JCW Electrical

JCW Electrical Reviews

4.8

Based on 22 ratings

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About

JCW Electrical is a Solar Power Installation company based in Bunbury and serves WA. Here are their reviews as submitted by visitors to SolarQuotes
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Inverter brands previously installed

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JCW Electrical Reviews (22)

Show Most Recent reviews from All time

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.7/5

Customer Service

  • 5 star 12
  • 4 star 9
  • 3 star 1
  • 2 star 0
  • 1 star 0

Good product, good installation, good service

The sales manager was very responsive and helpful.
The product offering was consistent with the quality levels we wanted.
The installation was completed to plan and is a very neat and tidy install (roof, meter box changes and inverter).
Pricing was consistent with product choices we made and better than other offers.
We are enjoying the level of self-sufficiency we expected.

Inverter rating: 5/5
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A great experience

Getting solar is an expensive process but JCW were very reasonable with their pricing and they were very quick to get the job done. The workmanship was top notch and I am so glad that I went with JCW.
Panel rating: 5/5
Inverter rating: 5/5
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No fuss process from start to finish

Salesman was prompt and friendly with all the info required..

Installer was friendly, informative and tidy.

Customer service was good. assistance with grid connection and the internet/blue tooth synchonising.

Inverter rating: 5/5
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Every thing went well from start to finish.

From the first conversation with Darren to discuss what I needed I knew straight away who I would choose through to the process of Installation it all went well.
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Original Review on 20-07-2022:

All round very good system install

very happy with all aspects of the process.
quote was prompt and informative.
installers very efficient , punctual,tidy and answered all queries.Great clean up job afterwards.
Grid connection at first was difficult because of a problem with dongle. Darrren contacted Sungrow who posted a replacement which remedied the problem.
All in all one very happy satisfied customer and would recommend JCW Solar to others.
Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 3/5

10 months later we asked Stuart : "Are you happy with the performance of your system so far?"

Yes. I have changed my cooktop from gas to induction and hws from gas to solarhart system heated by the panels on roof with intervention by the grid if required. Very happy with the results as my energy bills are between the range of $60 - $80. I haven't had to pay a bill for about 6months due to not having used all of the government rebates.
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Fantastic experience with JCW

JCW recently installed our solar system high quality value for money, no sales bullshit straight to the point what they say they do ,insulation crew was incredibly efficient high end job super clean don't waste your time on cheap fly by night perth systems this is a local company with years of experience awesome customer service an only sell quality panels an inverters installed professionally can't recommend highly enough thanks guys.
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Fantastic, would recomend this company.

Really nice people, very informative. nice fitters, would recommend this company te4n folds. Price included new meter for 690.00
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The guys who installed the system were excellent

All installation was done by JCW I am so far very happy
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 10-09-2021:

Painless experience!

From quote to installation was only a week. They sorted everything out with Western Power. The guys who installed were professional, quick and cleaned everything up afterwards. Great experience. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Linda: "Are you happy with the performance of your system so far?"

More than happy with how the system is performing. We have gone from $600 bills down to $200. Better than expected.
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Very satisfied

Great price.
Installed at agreed time.
Followed up when requested to explain the app and the installation.
Offered unlimited follow up if we had any questions.
Highly recommended.
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New Solar Panels and Senec V3 Battery

After many Quotes from other local business my pick was JCW Solar
The knowledge demonstrated was outstanding and whiling to take the time to listen to my many questions
Extremely happy with the team at JCW Solar
The installers removed old system free of charge
Very high standard of workmanship through out the whole process
We are very happy with our new install of solar panels and battery system
Highly recommend JCW

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Very helpful

Very helpful sales person. Panels took a little longer then anticipated to arrive but that is expected lately. Installation done promptly. Would recommend
Inverter rating: 4/5
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Great service

We were so very happy with the service that we received. The salesman was very professional and knew his business very well. We were able to get our panels within 5 days of signing the contract. The installers were so good and were very tidy. The company organised everything including the grid connection. We were extremely happy with the whole process.
Inverter rating: 5/5
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Original Review on 27-11-2019:

Great service, friendly and informative

Good communication friendly and punctual.
I felt well informed and had all my questions answered promptly
The installers were neat, polite and communicated well.
Provide great after sales service, which is very important with solar and i'm glad i choose a local installer
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

11 months later we asked James: "Are you happy with the performance of your system so far?"

Yes been really good, and when i contacted JCW with a question they were very quick to reply.
Happy with the system and service.
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Original Review on 11-11-2019:

Very happy with fully Chinese solar products

Compared quotes closely, and based on the maturity of less costly manufacturers we chose Jinko panels and Sungrow inverter. All supplied and expertly installed by JCW Electrical in Bunbury. All quotes had been great, including Magic Electrical and Solar, and Solarsales, all very professional suppliers, quick, courteous, knowledgable and responsive to all questions. Finn, thanks to you personally for your knowledge and guidance for our solar system acquisition. Your guiding hand has clearly influenced this very professional and competitive solar , and allowed me to readily avoid the snake-oil salesmen of the earlier solar market. We are delighted with our 5.5kW solar PV system. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Tony: "Are you happy with the performance of your system so far?"

The system, the installers, the financial outcome - Awesome combination and thanks Finn for your knowledge and advice. My dream 35 years ago, as an electrician closely involved in the fledgling solar power world, was that one day I personally could have affordable and effective home solar power. Thank you to all the true believers for this outcome, benefiting individuals, industry - and as we so wanted back then - the environment. Finn, your work is changing the world - that, is an outstanding and humbling experience to witness first hand. Well done Finn.
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Professional Service

Darren and his crew from JCW Electrical were so professional and proficient with the lead up, installation and after care of our solar package. We cannot recommend them enough.
Inverter rating: 5/5
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Got what we wanted

Good price for the components.
Darren was flat out with quoting but always got back to us in a timely manner
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Because JCW are not just a solar supply company they can also carry out extensive electrical work. With our home being reasonbably old and wired with 3 phase and the old fuse wire system I was able to get my meterbox rewired with RCD protection at a very good price as part of the service.
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Darren Gittos was on the ball with the return of my quote and follow up.
As promised his installation was within the quoted time frame and the premises were left clean and tidy.
Darren wasn't the cheapest quote, but, like the old saying, you get what you pay for.
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Found the guys to be excellent to deal with, Great installation and quality products.
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