RLE Group Pty Ltd Reviews
About
Ryan started solar electrical work when he was 19 years old, he was a third year apprentice. At 28 he's now worked his way up the ladder doing small residential jobs, commercial jobs, large scale commercial jobs and also signed off the Bolivar 10.5Mega watt job as a compliance and site auditor for SA water. He now brings large scale quality to smaller jobs and goes way beyond that with Energy management, after sales help with energy retailers ensuring customers get the best energy rate.
RLE also do panel cleaning and schedules for all of our systems and we check in with our customers every few months to ensure everything’s working as it should. RLE Group Pty LTD started in 2021 with all this in mind and have not advertised once due to always following the highest quality install. They aim for the best after sales care they can provide and don’t want to be a installer that just drops and disappears in a few years time.
Panel brands currently installed
Inverter brands currently installed
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RLE Group Pty Ltd Reviews (8)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 4
- 4 star 3
- 3 star 0
- 2 star 1
- 1 star 0
View Timeline
09 October 2023
16 September 2023
Trouble free quote and install.
The sales guy was the installer and he actually came to my premises to inspect before giving the quote. Install done in 1 1/2 days.Inverter rating: 4/5
09 September 2023
Our solar system was installed promptly and we were kept in formed all the way of the progress.
All the sales and quote was explained fully and installer's we're polite and helpfulInverter rating: 5/5
02 September 2023
Quality work and advice
Ryan and Riley did a great job and provided good advice. No garden gnomes were harmed during our install.Highly reccomended
23 August 2023
RLE a credit to the Solar industry and my electricity account.
A good experience.Handled SAPN issue and Fronius with minimal delay.
Ryan just made it happen.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
14 May 2023
friendly, uncomplicated, you get what you see.
System is not fully completed as SA Power and electrician have not yet started their work. RLE have been great to work with and very amicable in how and when the system would be installed. Installation has been on schedule and communication has been excellent. No problems about small adjustments they just do the job efficiently and keep you informed all along the way. A no-fuss pleasurable experience.09 May 2023
Excellent attention to detail
Ryan and his team were extremely professional, great with communication during and after the installation. He was punctual and cleaned up post install. Ryan also contacted us two months down the track to ensure we were happy with how our system was running. He also made a point of making sure we understood the app so we could monitor our system. We would certainly recommend his company to others.All the best Ryan.
Panel rating: 5/5
Inverter rating: 5/5
04 May 2023
Bit hit and miss
Quoting process was good, friendly and receptive to questions, installation was okay, reasonably tidy, gave the impression of being across everything experience wise, but by the the time the job and some extra work was completed I wasn’t so sure.A concrete garden ornament was broken in the process, suspect very new apprentices where responsible but no admission forth coming.
On the day of completion I was given the strong impression grid connection would be fairly straightforward, this turned out to be incorrect, it resulted in a he said she said situation between the installer and the power provider, after 3 interventions by me it was finally resolved, 10 working days later I was allowed to switch it on.
No follow up contact re operation since installation.
My advice would be if using Solar quotes read the reviews on the installers they put forward, I didn’t do this, my fault.
Don’t waste your time shopping around. Ryan ticks all the boxes!
After weeks of getting quotes online and over the phone, I was left wondering who I could trust. I just wasn’t completely convinced that anyone I had spoken to actually had my best interests in mind.Ryan came highly recommended by a family friend but I made sure I did some vetting of my own. I was looking for a CEC accredited designer, installer and retailer (this is the trifecta people). Ryan at RLE Group was 1 of only 2 that ticked all of those boxes, this was out of around a dozen companies I had spoken to. The kicker was that he was able to offer me the high end “optimised” system at a much more palatable price. Finally, I had found “the one” and was ready to commit. Ryan’s experience and expertise are obvious, he takes pride in his work and looks after his customers. Start to finish an absolute breeze, could not recommend any higher.
Panel rating: 5/5
Inverter rating: 5/5