Sunscape Solar Reviews
About
Sunscape Solar is a Solar Power Installation business based in Lang Lang VIC and serves parts of Victoria. Here are their reviews as submitted by visitors to SolarQuotes
Reviewers report paying: $3,600 - $9,500 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Sunscape Solar Reviews (102)
Show Most Recent reviews from All time
- 5 star 38
- 4 star 63
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
27 March 2021
Value for money
Quality of System
Installation
Customer Service
8kW
Solar System Size
$4,000 to $6,000
Cost
05 March 2021
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Difficult install, well executed.
Daniel Ballard from sunscapesolar straightaway knew the inherant problems of fitting solar on a tin roof of an old house. batten spacings, panel orientation and possible number of panels which could fit on the roof. All the other 4 quotes sent a google earth pic with 20 panels in a straight line across the middle. Daniel quoted on 18X370watt Jinko panels and the quote showed placement on the roof. We dicided to to pay an extra $700 and get the Fronius inverter. The next week Daniel came out to inspect the property, meter box and appropriate place for the inverter.This all happened in mid January. The install day was fri 19th of Feb. it was a sunny day with little wind. 4 guysworked like a well oil machine thru the instal. All were happy to give up information on aspects of the installation thru the day. The system was switched on and final steps were taken to link the inverter to the wifi. We had the ac running and the inverter was pumping over 20 amps into the house. The saftey inspection has been booked and should happen in early March. Overall it was a great experiance getting solar and i would like to thank Solarquotes for their great solar book, which armed me with the information and knowlage to make the right descisions.Panel rating: 5/5
Inverter rating: 5/5
22 December 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Jinko Solar
Panel Brand
We haven't had the installation done as yet but to date my experiencwith Solarscape have been Absolutely excellent
Absolutely fantastic but the system has not been installed. They have been very helpful in all areas30 November 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Jinko Solar
Panel Brand
Goodwe
Inverter Brand
The Complete Package
An excellent experience from start to finish.From the quoting process through to the installation, everyone at the company has been fantastic to deal with.
Everything was always explained very well at every step and all questions answered thoroughly and promptly.
Not the very cheapest quote that I got but definitely competitive and I was more than happy to pay slightly more for the local and excellent service that I received.
I'm very pleased and wouldn't hesitate to recommend Sunscape Solar.
12 September 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
You get what you pay for!
The entire process from quotation through to installation and certification / hook in to the grid was seamless and efficient. I chose a local firm as I wanted to support locals in South Gippsland and am mindful that if there are issues, response times should be better. I also wanted a company that is owner operated with the owner actually being part of the job (which Sam was). The attention to detail with the installation is second to none. The followup customer service was prompt and simple to follow. Whilst not the cheapest, I am very satisfied with the project one gets what one pays for and there were absolutely no short cuts taken. Thanks Sunscape Solar!Panel rating: 5/5
Inverter rating: 5/5
16 August 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$2,000 to $4,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Great small business, fantastic service
Prompt quoting and telephone calls to let us know about how it all works.Installation was excellent, quick and efficient. They arrived on time, and cleaned up after themselves.
Customer service was also excellent, and helped organise the grid connection after the install. Would definitely recommend them. Extremely happy with the outcome.
27 May 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Professional crew
My dealings with Sunscape have left me extremely pleased. They are a professional crew right from first contact to installation. I recommed them highly. Always friendly, informed and punctual.Panel rating: 5/5
Inverter rating: 5/5
16 May 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$8,000 to $10,000
Cost
Jinko Solar
Panel Brand
Solaredge
Inverter Brand
Good Service & Followup
The sales & quoting process was good.The installation was as advised & punctual.
Good installers who provided good education on the software for the inverter.
Support re grid connection was good.
Not a criticism of the installers, but the supply retailers efforts left a lot to be desired!
25 March 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
Jinko Solar
Panel Brand
Goodwe
Inverter Brand
Just perfect
Could not fault Sunscape. From the quotation, after sales service, and installation. Really happy with everything and couldn’t endorse them enough.04 December 2019
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Easy installation, system we are happy with.
Sales/quoting for the system was straight forward with no pressure and we got the best system available.Installation was thorough and clean.
The only disappointment is that we are still waiting on system inspection and grid connection after 2 weeks as inspectors haven't kept appointments / haven't contacted me to make a new appointment and generally don't seem interested in coming out to do the certification.
24 November 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$10,000 to $12,500
Cost
Jinko Solar
Panel Brand
Goodwe
Inverter Brand
Very happy!
We felt this company was very professional, helpful and informative and always willing to answer our questions.08 November 2019
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$4,000 to $6,000
Cost
Jinko Solar
Panel Brand
Goodwe
Inverter Brand
Happy customer
great company to deal with.A family owned business employing its own staff.11 June 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
Longi Solar
Panel Brand
Goodwe
Inverter Brand
Original Review on 06-10-2018:
Panel rating: 5/5
Inverter rating: 4/5
Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5
Follow Up Review on 11-06-2019:
Yes - after my first bill which included pre solar panel cost I received a 'bill' for $154 credit. I am well pleased.03 June 2019
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Longi Solar
Panel Brand
Fronius
Inverter Brand
Original Review on 01-10-2018:
Panel rating: 5/5
Inverter rating: 5/5
Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 03-06-2019:
The system is great, in our last house we had solar but nowhere near as good as this system30 May 2019
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$4,000 to $6,000
Cost
Highly recommended, they are the best
Approached Sunscape Electrical to have a solar system installed at my home. From the very outset the staff at the company were just fantastic. They recommended a good quality system and the price they quoted was very competitive. Throughout the whole process, from quote to finished installation, the staff have been very friendly, efficient, punctual and very helpful. They took care of all the required paperwork and kept me informed throughout the process. The installation was carried out in a timely and efficient manner with a high standard of workmanship. They made the whole process of solar panel installation very easy. I cannot recommend them highly enough. Nik C.14 May 2019
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$6,000 to $10,000
Cost
07 April 2019
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
11 March 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
09 March 2019
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
20 February 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$3,000 to $6,000
Cost
Canadian Solar Inc
Panel Brand
Goodwe
Inverter Brand
Original Review on 20-06-2018:
Panel rating: 4/5
Inverter rating: 4/5
Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 20-02-2019:
System performing well and at expectations.11 January 2019
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
Canadian Solar Inc
Panel Brand
Goodwe
Inverter Brand
Original Review on 11-05-2018:
The service and installation from Sunscape was fantastic. They are very helpful and friendly people. On the day they took their time and were extra careful as we had to use my neighbour's garage roof to get to mine. I'm very pleased with everything.Panel rating: 5/5
Inverter rating: 4/5
Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 11-01-2019:
Yes it is performing very well.19 October 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
18 October 2018
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$3,000 to $6,000
Cost
20 September 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
10 September 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
GCL-Poly Suzhou Energy Limited
Panel Brand
Fronius
Inverter Brand
Original Review on 09-01-2018:
Out of the supplier's hands to an extent, but little told about the delay in getting the feed-in tariff set up and operating, as well as the additional charge that comes from the retailer on setting up the meter for the feed-in. Both my supplier quote visits were a little lacking on these points. Apart from that, very happy with the installation. I would recommend Sunscape Electrical. Your blurb on solar installations, and things to look out for, were very useful, particularly on panel and inverter selection. It brought me up to speed very quickly and certainly helped when talking with the suppliers at quote time as I knew at least half of what was going on. Choosing from your list of suppliers certainly eased my concerns and both of them didn't try to diddle me into something I shouldn't be paying for, and only listed quality known panel and inverter options, as per your blurb.Panel rating: 4/5
Inverter rating: 5/5
Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5
Follow Up Review on 10-09-2018:
Yes. So far so good. No outages or reason to call in a service. However the real performance test will see how it compares with the prior year's performance.07 September 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$3,000 to $6,000
Cost
25 August 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
24 August 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
Under $3000
Cost
Trina
Panel Brand
Fronius
Inverter Brand
Original Review on 23-12-2017:
Always happy to supply me with information I requested and promptly responded to emails. I have already recommended this company to 2 other people.Panel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 24-08-2018:
System has worked perfectly. Only issue is that I have not received any solar credits on my electricity bill yet. Someone has been getting free electricity from us for over 11 months now!20 August 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
16 July 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
25 June 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
13 June 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
28 May 2018
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$6,000 to $10,000
Cost
23 May 2018
Value for money
Quality of System
Installation
Customer Service
1kW
Solar System Size
$3,000 to $6,000
Cost
20 May 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
15 May 2018
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
Canadian Solar Inc
Panel Brand
Goodwe
Inverter Brand
Original Review on 08-09-2017:
What i liked at the start, there was no pressure from the initial contact to when Darren came out to quote. Explained everything to me , not that i understood it all , but it was all genuine, no bulltish or outlandish claims , like i had from others in the past with hard sell.As they didn't have the panels in stock , they supplied higher quality panels at no extra cost.
Installation day, the young installers were excellent, well presented, well mannered , polite , it was a pleasure having them working at my house.
Finn , in all a pleasurable experience, thank you for your recommendations
Regards David
Panel rating: 4/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 15-05-2018:
YesACC pre installation $ 1058 with disc
Nx $550 Part before installation
Nx Solar fully operational $ 58
Current acc $ 143
Cost of system $6600 for 6 kw (24panels)
Already saved about $2500
Fantastic savings
Thanks Finn for your guidance
Sunscape Electrical fantastic
08 May 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$10,000 to $15,000
Cost
06 May 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
06 May 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
04 May 2018
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$3,000 to $6,000
Cost
01 May 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
Canadian Solar Inc
Panel Brand
Fronius
Inverter Brand
Original Review on 30-08-2017:
Everything done on time as promised. Honest discussion about the process, no pressure to buy. Good advice.Panel rating: 4/5
Inverter rating: 5/5
Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5
Follow Up Review on 01-05-2018:
Happy with the output, even when cloudy17 April 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
30 March 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
16 March 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
Canadian Solar Inc
Panel Brand
Fronius
Inverter Brand
Original Review on 23-06-2017:
The installer was excellent, took lots of time to explain everything. Installation was completed without a hitch. So far 5 stars out of 5Panel rating: 5/5
Inverter rating: 5/5
Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5
Follow Up Review on 16-03-2018:
Our bill has has been reduced 10 fold16 March 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
09 March 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
07 March 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
17 February 2018
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
04 February 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
Under $3000
Cost
17 January 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Effortless
From the first phone call to the installation the process was effortless.Everyone was most helpful and the boys who installed the system were very polite and considerate. I would thoroughly recommend Sunscape Solar.