Sunlife Energy Reviews

Based on 13 ratings Aus Ranking

  • 5 star 8
  • 4 star 0
  • 3 star 4
  • 2 star 0
  • 1 star 1

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Sunlife Energy, Solar Installers

Sunlife Energy

Reviewers report paying: $3,700 - $6,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Sunlife Energy is a Solar Power Installation company based in and serves ACT. Here are their reviews as submitted by visitors to SolarQuotes

Sunlife Energy Solar Reviews

The installer Tracy & his offsider Oscar were amazing. No worries refering them.

Our experience with Sunlife has been a pleasant one. The installer, Tracy & Oscar were punctual & very polite. They were very informative & cleaned up after themselves. We are very happy with their installation.
Sharon & John Burns
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Thank you to Sam

Sam went to our place and discussed in detail our savings, return of investment and how much it costs. He was very patient and spent hours in our home. He was truly an expert and took care of us. I’m not sure if any other company would be able to explain how he did it. Thank you again! Show additional information

Excellent Customer Service

I am very happy with the Sunlife Energy. We have been having heatwave weather and using air conditioners most of the time. I am still getting a refund for my power. Show additional information

Competitive Price & Smooth Process

My landlady was searching for solar and I recommended Sunlife Energy as they have been consistent with the whole process. I saw their ad online and from the contract signing to the installation everything was smooth. I was present and assisted her with this whole process as she is not that tech savvy. Overall, they did a great job! Thank you for helping us! Show additional information
Stralis were very good but unfortunately they could not match sunlife price. Show additional information

Poor after sales service

Product and install are good but company gave me a different inverter without telling me which we have sorted out, they said it’s an “upgrade”. Also SunLife took a month and numerous calls to send the details to essential energy once they got the money service went down hill Show additional information

High Quality Installation

I wanted solar for a long time and I'm happy that I made the decision with such a reputable company.

I just had a new roof and solar system installed and all the installers were very nice, punctual, and cleaned up after themselves. They did a great job and I love the way my new roof and the solar system looks. In fact, my neighbors have already given me compliments.

I was worried at the beginning of this process that something would go wrong, but now that my project has been completed I'm relieved that everything worked out the way I was told it would. The entire project was done professionally and Sunlife Solar did everything they said they would do. I have already recommended them to family, friends, and neighbors. This is a company that can be TRUSTED
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Think before you pay your advance

This company has beaten the price I had from my previous best quote without any hesitation. Then after several months without any actions taken, they increased the price by huge margin saying they can’t do that at that price. Their new price was even lot more than what you got from the others earlier.
Now I am struggling to get my advance back though they promised to do it several times. They do not now respond to my emails. If you call the head office you will be forwarded to a lady who has no idea about what is Customer service is.
Be careful if you want to pay your advance.
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There was a degree of misinformation eg rep said we could have 20 panels on East and West side. The system could only handle 14 max per line so ended up with 1 row of 14 and 2 rows of 13. The inverter supplied couldn't handle the load and had to be upgraded (no cost to us). The rails overhung by 250-400 mm at the ends but they came back to cut off excess (after we complained). System seems to be working but haven't had a bill yet to know savings. The company did give some financial concessions. In future I will only deal with local companies Show additional information
***** 5 star service from the first appointment booked. Followed up, stays in contact and I couldn't be happier. Show additional information
Well when the inverter was installed I lost 3 days hot water.
The contract was wrong the wrong amount was on the contract
The inverter was the wrong one and did not meet the agreement
I am over the whole process
Then the nice salesman called me to ask if I knew of anyone that would like solar panels from Sunlife Energy, I stated you have to be joking!
My experience was something that I do not want to go through ever again
My experience with the solar panels I do not think is over as I feel I will have never ending problems with this company and their BAG OF TRICKS
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