Sydney Solar and Batteries Reviews

Based on 16 ratings Aus Ranking

  • 5 star 11
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.69
  • System Quality
    4.94
  • Customer Service
    4.94
  • Installation
    4.94

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About Sydney Solar and Batteries, Solar Installers

Sydney Solar and Batteries
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 301508C Lotus Creations Pty Ltd 
verified

Reviewers report paying: $6,300 - $8,900 for depending on hardware choice and installation difficulty ( how is this calculated? )

Sydney Solar and Batteries is at the forefront of the Solar industry, servicing homeowners and solar retailers in the Greater Sydney Region. We are expanding our growing business operations and have joined with Solar Quotes to deal directly with clients. 

We pride ourselves on our excellent customer service and providing quality products at a competitive price. We stand out from the competition with our ability to design, supply and install a system specifically to our customers needs. We are fully insured and accredited, providing all our services inhouse.

Sydney Solar and Batteries is a Sydney based business , 100% Australian owned and operated.

Sydney Solar and Batteries Solar Reviews

Exemplary from quote to post-install

Lily was responsive at all hours and provided a range of quote permutations. Accommodated my incessant questions, provided me some education and a fair quote for a quality system that addressed my specific needs.

Installation was seamless. Lily was first here and last to leave, and her team was comprised of clean, charming and capable individuals. The end product is a delight; over-delivering vs. production estimates and looks ok on my new roof. Lily helped me get the smart meter’s app configured and I’ve been captivated by the real-time and aggregated dashboards ever since.

I’ve had a couple of post-install interactions to ensure I’m satisfied and understand the next steps with Ausgrid / AGL. Frankly it was such a successful experience I only regret not doing it sooner.

Zero hesitation / reservation in recommending my installer, inverter and panels.
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Excellent sales, instillation and follow up service

SSB lived up to all the review we have read previously and then some. We would not hesitate to recommend them. Show additional information

Efficient installation on time and as proposed. good after sales service with a few bumps

very good. i required a small reduction in panels to allow access to roof and this was accommodated.
INstallation: polite, tidy, punctual, efficient
Customer service good re grid connection etc
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no middleman

After being harassed by various salespeople I finally found a company that did everything without any contractors or sub contractors. We ended up paying double the cheapest quote. They were efficient, polite and honest .and now we have a system that is bigger and better quality than the cheapest one we almost went with. The company is local and accessible if we need anything.Lily answered the phone , turned up with the install team and made sure that everyting we well. Show additional information

Amazing on all levels

Family owned and operated. Listened to my needs and budget. Provided clear options which allowed clear comparisons. Moved install forward following a check of the long range weather forecast. Everyone onsite was polite, clean, quiet. The owner Lily was onsite and checking things. She was last to leave and and made sure monitoring app was installed, working and showed me what it was showing. Explained everything and more. Calm, relaxed. Went from feeling overwhelmed to excited and confident. over $1000 CHEAPER than other recommended suppliers for same system. Cannot recommend highly enough. Show additional information

Awesome service

We’ve just had Lily install 10kW of QCells (no battery) and it was a great experience. I sourced four prices and SS&B was the most competitive for the Tier 1 panel brands. Lily was also responsive, informed and informative. The installation was quick and no fuss. Too early to know about the system performance, but highly recommended from a price, sales and install point of view. Show additional information

Very pleased from beginning to installation and early days performance

The quoting process was very informative, swift and enabled me to compare different combinations of panels and inverters. The company wasn't pushing one brand or another. Lily gave us very good advice which coincided with my research and she was recommended by others in the neighbourhood.
The installation was professional and efficient. When the job couldn't be finished ( due to our commitments), the owner and offsider came and finished the electricals on a Public Holiday.
Everything was done - grid connection, the ap for the inverter downloaded and I've had follow up questions answered promptly.
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Fantastic installer

Great customer service. Great installation, very proffesional - they help to follow up with AGL Show additional information

Excellent customer service, great experience

Lily was terrific. She was referred to me by a friend and from the get-go was responsive and was able to translate my slightly muddled and under-educated requirements into the right system. The quoting process was really good, she gave sensible advice and turned up when she said she would.

The installation went well and her team solidered on through a terrible day of bushfire smoke. They stayed until the job was done and she followed up and has kept in touch to make sure everything is right. Except for the panels on the roof, you would never have known the team had been through and got on with the job around our builders with zero fuss.
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Very professional installation

Very satisfied with Sydney Solar and Batteries. I had observed them installing a system on our neighbor's roof and was impressed by the way they went about their work. Lily Pejkic responded promptly to our inquiry and provided sensible and understandable information regarding the capacity, nature and cost effectiveness of the systems we could have installed. Once we had accepted her quote the team arrived promptly and worked at a steady pace to get the system installed. There was no mucking around. Lily helped us get the wifi monitor going and provided paperwork to our electricity retailed on the same day. We were connected to the grid within a day or so. We have been very happy with the way the system has performed since then. Show additional information

Highly recommended

We were very pleased with the personalized and helpful service from Lily. She listened to our questions and gave us good advice. The system she chose and installed for us has resulted in us paying nothing in electricity bills now. Show additional information
What a great experience. Lily did a fantastic job. We're very happy with our solar panels. Show additional information

Highly skilled installer, great communication!

I was recommended Sydney Solar and Batteries by a family member who was very happy with their solar installation. I always believe the word of mouth is one of the best ways to find great tradespeople and this time proved correct once again. Lily Pejkic, who is the company's CEO and solar design and installation specialist and has a long history in the electrical industry, was great to work with on our quotation, design and installation. Her communication was prompt and the quality of the advice we received on the design of our system was excellent. We went with LG Neon2 panels and Enphase Micro Inverters as we have some shaded areas. The actual installation went smoothly and the system has been functioning perfectly. I can highly recommend Sydney Solar and Batteries as professional, highly skilled and personable. We are extremely happy with our solar system. Show additional information

Professional, no gotchas, quality product and advice. Very happy with my system and with Lil and team at Syd Solar & Batteries

Lil was great in helping me get solar approved for my townhouse (even though it's a stratum). Over the better part of 18 months trying to get by-laws amended and residential committee approvals, Lil and team were always on hand for advice, guidance and also fact checking things to help speed up approvals. Quoting was accurate (no gotchas), installation was a challenging one (due to the nature of the townhouse), but it was nothing the team couldn't solve for (full credit to them). They were tidy, conscious of not soiling carpets and making sure they carefully brought the 20 panels + 20 microinverters from the ground level up the stairs. Lil also personally assisted with connection to the grid and ensured that I knew what to expect and not to let the energy company mislead me into fees that I didn't need to pay to them. Show additional information
Info from your website was critical. It allowed me to understand the options and choose best system for me. Show additional information
Sydney Solar and Batteries took care of the whole installation process for us. They assessed our bills and did a site inspection to confirm the panel layout and any obstructions from shading etc. We went with a Trina Mono 300W panel and a Fronius Inverter. A 6.6kW system was assessed based on our energy usage. Good quality products at a great price! Highly recommended! Show additional information
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