Solar Systems Cairns

Solar Systems Cairns Reviews

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Solar Systems Cairns is a Solar Power Installation company based in Cairns North and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes
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Solar Systems Cairns Reviews (14)

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Average Scores

4.6/5

Value for money

4.5/5

Quality of System

4.8/5

Installation

4.8/5

Customer Service

  • 5 star 4
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Elliot from Solar Systems Cairns was amazing. I had heaps of questions after first quote and he was more than happy to answer and explain all of them. We ended up getting the REC 290 w panels with Enphase micro inverters (so technically 6.96 kw system). Everything was done in the time frames given, the install went very smoothly and have had the system for 2 months now with no problems at all.
Panel rating: 5/5
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Original Review on 30-08-2018:

Excellent customer service. Explained system fully also quality of panels and inverter to suit needs. Installation was very efficient. Highly recommend. Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Gordon: "Are you happy with the performance of your system so far?"

Far better than expected and better than performance explained prior to installation.
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Original Review on 14-08-2018:

Sorry I hadn't got back to you in regards to your obtaining the quotes for us.All 3 were very comparable.
We went with Solar Systems Cairns after a hick up with their sales rep.
Elliot,the owner of the business stepped in and sorted out what we required and came up with a good quote.
During the instillation his hands on approach, trade skills,and the skills he has instilled in his workers was very commendable.
Lets hope the sun does its job equally well.
Once again thanks for your web site and the arranging of our quotes.
Regards Rodger
Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Rodger: "Are you happy with the performance of your system so far?"

Yes has performed better than forecast,very happy with the system to date.
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Original Review on 26-07-2018:

The only downside is waiting for Ergon to change their meters. Panels are on the roof sitting idle. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Greg : "Are you happy with the performance of your system so far?"

As we live in a high rainfall area we weren't expecting really good results with a 3.9Kw system but it has halved our bill on average so far. The last full moon , I was up at 3am - with
a cloudless sky and saw the inverter lights were green. Were the panels producing power ???
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All staff were very friendly, professional and efficient in what were very challenging work conditions at the time (extreme heat)
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Very pleased with the whole experience , right from initial quote through to installation.
The owner ( Elliott) inspected the site , gave the quote and worked on the installation personally
A few minor problems with our house layout were quickly addressed and the job was completed on time with all packaging removed
Follow up assistance was first rate and we would highly recommend Elliott and Solar Systems Cairns.
At end of day there was a lot of comfort in having the owner personally attend to the process all the way through,.... no middle men or back office to deal with.
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Original Review on 01-04-2018:

Elliot Fox of Solar Systems Cairns was the first of the three referred installers to contact me. He was the only one who brought a ladder and physically checked the roof. He has 15 years experience as an electrician, and ‘knows his stuff.’ He discussed my requirements and clearly explained options to me with no sales pressure, and described how to get the best out of the solar panels. For example, the hot water system was removed from “off peak” which operates at night, and now operates via a timer during the middle of the day when the solar system is usually at peak output. On the arranged installation date he arrived on time with a team of guys who completed the job as planned and cleaned up everything behind them. He took the time to explain the system itself and an app to monitor the system. Elliot operates a smart business model with minimal overhead costs which enables him to compete on price as well as quality. Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Graeme: "Are you happy with the performance of your system so far?"

Yes
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The installer was very well informed on all aspects and very efficient.
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The team were friendly and very efficient and even though they were a man down they stayed until finish . Very helpful and explained everything and it was no bother to them to come back and go through it again when asked. Highly recommend
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Elliot was helpful and patient with my deliberations about the different system options, without being pushy. He was also professional and punctual with his installation and follow up. Highly recommended.
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Elliot and his team are very professional on install and communication before and after. Highly recommended.
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Supplier Reply:

Thank you Martin for the opportunity to provide you and your family with a reliable solar system that will provide you with quality power long into the future, it was a pleasure working for you.
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Used a local Electrician (whom I knew) as well as themselves. Prompt, top job, friendly, professional, helpful with explaining the setup etc etc....no problems.... :)

Supplier Reply:

Thank you for your comments Darryl, It was a pleasure providing you with your solar solution.
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