VoltX Energy Reviews
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About
VoltX Energy: Your Trusted Partner in Solar and Battery Storage Solutions
VoltX Energy, based in Sydney, NSW, is one of Australia’s leading providers of advanced solar and battery storage solutions focused on the affordability and accessibility of battery systems. We combine cutting-edge technology with a team of skilled experts who work closely with homeowners to assess their energy needs and create the ideal power solution.
Our Flagship Product: VoltX Neovolt Home Battery System
The VoltX Neovolt Home Battery System utilises the safest Lithium Iron Phosphate (LiFePO4) technology, engineered to store energy and provide reliable power when it's needed most. This system helps homeowners achieve energy independence by reducing energy costs, providing backup in case of power outages, and shielding homes from rising energy prices.
Reviewers report paying: $3,999 - $6,500 for depending on hardware choice and installation difficulty ( how is this calculated? )
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
VoltX Energy Reviews (67)
Show Most Recent reviews from All time across Australia
Average Scores
4.6/5
Value for money
4.5/5
Quality of System
4.4/5
Installation
4.3/5
Customer Service
- 5 star 37
- 4 star 21
- 3 star 3
- 2 star 0
- 1 star 6
21 February 2026
An incentive was offered by VoltX Energy for this review. Learn more here.
20 February 2026
An incentive was offered by VoltX Energy for this review. Learn more here.
Happy client / satisfaction on the battery installed.
Everything good...satisfied client.. happy on tbe battery installed..still on observation too early to comment..Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
20 February 2026
Voltx Energy battery install
Install organised quickly within 2 weeks after my phone call to Voltx. Installer was cheerful and efficient on arrival.Highly recommend Voltx to others.
Cheers
20 February 2026
Work in progress … Neovolt only if you want vpp, Solplanet is not compatible at the moment
My equipment installed is Solplanet this is not compatible with Amber vpp… buyer beware . (I had not concidered a vpp , but retrospectively I would highly recommend it be a consideration)Quote was good , a little pushy with regular emails but ok .
Install was prompt and efficient .
Battery is not charging from the PV system .. excess power going to grid whilst battery sits idle <100%.
Note the app work mode is “custom” and as per specs when not in a charging or discharging cycle it operates in self consumption mode.
When battery is within a set charging cycle it will not power load when at 100% (I presumed incorrectly that it would cycle out of charging mode once at 100% ) so accurate setting of charging cycle is required no more no less .
I have put in a support request for the PV issue and will update once a satisfactory solution is found.
I am an engineer so have a reasonable understanding of the technical issues so I hope this is easily rectified.
20 February 2026
Professional, Reliable & Smooth Installation Experience
The sales and quoting process was smooth, transparent, and pressure-free. They took the time to explain the system options clearly, answered all my questions, and provided a detailed quote with no hidden surprises. I appreciated that they focused on what suited my needs rather than overselling.The installation team was punctual, polite, and very professional. They worked efficiently, kept everything neat and tidy, and cleaned up properly once the job was completed. The workmanship looks excellent, and you can tell they take pride in what they do.
Customer service was outstanding. They helped organise the grid connection after installation and made sure everything was properly set up. They also walked me through how to monitor and use the system, so I felt confident from day one. Any follow-up questions I had were answered quickly and clearly.
Overall, a genuinely five-star experience. I would highly recommend Voltx Energy to anyone considering solar battery installation.
20 February 2026
Great product and company
I recently had solar panels and home battery installed by Voltx Energy, and I couldn’t be more pleased with the entire process. From start to finish, the team was professional, knowledgeable, and efficient On installation day, the team arrived on time and worked diligently to get everything set up. The installation was completed in one day for battery and another day for solar panel, and they also clean up the area afterward. Since the installation, the solar system and battery has been performing flawlessly. The system is also incredibly quiet, and my bills significantly reduced and I haven’t had any issues at all.I am very happy with the products and will recommend anyone looking into solar and home battery solutions, Thank you!
Panel rating: 5/5
Inverter rating: 5/5
20 February 2026
Great to deal with - have recommended to everyone
I recently started researching solar home batteries - as i have had solar for ages but not really seeing much benefit. I heard about VoltX Energy from a friend. The price was amazing and they even helped plan out the best site. The installation was done on time and they took away all the rubbish. I am not technical but the app is really easy to follow. I cant wait to see my first energy bill!
20 February 2026
Fantastic Installer
I couldn't be happier with Voltx from the organisation of the job to the professional installation and even more impressive is the after sales service. They followed up not once but twice checking in to make sure everything was working well and make sure that I was happy with the installation. I would definitely recommend anyone thinking of installing a solar battery to use VoltxBattery rating: 5/5
20 February 2026
Great effective battery and installation
Sales quote process was simple. I provided them with my solar panel and existing Inverter details. I added a 10kw inverter that added $900 to the cost, but is still the best prices option on the market I could do find.The Installation was quick they installed the Batteries and 10kw inverter in an afternoon. The installers were polite, near an clean...they answered my questions, helped me down load the app. And put it the packaging where I asked them to leave it. (Note: Voltx gave the option to take $50:00 off the price if I would get rid of the packaging for them) Upon reflection of might have been better to have them get rid of it...but now about 6 weeks on I've gotten rid of the packaging.
Voltx support contacted me yesterday asking if I had any issues or questions. I asked how to use the app to import energy from the grid. The online support booked a technician to ring and show me how and go through the app with me. I'm fairly up to speed with the app but just want to make sure on a few elements.
Battery rating: 5/5
19 February 2026
Painful company to deal with!!!
I have just had the 50kW battery and 10kWh inverter installed in sth N.SW (semi rural)Voltx pushed hard to sell me the system (which I wanted) the larger inverter, blackout switch, remote location fee.
Then once I had signed I heard nothing from them til the email about the install date, Thursday.
I had the day off and waited........nothing. No show.
I rang and emailed......nothing.
Friday came and went.
Saturday at 7.15am the truck showed up, no warning, no sms.
Just as well we were home, and not busy.
Anyway after a short discussion they started work, first problem, they cannot provide WHOLE house blackout switch. They only had a 40amp one.
I had to get a system without back up. I will get another company to fix that.
After they had finished I noticed they had propped up the batteries on some of my old house bricks, which they didn't ask before using.
I said that I had spoken to the company prior and the said they would provide a concrete pad.
The installers said they don't do that.
I have been trying to contact Voltx with my complaint and (as usual) no response!!
I am now getting another company to do an audit on my system to make sure it has been done right.
Although the system is working well, as well as the app, the installers didn't leave any paperwork, and very little help with understanding the system.
I am concerned that if I ever have an issue with the system that Voltx won't help me, judging by their lack of communication so far.
I think I should have bought the system from a local company instead.
19 February 2026
Wow! Bad, BAD experience. Do yourself a favour an go elsewhere!
Wow! What a disappointment!At this time I phone and email VoltX most days with little to no response. I'm trying hard to get response so have held off providing a review but my ongoing problem is the system they have installed is unusable and therefore isolated and they clearly DO NOT care.
The quality of the install is poor and the real customer service is worse, at best their customer service is lip-service.
Do yourself a favour and engage a competent contractor, definitely NOT VoltX
Battery rating: 1/5
18 February 2026
Not worth it
Started an install but it was not finished. in a worse state now then before. its been 4 weeks and they screen your calls and dont answer your emails18 February 2026
Delivered as promised
Ordered as part of the Ozbargain deals back in July - they communicated clearly it was a very popular deal and install wasn't going to be until November - the wait was nerve wracking but they came through and now I have 2 shiny new batteries fully working. Professional install, tidy and neat and stacked as requested!05 February 2026
An incentive was offered by VoltX Energy for this review. Learn more here.
Awesome Battery Installers
A streamlined company to work with. A simple $100 deposit paid and contracts sent via email. Emails also received explaining how the battery system would work. Site photos followed by a site visit a month later.Installation took a day. Start to finish was less than 2 months. Very happy with workmanship and operation of my 50kw system. Battery storage is excellent and now looking to switch CL1 hot water to use battery capacity.
28 January 2026
Miracles do happen, great price an no hidden costs
Waited a calendar month before reviewing, to ensure nothing untoward eventuated and thankfully nothing did. We've had a variety of up and down summer weather in greater Sydney, from extreme heat, rain, wind, and dull cloudy days. Sydney's summer should provide the optimum charging conditions and it has been an interesting exercise in understanding how our setup/usage works in real life with some lower than expected UV conditions. Even on battery exhaustion overnight (10% by default), due to heavy A/C usage a couple of days, our cost for the 24hr period was significantly reduced. The East/West PV set up is evenly split and excess production was previously being wasted with the poor feed-in return. Various Subcontractors would be utilised, based on your geographical location, for installations. Falling within the greater Sydney region, CTY Electrical was organised by VoltX Energy. The two technicians were excellent, not explicitly named here as I haven't formally requested their consent, but thank you guys. The installers' choice of APP was Solplanet (rather than VoltX) and it is functioning as designed. As with any APP, some technical enhancements would be appreciated with one being Dark Mode capability. Hopefully, with version maturity, the APP will only become better. There is enough data and information at your fingertips to make it a worthwhile tool. A greyed out EV Charger showed the ability to add-on. We are thinking of an EV vehicle, so we are interested in the Solplanet EV Charger to complement this installation (whatever way we go, it will be OCPP compliant), which should be more feature rich with our installation--feelers have gone out for availability and pricing etc. Add-ons to the base installation offering/quote were an upgrade to a 10kW Inverter, to match our current Inverter, along with 2 circuits backup/blackout (1 power outlet circuit and 1 A/C Split). A neighbour, who steadfastly dismissed the VoltX Energy offering, has checked out the installation, the APP, and our actual savings a few times ... they have since kicked off their own quotation.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
23 January 2026
Neovolt 50kW system
Its been a roller-coaster experience but in the end Voltx got there.Started in June 2025 when i signed up to the FB ad - 30kW system from $5920 (Sydney standard install).
Being in Newcastle i knew that the price would be higher (shipping/transport). I also added the blackout protection for 2 circuits, auto changeover controller and a 3 phase smart meter w/6CTs for the batteries.
Install was set for October but then pushed to Nov due to demand and where I was in the system queue.
Nov didn't happen as they had no installers in the Newcastle area but I did receive a call from the CSD asking how my install went... informed her that none has happened and strange that CSD not aware and please follow up for me. Dec I wouldn't expect anything either and now Voltx was offering 50kW systems.
13th Jan 26 I get sms with a schedule date 15th.
I arrange to have the day off work, then I get a sms on Wed 14th to say there is delays due to installers falling behind and can it be rescheduled to Fri 16th. By now I've lost my patience - taken day off work for this, Fri is no good, not available till following Thurs 22nd or just cancel the order and refund my deposit was my reply. 1 min later a sms reply from Voltx saying they have found another installer and proceed with install tomorrow 9a - 12p.
Thurs 14th - no installers arrived 9a -12p, another sms to whoever I've been communicating with, replied with 1p - 130p.
130p - contractor arrived, not one person but 3 of them in separate vehicles ( 2 x vans 1 ute) they traveled from Sydney they told me.
Install went smoothly from 130 - to 5p. The lead contractor was very help in explaining the system and the changed done in the main switchboard and helping to work out the 2 circuits to be backup in blackout.
The contractors were great, couldn't fault them, even mentioned if I looked after the cardboard instead of them taking to Sydney i can get $50 off the invoice, I took the offer.
Had to get bollards installed as install was under carport, additional cost ($150 each) which I was aware of at the very beginning of signing up - if required pending install location.
Once install was complete lead contractor explained the app, which is simple to use and understand. Even the web base monitoring is easy and provides more details if you like that.
After contractors left and admiring the batteries and reading the quick install guide left in the cardboard boxes. I realised I have 5 batteries installed and each battery was rated a 10.kW capacity.
So I ended up with the 50kW current offer instead of my original 30kW.
I was over the moon with this, the waiting paid off.
Now the sysytem has been running for 7.5 days and I have noticed massive reduction in grid usage - daily usage was $2 to $8 (Dec 1 - 14th), now 15th - 22nd its been 10c - 60c a day.
Battery been discharging when needed and hasnt dropped below 85%, so might been worth looking at a VPP to export to the grid and get the high feed in rates.
Overall its been a journey but im very happy with the final outcome.
Battery rating: 5/5
22 January 2026
Quick Installation
I had a Voltx battery installed about a month ago, and it’s been performing well so far. The entire process, including the installation, was handled professionally.21 January 2026
An incentive was offered by VoltX Energy for this review. Learn more here.
Fast installation
Had mine installed on Dec 31. Paid $100 deposit Dec 15. Signed quote on Dec 17. Contacted on the phone for installation on Dec 29, told they can come the next day to install.I was told that the installers would come between 9am-12pm. Got a follow up call from the installers that they'll come at 12pm. They end up arriving at 4pm.
A crew of 4 arrived, unloaded all the supplies. They provided 2 pavers (600mm x 400mm x 40mm) and 2 bags of crushed blue metal.
The overall installation was ok. A couple of questionable decisions when running the conduit to the meter box, but it worked out. They worked till just about 8pm, then told me they had finished 80% of the work and an electrician will arrive at 8am the next day to finish. I opted in for the $50 discount to keep all the cardboard boxes. I underestimated how much cardboard this actually was, in hindsight I'd have asked for a larger credit.
The next day the electrician turned up around 8.30am. I had gotten the blackout protection option and wanted to confirm what circuits to include, so I asked him about it and was told that there wasn't blackout protection included. Called VoltX and confirmed that the contract I signed had it included. After a bit of back and forth they were going to install it the same day. This required the crew from the first day to drop off some supplies and a few hours to install. The absolute trooper of an electrician finished up around 7.30pm, which seemed insane since it was New Years Eve, but I guess they really wanted it completed before the new year.
After the whole installation I was able to configure the battery myself from the app. Managed to set it up on a schedule to charge from the grid during the free hours from my electricity provider. Although the wording in the app was a bit confusing and there weren't any clear instructions on what some settings were. So a bit of trial and error was involved.
Very happy with the system, especially at the price point that it was offered on. I've referred them to other family members to install battery systems at their homes.
Battery rating: 5/5
19 January 2026
An incentive was offered by VoltX Energy for this review. Learn more here.
Excellent value for money
After receiving a number of different quotes, I took the plunge on the Volt X offering. Definitely the lowest cost for the biggest capacity setup (50KWh battery with 10kW hybrid inverter) that I have found on the market. AC coupled to an existing 5kW solar array which I will probably extend via DC coupling at a later stage. The installation was done well and as per my requirements (internal back wall of the garage) which is 15m away from the main switchboard (so much more effort for the installer) but keeps the battery undercover and away from the hot western sun. There was a small mix up between Volt X and contract installer, job card had not identified the need for safety bollards for garage installation. I ended up getting some bollards from Bunnings which they installed and subtracted the cost of from the final invoice. Volt X were easily contactable during the install to clarify any issues. The Solplanet app is providing excellent usage data. I cannot fault the equipment or installation to date.Battery rating: 4/5
16 January 2026
Overall good experience
Quick turn around.Price is very competitive.
People who installed are all professionals.
15 January 2026
Good professional installation. Good quality product.
Good sales process. Very patient sales team went through all technical details of installationVoltx sent a professional team to perform installation.
They did good work.
Not sure how robust installed battery product is. Hope it will last long.
14 January 2026
Excellent value, installed neatly and working well
The sales/quoting process was mostly good. I was always able to reach someone on the phone and was called back when I was told I would. There were a few occasions where I wasn't sure what was happening, but in the end the system was installed much more quickly than I anticipated.The installers arrived ahead of schedule. The chief installer had reasonable English, kept me informed about what was happening, and asked me whenever he needed something clarified. They listened to how I wanted the cabling run and did as I requested although it was a little more work. The job was quite neat and tidy when finished.
The system was fully operational when they left. They had set up my SolPlanet account and helped me install the App. They had tidied up and left before I realised they were going, and I did have some more questions which I didn't get a chance to ask. That was only a small problem though. Overall they were friendly and professional and got the job done.
14 January 2026
Fantastic installer
Everything was good and went smoothlyThe communication was polite and understandable
13 January 2026
Voltx review
Avoid at all costs.I was fooled into signing up with them in Nov 2025. They performed the installation in Dec by a third-party company called Solplanet, and the wiring is incorrect. The battery never charges from solar and keeps circulating grid power in and out. It was running for 4 days, spiking my daily use from 10kWh to over 100kWh, until I had to shut down the grid. Since then, I have tried to contact them multiple times. Most of the time, they don't answer. When they do, they say this is under review. They sent a so-called technician who couldn't speak a word of English. I had to use google translate to communicate, and he left without any fix.
I called them again today, and after spending over an hour of the phone, they said it might be another two months before they can send a technician.
08 January 2026
Professional Installation
I've recently been the recipient of a VoltX 50KWh / 10KW Inverter package. I've been pleased with both the install and system performance to date.The install was planned and executed swiftly, note there was about a month of quietness (I suspect VoltX are very busy) then I received a call asking if the install could occur the following week. The technician, Sean and his crew, arrived promptly as scheduled and proceeded to install the battery and inverter over a 4-5 hour period. I had a long cable run requirement.
All the conduit was up to code - electrical conduit and installed super neat, all wall fixings were galvanised and finished well.
The battery slab was provided, it's simple and worked well with the levelling feet of the battery columns.
The inverter runs reasonably quiet and the battery seems to run cool which is great.
We have had several days under heavy use, 35 degree + with the AC going. I also have an EV and have been charging the car, no issues at all.
The Solplanet app is used and seems quite flexible in how you can set the system up. I use the Time-Of-Use setting which works well with my electricity plan.
I recommend VoltX, although the pricing may seem unbelievable this is not a low quality system. it appears to be built solid and looks good. I suspect VoltX make their revenue from the government rebates and not the install. This is not to diminish the quality of the install, Ive seen some shockers out there and I'm quite fussy. I'm very happy with this install and the professionalism from the team.
Inverter rating: 5/5
Battery rating: 5/5
08 January 2026
Great experience
ProsInstallation was great, every time I've needed to contact them for questions they've been available to help.
Installers did a great clean job, and batteries are working well.
Cons
The electrician didn't speak great English which did make it more difficult, and some questions I had I didn't get a great answer.
Inverter rating: 5/5
Battery rating: 5/5
08 January 2026
An incentive was offered by VoltX Energy for this review. Learn more here.
Smooth process and neat installation
Quoting and coordination was online and fast making it easy.Installation was well managed and neat. The connection to the internet and App was easy.
Customer service has been prompt and well communicated.
They accommodated my request to mount on custom footings.
Inverter rating: 5/5
Battery rating: 5/5
06 January 2026
So Far so good
Recently I installed a 10 KW Inverter with 50KW Solplanet Battery. I paid the $100 deposit on 14th December and by 29th December they installed the system.It was very efficient specially given it was the holiday period. The installers were good but as per discussion with me they left the leftover boxes which was fine but the work done was a bit messy but overall they did a good job.
The battery has been running for the last 1.5 weeks and it's been running smoothly so far. The inverter and the battery temparature seems to be good.
I am reviewing 5 star as per my experience till now. But the real challenge will be the reliablity of the system in the long run and how Voltx Energy deals with any potential issues, after sale service and any warrantly claims. But so far it has been a good experience which warrants a very positive review. Hopefully that will be experience going forward as well.
Panel rating: 5/5
06 January 2026
Nice clean professional install
We had a Voltx Energy 50kW battery with a 10kW inverter installed, and the entire process was handled professionally and completed within the proposed timeframe. The installation was smooth, well-organised, and on schedule. Since the system has been installed, we’re able to consume most of our solar energy and use it when required, which has made a noticeable difference. Overall, very happy with the system and the service provided.Battery rating: 5/5
06 January 2026
Solar Battery Review
Excellent initial contact and help understanding system. Quuck installatio process. great customer service.05 January 2026
An incentive was offered by VoltX Energy for this review. Learn more here.
Great
Installation was done in a timely manner and the installers cleaned up before they left.the The next day the electrician explained how everything worked and helped with the app.02 January 2026
Very professional service
The quote was quick and presented value for money so I went with VoltX. Since installation we’ve not drawn power from the grid. It does what it says on the box. Very happy with the equipment and the service.Inverter rating: 5/5
Battery rating: 5/5
02 January 2026
An incentive was offered by VoltX Energy for this review. Learn more here.
Absolutely great
The teams response was great. Our wait time was less than a week. Everyone was so responsive before and after the installation. Very happy with the battery purchase and getting 50kWh + inverter for $4000 was amazing. We paid a little bit extra to have all circuits in the house work in the event of an outage.01 January 2026
An incentive was offered by VoltX Energy for this review. Learn more here.
Money well spent
The whole process went smoothly. From getting quote through the installation.30 December 2025
Fantastic value and great service from Voltx. Highly recommended.
Solar battery now makes sense as the fed rebate kicks in. Voltx has aggressively marketed for the best value solar battery system for the money.The quotations and options were flexible, good communication from time to time even the contractors made sure the service installation goes smooth. Tye setup is now done within a month and I can already picture my energy cost going down over the time. The ROI would be around 3 years which is pretty good.
I have already recommended few of my friends and they signed up as well with Voltx.
22 December 2025
An incentive was offered by VoltX Energy for this review. Learn more here.
Excellent Battery System with Professional Installation
We recently had a battery system installed by Voltx Energy using a Solplanet battery, and overall the experience has been very positive. The installation process was smooth and professional, and the entire system was installed within a single day. The battery system offers excellent value for money, particularly when taking current rebates into account, and the large battery capacity has significantly reduced our reliance on grid electricity.19 December 2025
An incentive was offered by VoltX Energy for this review. Learn more here.
Smooth installation with surprising upgrade
Quote and install location organized quickly after initial inquiry. Long wait for installation, but then it came with free upgrade from 30 to 50kWh battery. Installation day went smoothly with a few short power interruptions.Battery rating: 5/5
16 December 2025
Quick Installation and good customer service
Installation was prompt and I received excellent customer service for the product.Inverter rating: 4/5
14 December 2025
Clean and Green
Clean and Green.Thanks to Voltex i have gone from 3 kw panels for the last 7 years to a total of 9.3 Kw of panels, hybrid inverter, back up power in black out and 50 Kw of Batteries. The whole experience both service, communication and price has been like not going to the Dentist, painless and stress free. Installation went without a hitch, both batteries,and panels and then some more batteries. Best day so far on a East West configuration due to roof orientation has been 58 kw, more than I consume.
Next will be a smart meter, then begin exporting to the grid through a third party. It feels good to be part of the solution rather than the problem for a change and maybe soon households will be helping to power the grid at night in addition to other mainstream storage. I may have been born in the 1950s, but i don’t want this country staying there, let's keep advancing and progressing. You can’t go wrong with VoltX.
13 December 2025
VoltX Energy solar panels and battery installation
The sales team were prompt, polite and followed up regularly during the quotation phase.The installation went as anticipated with the installer being on time, worked diligently and assisted with checking the functionality as well as ensuring the connection to my phone App and Bluetooth functions were working.
13 December 2025
An incentive was offered by VoltX Energy for this review. Learn more here.
Fantastic installer Akash, Good sales person, Elma
Both are very helpful and understanding people.Sales, Elma was very understanding of our needs and gave us good price.
Installer was very neat and tidy workmanship.
No rubbish was left around.
Panel rating: 5/5
12 December 2025
An incentive was offered by VoltX Energy for this review. Learn more here.
Review
The sales process was clear and helpful. Although I have to wait for 4 months for the installation of battery but the electrician were punctual on their ETA. They also help organise the grid connection after the install
10 December 2025
An incentive was offered by VoltX Energy for this review. Learn more here.
Great value for money, sub that they used for installation in SA was great
Excellent value for money on a 30kwh Neovolt system. Not a lot of information available in Australia for the system but seems to be running great so far. Some pain through the wait, an originally quoted program of 4-6 weeks turned to be 5 and a bit months, although can't be all that suprised given how popular the rebate program was.The sub-contractor that they used for installation in souther suburbs Adelaide was phenomenal. Super friendly team, made sure installation was done cleanly & securely. Returned to fix up some niggling issues and now system is running perfectly
Battery rating: 5/5
10 December 2025
Installer was knowledgeable and very helpful as helping me organising the layout for the install
Install took half a day for the inverter and battery pack.All very well laid out, properly labelled and colour coded.
Neat and helpful app for monitoring
Panel rating: 5/5
Inverter rating: 5/5
09 December 2025
An incentive was offered by VoltX Energy for this review. Learn more here.
Savings
Despite taking longer than expected to install we are happy with the product and are looking forward to our next power bill.Battery rating: 5/5
09 December 2025
An incentive was offered by VoltX Energy for this review. Learn more here.
Voltx 50kwh
All good here. Nil.issues.Very fast install. Works great.
Battery rating: 5/5
09 December 2025
Steer clear of these guys
Asked for a quote for install, agreed on price and was made to pay a deposit the same day otherwise discounts will not be applied. Been months since with no contact unless I sent an enquiry.I was initially told I would get a call to before November to confirm an install date for November.
No contact was made so I made an enquiry, then I was told it was still on track for November install and that I will be contacted 1 or 2 weeks prior to the install and that I've misunderstood the previous emails stating when the installs will be done. They even highlighted "November" so I can read it clearer.
I understand that when companies put out deals they could get inundated with new orders but they should try to at least let the customers know what is going on.
I'll be asking for a full refund.
04 December 2025
Avoid VoltX Energy
Avoid VoltX Energy: Months of misery, dishonesty, and non-existent customer service.If you are looking for a solar battery installation and value your time, sanity, and deposit money, look elsewhere. My experience with VoltX Energy was a catastrophic failure of communication and accountability that lasted for months. What began as a promising price quote quickly devolved into a nightmare, confirming that a "good deal" is worthless without basic professionalism.
The deceitful hook and the post-payment ghosting - The sales process was smooth, efficient, and convincing—right up until the moment my contract was signed and my deposit was paid. This is where Voltx Energy’s real modus operandi began: Once they had my money, my salesperson vanished. Any attempt to contact them with legitimate questions was met with total radio silence. This immediate post-deposit ghosting was the first of many major red flags.
After a two-month delay, the installation was finally scheduled. I was guaranteed an appointment between 9:00 AM and 12:00 PM.
I cleared my entire morning. I waited.
The installer finally arrived at 4:00 PM, admitting he had been booked for an afternoon slot all along, directly confirming that Voltx Energy provided false information.
This was not a slight delay; it was a full workday wasted due to their incompetence and blatant scheduling error.
When I demanded fair compensation for the significant time they stole, their response was insulting and tone-deaf - A mere $300 discount toward a blackout protection switch—an essential item I would still have to pay extra for. This demonstrates a complete lack of respect for the value of my time. Immediately following this argument, the installation was arbitrarily pushed back for another two months. The support team remained virtually impossible to reach during this entire period.
I was forced to resort to desperate measures and make multiple frustrated and loud calls just to get the attention of a Customer Support Manager. I detailed the months of delays, the scheduling deceit, and the inconvenience (including spoiled food during a recent power outage). The manager's final offer—rejecting my reasonable request for a free blackout switch installation by 2025—confirmed their unwillingness to take real accountability. They valued their paltry discount more than customer retention or correcting a severe service failure.
Run, Don't Walk, Away From Voltx Energy The relationship is terminated, but the lesson remains: Do not choose Voltx Energy if you are unwilling to tolerate months of significant, uncommunicated delays, scheduling misinformation that wastes your personal time, and the extreme frustration of having to scream at a company that has already taken your deposit.
Voltx Energy is a company you must avoid. Their excellent sales pitch is a mask for fundamentally broken post-sales support.
02 December 2025
An incentive was offered by VoltX Energy for this review. Learn more here.
Great price
Booking and installation was fast and professional. Access was tricky, but the install time worked very hard to make it happen.02 December 2025
An incentive was offered by VoltX Energy for this review. Learn more here.
Exceptional Installation
Company showed up on time and even though it was a wet and windy day they continued until the installation was completed.We were shown the system operating and what each activity was about.
Very pleased with the final result as they also tidied up before leaving.
Recommended for solar battery install
Recommended for professional install & reasonable price for a 30kw battery.