247 Energy Reviews
4.6
Leave a review Based on 28 ratings Aus Ranking
- 5 star 7
- 4 star 20
- 3 star 1
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.21
- System Quality 4.50
- Customer Service 4.78
- Installation 4.78
Timeline
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In business for over 10 years, 247 Energy has installed over 3,000 solar systems. Our largest installation, to date, is a 100kW array on Belmondo's Organic Market in Noosaville, QLD. We employ a friendly team of 10 people (half of which are subcontractors), and proudly offer premium-end solar systems deposit-free.
Some of our notable installations include the above-mentioned 100kW array on Belmondo's Organic Market, an array for "Meals on Wheels" in Harvey Bay, a totally off-grid system for a Frasier Island restroom complex, and over 100 kindergartens through a Queensland Government initiative.
Why choose 247 Energy?
- Over a decade of experience in the industry
- Main service partner for Fronius inverters
- Deposit-free sales
- Not a franchise
- We service every product we install
- We avoid huge overheads by not having a showroom, not having an overpaid board of directors, and not driving fancy cars.
247 Energy Solar Reviews
Very good service
Explained and showed samples of what is going to be installed.Installers were very good, polite, tidy and punctual
They take care of everything Show additional information
Personal and professional
Quoting was thorough, although a little slower than others due to heavy workload at the time. Quoting process was informative, including sample parts and was clear and personalised. Installation was smooth and professional. Show additional information
Victor from 247 gave us a range of options with a great deal of additional information, including installation procedures and materials, allowing us to make a more informed decision. The other offers probably would have been just as good but they gave no indication on this aspect. Victor's telephone manner was great and his "pitch" about being an independant supplier was convincing.
The other two offers were simply a range of options without much more, or indeed any, additional information. The only "backup info" was a page essentially saying, "here's the price, now sign the order". Not a good approach! Show additional information
The other two offers were simply a range of options without much more, or indeed any, additional information. The only "backup info" was a page essentially saying, "here's the price, now sign the order". Not a good approach! Show additional information
Great value & Expertise of installer
Victor explained the install in easy to understand language. He showed us examples of the equipment/hardware they use. After the quote was provided there was no pressure from him, follow up phone calls or pushy sales tactics.Connection to the grid all done hassle free. Show additional information
Great service
247E was prompt and very professional with their visit and quote. Their installation was completed on the arranged day by competent and likeable tradesmen. The company organised all paperwork and arrangements with Ergon Energy who then installed a new meter for our grid connection. Show additional informationFantastic company
installation went smoothly punctual neat tidy very nice guys and honest Show additional informationGreat service from start to finish.
On first contact we explained we would be moving into our house within three weeks and would Be in touch for a quote. We received a quote with lots of options and an explanation of how different systems worked. There was even a plan of the panels from google view. The installers were fantastic and worked in with other trades on site. They were very polite and tidy. Victor explained how the system worked after installation and contacted the energy company to arrange our new meter.We would recommend this company without hesitation. Show additional information
Excellent system, very knowledgeable and solved the specific issues I had
Great job, offered me a solution for my hot water that other providers wouldn't, was very flexible with my needs as well Show additional informationGreat installer and installation
Victor answered all my questions and the quote he provided was more than reasonableInstallation was carried out at the date and time stated.
installation was nest and tidy, the installation team a credit to Victor Show additional information
Victor at 247 energy was great. He reviewed our needs and recommended a system suited to our useage and budget. We have been very happy with follow up as I had some questions and Victor was more than happy to assist even though he had well and truly finished the job and was already paid (as it was several weeks later).
He not only beat the competition for the same system by about $400 cheaper but he was also able to install the system within a week and a half of us deciding to go ahead, so we had solar before x-mass, when the competition was saying not till after christmas.
Victor provided exceptional service and was happy to answer all our questions and to explain in terms I could follow and understand the differences in panels and converters and batteries as well, as we are hoping to get batteries down the track. His information could all be verified on line and here on this site as well which made trusting him so much easier, He really knew his stuff. would recommend him to every one in Hervey Bay/maryborough/Fraser coast or sunshine coast. Show additional information
He not only beat the competition for the same system by about $400 cheaper but he was also able to install the system within a week and a half of us deciding to go ahead, so we had solar before x-mass, when the competition was saying not till after christmas.
Victor provided exceptional service and was happy to answer all our questions and to explain in terms I could follow and understand the differences in panels and converters and batteries as well, as we are hoping to get batteries down the track. His information could all be verified on line and here on this site as well which made trusting him so much easier, He really knew his stuff. would recommend him to every one in Hervey Bay/maryborough/Fraser coast or sunshine coast. Show additional information
The above comments are very much first impressions as the installation only took place yesterday. As a newby I still have much to learn.
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Victor is the only person that tested with a meter our electrical system to ascertain if his solar installation would be successful
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Thank you for putting trusted people forward. All were very good, but I like to deal with local guys if they are up to par, and Victor and his team were. You can publish my review, but please do not publish my name, just initials. I'll mark no below, so it is clear I don't want my name used. But you can pass my views on to Victor.
Thanks Show additional information
Thanks Show additional information
Victor did well in satisfying my main requirement which was to get the most KW as possible on our limited roof space. I am very happy with the quality of the system and the installation. I haven't had any post installation contact with him though. A follow up would normally be part of a good customer service schedule.
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Why I chose 24.7energy was because Victor was the first person who went into my shed & took a reading of my switchboard with a special instrument (don’t know the name) to check my power. No other company did this also Victor lives locally and I felt comfortable in his knowledge of the system.
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No problems with 24/7 at all. Great job on installation, weather was the hold back.
Our problem is ERGON energy. What a bunch of thieves. Solar was installed 3 weeks ago and they are not coming around to install new smart meter for another 1-3 weeks. Not only that, there is a $575 charge to install new meter. Thieving con artists. Show additional information
Our problem is ERGON energy. What a bunch of thieves. Solar was installed 3 weeks ago and they are not coming around to install new smart meter for another 1-3 weeks. Not only that, there is a $575 charge to install new meter. Thieving con artists. Show additional information
Still work outstanding after 4 weeks.
Our very best regards and thanks. Show additional information
Supplier Reply
Hi Russell Apologies for the delay, however the item was on back order and we installed it the week it came in. We sincerely hope you are enjoying your Fronius and QCELL quality system.Our very best regards and thanks. Show additional information
The experience was excellent. From order to installation was within 2 weeks and a very professional install along with friendly service. Good quality components were used.
Highly recommended! Show additional information
Highly recommended! Show additional information
Overall we are very happy to recommend 247 Energy.
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Would very highly recommend 247 Energy. Not the cheapest but very high standard of workmanship. "Quality Remains Long Aftet Price is Forgotten.
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