Elecforce Reviews
Based on 48 reviews
- 5 star 13
- 4 star 33
- 3 star 2
- 2 star 0
- 1 star 0
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Elecforce Solar is a Bayswater, Victoria based Electrical and Solar Installation Company. We concentrate our efforts in the NEast suburbs of Melbourne but can easily travel. Elecforce fills a niche market sitting between the Big4 monsters and the smaller General Electrical contractors. The actual install of Solar to your roof and the support of the ongoing warranties are our competitive advantages.
Paul Caulfield is our head Electrician. He started in 1995 and has specialised in Solar since 2011. Paul has overseen the installation of 1100 Residential and Commercial systems totalling over 7 Megawatts.
Site visits are not compulsory but are offered either after the quote or before the install. And we should be able to better any genuine written quote (there is some product we would not support) so be sure to ask and get what is best for you.
Elecforce Solar Reviews
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State | VIC |
Post Quote Information
Reason for purchase |
Best Price Best Quality System Best Salesperson |
Solar System size | |
Cost | $3000 to $6000 |
Supplier Reply
Thanks for the feedback and support on the competitive advantages Elecforce has. Solarquotes is not just about getting a range of price comparisons but its biggest value (as you point out) is to build up a body of knowledge that leads both you and me to what is best for your roof. After that price is the last thing not the first.Flex Powerplay is new to the market as a monitor and new software tech always causes us a few complications at first. We all just need patience. Show additional information
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State | VIC |
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Reason for purchase | Best Service |
Solar System size | |
Cost | $6000 to $10000 |
Supplier Reply
It took a little bit to get it across the line but between us we arrived at a good price for the system. Open negotiation gets a system on the roof. I have never had a client that regrets the decision to go Solar and nor will you. Thanks for the 5** Show additional informationCustomer Rating
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State | VIC |
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Reason for purchase | Best Price |
Solar System size | |
Cost | $3000 to $6000 |
Supplier Reply
Thanks Bill, You have pointed out our competitive advantages which is the least you should expect when spending on a long term investment. It did help that you knew what you wanted, said what you wanted then allowed the negotiation to get to the right size, product and price. 2 way streets are easier to drive on. Show additional informationCustomer Rating
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State | VIC |
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Reason for purchase | Best Service |
Solar System size | |
Cost | $6000 to $10000 |
Supplier Reply
Thanks Denis, nice words with the emphasis on your reports about the performance of the new Sunpower P series with Enphase. As I say "Sunpower are the Grandaddy of Solar yesterday, are today and will be in the future" Now that Enphase is an option with Sunpower Elecforce will always make Sunpower as competitive in pricing as we can just so the option gives clients as much pleasure as it does to you Denis.Show additional information
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State | VIC |
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Reason for purchase |
Best Price Best Quality System Best Salesperson |
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Cost | $6000 to $10000 |
Supplier Reply
Thanks Allen, It all helped with your willingness to communicate with me. That way we all get what we need to go forward. Show additional informationCustomer Rating
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State | VIC |
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Reason for purchase | |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase | Best Service |
Solar System size | |
Cost | $6000 to $10000 |
Supplier Reply
Thanks David, Good to get back on the right side of the ledger in the Customer service ranking. We have had a few issues with paperwork requirements and the additional stuff from VicSolar. It always takes a few weeks to get sorted. Show additional informationCustomer Rating
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State | VIC |
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Reason for purchase |
Best Price Best Quality System |
Solar System size | |
Cost | $3000 to $6000 |
So until today 19th October 2018 we have not been able to sell our extra power back to the grid. Show additional information
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State | VIC |
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Reason for purchase |
Best Price Best Quality System Best Salesperson |
Solar System size | |
Cost | $3000 to $6000 |
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State | VIC |
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Reason for purchase |
Best Quality System Best Salesperson Best Service |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Cost | $6000 to $10000 |
Installation team were very professional and very friendly. Show additional information
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State | VIC |
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Reason for purchase |
Best Quality System Best Service |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase |
Best Price Best Quality System Best Salesperson Best Service |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase | Best Quality System |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase | |
Solar System size | |
Cost | Under $3000 |
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State | VIC |
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Reason for purchase |
Best Quality System Best Salesperson Best Service |
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Cost | $6000 to $10000 |
Supplier Reply
Thanks Daniel for bringing this to our attention. Without this feedback we cannot improve our systems and procedures. Could we look at the timeline as below.Deposit paid 19th June
Install begun 25th June
Completed 6th July (bad weather inbetween with resheduling)
CES Lodged 8th July
Grid Inspected 9th July
Connection AGL to the Grid paperwork lodged to AGL 13th July
Heres where we went wrong with the Solar Connection paperwork. Our form did not have the model number of the Inverter noted so AGL did not go through their processes of allocating a solar plan (8 working days) or log back to us requiring an amendment. We were only aware of this when you called us last week informing of the email AGL sent to you. We have since relodged the correct paperwork and expect the meter to be put on a solar plan.
In spite of this you will be dissapointed that you have missed out on approx 2 weeks of the feedin tariff IF we had got it exactly right and completed the entire Solar turnaround in less than 1 month - we are proud that Elecforce can do this within 1 month whereas a lot of Solar companies cannot even install for 4-8 weeks.
A 10 kwt system for the last 2 weeks could export 20kwh per day after home offset. So we are depositing back $40 to your account as compensation.
I hope this goes someway to improving your veiws of Elecforce.
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State | VIC |
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Reason for purchase | |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase | Best Salesperson |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase |
Best Salesperson Best Service |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase |
Best Price Best Quality System |
Solar System size | |
Cost | $15,000 to $20,000 |
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State | VIC |
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Reason for purchase | |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
Post Quote Information
Reason for purchase | Best Salesperson |
Solar System size | |
Cost | $6000 to $10000 |
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase |
Best Price Best Service |
Solar System size | |
Cost | $6000 to $10000 |
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State | VIC |
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Reason for purchase |
Best Quality System Best Service |
Solar System size | |
Cost | $6000 to $10000 |
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase | Best Quality System |
Solar System size | |
Cost | $3000 to $6000 |
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Customer Location
State | VIC |
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Reason for purchase |
Best Quality System Best Salesperson Best Service |
Solar System size | |
Cost | $3000 to $6000 |
It still remains a bit of a mystery in terms of who to believe regarding the quality of panels. I guess you can only hope you get what you pay for, in the end.
(In terms of advice for our future use, perhaps some consideration could have been offered (and is possibly on your website...) about what the size of the system means in terms of potential battery installation. Our distributor (UE) allows for 10kW systems in this area. We have installed a 7.98kW system through a 6kW inverter, allowing us the possibility of a 2kW battery in the future. So whilst we were advised that the system could be fitted with a battery in the future, the likelihood of ever seeking a 2kW battery is pretty low. Perhaps that will all change in the passage of time...) Show additional information
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State | VIC |
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Reason for purchase | |
Solar System size | |
Cost | $6000 to $10000 |
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase | Best Salesperson |
Solar System size | |
Cost | $3000 to $6000 |
Supplier Reply
Thanks for the feedback Peter.Because this is the poorest review Elecforce have received and way outside our norm I need to address your ratings from our point of view.
(1) Value for Money - a 4.28 Winaicco with Fronius 5 kwt Primo at $5975 is very good value for money and you did compare that against other like for like quotes on pricing. If you chose the price I cannot understand why you would devalue your own price decision yet still rank the quality of the system as 5.
(2) Installation - I presume that the broken tiles were your main issue on installation. Old Terracotta tiles are always an issue to all installers and any other trades working on the roof. You did only have a few replacement tiles on hand and Shaun did go to the supplier and replaced 30 tiles which Elecforce paid for. You have also held back $100 of final payment for other chipped tiles. It is disputable as too whether Elecforce were responsible.
(3) Customer service - You were site visited and quoted on the day you put through your request to SolarQuotes (Jan 12th). I responded to all your email queries on the date received. The deposit was received on the 23rd Jan and the install was completed in the proper time frame especially considering Dec and Jan was a rough time for Solar in that product like Fronius was not available.
Elecforce is able to take on board criticism because it improves us all however I think that the issues you have had are solely in the construction of the roof material. Elecforce did whatever we could (at our cost) to better the roof and install Solar. I think that you have been too harsh.
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State | VIC |
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Reason for purchase | |
Solar System size | |
Cost | $3000 to $6000 |
Can't give these guys any more than 5 stars but they definitely deserve it.
Highly recommended! Show additional information
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State | VIC |
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Reason for purchase |
Best Quality System Best Salesperson |
Solar System size | |
Cost | $6000 to $10000 |
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase | Best Service |
Solar System size | |
Cost | $3000 to $6000 |
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Customer Location
State | VIC |
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Reason for purchase | Best Service |
Solar System size | |
Cost | $10,000 to $15,000 |
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State | VIC |
Post Quote Information
Reason for purchase | Best Price |
Solar System size | |
Cost | $3000 to $6000 |
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase | Best Service |
Solar System size | |
Cost | $15,000 to $20,000 |
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State | VIC |
Post Quote Information
Reason for purchase |
Best Quality System Best Service |
Solar System size | |
Cost | $6000 to $10000 |
Customer Rating
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase | Best Quality System |
Solar System size | |
Cost | $15,000 to $20,000 |
Customer Rating
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase |
Best Quality System Best Service |
Solar System size | |
Cost | $3000 to $6000 |
Customer Rating
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Value
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System Quality
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase | Best Quality System |
Solar System size | |
Cost | $6000 to $10000 |
Customer Rating
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System Quality
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase |
Best Quality System Best Salesperson Best Service |
Solar System size | |
Cost | $3000 to $6000 |
Customer Rating
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Value
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System Quality
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase |
Best Quality System Best Service |
Solar System size | |
Cost | $6000 to $10000 |
Customer Rating
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Value
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System Quality
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase | Best Quality System |
Solar System size | |
Cost | $6000 to $10000 |
Customer Rating
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Value
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System Quality
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase | Best Service |
Solar System size | |
Cost | $6000 to $10000 |
Customer Rating
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase |
Best Price Best Quality System Best Service |
Solar System size | |
Cost | $10,000 to $15,000 |
After completing my order, he transferred me to Paul Caulfield. Paul is very good to deal with, the team he sent to my place to install panels was very professional too and did a neat and clean job.
Upon completion of installation, they explained to me in detail what would happen with regards to process of connecting it to grid.
Once installed, I had questions after week or so, and both Hugh and Paul were very helpful in answering my questions.
I would recommend Elecforce as preferred installer to anyone in process of installing Solar Panels.
Thank you Hugh and Paul, you guys should get 6 out of 5 star ratings. Show additional information
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State | VIC |
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Reason for purchase |
Best Quality System Best Salesperson Best Service |
Solar System size | |
Cost | $3000 to $6000 |
Customer Rating
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase |
Best Price Best Quality System |
Solar System size | |
Cost | $10,000 to $15,000 |
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase |
Best Quality System Best Service |
Solar System size | |
Cost | $10,000 to $15,000 |
Customer Rating
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Value
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Customer Location
State | VIC |
Post Quote Information
Reason for purchase |
Best Price Best Quality System |
Solar System size | |
Cost | $6000 to $10000 |
Customer Rating
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Value
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System Quality
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Customer Service
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Installation
Customer Location
State | VIC |
Post Quote Information
Reason for purchase | Best Quality System |
Solar System size | |
Cost | $6000 to $10000 |