Sunscape Solar Reviews
4.6
Leave a review Based on 98 ratings Aus Ranking
- 5 star 34
- 4 star 63
- 3 star 1
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.42
- System Quality 4.51
- Customer Service 4.77
- Installation 4.80
Timeline
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Sunscape Solar is a Solar Power Installation business based in Lang Lang VIC and serves parts of Victoria. Here are their reviews as submitted by visitors to SolarQuotes
Sunscape Solar Solar Reviews
You get what you pay for!
The entire process from quotation through to installation and certification / hook in to the grid was seamless and efficient. I chose a local firm as I wanted to support locals in South Gippsland and am mindful that if there are issues, response times should be better. I also wanted a company that is owner operated with the owner actually being part of the job (which Sam was). The attention to detail with the installation is second to none. The followup customer service was prompt and simple to follow. Whilst not the cheapest, I am very satisfied with the project one gets what one pays for and there were absolutely no short cuts taken. Thanks Sunscape Solar! Show additional informationGreat small business, fantastic service
Prompt quoting and telephone calls to let us know about how it all works.Installation was excellent, quick and efficient. They arrived on time, and cleaned up after themselves.
Customer service was also excellent, and helped organise the grid connection after the install. Would definitely recommend them. Extremely happy with the outcome. Show additional information
Professional crew
My dealings with Sunscape have left me extremely pleased. They are a professional crew right from first contact to installation. I recommed them highly. Always friendly, informed and punctual. Show additional informationGood Service & Followup
The sales & quoting process was good.The installation was as advised & punctual.
Good installers who provided good education on the software for the inverter.
Support re grid connection was good.
Not a criticism of the installers, but the supply retailers efforts left a lot to be desired! Show additional information
Just perfect
Could not fault Sunscape. From the quotation, after sales service, and installation. Really happy with everything and couldn’t endorse them enough. Show additional informationEasy installation, system we are happy with.
Sales/quoting for the system was straight forward with no pressure and we got the best system available.Installation was thorough and clean.
The only disappointment is that we are still waiting on system inspection and grid connection after 2 weeks as inspectors haven't kept appointments / haven't contacted me to make a new appointment and generally don't seem interested in coming out to do the certification. Show additional information
Very happy!
We felt this company was very professional, helpful and informative and always willing to answer our questions. Show additional informationHappy customer
great company to deal with.A family owned business employing its own staff. Show additional informationHighly recommended, they are the best
Approached Sunscape Electrical to have a solar system installed at my home. From the very outset the staff at the company were just fantastic. They recommended a good quality system and the price they quoted was very competitive. Throughout the whole process, from quote to finished installation, the staff have been very friendly, efficient, punctual and very helpful. They took care of all the required paperwork and kept me informed throughout the process. The installation was carried out in a timely and efficient manner with a high standard of workmanship. They made the whole process of solar panel installation very easy. I cannot recommend them highly enough. Nik C. Show additional information
Great dealings with the sale rep, will see how the installation process goes, but I'm expecting smooth process from the communications I have received to date.
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Sunscape have been very professional to deal with. They were informative, dependable, punctual and efficient. The instillation was quick, painless and looks good. We have been informed and supported through out the process. Thank you to all at Sunscape for your professionalism. I would be happy to recommend Sunscape to do an excellent job.
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The service and installation from Sunscape was fantastic. They are very helpful and friendly people. On the day they took their time and were extra careful as we had to use my neighbour's garage roof to get to mine. I'm very pleased with everything.
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More than happy to recommend Sunscape. Listened to my needs and advised accordingly. Customer service brilliant through every stage of the process.
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Sunscape were the only company to give me a quote, I was very happy with their service and price and am looking forward to having it installed at the end of the month, Thank you Finn for your service
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Out of the supplier's hands to an extent, but little told about the delay in getting the feed-in tariff set up and operating, as well as the additional charge that comes from the retailer on setting up the meter for the feed-in. Both my supplier quote visits were a little lacking on these points. Apart from that, very happy with the installation. I would recommend Sunscape Electrical. Your blurb on solar installations, and things to look out for, were very useful, particularly on panel and inverter selection. It brought me up to speed very quickly and certainly helped when talking with the suppliers at quote time as I knew at least half of what was going on. Choosing from your list of suppliers certainly eased my concerns and both of them didn't try to diddle me into something I shouldn't be paying for, and only listed quality known panel and inverter options, as per your blurb.
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Very happy.
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Always happy to supply me with information I requested and promptly responded to emails. I have already recommended this company to 2 other people.
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We were kept informed of any changes and all the steps they needed to take to complete. We were walked through everything we needed to know about how it works. I was at work & my wife was at home, they were so friendly easy to talk to & could answer any question she had. We would highly recommended anyone to use them
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Friendly and very easy to work with. Did have to wait quite a while for installation (6 weeks) but was happy to wait and I was made to feel very confident about the quality of service and standard. Looking forward to the installation.
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The team at Sunscape are fantastic, stop shopping and sign up.
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What i liked at the start, there was no pressure from the initial contact to when Darren came out to quote. Explained everything to me , not that i understood it all , but it was all genuine, no bulltish or outlandish claims , like i had from others in the past with hard sell.
As they didn't have the panels in stock , they supplied higher quality panels at no extra cost.
Installation day, the young installers were excellent, well presented, well mannered , polite , it was a pleasure having them working at my house.
Finn , in all a pleasurable experience, thank you for your recommendations
Regards David Show additional information
As they didn't have the panels in stock , they supplied higher quality panels at no extra cost.
Installation day, the young installers were excellent, well presented, well mannered , polite , it was a pleasure having them working at my house.
Finn , in all a pleasurable experience, thank you for your recommendations
Regards David Show additional information
Right from the first phone call with Daniel the sales man, to installation with Sam and his boys and contact with the office staff, I was impressed. They were all punctual, friendly and helpful. The installation was faultless and the quality of their work was exceptional. They were clean, tidy and very professional. I would not hesitate recommending Sunscape Electrical to others. It's good to see tradies that still take pride in their work. Thank you for a stress free install.
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Quality service and Installation, more than happy to recommend that you use Sunscape Electrical to purchase and install your Solar system.
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i am very happy with them all ,from the sales man to the work that was done on my property..they also put in 2 new power boards and 6 electric plugs i also had a dog of mine that attack the boss and his arm was badly damaged in the attack,they have never held this against me and they payed all costs.i say this to let you the nature of this small family company.i am well pleased Jane e Green xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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Sunscape were very professional, all my queries were answered quickly. We already had a 1kw system which was enough to light the dog house however with the add on up to 5kw we have a good sized credit which we hope will take us through the winter months. The installation fellows were great ! And the Fronius box shows exactly the amount of power being fed back into the grid. We could not be more delighted
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Everything done on time as promised. Honest discussion about the process, no pressure to buy. Good advice.
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I'd like to thank you for your assistance.
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The installer was excellent, took lots of time to explain everything. Installation was completed without a hitch. So far 5 stars out of 5
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We haven't had the system completed yet house is still under construction.
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I have already recommended Sunscape Electrical to others
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Timely follow up, not pushy. Seemed to focus on results rather than making a sale.
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Initially the safety switch kept tripping. Company electrician installed a replacement. This did not solve the problem and further repairs were undertaken.
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I was happy with the provider I found through solarquotes, I would recommend this site to anyone trying to find a reputable provider to install your solar system.
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One ran a near second. They seemed to have a broader understanding of new developments and more training for their staff. If we had purchased batteries at this time we might have gone with them.
Sunscape was very responsive and based on pricing won out. There was some discussion about the lack of up to date assessments on panels-GCL vs Trina but we went with Trina based on advice from your site. Show additional information
Sunscape was very responsive and based on pricing won out. There was some discussion about the lack of up to date assessments on panels-GCL vs Trina but we went with Trina based on advice from your site. Show additional information