Pacific Solar Reviews
Based on 63 ratings Aus Ranking
- 5 star 28
- 4 star 32
- 3 star 3
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.40
- System Quality 4.70
- Customer Service 4.69
- Installation 4.74
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Pacific Solar has re branded (formerly trading under the business name Solarlink held via ABN 41 104 064 235) to maximise the opportunities within the commercial solar industry & better service our larger Business clients whilst maintaining the residential & small to mid sized business customers across the South Coast NSW regional areas.
Pacific Solar specialise in commercial solar installations for larger business in the 100kW to 5MW+ system size.
For Commercial sites, Pacific Solar completes the entire design & site analysis with a goal to achieving the maximum system performance. One of the keys to designing the right system for your business is our detailed interval data analysis of the site energy consumption. This allows us to narrow the design to perfectly match the site energy consumption at the exact times your business is utilising the energy. Thru this process we may save $thousands from the initial installation costs by installing a smaller system to match your energy loads.
Contact Pacific Solar today for a free energy analysis of your business.
pacificsolar.com.au
Pacific Solar Solar Reviews
Fantastic informative information
Installation installers very professional and treated our property like their own.
Even cleaned worksite better then on their arrival Show additional information
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Thanks for your positive review Michele. We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional informationThe installer was prompt, showed us how to use the system, what to expect and happy for us to call if we required extra help. The customer service and information supplied was excellent. Thank you Pacific Solar Pty Ltd
Solar quotes was the best starting point to understand the solar systems, which products to use, pricing and get three quotes. Information to understand rebates and self checking solar company quotes. We recommend Solar quotes and thank you.
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Thanks for your positive review Jeanette.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation.
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Great System
Was in the market for a 5-6 kw PV system +/- battery to add on to/replace an existing basement bargain PV system which we expect to fail any time.Got 3 quotes, Pacific solar were the most straight forward and responsive; didn't try to up-sell when we decided to skip the battery which wasn't viable financially by a big margin for our circumstances.
Specific installation issues were comprehensively taken into account and a competitive offer for 5.3 kw premium LG panels with enphase microinverters accepted.
Installation was on time and drama free, no collateral damages and a very clean set up.
Very happy with the first few days of production, minor glitch with the monitoring software immediately rectified.
Overall feeling of dealing with a group of true professionals
Supplier Reply
Thanks for your positive review Michael.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional information
Excellent All Round
From the very first email contact through the quotation and installation process, the communication, information and customer service phases Pacific Solar were a delight to deal with. Austin was fantastic and has a great wealth of both product and system knowledge which he conveys in a very easy and straightforward to understand manner. Josh the installer for our area could not have been more helpful with his knowledge and the care taken whilst completing the job and obviously takes great pride in his workmanship. Additional support was provided after the installation to assist and ensure that we had a smooth transition with our electricity provider to have a smart meter installed to enable connection to the grid. Love having the availability of the Enphase App on the phone to track how the system is performing. We would highly recommend using Pacific Solar when considering purchasing a solar system.Supplier Reply
Thanks for your positive review Dianne.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional information
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Thanks for your positive review Tony.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional information
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Thanks for your positive review Mary.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional information
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Thanks for your positive review Tony.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional information
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Thanks for your positive review Patricia.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional information
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Thanks for your positive review Lewis.Thankyou for choosing Pacific Solar to complete your installation. Show additional information
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Thanks for your positive review Gary.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional information
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Thanks for your positive review Colin.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional information
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Thanks for your positive review Rowan.We appreciate your comments and thankyou for choosing Pacific Solar to complete your installation. Show additional information
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Thanks For your positive review Peter.So glad your happy with your investment Show additional information
The system Austin recommend works beautifully for our home and is saving us loads off our electricity bill. It's also of a high quality with useful features like safer AC current rather than DC, an information filled app that tracks our production and usage, and a peace of mind 25 year guarantee.
If you live in the Far South Coast and are thinking of going solar you should give Austin a ring today!
Supplier Reply
Thanks for the positive review Ariel.Pleased we could help with a seamless installation and continued advice regarding the monitoring portals
We really appreciate the referrals around the coast. Show additional information
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Thanks for the positive review Malcolm.Pleased we could help with a seamless installation.
We really appreciate the work. Show additional information
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Thanks for the positive review Niall.Pleased we could help with a seamless installation and got it going prior to Xmas.
The system designs are always client specific as every house has a different set of requirements.
We really appreciate the work. Show additional information
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Thanks for the positive review Cris.Pleased we could help with a seamless installation.
We really appreciate the work. Show additional information
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Thanks for the positive review Greg.Pleased we could help with a your Fronius installation. I will pass on your feedback to Josh
We really appreciate the work. Show additional information
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Thanks for the positive review Kevin.Pleased we could help with a seamless installation. Josh is great at his installation work & customer communications, he's a big part of why we continue to maintain our good reviews.
We really appreciate the work. Show additional information
I am sorry that I have not replied to your previous emails. Things have been rather hectic for Dea and I over the last few weeks. We might be retired but there seems to be a never ending list of things to do.
However that does not answer your question entirely. We elected to go with Austin Vaughan at Solarlink. Green Solar were very nice people and cheaper but once I appreciated the reason (LG panels vs Jinko) I went with Austin.
Installation was promised before Christmas and Josh Stanton (Austin's installer on the south coast) completed the installation very professionally the week before Christmas.
I still have to download the app to give me access to the performance of the system but this will happen quite soon.
Once again I apologise for my tardiness but reiterate that we are both very happy your recommendation up to now.
Regards
John Quirk.
Supplier Reply
Thanks for your positive review John.I've been watching your system on the portal and it's been performing really well. Hopefully you are seeing real impacts into your powerbills. Show additional information
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Thanks for the positive review Rob.They all help to promote our business across the South Coast NSW region.
We really appreciate the work. Show additional information
I definitely highly recommend Pacific Solar.
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Thanks For your positive review Sarah. Show additional informationSupplier Reply
Thanks For your positive review Neil.So glad the NET meter issue was finally sorted out and your bills are reduced so much.
Good news! Show additional information
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Thanks For your positive review Matt.It was great to have the opportunity to complete this complex commercial installation on the Pub. Show additional information
NB they are changing their business name shortly to Pacific Solar, largely to avoid confusion with a more recent entrant "Solarlink Australia". Its very easy to confuse these two companies but be diligent as Solarlink, soon to be Pacific Solar has much better reviews.
Highly recommended based on my experience with their problem solving our installation challenges, my questions and not trying to up sell extra panels that would be shade affected.
Supplier Reply
Thanks for the great review Alistair.Really pleased with your system performance. The system is exporting a fair bit, so you could try to look into ways to utilise more of the solar energy to reduce your bills.
Thanks again.
The transition to Pacific Solar is completed now, so thanks for including that in your review. Show additional information
I purchased a 10.2 kW system from Austin and have been extremely happy with all phases of the process from early discussions right up to installation and subsequent post installation advice and guidance. Thanks again Austin.
Supplier Reply
Thanks for the great review Geoff,Your system performance has been really solid even into these leaner winter months. Your energy consumption has been up there matching the system performance which confirms that the correct system was designed for your house/business.
Also, thanks for the referrals to restaurant in Eden NSW. They're going for a really big system.
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Supplier Reply
Thanks for the positive review Barrie.Unfortunately we can no longer service the NET meter installations, your energy retailer completes these works for now. We do however try to assist with any & all communications and lodge all the applications on your behalf. It is equally as frustrating for us as we can no longer complete all aspects of the installation process. Maybe this is just another hurdle thrown up to the solar industry from the big retailers??
I understand your meter is fully installed now and you are getting the Feed in Tariff credits.
Thanks again for the work.
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Supplier Reply
Thanks for the positive review Geoff.All these positive reviews go a long away with our business cross the south Coast NSW region. Show additional information
Josh from Stanton Electrical was very professional and knowledgeable with our solar installation and explaining the solar array. He provided us with all the necessary and relevant information we required throughout the installation process.
I highly recommend Solarlink for solar and Stanton Electrical for the installation.
Supplier Reply
Thanks for the positive review Rob,I've been watching your system via the enphase portal & it's performing really well. You could try to load shift some things into daytime hours in an attempt to utilise more of the solar energy produced. But either way you are getting good feed in tariff credits onto your bills.
Thanks again for the work. Show additional information
Supplier Reply
Thanks for the positive review Phil.Glad to hear that you've had such a massive impact into your powerbills. getting to Zero is amazing.
Also, thanks again for referring us around across the South Coast NSW region + one in Melbourne too!
We really appreciate the work. Show additional information
Supplier Reply
Thanks for the positive review Mr Geoff (I didn't know your name was Ronald).They all help to promote our business across the South Coast NSW region.
We really appreciate the work. Show additional information
No hard sell. Full and accurate information/options were provided upfront, and where necessary fully explained in readily understandable language.
From date of deposit to an up and running system with immediate full WiFi monitoring to iPad/PC was just 2&1/2 wks. Beat that in a regional area !
Supplier Reply
Thanks for the great review John.We do try to service all our customers as quickly as possible. Also thanks again for referring us around town. it really helps promote the business across the South Coast NSW region. Just so you know, we have recently re-branded to Pacific Solar
We really appreciate the work. Show additional information
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Thanks for the positive review Wim.Pleased we could help with a seamless installation
We really appreciate the work. Show additional information
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Thanks for the positive review Poppy.They all help to promote our business across the South Coast NSW region.
Just so you know, we have re-branded to Pacific Solar Pty Ltd
We really appreciate the work. Show additional information
Supplier Reply
Thanks for the review Dave,We've been keeping an eye on your portal and the system is working really well. You could try to utilise more of the solar energy during the day, but you are also getting the feed in credits. So a good result either way.
Thanks again for referring us across the South Coast NSW region. Show additional information
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Thanks for the positive review Alek,We really appreciate this referral. Show additional information
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Thanks for the positive review Max,We really appreciate this referral.
Just so you know, we have re-branded the business to Pacific Solar Pty Ltd Show additional information
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Thanks for the positive review Guilio,We really appreciate this referral.
Your commercial system has been performing so well. Hopefully the results are evident on your powerbills.
Just so you know, we have re-branded the business to Pacific Solar Pty Ltd Show additional information
Would do business with SolarLink again in a heartbeat.
Cant really explain how this type of business makes going solar painless and delivering certain results.
Don't go elsewhere.
Supplier Reply
Thanks for the positive review Bruce,We really appreciate this referral. They really help promote our business across the South Coast NSW region.
Just so you know, we have re-branded the business to Pacific Solar Pty Ltd Show additional information
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Thanks for your review Corinne.We really appreciate it.
Just so you know, we have re-branded to Pacific Solar Show additional information
Austin Vaughan from SolarLink South Coast was extremely patient and really knows his product. No question (and there were quite a few) was too insignificant and he answered everything straight away, in detail but in a manner that we could understand. The team supporting SolarLink are fantastic.
Stanton Electrical (Josh and Ron) did an awesome job installing our 5.4Kw LG Solar Panels with Enphase micro inverter System. Nothing was too much trouble (incl. the 2 hour drive each way). They are extremely knowledgeable and happy to explain everything. The work is done to the highest possible standard and there attention to detail can't be faulted. The same also applies to Rob who arrived the next day to change over our meter. He too really knows his stuff and was happy to explain everything he was doing and answer any questions.
We're happy to recommend SolarLink South Coast and his installers to anyone looking for professional service done the right way the 1st time. Great job!
Supplier Reply
Thanks for your positive review Merrilyn.Just so you know, we have re-branded to Pacific Solar for any future correspondence. Show additional information
Supplier Reply
Thanks for your positive review John.Your LG battery system is operating great. Last time we spoke you indicated your bills was down to $30/qtr. Fantastic result!
Just so you know, we have re-branded to Pacific Solar for any future correspondence. Show additional information
Supplier Reply
Thanks for your positive review Peter.Just so you know, we have re-branded to Pacific Solar for any future correspondence. Show additional information