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InStyle Solar Reviews

Based on 7 reviews

  • 5 star 0
  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    3.71
  • System Quality
    4.57
  • Customer Service
    4.29
  • Installation
    4.43

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About InStyle Solar, Solar Installers

InStyle Solar is a Solar Power Installation company based in Brendale and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

InStyle Solar Solar Reviews

Did not attend twice on agreed date due to issues with installers but did take money off cost to compensate for inconvenience. Show additional information
Of the 3 quotes supplied, only 1 did an onsite visit but did not have the type of panels I was after, I found that Instyle Solar could provide exactly what I was looking for at a very competitive price to the previous 3 quotes. Show additional information
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Overall my experience with Instyle Solar has been horrible. I have a very negative view and would not recommend Instyle Solar to anyone. From cancelled quote appointments to the sales person just not showing up to appointments, after I made special arrangements to come home early from work. These early warning signs should have been enough to indicate that I needed to take my business elsewhere. In the end, the sale person who did come out was helpful and knowledgeable so we made the decision to get solar.
It was all downhill from there - we were initially told that installation would happen in the first week of January (as written on our quote). Installation did not happen until the end of January. From there, the communication issues started. From no-one having a record for my contract to have solar installed to a tradesman turning up on site with no notice whilst I was out and having to return home so that they could work. The company's excuses ranged from miss-communication between the Brisbane and Gold Coast offices to new staff members, different diary management systems between the offices and contractors working for the company. When the solar installation did start the workman had to leave half-way through the day to finish a job in Newcastle - resulting in them leaving rubbish and mess all over my front yard. When they did return 5 days later to complete the work, there was no communication again or arrangements made to myself or my husband. Once again our power was switched off at the main without notice and resulting in lost work, due to our computer not being shut down properly. When we finally received the tax invoice it was addressed to the wrong person, for the wrong amount. They were chasing money for a job that was not complete yet, as the meters in the power-box had not been changed over. Once again this was not communicated.
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Brett was helpful and answered any questions I had.

Would recommend if you are looking into solar
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Price was a little more than the cheap deals from places like True Value Solar, but please take my advice here... DO YOUR RESEARCH! Solar panels are one product that the quality of the panel really matters. Don't go cheap, you will have limited life span and constant problems. Instyle solar representatives were very helpful, don't BS you and their follow up services are top notch. Other companies will install for cheaper and then fob you off if there are any issues later on down the line. As per another review on here, you need to know when your consumption is highest to make full use of the panels. As a stay at home mum living in a house with a MASSIVE hot water system and a pool, Instyle solar have helped me reduce my $1000+ quarterly bills to under $200 a quarter! It was $83 last bill I got! I knew going into this that I didn't have enough roof space to reduce my bills to $0, but I could not be happier with the quality, assistance, and professionalism that Insyle Solar provides. Highly recommend to anyone who is in the market for solar! Show additional information
Things people should prepare for before getting Solar Quotes and know how much power you use in Sun hours and Night hours as I learnt a lesson the hard way here. Know how much power you use at night from 5pm to 6am . As Salespersons will talk about your average daily usage off your Electricity account - you need to know when your usage is. Example : Average account usage per day 32kwh per day - You can run your Hot water, laundry and Pool in Sun hours but you cant change your usage when you get home from work for cooking and domestic activity and in my case it was half my daily average usage. So the perceived saving of reducing you account can be blurred if you have an expectation that your usage is higher in Sun hours - Make sure you manage the timing of appliances for example our Hot Water is timed for 8am start our pool pump for 10am and I have found in most cases at present the Solar is generating enough to cover the electricity usage plus some. I am total happy with my solar system I am just sorry I didn't do more homework to be better informed about my daily usage for my household. Show additional information