inverter and, rather than leaving us to sort it out ourselves, Scott went in to bat for us. He worked tirelessly with the manufacturer over a period of 2-3 months to to get a ‘real’ solution (and not just a patch). We are delighted with the outcome, and are extremely grateful to Scott for his willingness get alongside - he truly went above and beyond and has provided a level of service that is rare today.  Thank you Scott for your brilliant service!
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Couldn’t be better

Scott and the team were awesome to deal with from our initial enquires to the installation and follow up customer service. The team are a wealth of knowledge, no nonsense sales process, and installation was first class and called in post install to check things were running as smoothly as possible. I couldn’t recommend Dillon and Kenzie enough! Thanks lads.
Panel rating: 5/5
Inverter rating: 5/5
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Great installers with superb communication before and after the installation.

The solar quoting process was swift and efficient. The qoute was explained with a video link and over the telephone to ensure all of my questions were laid to rest.
Installation was arranged promptly whilst the installation team was courteos/polite and punctual.
The grid connection was arranged was arranged by Dillon & Kenzie so the system was up and running without our involvment.

Panel rating: 5/5
Inverter rating: 5/5
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Great installation

Excellent job. Helpful and would recommend for a solar installation
Panel rating: 5/5
Inverter rating: 5/5
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Friendly great quality installer

Scott from DK was prompt, friendly and informative. The video explanation in the quote was a nice touch even after taking the time to attend our property to quote.

Everything was well explained with plenty of opportunity to ask questions and listen to suggestions.

Install time frame was reasonable and the installation was professional and very neat. Scott even took the time to make sure the inverter was up and running on wifi and through the app.

Would definitely recommend DK electrical for your solar install.
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Awesome to work with, from sales through to installation.

Installation was for a Fronius Wattpilot and smart meter within an existing 6kw PV system (which included a Fronius inverter)
Inverter rating: 5/5
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Fantastic Job, High Quality Installation

I recently had the pleasure of working with Dillon and Kenzie Electrical Co. for the installation of a 10.8kW solar system, and I must say that my experience with them was nothing short of outstanding. From their exceptional craftsmanship and attention to detail to their personable service, they surpassed my expectations in every aspect.

Dillon and Kenzie Electrical Co. demonstrated an impressive level of craftsmanship throughout the entire installation process. Their team meticulously planned and executed every step, ensuring that the solar panels were installed flawlessly and to the highest standards. The attention to detail they exhibited was truly remarkable, leaving me confident that the system was installed with precision and expertise. The wiring and connections were neatly organised, demonstrating their commitment to a clean and professional installation.

One aspect that stood out to me was the personable service provided by Dillon and Kenzie Electrical Co. From the initial consultation to the final installation; their team was friendly, approachable, and genuinely invested in ensuring my satisfaction. They patiently addressed all my queries and concerns, taking the time to explain the entire installation process and the benefits of the system. Their professionalism and willingness to go the extra mile for their customers were truly commendable. The video recordings that they give you breaking down the system are also really helpful.

Throughout the installation, Dillon and Kenzie Electrical Co. consistently communicated with me, informing me about the progress and any unexpected developments. They demonstrated excellent project management skills, ensuring the installation was completed within the agreed-upon timeline.

Panel rating: 5/5
Inverter rating: 5/5
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Great company to deal with

Scott was very impressive in his explanations of the whole process. The installing Guys were great and didn't break any tiles on our new roof. They left everything clean and tidy. There was a glitch in the final connection but was resolved the next day.
Unfortunately I have still not been able to connect to the App. Would have been good to have had help with that.
Overall very happy and addicted to keep checking on inverter how much we are producing. Just can't check on my phone yet.

Inverter rating: 5/5
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Friendly and eager to please

The team from Dillon and Kenzie were very helpful and down-to-earth.
Scott answered all my questions via email at any time. He cam back to the house when I wanted alterations to the layout and other associated works. Trent, the installer came back to finish the job properly when the supplier delayed supply of the best parts.
There were some delays, explained by unexpected staff shortages, but generally I was very happy with the service and the quality of the installation. The workmanship seems very good - unobtrusive cabling, neat and tidy.
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Great experience start to finish

We couldn’t be happier with our new solar system! We originally commissioned Scott and Trav to install our solar. The whole process was a breeze, and the guys were happy to answer any questions I had along the way. I’m more than happy to recommend DK Electrical Co to anybody looking for a high quality solar install and an awesome customer experience
Panel rating: 5/5
Inverter rating: 5/5
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Love my Solar

Fantastic service from the beginning to the end of the installation.
Panel rating: 5/5
Inverter rating: 5/5
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First class service and installation!

We couldn't be happier with the hole process from start to finish,
Both Scott and Travis are pleasure to deal with, a very professional team who take pride in their service and installation.

We can highly recommend to anyone who is looking to get a top notch solar installation

Panel rating: 5/5
Inverter rating: 5/5
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Great work. Highly recommend.

Trav and scotty are very professional and effecient. We are very happy with our new solar system and highly recommend!!
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Professional advice and installation

From the initial call, Scott and his team provided great advice and prompt responses to our queries.
Most of the the panels are installed on a Solarspan roof which required special brackets to be installed and makes the job more complicated.
The quote was fully explained to us and any concerns raised were respectfully dealt with.
When the installation team arrived on site they identified some improvements and set about getting approval and installing them.
Overall it was a very satisfying and trouble free experience dealing with Scott and his team.
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Quality Solar gear and efficient, honest and knowledgeable service

Trav and Scotty were a pleasure to deal with, they have great quality Solar options with high wattage panels to make the most of my limited roof space, their prices are great value for money, especially for the quality they offer.

Their service is exceptional, very professional and knowledgeable on the products out there. I highly recommend and will use these guys again on my next job.
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Professional service with zero drama

Easy process, friendly team, delivered the package as planned, no drama, reliable and on time.

Highly recommending the team to anyone looking for top quality service.
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Professional Reliable Transparent Approachable

D+K Electrical arranged a meeting at our residence in preparation for their quote submission. An extremely comprehensive, transparent quote was presented for our consideration. Scott promptly responded to our questions via email, videos or a phone call; depending on which ever medium best answered the question/s at hand. All queries were answered in detail during the quoting process, installation and even now with after Customer Service.
A Step by Step Guide document to the entire process was provided once Scott’s quote was accepted; which proved invaluable. Even then in areas where we required more information Scott happily filled us in.
Installation was on time, Scott and his team were courteous, efficient, and cleaned up before leaving.
Scott organised the grid connection, installed a solar tracking app ready to go on my phone and showed me how to use the app.
D+K Electrical made us feel like we were their only clients. This is genuine 5 star recommendation.
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Top quality install and after sales service

Couldn't be happier with the whole solar experience from start to finish. Scott visited out house before submitting his quote and happily answered all our questions. The installation happened on the day they promised and the quality of work was excellent. The house was left clean and tidy and all rubbish was removed.

The system worked exactly as promised. On Scott's advice we split the panels between the east and west facing sides of the roof so we have solar output from early morning to late afternoon. The impact on our power bills has been far better than I expected.

Importantly Scott has remained available way beyond the install to answer questions, and is always prompt in his responses. Recently we had a power blackout when a car took out a power pole in our area and I noticed that the system had not restarted correctly. A quick email and I had the instructions on how to effectively reboot the system later that day.

Could not be happier than with the service we received from Dillon and Kenzie Electrical.

Panel rating: 5/5
Inverter rating: 5/5
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Efficient and reliable. Turned up on time and provided friendly and efficient service.

Good service by reliable and efficient provider and installer. Followed up re satisfaction after installation.
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Great quality install & service - very happy!

I was recommended Dillon & Kenzie after my brother had a great experience with them for his system. Scott was a pleasure to deal with and was always happy to answer all of my questions. We ended up with a 8kW Fronius and are really happy with the install quality and final product. Install day went smoothly, and they explained the app functionality and system before they left. Would recommend to anyone
Panel rating: 5/5
Inverter rating: 5/5
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Satisfied

Very happy, neat, quick and great installers. Happy to recommend to anyone looking for solar
Panel rating: 5/5
Inverter rating: 5/5
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