Planet Power Reviews
Based on 43 reviews
- 5 star 5
- 4 star 31
- 3 star 5
- 2 star 1
- 1 star 1
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6 Lockyer Street, Wagga Wagga NSW 2650
Planet Power specialises in reducing house hold and business power costs through offering a diverse range of products suited to reducing energy consumption in the home and business. We have helped thousands of people lower their energy bills and understand how to reduce their carbon footprint.
Planet Power Solar Reviews
Firstly thanks for going to the effort to make this website!
We got one proper quote from planet power, one call that was from sorry I can't remember what company but they were basically not interested and trying to turn us off going ahead and another call that my husband did not return.
We are going ahead with planet power as he clearly cares about us our situation and providing us with the right system. Show additional information
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State | NSW |
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Best Salesperson Best Service |
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Cost | $10,000 to $15,000 |
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State | NSW |
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Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase | Best Price |
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Cost | $6000 to $10000 |
Great people to deal with.We hope the installation goes as well. Show additional information
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State | NSW |
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Reason for purchase |
Best Quality System Best Salesperson Best Service |
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Cost | $6000 to $10000 |
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State | NSW |
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Cost | $10,000 to $15,000 |
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State | NSW |
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Reason for purchase | Best Quality System |
Solar System size | |
Cost | $6000 to $10000 |
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State | NSW |
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Cost | $6000 to $10000 |
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State | NSW |
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Cost | $6000 to $10000 |
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State | NSW |
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Reason for purchase | Best Service |
Solar System size | |
Cost | $3000 to $6000 |
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State | VIC |
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Reason for purchase | |
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Cost | $3000 to $6000 |
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State | NSW |
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Reason for purchase |
Best Price Best Service |
Solar System size | |
Cost | $15,000 to $20,000 |
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State | NSW |
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Reason for purchase | |
Solar System size | |
Cost | $3000 to $6000 |
Panel Brand | Jinko Solar |
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Inverter Brand | ABB |
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One Year Follow Up Review
Yes
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State | NSW |
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Reason for purchase | Best Service |
Solar System size | |
Cost | $3000 to $6000 |
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State | NSW |
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Reason for purchase | Best Quality System |
Solar System size | |
Cost | $3000 to $6000 |
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State | NSW |
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Reason for purchase |
Best Quality System Best Salesperson Best Service |
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Cost | $6000 to $10000 |
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State | NSW |
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Reason for purchase | Best Quality System |
Solar System size | |
Cost | $6000 to $10000 |
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State | NSW |
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Reason for purchase | Best Quality System |
Solar System size | |
Cost | Under $3000 |
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State | NSW |
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Reason for purchase | Best Quality System |
Solar System size | |
Cost | $6000 to $10000 |
Panel Brand | Jinko Solar |
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Inverter Brand | Enphase |
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One Year Follow Up Review
Yes, all good. The question on “value for money” is difficult to answer. I gave it an Average because the individual micro inverters are more expensive than a single inverter, but we are very happy with the whole system and believe our choice of micro inverters as opposed to a single inverter will be vindicated in the future.
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State | NSW |
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Reason for purchase | Best Quality System |
Solar System size | |
Cost | $6000 to $10000 |
Panel Brand | Jinko Solar |
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Inverter Brand | Enphase |
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One Year Follow Up Review
Reduced my electricity charges to availability costs Delighted with system
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Also they made the effort to travel the hour and forty minutes to do a site inspection for a detailed quote. Show additional information
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State | NSW |
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Reason for purchase |
Best Quality System Best Service |
Solar System size | |
Cost | $6000 to $10000 |
The site is very well set out in a logical, easy to follow way. There are lots of links to further research.
The review section is of particular importance.
I relied heavily on this section to help make my decisions regarding panel and micro-inverter selection.
I have had no hesitation in recommending Solar Quotes to family and friends and I will continue to recommend Solar Quotes
Keep up the good work ! Show additional information
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State | NSW |
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Reason for purchase |
Best Quality System Best Service |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase |
Best Quality System Best Service |
Solar System size | |
Cost | $6000 to $10000 |
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State | NSW |
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Reason for purchase |
Best Quality System Best Salesperson |
Solar System size | |
Cost | $6000 to $10000 |
Panel Brand | Jinko Solar |
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Inverter Brand | Enphase |
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One Year Follow Up Review
Yes, already saving significant money.
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State | NSW |
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Solar System size | |
Cost | $3000 to $6000 |
Panel Brand | Solarland Australia |
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Inverter Brand | Growatt |
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One Year Follow Up Review
It certainly has. The installation was quick, the explanations as to how it all works were good, as was the paperwork accompanying it. We have been using a reverse cycle air-con for heating during this winter, with only occasional evening use of the wood fire, and our bill for wood has halved, and the electricity use is down 10% on last year. We have achieved excellent feed-in figures. On a sunny day with the aircon going we are still feeding back in.
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State | NSW |
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Reason for purchase | Best Service |
Solar System size | |
Cost | $3000 to $6000 |
Panel Brand | Solarland |
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Inverter Brand | SolaX Power |
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One Year Follow Up Review
Yes, will get a better idea after 12 full months
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State | NSW |
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Reason for purchase | Best Service |
Solar System size | |
Cost | $3000 to $6000 |
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State | NSW |
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Solar System size | |
Cost | $10,000 to $15,000 |
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State | NSW |
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Reason for purchase |
Best Salesperson Best Service |
Solar System size | |
Cost | More than $20,000 |
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State | VIC |
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Reason for purchase | Best Price |
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Cost | $3000 to $6000 |
I even recorded a very negative comment about the service I "did not receive from them" despite many unanswered emails. I could not believe that I was offering to spend $15,000 in cash with this company but they could not be bothered returning my emails, which to this day, have still not been answered.
So my advice to consumers is to shop around, ask the hard questions and then assess the quality of service that you receive because I would never recommend Renewable Logic to anyone despite their slick PR machine which I feel is rhetoric rather than fact.
On the other hand I found Planet Power very professional and the high quality installed system (Sunpower E19's and two Fronius Inverters) is working fabulously well and often produces 32kWh per day which is a fabulous result. Show additional information
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State | WA |
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Reason for purchase |
Best Quality System Best Salesperson Best Service |
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Cost | $10,000 to $15,000 |
Panel Brand | Sunpower |
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Inverter Brand | Fronius |
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One Year Follow Up Review
Yes, I'm absolutely fantastic and well worth the extra money I paid for a quality system.
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We got a quote from Jims Solar and a phone call saying that someone would come on a Friday WHAT year don't know still waiting. Most of the companies had Mono panels Planet Power had POLY which are blue, these panels are better for rural areas. Thanks for all your help. Show additional information
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State | NSW |
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Reason for purchase |
Best Price Best Quality System Best Salesperson |
Solar System size | |
Cost | $6000 to $10000 |
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State | NSW |
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Reason for purchase |
Best Price Best Quality System Best Salesperson |
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Cost | $6000 to $10000 |
We are now waiting on Energex to install our meter which there is a delay on due to the high demand from solar installations. Show additional information
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State | QLD |
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Reason for purchase | Best Quality System |
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Cost | $10,000 to $15,000 |
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State | QLD |
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Reason for purchase | Best Quality System |
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Cost | $10,000 to $15,000 |
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State | VIC |
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Reason for purchase | Best Service |
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Cost | $3000 to $6000 |
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State | ACT |
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Other: Even though the best quote was from Powersmart Solar I was not inclined to go ahead as the call made was redirected to N.Z.. From previous experience I have found getting someone local and for after-sales service this is the best way to go. Also there is so much fraud thru intenet sites it's very hard to trust even well known brands as some sites present such a good illusion that in the end take your money and you end up with nothing in no time! |
Solar System size | |
Cost | $10,000 to $15,000 |
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State | VIC |
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Reason for purchase | Best Quality System |
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Cost | $6000 to $10000 |
Panel Brand | pa_panels 318 (Other) |
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Inverter Brand | SMA |
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One Year Follow Up Review
yes
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State | QLD |
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Reason for purchase | |
Solar System size | |
Cost | $10,000 to $15,000 |
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State | QLD |
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Reason for purchase |
Best Price Best Quality System |
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Cost | $6000 to $10000 |
They have a real physical shop that I can walk into on any week day and I can speak face to face to one of their representatives. I am more suspicious of a travelling promotion moving from town to town like a circus leaving only email addresses or answering machines to deal with.
Planet power terms and conditions seem reasonable and not a scam.
Origin Energy was not able to surply an inverter greater than 3kw. Show additional information
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State | VIC |
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Cost | $15,000 to $20,000 |
Panel Brand | Solarland Australia |
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Inverter Brand | Growatt |
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One Year Follow Up Review
Overall the system has performed better than I expected inspite of how strongly clouds can block generation. With the generous feed in tarrif the system will pay for itself between 4 and 5 years which makes me overjoyed as I anticipated it would take about 7 years. I have by chance an almost perfect roof pitch and orientation for fitting solar panels so one would have to be a fool no to install a solar voltaic system. I feel that if I had a more less than ideal roof configuration I would not be so happy.
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Of course this is dependent on my assumptions of the amount of Solar energy I can produce, but over the last few days (the system started producing only last Saturday) the amounts recorded suggest that those conservative assumptions might well be reasonable.
At present, the excess power exported returns a benefit only in that it 'turns' the existing meter backwards. I have to wait until Energex replaces that existing meter and, most importantly, until my retailer - AGL - agrees and implements the charges accordingly.
Regarding the supply and installation by Planet, their sales manager was fairly aggressive, but did give the impression that he understood the product well. Their promise of about 3 weeks delivery fell down by about a month. During negotiations he answered your suggested questions (and others) readily and mostly satisfactorily. However I was lead to believe that the installers were directly employed by Planet. In the event, it was their sub-contracted electrician and his apprentice who arrived bringing the panels etc, discussed arrangements with me, and carried out the whole of the work on site. Apart from their not having been provided with any spare fixing rails (thus limiting flexibility of layout), they carried out the work well and expeditiously, obviously knowing what they were doing. The electrician returned the following day Saturday) to complete additional work of changes to wiring to run the pool pump and water heating on the cheaper Tariff 33.
I am reasonably well satisfied with the job - subject to the work still to be done by Energex and arrangements with AGL completed. I have some feeling that maybe, with the ability to make better comparisons, I could have saved some money overall. But, for something expected to have such a long operating life, this is relatively insignificant compared with future inflation.
Planet's guarantees on panels (up to 30 years on performance and installation) are substantially longer than those offered by others. Maybe this is a reflection of the quality of the products, although I won't be around to check it. And I doubt that the firm, or most of its current competitors will not be able to be called upon to honour them either. Show additional information
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State | QLD |
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Other: Thank you for your efforts on my behalf. Possibly due to my ignorance on the technicalities of Solar Electricity, things have not worked out quite as I expected. The first of the quotes which you organised - Nicholls Solar - never did contact me. The second - Halcol Energy - did telephone reasonably promptly, but could not arrange a site visit until a week later. Before that time elapsed, I asked for an indicative price for a 3kW system without bothering with a site visit. The third one - Planet Power - was the first to ring and arranged to visit me the following day, and again subsequently. When buying say a motor vehicle, I list out the elements and specifications of various makes and models - price, engine capacity, engine efficiency, gearbox type and number of gears, drive train, type of 4WD arrangement, dimensions, clearance, suspension, wheel travel, turning circle, seating, etc, etc. - on a spreadsheet and allocate points against each thus shortening the list considerably. But I know so little about types and brands of solar cells and inverters and the system in general that I cannot apply a similar method. So I resorted to the internet to learn a little about the subject, finding your web site the most helpful. I did look at several supplier's web sites and found a very wide range of pricing including one supplier with four prices (ranging as much a 40% from low to high) for each size of system. And the range between firms was even greater, so that I realized that without a lot of technical knowledge I was not going to find a best solution. Then I asked you to supply three quotes assuming that the firms you suggest would be reputable, competent, generally complying satisfactorily with the criteria in your suggested list of questions, and using materials of reasonably good quality. Based in information on your web site I made conservative calculation of possible financial returns from a 1.5kW system. Since we have a pool pump operating 5 or 6 hours a day during the peak solar period (plus refrigerator on and off all the time), most of the solar power would be used by these resulting in a saving in power bought and showing maybe 5% pa tax free return on initial cost. Next, I did the same with a 3kW system with something like half solar power going as saving and half sold to the grid getting a figure closer to 10% pa tax free return. For what it was worth Planet agreed with my reasoning and gave me a firm price quote for a 3kW system, answered most of my questions satisfactorily and altered their payment terms by halving the amount wanted up-front with the main payment upon delivery and accepting my retention of a final amount until after the system is operational including changing meters, etc by Energex. And their warrantees seem to be as good as can be expected. I have accepted for installation around the end of the month. Halcol's quote was lower than Planet's being a copy of their standard web prices (based on a min $37 for Renewable Energy Certs). and I note that these have dropped in the last few days, presumably pushing that price up over $1000. At present, we have two (old) electricity meters one serving the hot water and the other the rest of the house, but both charged under Tariff 11. When we bought the house several years ago, I enquired about changing the hot water plus pool pump to Tariff 33, but was talked out of it at that time. Since then we have had a new switchboard installed and now, the electrician installing the solar system has quoted me a separate price to change the wiring to make hot water and pool pump "off Peak" (Tariff 33). This is attractive to me if it would work but it means that, theoretically, mains power would come in through one meter to feed the pump at the same time as solar power fed out to the grid through another meter. Is this possible? Our present Retailer is AGL. By the way, I enjoyed reading your series on Energy Efficiency. Subsequently - possible at your instigation - I did receive an emailed quote from Nicholls Solar. It was cheaper but possibly with inferior panels and certainly with shorter warranty periods. But I had accepted Planet's by then. |
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Cost | $10,000 to $15,000 |
Panel Brand | ERA Solar |
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Inverter Brand | Oelmaier Industrieelektronik GmbH |
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One Year Follow Up Review
Yes, since fully connected to the power system, the power bills have resulted in a credit, with the credit plus savings being slightly higher than my conservative anticipation. Financially, I probably bought the system too soon as prices generally have reduced considerably in the intervening time. Also, the present much lower "feed in" price being paid to new installations would give a somewhat different result. I do not know whether my supplier is still operating as I do not see the firm advertising and I never received formal guarantee documents as promised
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State | NSW |
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Reason for purchase | Best Service |
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Cost | $6000 to $10000 |
- It took some time to get small electricity provider approval from Country Energy. Not sure whether it was an application problem from Planet Power or paper back log at Country Energy.
- Planet power tried to change the installation date at short notice. I had swapped work shifts a few weeks in advance to be at home during the installation, another person at work who had panels installed had the same problem.
Reasonably happy with the whole experience and would recommend them as suppliers Show additional information
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State | NSW |
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Reason for purchase | |
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Cost | $6000 to $10000 |