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Solar Naturally Reviews

Based on 65 reviews

  • 5 star 20
  • 4 star 36
  • 3 star 4
  • 2 star 3
  • 1 star 2

Average Customer Review

  • Value
    4.25
  • System Quality
    4.39
  • Customer Service
    4.45
  • Installation
    4.55

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About Solar Naturally, Solar Installers

Solar Naturally is a Solar Power Installation company based in Canning Vale and serves WA. Here are their reviews as submitted by visitors to SolarQuotes

Solar Naturally Solar Reviews

The installation guys were amazing and even fixed a cracked tile on my roof (which they didn't crack!) For me.
Sales guy did tell us a few things which were incorrect but installation guys sorted that out for me. Oh and they arrived early which was great.
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After sitting through MANY spiels from various solar companies, Emma from Solar Naturally was the first consultant who could actually answer all of our questions & made us feel confident to finally sign on the dotted line. Emma could also offer us a system that not only is guaranteed to cost less than our current power bill but with no money upfront, made sense to us financially too! Jess in the office has kept us up to date with everything & had Kieran & his installation team out within 3 weeks like promised. Atrocious weather didn't stop them though & the whole system was up & running within a few hours with minimal disruption to our routine & absolutely no rubbish left behind which was awesome! All in all, we are very happy with the entire process from start to finish & for once, looking forward to receiving our first bill to see how much we have saved... Show additional information
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Quick installation and great customer service Show additional information
Great supplier knowledge. Had all the answers i needed. Installers were on time , clean and done an amazing job. Just need to wait for my next bill now to see the difference it makes :) Show additional information
Very informative salesperson Liam.Installers were very punctual./clean and explained everything to us .Job well done Show additional information
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Great company to deal with, installers were professional and being a sparkie myself I can say their work was quality. Show additional information
The installation was excellent. Only that you advertise no sub contractors when the west side electrical van arrives they covered their sign with a solar naturally sign. It's no big deal but was unexpected. The guys did a really good job the inverter and breakers on the wall nice and level. Thank you Show additional information
Great people to deal with would recommend to all! Show additional information
Our Contact was Emma and she was so down to earth and easy to deal with. Everything happened as explained and quickly. Communication was fantastic and the whole installation process was quick, professional and the poor guys had the worst weather to deal with on the day of installation and would have understood if hey rescheduled but they got it all done with a smile. Very impressed Show additional information
Our sales person Liam was friendly, very knowledgeable of the different systems and helped us decide which system was right for us according to our bills.
Liam was also patient and explained my hundred questions thoroughly.

The 2 installers arrived on time, cleaned up after themselves and completed the job in the given timeframe- even when the weather wasn't the best. Our panels and control box were explained thoroughly to us at the end of the install.

I would definitely recommend Solar Naturally for those wanting to install solar panels to their home or business. Having had a disaster install and no results with a previous solar company, I wish I had heard about Solar Naturally years ago.
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Solar Naturally has been such a great experience for myself and partner, very excited to see our savings and full benifits in summer. Show additional information
Have had a great experience from start to finish. Efficient, everything was organised for us. Great customer service. Looking forward to the savings we'll make. Show additional information
Good old fashioned friendly service.
Installers were polite and left our house as they found it nice and clean took all the rubbish away did a good job
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From sales through to installation with a friendly team and no upfront costs solar naturally have the right idea. Show additional information
Being on a tight budget Solar Naturally was one of few options offering no upfront payment but flexible payments as you go with option of paying residual when it suited us. Apart from that we had a friendly and knowledgeable consultant and team guiding us toward final installation. The installation took only 3 hours and the contractors were quick and our house sustained no damage. Very impressed... Show additional information
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Fantastic Service from sale to completion of install.
Very friendly.
Would have no hesitation to recommend to family and friends.
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Alex and his team were very professional when they installed the panels. It's a credit to them Show additional information
Fantastic install & customer service highly recommend Solar Naturally Show additional information
Great Show additional information
The professionalism of all the people I dealt with at Solar Naturally,was of a very high standard. The installers were very prompt on there arrival and quoted finish time. They were also respectful of my home and their work area,not leaving any rubbish or redundant materials laying around. The supervisor (Rhys) was very polite and informative,with the use and understanding of the meter. At this moment,we are very pleased that we purchased our solar panels and look forward to saving money by using the natural resource of the sun. Show additional information
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Great experience from first contact until the installation was complete, everyone was helpful, no hard sell plus the install crew were very friendly. All in all, no complaints only praise!!

Certainly will recommend this company to everyone, they deserve the recognition!
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Good sales team and after services Show additional information
The guys that installed system were great, the sales man that signed us up was great, unfortunately there was no contact in between letting us know what was happening except one phone call advising of installation date Show additional information
Never thought it would be so easy. The hole team from start to finish were amazing. Show additional information
The salesman explained everything to me in a way that was easy for me to understand. The whole process was uncomplicated and the installers were fantastic. I am very happy with my choice. Show additional information
Only installed yesterday by extremely efficient installers, no mess, no problem, checked everything before leaving. Not connected to meter yet so unable to comment on system itself. Show additional information
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Service was great sales man very attentive to questions post sign up. Installation was performed by friendly and efficient techs and left everything clean and tidy. Could not fault the service received from start to finish. Would be recommending solar naturally to my friends Show additional information
Amazing service from start to finish with really good quality products & polite installers. Very smooth process! We would highly recommend them to anyone. Plus we received discount vouchers to offer friends and family too. Show additional information
From sale to completion, a hassle free experience. Everything explained in detail. Installation team were brilliant.
All work was completed efficiently and professionally.
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The recommendation was for a 2.5kW system after carefully looking at my past electricity bills but I feel the system should have been one step higher than what recommended by the salesperson. Please note this for future reference if need to be upgrade. Show additional information
Great company great deals great service Show additional information
I purchased 8x250w solar panel system installed with 2kw JFY inverter in 2013 and and have not had any problems with the system until I received my electricity bill for the last period Mar-May 2017 and noticed the bill was a lot more than the same period last year. I checked JFY inverter and discovered it was not working. There was no fault light to indicate that it was not working. I lodged a claim for the JFY inverter and was advised it would take a least 4 weeks for a replacement to arrive from China. JFY would send it directly to my address and I would have to arrange a electrician to remove and install the new JFY inverter. I was not happy with this as I had already missed out on the savings from using the solar panels on previous electric bill and now have to wait another period of no savings on the next bill. I contacted Solar Naturally Sales and spoke to the sales manager (Marselo) and explained my situation to him, Marcelo was very sympathetic towards my issue and said he could rectify my issue within 14 days. I said I would believe it when I see it thinking, yeah! he told me what I wanted to hear and I would still have to wait. Well! how wrong was I. I was told this on Monday morning, I received a call from sales, (Jacinta) Monday afternoon to say they were looking into my issue. I received a another call from Jacinta on Tuesday afternoon asking if I would be home Wednesday after lunch so that Solar Naturally installer could remove and install the new inverter. !2:30hr Wednesday Solar Naturally installer (Ben) arrived. 13:30hr a new GoodWe inverter was installed and now making electricity.
The professional service I received from Marselo and his team at Solar Naturally, I would have no hesitation in recommending them for anyone looking for solar
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Very Happy from start to finish, also the system produces more then expected!!
recommend this company to anyone looking into solar!
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Installers, clean up after themselves and explained the onsite install process.
The salesperson Joe was very detailed with the purchase process, solar saving benefits and explained the equipment used and why.
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The trades person who installed our solar system was very prompt. They arrived as previously arranged and completed the job to our full satisfaction. I would recommend them to anyone wishing to install their first system, or as we did, to upgrade our
existing system.
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Excellent service from the first meeting all the way through to the installation. The guys at Solar Naturally took care of everything all we had to do was be home on the day of installation. Show additional information
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Just absolutely amazing service Show additional information
Solar Naturally took care of everything from dealing with Synergy and all the paperwork and answering all my enquires. Their salesperson went over and above to assist with answering my enquiries and replying to my emails over the long weekend.
You can publish my review but I would prefer that my name is withheld - thanks
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Great customer service not just from the salesman but everyone involved Show additional information
The team at Solar Naturally are fantastic - from the extremely helpful and patient sales people to the polite and professional installers and administration staff; they are a pleasure to deal with across the board. I highly recommend them to anyone considering a solar system. The ability to use 50 months interest free terms is also particularly appealing for anyone that is not able or willing to incur the investment cost up front. Show additional information
Salesperson was very nice and very comprehensive no complaints! Show additional information
Our experience so far has been wonderful. Show additional information
Very impressed with the service we didn't have to do anything. Sales person professional, knowledgable and.had a great sense of humour,. Fitters were courteous and respectful of our property(no mess) overall a good experience Show additional information