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Solar Naturally Reviews

Based on 138 reviews

  • 5 star 45
  • 4 star 76
  • 3 star 10
  • 2 star 3
  • 1 star 4

Average Customer Review

  • Value
    4.22
  • System Quality
    4.42
  • Customer Service
    4.51
  • Installation
    4.56

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About Solar Naturally, Solar Installers

Solar Naturally is a Solar Power Installation company based in Canning Vale and serves WA. Here are their reviews as submitted by visitors to SolarQuotes

Solar Naturally Solar Reviews

Service and installation was great. Bit early to tell in regards to value for money, but am looking forward to future savings. Have and would continue to recommend. Show additional information
Fast efficient and friendly service and experience Show additional information
I am very happy with the installation, looking forward to the savings on the electrical bill Show additional information
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Workmen very friendly cleaned up all the mess made to me thats a sign that they take pride in what they do???????????????? Show additional information
Poor excuse of a company. Installation caused damage to roof. Refused to pay for damages. 1 1/2 years later and after court and they lost but have cancelled all our warranty and guarantees. Poor excuse of a company. Nil Customer service after installation complete. Show additional information
All I can say is WOW!
Solar Naturally have been a great company to deal with.
From the first door knock through to installation and last call from Jessica Client Liaison I can say my partner and myself are very impressed. The installers were efficient, very kind and had great work ethic.
We are over the moon about our new system, very excited to see our new savings and more money in our back pocket!
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I made a point to call "Solar Naturally" personally to pass on my thanks and praise of the two tradesman that installed our system. They were on time, polite, clean, organized and overall very professional. Show additional information
Everyone has been totally professional.
Great knowledge of product.
Customer service has been impeccable and the installation guys were friendly, well spoken quick and courteous.
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Good quick and very neat job Show additional information
Very professional from start to finish. Installation was done timely, I was kept informed throughput the process. Show additional information
Dealing with Solar Naturally was fantastic. From their first interaction to installation and post install, they have been amazing. They really listened to my requests and provided a system that catered to my families needs.

I had a smaller 1kw system installed at the property some 7 years prior. I chose not to go with the previous company as the system the provided was not suitable to my needs and they didn't listen to my install requests; they located the inverter in a position that meant the power cables would by hit by a gate when fully opened.

Solar Naturally presented a 4.8kw to cater for my current requirements and for my future needs. By installing their system they also had to remove my existing 1kw system and relocate the inverter. This was done with no fuss and the property was left in a great condition after they finished.

Some of the biggest selling points for me included that the installers were not random contractors, they worked for Solar Naturally; they respected my installation location requests for power switches and inverter locations and the "after pay" service they offered made the entire project financially viable.

I cannot speak highly enough of Solar Naturally and their professionalism and integrity.
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I would like to give a huge bouquet to Jessica for her attention in sorting out a complicated problem for me ...she was helpful and polite and an asset to Solar Natural
Also a big thankyou to Daniel who installed our inverter this morning ...he was pleasant ..helpful and extremely knowledgeable ..and also an asset to the company
Regards SWJ
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The people just don't want to sell batteries! I give up! Communication! ?? - they don't know the meaning of the word! Show additional information
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Highly professional organisation in every sense, could not fault. Great to experience a team that believes in their product and delivers on customer satisfaction in a big way. Thanks to everyone concerned Show additional information
Great experience from start to finish. Sales team easy to deal with.
Installers on time, left no mess, and were polite and efficient.
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The guys that installed the unit were great. They had to install over two seperate dates due to weather conditions, but kept us informed on when they would return. Most recently I called for customer service, which was prompt and had a serviceman within 24 hours to check out the unit. Show additional information
From the start, Solar Naturally were amazing. Liam our salesman explained everything in such great detail and answered all our questions. The service from the office staff was amazing and they were quick to sort out an installation date which suited us. The installation was quicker than we thought and there were no issues, aside from the weather, but the guys did an amazing job getting everything up and running quickly and efficiently. So pleased with our system and would 100% recommend Solar Naturally to anyone. Show additional information
Our sales person, Danny, was very friendly, upfront and patient with us.
The installer, Mitch, was also very friendly and his team were prompt and 100% professional throughout the install. The whole process has been very pleasing. Our system was installed nearly 2 weeks ago and we're looking forward to seeing the changes in our next power bill.
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From the initial knock on the door to the installation of our system, the whole experience was excellent, very professional and friendly, and such a great plan with no out of pocket expenses up front. Show additional information
The service we received was very professional. From sales to installation. Very happy with the the services Show additional information
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It is early days as the system was just installed a week or so ago but happy with everything so far. Show additional information
The installer was particularly helpful and took time to discuss options for the location of the inverter and panels. On completion they went through paperwork and solar tracking app. Show additional information
The boys who installed the system were very nice and efficient. They even installed it on a very rainy day! The lady who sold us the system was also very friendly and knowledgeable Show additional information
I got a 5kw 3 phase Goodwee inverter and 3.75kw panels . I think I paid too much. Show additional information
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Chose this supplier because they pay for the system over time with the savings from our power consumption. No admin fees or interest. Show additional information
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Pleasure to deal with this company. From start to finish they were supportive, helpful and friendly. Highly recommend. Show additional information
Great experience. Very good communication. On time and friendly tradesmen. Show additional information
It was a breeze from sign up to installation.
Installers where very respectful and informative.
Can't wait to see the benefits of having our solar panels installed!
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Great customer experience from sales to installation. Smooth and effienct from start to finish and would recommend the team at Solar Naturally. Show additional information
All my dealings with Solar Naturally were fine up until the time of installation. When the crew arrived to install they informed me that the panels couldn't be installed in the optimum position on my roof due to the structure / existing chimney. As it was I could only just justify installing any solar system as my current bills were only very small and manageable.
Not once did any representative from Solar Naturally contact me and offer any apologies or compensation to me about where my panels would be installed.
It's very clear to me that once they take your money their job is done.
I could not recommend this company to anybody.
My system was installed 3 months ago.
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Great service very professional on time and quick quality workmanship Show additional information
Great experience and so easy.cheers Show additional information
The guys that came to the house to do the install gave me all the information I needed and helped me understand the process. I wasnt home for the install and they left the premises in a tidy manner, Left paperwork where they told me they would and let me know the amount of broken tiles and where they placed them. Thanks guys. Already passed on the vouchers to neighbors after they saw we had the installation done ;-) Show additional information
From start to finish the staff were professional and answered any questions I may of had. They didn't pressure me into a decision but simply explain all I needed to know for me to make my own mind up if this suited my needs. The installation were friendly and knowledgable. The transition were so smoothly with no interruptions which was important for me as I run a business from home and have a new born. Show additional information
Our installer went out of his way to replace tiles that were broken on our roof before installing the panels. I was impressed that he warned me every time the power was to go off. Show additional information
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value for money! we have had the system 4 days so hard to tell at this stage
quality as above!

The installation team were very polite,prompt and provided all the system information.
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