Living Energy Solutions Reviews
About
Living Energy Solutions was founded with the intention of helping people to reduce their energy usage and live a greener life. The company prides itself on using quality solar power products to help customers see visible reductions to their monthly bills. Experts at Living Energy Solutions have ten years' experience in the installation of solar power systems - all work is carried out by in-house staff. Throughout the warranty period, Living Energy Solutions will deal with any warranty issues that may arise. The company is 100 per cent family-owned and is based in South Australia.
Reviewers report paying: $5,400 - $8,150 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Battery brands currently installed
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Living Energy Solutions Reviews (82)
Show Most Recent reviews from All time
- 5 star 13
- 4 star 63
- 3 star 6
- 2 star 0
- 1 star 0
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22 March 2021
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
SolarWatt
Panel Brand
Solaredge
Inverter Brand
LG
Battery Brand
24 February 2021
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$4,000 to $6,000
Cost
Trina
Panel Brand
Fronius
Inverter Brand
Another happy customer!
Living Energy Solutions were prompt with their quote and willing to answer all my questions. The quote was well set out and gave me some choices about the components used. The installers were prompt and polite, and worked well as a team. I admired their application to the task in 37 degree heat, and by the end of the day, the system was installed. They cleaned up well, and left the site in good condition. All arrangements were made with my electrical supply company who then contacted me to complete the connection to the grid. It all proceeded very smoothly and without any hitches.22 February 2021
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
Winaico
Panel Brand
SMA
Inverter Brand
Overall Great Experience
Chris from Living Energy was so helpful in explaining the various inverters and panels they were offering, and it was great to have options with the quotes. I was impressed with the really professional work done by the team from Lovell Electrical with notifying the power company, the installation, the clean up, and organising the grid connection after the install.06 January 2021
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$4,000 to $6,000
Cost
Jinko Solar
Panel Brand
Fronius
Inverter Brand
Happy to go solar
The company provided a comprehensive written quotation very quickly. Our questions and queries were answered by telephone . The installation process happened within 2weeks and we were happy with the service and efficiency of the installation team the system is functioning well and we are happy with our choice.Panel rating: 4/5
Inverter rating: 4/5
03 January 2021
Value for money
Quality of System
Installation
Customer Service
10kW
Solar System Size
$15,000 to $20,000
Cost
JA Solar
Panel Brand
Fronius
Inverter Brand
Tesla
Battery Brand
Original Review on 23-08-2020:
10.9 solar with Fronius 8.2 inverter and Tesla batterey
All OK, Living Energy did what the said they were going to do and the system works well enough.Installation had some minor hiccups but ended up OK..
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Value for money: 3/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 3/5
Follow Up Review on 03-01-2021:
12 months on the system is working well with zero warranty issues or rework required from the installer. Performance has exceeded my expectations and the vendors estimates.02 November 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$8,000 to $10,000
Cost
SolarWatt
Panel Brand
Solaredge
Inverter Brand
Original Review on 03-03-2020:
Great customer service and installation
Was contacted promptly by salesperson who was professional and informative. No hard sell - gave me all the options and answered all my many questions. Installation team left the place cleaner than they found it. Arrived when they said they would. Salesperson followed up a few days later to check I was happy and answer any further questions. Made it all easy!Panel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 02-11-2020:
Yes absolutely. Haven't paid an electricity bill since installation in February 2020.02 November 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$8,000 to $10,000
Cost
SolarWatt
Panel Brand
Solaredge
Inverter Brand
Easy as
Everything went smoothly, installed on the day they said they would. Installation was over two days due to weather conditions (pouring rain) they kept me informed of the progress. The invertor was placed where I had requested without any issues. When the job was finished, they tidied up, and removed any rubbish and had organised for Origin to replace meter.Inverter rating: 5/5
21 October 2020
Value for money
Quality of System
Installation
Customer Service
10kW
Solar System Size
$8,000 to $10,000
Cost
JA Solar
Panel Brand
Solaredge
Inverter Brand
Super professional
Professional sales team, competitive pricing, quality installation and effective customer service.12 October 2020
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$4,000 to $6,000
Cost
JA Solar
Panel Brand
ABB
Inverter Brand
Professional installation team
Even if I received the quotation, only after I reminded them, the process was ok, the quotation including several options.The installation team was very punctual, they worked tidy, fast and well. I highly recommend this company!
30 September 2020
Value for money
Quality of System
Installation
Customer Service
8kW
Solar System Size
$6,000 to $8,000
Cost
JA Solar
Panel Brand
Fronius
Inverter Brand
Took the time to discuss my needs.
Sales person was knowledgeable and happy to spend time discussing my priorities. Installation team were professional. Just waiting for a sunny day to check system performance !17 September 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
JA Solar
Panel Brand
Solaredge
Inverter Brand
Very happy to date with Living Energy
Happy with sales service and installation. Very thorough. Had a few tree isues but happy with the outcome. Good company to deal with. Thank you20 August 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$4,000 to $6,000
Cost
JA Solar
Panel Brand
Fronius
Inverter Brand
Great Installation. Will help you to resolve some issues. Guys are friendly and will coordinate the needed information in installation process.
Great customer service. Rob will get back and help resolve the issue and answering querries.Inverter rating: 5/5
24 May 2020
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$8,000 to $10,000
Cost
REC
Panel Brand
Solaredge
Inverter Brand
Original Review on 23-09-2019:
Got the solaredge and rec panels also the optimisers.Panel rating: 5/5
Inverter rating: 5/5
Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5
Follow Up Review on 24-05-2020:
Yes still working01 May 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$8,000 to $10,000
Cost
SolarWatt
Panel Brand
Fronius
Inverter Brand
Quality and price
I have just purchased for a new build home so we haven’t progressed past deposit stage as yet.10 March 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
JA Solar
Panel Brand
Fronius
Inverter Brand
Professional install.
All aspects very good. All promises and assurances kept and honoured.09 March 2020
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
Hyundai Solar
Panel Brand
Fronius
Inverter Brand
Professional service
They were very professional and helped answer all of my questions. Once the system was installed they even rang to make sure everything was working well.02 December 2019
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$8,000 to $10,000
Cost
REC
Panel Brand
Enphase
Inverter Brand
Enphase REC system
Rob came over and we both jumped up on our roof. Our home was built in 1900 with several extensions, of which are different roof lines.After numerous plans we came up with the best option for us.
We have now had the system on for about a week and we are very happy with the output. More than what was expected!
The boys that installed the system were extremely polite and professional.
15 October 2019
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
REC
Panel Brand
Fronius
Inverter Brand
Easy non pressured sales process and efficient friendly installers
Sales process was easy with no pressure applied and all information clearly explained. Installers arrived on time and were polite and very tidy. A comprehensive user guide and warranty information was provided post installation. Living Energy were also the only respondee familiar with Solar Analytics.10 October 2019
Value for money
Quality of System
Installation
Customer Service
6.6kW
Solar System Size
$6,000 to $8,000
Cost
REC
Panel Brand
Fronius
Inverter Brand
Professional and seamless from sales to installation
Rob from Living Energy Solutions was professional, prompt with communications, answered every question I had in great detail and importantly was the only company that did a site visit prior to quoting. As soon as he looked at my roof, he told me straight away that normal portrait layout wouldn't work due to the spacing of purlins. This attention to detail was reflected in a realistic system design and accurate quote. We were offered various panel and inverter options and settled on a system that met all our requirements. Installation day went by very smoothly, safely, on time and left very tidy. Paperwork for the meter change was all completed for us by Living Energy and was carried out as requested 2 weeks later. All aspects of our system including our solar analytics monitoring were explained and warranty, manuals followed soon after electronically. I would highly recommend Living Energy Solutions to anyone looking for a high quality solar installation.28 August 2019
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$2,000 to $4,000
Cost
JA Solar
Panel Brand
ABB
Inverter Brand
Easy Procedure
As a landlord I wanted to install solar to do a bit more for the environment and do my bit to make use of a couple more vacant roofs we have in Adelaide. Not being directly involved with the installation we can't make a too detailed comments on the installation. But, it all seemed to be faultless, arrived as they said they would and seemed to have the job done pretty promptly. The tenants have advised that the systems are already saving them money, so, a little less fossil fuels being used in S.A.The price was in the ball park with other installers, the system is of reasonable quality and affordable. (read the Solar Quotes reviews)
The problem with not residing in the properties is, follow up with the retailers to change the meters is not smooth.
Chris Toms of Living Energy made the whole procedure quite easy and communications were prompt.
Panel rating: 4/5
Inverter rating: 4/5
05 June 2018
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
19 April 2018
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
JA Solar
Panel Brand
SMA
Inverter Brand
Original Review on 20-08-2017:
Panel rating: 5/5
Inverter rating: 5/5
Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5
Follow Up Review on 19-04-2018:
Yes --it's been excellent so far !29 November 2017
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
30 October 2017
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
20 September 2017
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
17 August 2017
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$3,000 to $6,000
Cost
17 August 2017
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$3,000 to $6,000
Cost
04 December 2016
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$3,000 to $6,000
Cost
04 November 2016
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
25 March 2016
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$3,000 to $6,000
Cost
02 March 2016
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
01 March 2016
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
Topsun
Panel Brand
SMA
Inverter Brand
Original Review on 01-07-2015:
The Salesperson was very helpful and spent a lot of time explaining the system and questions about various panels and inverters. The job was completed within a few weeks, the Installers were professional and clean explained how to work everything when the job was finished.Panel rating: 5/5
Inverter rating: 5/5
Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5
Follow Up Review on 01-03-2016:
Well above my expectations very pleased with whole system.22 January 2016
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$15,000 to $20,000
Cost
19 January 2016
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
18 December 2015
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
17 November 2015
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$3,000 to $6,000
Cost
Renesola
Panel Brand
SMA
Inverter Brand
Original Review on 18-03-2015:
Generally OK...quick responses from all 3 potential suppliers.Prices were high, perhaps $1000 or more in comparison with other well regarded installers. (friends were getting quotes at a the same time).
I'm happy enough.... but should have negotiated a lot harder.
I'm now waiting for Power SA to do its thing.
SolaQuotes was nothing but helpful and the whole process has been relatively smooth...
Panel rating: 4/5
Inverter rating: 4/5
Value for money: 3/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5
Follow Up Review on 17-11-2015:
Yes21 September 2015
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
24 June 2015
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
22 April 2015
Value for money
Quality of System
Installation
Customer Service
2kW
Solar System Size
$3,000 to $6,000
Cost
16 April 2015
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
Renesola
Panel Brand
ABB
Inverter Brand
Original Review on 11-08-2014:
Living Energy were the cheapest but with the same quality components as per the other quotes. I was careful when comparing quotes to compare apples with apples so to speak. Not only were they the cheapest but they had a very good down to earth sales manner and communication. I felt that Living Energy had a very good and detailed product knowledge that was slightly above the competitors. They were also very receptive to some changes I wanted to make to the installation location of the inverter. Their installation was first rate.Panel rating: 4/5
Inverter rating: 4/5
Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5
Follow Up Review on 16-04-2015:
Generally yes, although my last bill was higher than expected. Given that it was over the summer months when I thought i would receive maximum effect from the panels It was a bit surprising. I have only had 2 bills since the solar installation.12 April 2015
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
unsure of the brand (Other)
Panel Brand
ABB
Inverter Brand
Original Review on 11-08-2014:
Being fitted this week , there was a long delay between accepting quote and installation timePanel rating: 4/5
Inverter rating: 4/5
Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 3/5
Follow Up Review on 12-04-2015:
Close to it my summer power bill was $8516 January 2015
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
05 January 2015
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
31 December 2014
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
27 December 2014
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
Renesola
Panel Brand
ABB
Inverter Brand
Original Review on 26-04-2014:
Every part of the solar purchase/installation experience went like clockwork. I couldn't be more happy with the whole process.Panel rating: 4/5
Inverter rating: 4/5
Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5
Follow Up Review on 27-12-2014:
yes08 November 2014
Value for money
Quality of System
Installation
Customer Service
6kW
Solar System Size
$6,000 to $10,000
Cost
23 October 2014
Value for money
Quality of System
Installation
Customer Service
5kW
Solar System Size
$6,000 to $10,000
Cost
04 September 2014
Value for money
Quality of System
Installation
Customer Service
4kW
Solar System Size
$3,000 to $6,000
Cost
22 July 2014
Value for money
Quality of System
Installation
Customer Service
More than 6kW
Solar System Size
$6,000 to $10,000
Cost
27 June 2014
Value for money
Quality of System
Installation
Customer Service
3kW
Solar System Size
$3,000 to $6,000
Cost
Very quick with installation.
Unfortunate time-lag with forms incorrectly filled out in order to get new meter installed, this issue was managed well, however. Couldn't fault customer service.
Original Review on 03-03-2020:
Competent installation, nicely integrated hardware, good performance data from web app.
Sales process: OK. Sales rep asked good questions, made good suggestions. Some quoting tools (like proposed roof layout diagram) did not work very well (PV panel sizes on a high rake roof were not accurate). Salesman not aware of some layout restrictions caused by the racking system used by the company.Installation: Went well. Both the installer foreman and the electrician encountered on-site issues which should have been clear to the sales rep. Both needed to modify the proposed installation. We discussed options, and they found good ways to implement the system I wanted using different approaches. Full marks to both.
Customer service: since installation, has been good. (System installed 21 January 2020.)
Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 4/5
Value for money: 3/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 3/5
Follow Up Review on 22-03-2021:
The system has performed as proposed by Living Energy. I am well satisfied with its performance. I will review the issue of "slow wake up" with the supplier, over the next few weeks.I have been very pleased with the information available from the SolarEdge App. Data is updated every ~3.5 seconds and this really helps understanding the link between object shadows, clouds and power generation.
Web data available from the energy supplier (EnergyAustralia) is updated most days, is incomplete, but has improved over the 14 month period. Though the data is late, it does provide an hourly breakdown of imported and exported energy, which can then be correlated with the SolarEdge data.