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Lumax Solar Pty Ltd Reviews

Based on 9 reviews

  • 5 star 4
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.44
  • System Quality
    4.78
  • Customer Service
    4.78
  • Installation
    4.78

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About Lumax Solar Pty Ltd, Solar Installers

Lumax Solar are a Queensland local company dedicated to personal service, high quality products and sound advice.
When you buy from Lumax you don’t just get a great product. You get our team, who are dedicated to serving the customers needs with a smile and personal friendly service.
We have great technical knowledge and years of experience in the industry so you can be comfortable that you will get sound advice, made simple and easy.
At Lumax we do it all. Battery systems, Off grid, Hybrid, commercial and standard Grid connect systems are all part of the service. Call us today for a free energy consultation at your home or business and get great advice, made easy to understand.

We take care of workmanship warranties and our workmanship warranty is 10 years.
We also handle any product warranties directly, we do not expect our customers to go through the hassle of dealing with suppliers.

Lumax Solar Pty Ltd Solar Reviews

After everything was finished and up and running, their 'tech guy' Leon has proved rather hard to access.
I'm sure if we complained, he would but........

We needed more time/ input/ discussion about the placing of the panels ....... as it turns out that they should actually be on the western side - rather than the Eastern.

If we had more time and input - and knew what questions to ask! - we would have insisted on Western installation.
We are late risers and did not realise how quickly production would drop after mid-day........
We didn't know what 'we didn't know' - if you see?!
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Any problems they were right on to it Show additional information
Communication with us the customer great.
Installation staff and sales rep punctual.
Everything that was promised was delivered.
Despite difficult weather conditions the job was carried out speedily and finished within expected time frame.
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Overall the experience was very good but I hope the guys at Lumax learnt from their experience with me. Communication and punctuality are key when dealing with customers. Remember, their time matters too. Show additional information
Everything I have experienced with this company and their installers is quality and professional. I feel more confident that we have a safe and efficient system having chosen quality over price. The friendly knowledgable 2 man installation team put in long hot hours on the roof to get it right. Very happy wih our choice to get solar through Lumax. Show additional information
Great people to deal with, great service, seamless process, would highly recommend. Show additional information
Leon was very helpful and knowledgeable. I believe the system decided upon was the best fit and value for our needs. Very nice job on the installation. Show additional information
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Thank you to the team at Lumax Solar for your prompt service and installation of our system. The product looks really aesthetic with the roof line of our home. The installation team demonstrated their impeccable service, customer care and consideration to our neighbours whilst completing the installation on the weekend. We are nowing looking forward to experiencing cooler summer days and savings on our energy bills. Show additional information