InStyle Solar Reviews

Based on 76 ratings Aus Ranking

  • 5 star 35
  • 4 star 32
  • 3 star 4
  • 2 star 4
  • 1 star 1

Average Customer Review

  • Value
    4.35
  • System Quality
    4.63
  • Customer Service
    4.53
  • Installation
    4.59

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About InStyle Solar, Solar Installers

InStyle Solar

Reviewers report paying: $6,000 - $11,287 for depending on hardware choice and installation difficulty ( how is this calculated? )

InStyle Solar is a Solar Power Installation company based in Brendale and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

InStyle Solar Solar Reviews

Seamless delivery

We have been very impressed with Instyle Solar and in particular, Bryan Adams from beginning to now handover of the solar. He was able to meet us at home at a time convenient to us and explained the product, including the benefits of Solar and the value it will bring to our family by going through our usage and family needs, as well as answering all of our questions patiently. The installation happened earlier than first promised and communication about the date change was great! We have nothing but praise for Bryan and the team for the seamless delivery of this amazing product. Thank you. Show additional information

Easy to deal with, great installers & competitive pricing

Easy to deal with. Competitive pricing, great installers & system exceeding expectations. Show additional information

Excellent service from quote to installation

George Ghattas helped us understand the value proposition for solar with a professional presentation for sizing & pricing that gave us confidence in the return on investment proposal. The installation team needed two visits to fit the panels due to a windy storm, but did an excellent job that looked good & again made us feel comfortable that we had chosen the best team to do the job. We look forward to appreciating the valuable impact of solar energy in reducing our monthly bill payments as well as generating money back from the retailer from our feed-in capacity, all according to the original plan presented. Instyle Solar are highly recommended service providers. Show additional information

Very happy

The sales and quoting process was excellent. Kathy explained everything to a tee and is a very friendly person.
The installation went very well and the electrician Adam was very helpful and friendly. My son was very impressed with the quality and cleanliness of his work.
Overall I am very happy from start to finish and would recommend Instyle Solar to anyone who is thinking of installing solar
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Recommend Instyle Solar – This company has been in the business for a long time

Our consultant Bryan Adams was very professional in dealing with us. He asked the right questions and understood our solar requirements. He was very knowledgeable and made the process easy to follow and understand.
There were no deviations to the timeline from when we purchased the product to final installation. They are highly reliable.
The very first month of going live with Instyle Solar, we received a c.$90.00 credits.
The Instyle Solar app is very friendly to use as well.
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Fantastic installer Quality System / Value for Money

Cameron was a great sales person asked all the right Questions, from Instyle solar the panels came from Canada 20 years Guarantee, same day installation polite, there when they said they would be there, cleaned up no mess,and helped me with grid connection! All up and running now very pleased with Instyle solar Show additional information

Instyle Solar A Good Choice!

With so many solar suppliers on the market we were keen to choose one with a good solid background and reasonably priced, and Instyle fit the bill. Bryan Adams, our consultant, was thorough and followed up every step of the way. The installers were professional and efficient. Would certainly recommend Instyle Solar ! Show additional information

Highly recommended!!

I was initially hesitant about getting solar but thought I would just get some information about it all. We met with Kathy and she took the time to explain how it all worked and what savings we could make. She answered all our questions and alleviated any concerns we had. Their whole team is very professional and helpful, and they do not hesitate in answering any questions even after the job has been completed. I would also like to give a shout out to the installation guys as they were fantastic and did a fabulous job. We honestly would have no hesitations in recommending the Instyle Solar team to anyone, in fact have I referred my brother to them, and he too has had them install a system for his place. Show additional information

New Installation

In Style Solar have just completed my installation and all aspects from the initial consultation to finalisation has been faultless. My wife and I were particularly impressed with the sales process headed by Bryan Adams and the final product and pricing were as initially quoted. Bryan Adams was knowledgable and provided us with a high level of confidence with his polite and informative style. The install went ahead fairly smoothly although we were asked to re-scheduled on two occasions but the agreed follow-up dates were met. The technician that attended to the update of our meter box was very polite, removed all job spoils from his work area and the gave us a full run down on the hardware and instructions on the In Style Solar App to monitor power usage. We are still waiting for our Energy Provider to attend to grid installation but do not see this as an issue for InStyle Solar. Show additional information

Great all round

Everything ran smoothly we were informed in a lot of detail of what to expect and of the product. The sales rep was very friendly and helpful with any of our questions. We were happy with installation. They were quick, tidy and informative. The customer service was very professional and friendly they helped us with every step. Show additional information

Great installer. Happy and well mannered. Explained everything he had to before he left. Great experience.

Sales lady Kathryn was awesome. Came and sat and explained it all to us. Doing the calculations so we could decide which option would best suit us.
Installers were good. They were quite and polite. Got in and did the job needed and then cleaned up their mess before leaving.
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Stress Free Solar Installation

Every aspect of this installation was very easy. The salesman Bryan Adams was very knowledgeable about the products and the business. Explained everything with a lot of detail and answered all our questions.
The installers Mark & Connor were friendly, polite and very hardworking on a hot day! They explained how the inverter worked to make sure I knew my way around everything and assisted with setting up the app on my phone.
I would recommend this business to anyone I spoke to about Solar.
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Great solar experience

Frank was excellent at the sales quoting stage
The installers were honest, clean and efficient on the roof. System works perfectly.

Only holdups were my now ex electricity retailer and meter contractors exchanging the meters and getting that right...

Can only say good things about the quality of the products, service and value from Instyle.
Great confidence they will also be there if I need future support
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Investment success

Very happy with the entire process from arranging a time to visit, relevant information was discussed as I had asked, constant contact from beginning to end, installation was moved forward, analytics dashboard is very helpful. We are seeing savings close to what was indicated.

I did have to follow up a couple of times to get the dashboard set up but it didn’t take too long and I’m checking it all the time for statistics of usage.

Pretty happy overall, happy to recommend! A worthwhile investment so far.
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Great work and hassle free

-Sales were good, Josh was humble and put everything on the table; he did do his rehearsed routine when showing us the Instyle solar yearbook thing though...came off a little robotic, sorry Josh :-) But once he finished that he was a top genuine bloke.
-The installer was professional and well mannered, I cant remember his name but they were efficient and quality Tradesman. The only downfall here is that I believe the pannels are too close to my gutter on the side of the house (almost flush) and when I get my patio installed to put the caravan under I will have to get the pannls moved.
-But honestly, the person that left the most positive impression was Dave Bishop; he was the liaison organising time for the install and also checking in after the install. He was very down to earth and put things in a relatable context, top work Dave
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Best customer service.

So happy I went with Instyle Solar. Bryan Adams was very knowledgable and patient, explaining everything to me thoroughly the whole way through. Instyle Solar also follows up after installation to make sure you're happy and to answer any questions you have. Best customer service I've ever experienced. Show additional information

I nearly didn’t install solar

I nearly didn’t install solar because after talking to at least 15 different providers I’ve become confused and I was just about to walk away from solar altogether it was about time I received a phone call from Instyle solar and I initially told them there was no way I would be interested however they periodically rang me and finally I accepted their offer of having a quote done at my household it was them that their salesman Cameron came and he’s no BS style one be over I was pretty knowledgeable by this time about solar having been through a lot of quotes however Cameron laid out in a way that was so practical and user-friendly I couldn’t say no as far as install goes it was seamless I marvel at how hard the fellas worked out really did a great job in a short amount of time Show additional information

Process and Installation was straight forward

The sales representative Warren explained everything so well. He had answers to all my questions and made me feel at ease with our purchase.
The installation guys were very polite and efficient. The site was left clean. They made sure everything was 100% before they left.
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Excellent - they made a big decision easy

I'd been thinking about getting solar for some time and Instyle Solar made it very easy. The sales rep, Harry, was very approachable and answered every question I had. With so many options out there, I was particularly impressed with the third-party auditing system they had and the price was very reasonable. The system could pay itself off in three years and save me thousands in the long term. After doing the maths it was a no brainer. And the added bonus of the environmental savings was very important to me. The app tells you how much you are saving - the equivalent of planting trees or taking cars off the road. The installation was quick and easy with no problems and the installers were very polite. There was one minor issue after the fact that needed to be fixed and they were on-site within a day and resolved everything at no extra cost. Show additional information

Excellent provider

From start to finish the journey was better than expected and exceeded expectations. Show additional information

Knowledgeable, professional and customer focused

InStyle Solar were very easy to work with. They were meticulous in ensuring we knew what we were purchasing and warned us of any potential pitfalls in the process. Our salesman, Harold. was highly available and willing to answer all questions. The installation team were friendly, professional and hard working. Everything went to schedule and we’re enjoying checking our app to see how efficiently the system is working. Very happy with the end result and the advice along the way. Thank you InStyle! Show additional information

Great installation

Sales person very informative answered all our questions, good system design, great installers, very helpful with all necessary processing and pricing was good. Show additional information

Great value

Salesman knew his stuff, visited home, discussed the installation and didn't pressure me to buy. Quote was emailed the day. Installation occurred on agreed day. Installer were polite, tidy and punctual. Full paperwork for grid connection, etc was arranged by Instyle salesman. Show additional information

instyle solar installers are amazing

our installers worked so well together like a well trained team. they knew their roles and their products and even cleaned up after they finished. Show additional information
The sales Rep had us believing we would easily get 42 panel 12.5Kw system.
The day of installation was a fumbling mess from the start and they could only fit 38 out of the 42 panels to the roofing as per layout planned.
Then they have run External conduit outside from roofing and in clear view down a wall on our brand new custom home, not even bothered to tuck it into or hide it in a corner somewhere...NOT HAPPY JAN!....
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Highly recommend InStyle Solar

A very efficient, organised team of Professionals.
Solar installation team were reliable, punctual and dedicated to getting the job completed on time.
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Fab service and great company

Instyle solar have really impressed me and have done an excellent job getting our 9.6kw system on our roof and up and running,
The whole process from first contact, to design of the system and working out the finances was really easy and our consultant Fabiano did a fantastic job at keeping everything moving along without ever being pushy or making use feel like we were losing control.

He displayed an in-depth knowledge of the technology and the industry that really set us at ease and was able to show us how a system made sense for our particular circumstances.

The installers did the job in a single day and were polite, friendly and knowledgeable. Right down to installing the app on my phone so I could see what the system was producing.

The system seems to be working well and producing what was promised. Our next project is finding an energy provider that can help with getting the most out of the system financially but Fabiano has offer help with that too.

I’ve been ‘burned’ buying solar before and was a bit apprehensive about trying again but have been really impressed by this decent, knowledgeable and genuinely committed company. Cheers guys.
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Made switching to solar so simple

Instyle Solar was fantastic from starf to finish. They explained everything in terms we could understand and did not push any higher sales. Show additional information

Fantastic!

Very helpful and down to earth. No BS, just straight talking professionals that know what they're talking about. Installation was a breeze and done to a very high standard using high-quality materials. Show additional information

Once they have your money they no longer care

Installation went fine and the electricity company did a great job replacing the meter, but this is where the honeymoon ends.

The wifi monitoring dongle is not working. First time i rang them i got told the guy who does that is busy an he will ring back. 3 weeks later I rang again and got the same story. 3 weeks ago I rang again and shock horror i actually got to talk to the service guy. He appeared to have no idea what i was talking about. i told him it kept dropping out. that the SSID of the dongle kept disappearing from the wifi list. i told him that at first it was ok except it dropped out when the sun went down. now IF it shows up and IF i can connect by the time I swipe to the monitor app it has dropped out again. Service guy says he's not sure what to do and will look into it.

I told him that i have been in the repair business for over 30 years and the thing to do is replace the faulty item.

That was 3 weeks ago and no response from them at all. So today I tried to contact SUNGROW the maker of the inverter, guess what their response is?? Call the installer!

Thank god the system seems to be working but if they cant fix a simple wifi dongle issue then heaven help if there is a real fault!
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Sales person that came out to my house was very good on information and could answer all my questions Show additional information
Very informative salesperson, great price. Professional installers, very helpful with post install queries. Show additional information

Great Communication and Customer Service

I found this company online and sent off a email enquiry, and have since found from the beginning no question has been to difficult and they have always been accommodating! They were able to meet on a Saturday morning to discuss what would suit our home and Fabiano came out and took the time to explain how everything all works and to make sure that we had the right size and type of system for our home.
On the day of installation the team turned up on time and I explained how to operate the system once it was installed- throughout this whole process the communication has been fantastic - I’ve been very impressed!
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Professional, value for money and great people

After being dobbed in by my partner as the contact to talk to around getting solar for our house, I was kind of dreading the experience from previous dealings with online advertising. Boy was I wrong. Right from the intital contact phone call even up to 3 weeks after installation the service from Instyle Solar has been great.

Initial contact was made to myself via a phone call and was greated pleasantly and professionally for an onsite appointment could by set-up. I have very limited time availability, and Instyle were very accommodating to my needs.

Then we come to the onsite visit. I had the pleasure of meeting Fabiano. Not only was Fabiano great to deal with, he had completed all his reasearch on the property and had pre-prepared different options that would be suitable for my property, including different Panels, invertors and payment methods. He was expremenely professional, explained everything and no question was too hard or too 'stupid' for him to place energy into answering. After empowring me with all the right information, it allowed me to decided on the best, cost effective solution for my wants and needs to take away and make my final decision. My decision became fairly simple and gave Fabiano the go ahead. He again was very professioanlly and accommodating to my needs to organise an installation date that suited me.

We move onto the installation by Gary and his offsider. Communication was excellent from both Instyle and their installation contractors. They arrived on time, again where very profressional and efficient, even with the small sprinklings of rain and kept us in the loop during the entire installation process. The install was completed just not long after lunch and Gary had not only completed a first class job, he had made sure that they entire work site was clean and left in the exact state as it was when it arrived. A complete run through of the system was giving, including how to use the app and keep track of your solar system.

From been quite apprehensive to having a great experience is the best way i can desribe my dealings with Instyle Solar and their team. This has been even more amplified the the after sales service received, through to ensuring the loop has been closed with my electricity supplier to have my old metre replaced. I cannot recommend Instyle Solar enough
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Couldn't be happier, great Company to choose!

We couldn’t recommend Instyle solar enough to anyone interested in getting a solar system. I was called following lodging and expression of interest online, unable to speak at the time of the first call the in style solar representative was very accommodating in finding a time that worked for me to further discuss. We made an appointment to meet with Fabiano a Solar consultant from the company. He went through everything and didn’t hesitate to answer any of our questions. He was so knowledgeable about the product, professional in his approach and the biggest thing that stood out for me was his honesty. My husband being an electrician who had previously had a little to do with solar with the company he works was weary at the start as I had selected the company and had a fair idea of the size system we would need but let Fabiano come back with what he thought was right for us. He was very impressed although we had intentionally mentioned a slightly larger system it was explained why we only needed the smaller size and he kept in mind we wanted to put on an air con system to our house as well. We felt like Fabiano had our best interest in mind instead of how much money he could make from our sale. The installation was done very well, the work was neat and tidy and of a high standard my husband was present and impressed with the workmanship. I have never had an issue getting through when calling they have always answered promptly and answered any of my questions or concerns. Neither of us have any regrets and would love others to have the great experience we did! Show additional information
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What great personal service.
Every aspect of ‘Instyle Solar’ was friendly, informative and professional.
Easy installation, the panels are also ascetically pleasing.
Thanks guys.
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We are so happy that we chose Instyle Solar! The staff are friendly, helpful, knowledgeable about their product and their installers were brilliant. The Instyle staff, Tiffany, Bryan and Jayden's communication cannot be faulted as they would phone us to keep us informed of the installation process, check in with us to make sure that everything was okay. I cannot recommend Instyle Solar highly enough and I am definitely recommending them to everyone that I speak to. If you want a top quality solar at a great price, if you want to deal with people who care and actually talk to you and listen to what you want and need then give them a call. If you want installers who phone you to confirm your installation time on the morning, arrive when they said they'd be there, knock on your door, shake your hand and introduce themselves to you before explaining the installation process to you in detail, work efficiently and cleanly doing their job, clean up after themselves and then show you how everything works before shaking your hand and leaving - then this is the company to deal with. My husband and I are extremely happy with the quality of service we received and the price and quality of the solar system that we had installed. Thank you Instyle Solar and wishing your company and staff continued success in this industry! Show additional information
Just a big thanks to the guys that did the installation. Very professional in every respect. Show additional information
We have now had solar installed since the beginning of February and we’re simply wrapped with its performance. We had a 10.6 kW system with an 8.2 kW invertor and we’re producing between 35 kWh and 60 kWh daily, which is pretty good! This has meant that we’re around 60% self sufficient and that is before installing air conditioning. We primarily installed solar to reduce our reliance on the energy grid and to future proof our energy needs. We certainly seem to be realising these goals.
In Style Solar has simply been faultless in their provision of service. We have had to talk Mariah and Crystal at the call centre and technical support services on a few occasions, mainly to get clarification on questions that arise during this process and she has always been courteous and responsive. We were well informed throughout the whole process without feeling bombarded and interrupted.
Our initial consultation with Fabiano was a great experience. We were certainly wet behind the ears in regards to our solar journey, but he provided an insightful background into solar technology, our requirements and expectations; we didn’t feel the hard sell and I believe we came away from the consultation with a better understanding of the potential of installing solar, a good assessment of our current and potential needs and, I believe, a reasonable quote for a system that would meet these needs. It must be said, my wife and I were entertained by the whole experience!
On the day of installation, the crew were hardworking, efficient and demonstrated a great capacity for thinking on their feet, showing that they had a good grasp of the technology that they were dealing with. Well before the day end, we have a large 10.6 kW system installed and running and pumping ‘free’ power to the house. Again the guys were courteous and left a tidy, well installed system with no mess. Well done!
It is early days with this new system, but we are impressed with this passive power generating technology; the sun comes up and all our energy needs are easy met during the day. In Style Solar are pretty damned good at what they do and we would happily recommend these guys to install your solar. Well done!
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Sales Rep Frank Luppino represented his company well. His knowledge on solar panels was exceptional. He spent time explaining step for step the process. The installers were friendly and left the site very clean. We had a minor glitch with the inverter not arriving on installation day but the next day our sparky Chris was on the mark with installation. Can’t wait to see the benefits. Show additional information
InStyle Solar provided an outstanding service to us - from the pre-installation check ups to the actual installation (which was done very efficiently and with great professionalism).

Not to mention the $$ saved, our power bills so far have gone from over $120+/month to $17!
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The sales person was very nice and had great depth of knowledge. Show additional information
Awesome installers worked around one or two little issues unique to this job and quickly found the best way to get done the way I wanted. In the end the information from Solar Quote was invaluable and really just laid everything out there for a very informed investment. With the government involvement in rebates means there's heaps of sharks out to grab the money so information is vital. Show additional information
Bryan was my initial contact and he was very helpful in explaining everything that solar panels could do to negate my power bills and indeed add value to my property. The installation of the panels and inverter was completed by two professional gents and I'm happy now to know that my house is generating its own power and returning to the grid. Show additional information
We had a great Sales person Greg come in who went through everything including showing us the fine print of other installers we were considering that have extra cost items for things like working on 2 storey buildings and the like, he spent over 3 hours with us answering all our questions. I was originally meant to get an SG5KTL-D but on installation the team put in a SG5K-D which appears to be an upgrade or at least better looking it has an LCD interface(bonus) so that was nice, I did have a question that Greg answered quickly and the customer service rep also passed onto a manager who was meant to get back to me, not a major drama but that was the only customer service fail and the receptionist answered the call with an off putting tone. The Technical admin rep filled out the service works request form and promptly sent all documents I needed to pass onto my energy retailer, I haven't ended up with any extra or hidden cost dealing with Instyle and they photograph their installers and every item piece they installed and there is a warranty on their workmanship, overall I had a pleasant experience dealing with Instyle Solar the team from the Sales, Customer Service team , Technical Admin and Installers were fantastic. Show additional information
They took the time to go over and over the maths. kW and dollars etc. and over many options. Gave me plenty of information to review and think about. And time to consider it all.

I feel confident I am doing the right thing for my situation.
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The installers left a roofing sheet off after finishing the installation. I only found it 4 days later when the ceiling in the lounge started showing water stains. It had rained each day since the install. They also left the unused roofing screws, electrical piping, glue and cigarette butt's on the roof. We also found unused roofing screws in the grass. The inverter has been set 2 hours out so the logging is wrong. We have spoken to them but they have not followed up. I can not recommend this company. I also feel the price did not match the quality. Show additional information
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