Quest Energy

Quest Energy Reviews

About

Like all great businesses, Quest Energy is a story of humble beginnings fuelled by hard work and passion. Quest Energy has grown to be a leader and shaper of the Western Australian Solar and electrical industry, being involved in many iconic installations, including heritage-listed buildings, schools and government buildings, along with countless commercial and residential sites to date. The key to our success lies in our constant push for innovation and quality, driven by our passion for creating a sustainable environment and keeping the client experience at the centre of everything we do. Although switching to Solar is usually a no brainer, navigating your way through this process can be very overwhelming. At Quest Energy we are renowned for our consultative and helpful approach, instead choosing to educate our clients and guide them in the right direction in their energy efficient journey. Experienced and energetic, we’re passionate about all thing’s energy, and are relentless in our pursuit of the latest trends and technology.

 

This means that you receive cutting-edge products and service in the rapidly evolving and dynamic renewable energy space. At Quest HQ, located in Canning Vale we have a fully operational, interactive showroom where you can see our favourite products before you go ahead and make any decisions. With a highly trained team of motivated individuals, our ability to meet your electrical and solar needs effectively and efficiently is without question. But we’re always looking for ways to take our service to the next level. That’s why we spend hours vigorously trailing and testing products to make sure the products we install get the Quest Quality tick of approval. For extra peace of mind, we also provide full system monitoring online allowing us to keep track of your asset and our fleet of systems ensuring we offer the best aftersales possible. With email alerts to our service department, we often know of a fault before our clients and can use our job management software to locate the nearest service technician, send them to investigate the issue and have you back up and running with minimal hassle.

Reviewers report paying: $3,300 - $9,490 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Quest Energy Reviews (10)

Show Most Recent reviews from All time

Average Scores

4.6/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

4.9/5

Customer Service

  • 5 star 6
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Great service and friendly

I’m happy i’ve got the quotes and to know which company to pick from . And very happy i made the right choice Thank you
Inverter rating: 4/5
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Good customer service

We had the completion of our install delayed due to rain but they kept me informed all the way. The installers were good and kept me advised every step of the way and consulted me for any options on location of equipment etc.
Happy with the system and company but not to impressed with the Fronius app and access to data older than 3 days. They want you to pay for it when other inverter companies offer it for free.
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Great service quality products

Excellent. Came out discussed all the inns and outs. Quality and follow up
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High quality company, people and installation

(a) Sales/quoting process was pleasant, thorough and well explained; devoid of push or pressure, strong emphasis on 'customer first' approach.
(b) All of the above; polite, tidy and punctual. Advance notifications about appointments and arrival time was excellent.
(c) Did more than help with grid connection, they connected and set us up - we just needed to load the app onto our mobiles.
Could not be more pleased with this company

Panel rating: 5/5
Inverter rating: 5/5
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Excellent customer service. Great Price

Quest Energy have provided us with excellent customer service from start to finish. The price they gave us was also cheaper then the other quotes that we got. Moe Chami is very knowledgeable and was always available to answer any questions.The Installation process was a breeze, everything went to plan. We would definitely recommend Quest Energy.
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Quality System with good warranty period

The team from Quest Energy was very professional and accommodating. We went with Quest as we had roof spacing and shading issues that necessitated proper planning. They spent the time upfront to get the optimal location of the solar panels.

The install on the day went smoothly.

Panel rating: 5/5
Inverter rating: 5/5
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Excellent Solar Installation!

Went with getting three quotes through Solarquotes. Went through the quotation phase and settled on Quest Energy on the basis of getting exactly what we wanted, price and the requisite quality of product. The final arrangement was a 6.6 kW panels (LG Mono X)/ 5 kW SolarEdge inverter and installed mid December.
We experienced a very professional and efficient exercise from the quotation phase through to installation and after installation follow-up. Mo (engineer/quoter) was very knowledgeable, personable and helpful during the quotation phase and very prompt in providing the quote and other information and made some great suggestions in during the quotation meeting (especially given our shading issue).
Once we got to installation, the installation team led by Michael was very slick and thorough and went through their planning and deployment very methodically and with great focus on safety (awesome to see) and with great teamwork (I was around all day to observe). The guys were very friendly and Michael worked out a way to tweak the installation to improve the panel arrangement in respect of the shading challenge. Would definitely use them again!
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Excellent installation

From start to finish, the team at Quest has been super helpful and knowledgeable.
They were not pushy at all which is why they stood out from the rest.
Best products in the market, we went with LG panels and Fronius inverter and Michael showed us the benefits of having a smart meter which has helped us in reducing our electrical bills.

I will definitely be recommending Quest Electrical and Solar to family and friends

Panel rating: 5/5
Inverter rating: 5/5
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Great Experience

Painless process, came to the property quoted on the install, gave helpful information.
High quality installation happy with the result

Panel rating: 5/5
Inverter rating: 5/5
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Quest Solar was extremely helpful and performed a timely and well setup installation.
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