Solahart Hervey Bay

Solahart Hervey Bay Reviews

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4.7

Based on 4 ratings

About

Solahart Hervey Bay has been serving the Hervey Bay & Fraser Coast Region community for more than 10 years now and are proud to be your local Solar experts.

Our experienced team is second to none and we, as a company, have installed thousands of solar hot water systems and solar power systems; ranging from residential housing and Council retirement villages to commercial resorts.

We are based locally and proudly employ locals. Our staff consist largely of electrical and plumbing experts with most having 20 plus years of experience.

We offer personal service and free in-home appointments to all local areas.

Panels, inverter and battery brands

Panel brands currently installed

Inverter brands currently installed

Battery brands currently installed

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Solahart Hervey Bay Reviews (4)

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Average Scores

4.5/5

Value for money

4.8/5

Quality of System

4.8/5

Installation

4.8/5

Customer Service

  • 5 star 2
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Clear explanations, on-site pre-inspection, tailored quote, quality equipment, excellent follow-up

The quotation was impressive - detailed explanation of the system which was recommended and other options.

The salesman came to our house for a personal check, discussion of our requirements and a face-to-face consultation.

The quote was tailored to our needs and covered all the things we were looking for.

After the quote was received, I was able to make a few phone calls or emails to the salesman and the office to clarify some points and to answer some questions I had.

The installation was done on time as planned. The installers were efficient, capable and showed good workmanship. They were willing to discuss any questions I had and they completed their work so tidily I could barely see that they had been.

After the installation, they have organised for the grid connection to be made. They have followed up with an email to explain "What happens next".
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Original Review on 17-12-2022:

16 panels solarhart

Right from the start we were very happy with Solarheart. Staff knows their products, answered our many questions and installed before Christmas. Very happy client. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Sharon: "Are you happy with the performance of your system so far?"

Yes great performance by this system. Almost 12 months along and we haven't paid an electricity bill.
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Good installation

Sales quoting was very good
Instillation was punctual and professional standard
The inverter came with a 5yr warranty unless you had wifi at the house so the company can monitor operation in which case the warranty increased to 10yrs.
What wasn't explained at the time was your wifi had to be associated with a land line service. Solarheart have come up with a solution for this as my wifi is wireless, so I will still get the 10yr warranty.
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Excellent

Quick and professional. Friendly and informative about products. Happy with price.
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