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Absolute Energy Solutions Pty Ltd Reviews

Based on 155 reviews

  • 5 star 33
  • 4 star 113
  • 3 star 7
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.29
  • System Quality
    4.52
  • Customer Service
    4.52
  • Installation
    4.64

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About Absolute Energy Solutions Pty Ltd, Solar Installers

A snapshot of Absolute Energy's website taken on July 21, 2018 advises they have closed down:

 

 

However at time of writing ASIC shows that the company is still registered. Whilst they are an active company they are responsible for upholding the warrranties of the products they sold. If you need any futher help - please contact us.

 

Absolute Energy Solutions Pty Ltd Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
We have had the system for 18 mths now and on average we use less than 15% of the power we generate. Our feed-in tariff is only 16c and we already have a credit of over $600. Very happy also with panel orientation 5 kw North facing and 1.6 kw west facing seems to be working well. Show additional information
I purchased Fronius & Winaco system. This winter it has generated well over what I expected. around 30kw. I purchased these brands knowing the Quality and Warranty provided. I would recommend these products to anyone. It was a shame to see Josh and team finish up. Quality team Guys . Appreciate the time Aaron spent talking to me and explaining everything. Show additional information
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Shame they have been unable too remain competitive and have folded according to their web site. Show additional information
The solar consultant, David, was most helpful and responsive in answering all my (technical) questions and concerns. As I have limited roof space and partially shaded roof (depend on time of the year), David was very patient and helpful with me as I was trying to evaluate different configurations/designs proposed for maximum solar production (I am from electrical engineering background). David listened and understand my concerns, and modify the configuration/design accordingly. This is in contrast with other solar consultants who just gave me 1 or 2 configurations/designs, and do not listen to my further questions.

They also worked together with my roof restorer. Josh and his team came to install the brackets on the roof 1st, and installed the solar panels on another day after my roof restoration was done. They had done a fantastic job. Josh advised me on a change in panel configuration to maximum the solar generation after he inspected my roof -- the change actually involved more work.

In term of cost, they are not the cheapest. But you get quality system and installation. So far, all system works well.
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Found your rating system of inverter and panels extremely helpful, and main reason I chose Absolute was they suggested the same inverter and panels that you had suggested were very good. Show additional information
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I discussed solar with this company following a neighbourhood recommendation at the same time as I contacted you.
By the time the 3 recommended companies contacted me, it took several days, I had decided to accept the other quote.
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We decided to go with AES even they were not the cheapest quote we received. We were impressed by the level of information the salesperson gave us and his ability to answer questions as they came up without making us feel they were irrelevant or unnecessary. We were very impressed by the team that installed the system. They were very polite and professional whilst on site, got on with the job at hand and cleaned up all rubbish and debris prior to leaving. Discussion regarding placement of the inverter with their electrician was very informative and other questions were answered clearly and professionally. All in all a very good experience from start to finish. Show additional information
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While not the cheapest quote we got, Absolute Energy Solutions did have the best pre-sales team. Compared to some other companies we talked to, the sales person from AES was knowledgable, answered all our questions competently and clearly, and did not pressure us in to making a decision. The looked at the house and provided good suggestions on installation sites and system sizes. Clearly their sales staff are well trained and know the systems and installations they sell in great detail.

Once we signed on, we did have a few minor hiccups in communications but these were quickly resolved and the installation was scheduled. One down note was the installation date being a month after we agreed to proceed. To be fair, we were offered to have an earlier date using subcontractors, however we felt more confident waiting for the in-house team.

On the installation day, the installers were quick, professional, and had everything done well within the promised installation time. Everything installed has been placed with care and attention and is very neat and tidy.

Since installation the system has worked without problems and we've had any further questions we've had promptly answered.
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The overall process went very smoothly from the first meeting right through to installation. Dave from Absolute has a clear passion for solar and for getting the right setup to suit the situation. The system is working to specification and checking the production and consumption using the Fronius solar web is very addictive! Thanks to Finn for providing such a great service on solarquotes.com.au. Show additional information
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Very impressed with Absolute Energy, they were very knowledgeable, clear with the options available and not pushy at all. They also liaised with a roof repairer for the roof renovation required prior to panel installation. Their installers were very professional. Would definitely recommend Absolute Energy. Show additional information
Knowledgeable sales consultant, great value Winacio/Fronious system, good service and quality installation with 15 year warranty. Show additional information
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Our solar system will be installed 24/4/2018,i would like to thank you very much for your time Finn Show additional information
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All the quotes sourced through Solarquotes were good. We found that the system recommended by Absolute Energy Solutions was the most suited to our needs and budget. Installation was seamless and the installers arranged to come a week early due to a change in their schedule which worked in our favour. Show additional information
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Absolute energy at Burleigh Heads were truly fantastic. Great prices, fantastic sales experience. The installers were fantastic, respectful, and not time wasters. Everything was very professional, and not once was there an issue with communication. Definatley recommend this company. 10/10 Show additional information
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Finn, your help in getting quotes from 2 very good companies was very helpful - thank you.
Absolute Energy Solutions was great to deal with and the installation effort was outstanding.
The system offered was pretty much the latest on the Australian market and it has been working fine from day one.
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After receiving quotes from 3 suppliers we decided on Absolute Energy Solutions.
The before sales services was exceptional - David took a lot of time to explain and answer any questions and clarify aspects of energy usage, component attributes and different configurations which gave us confidence in our choice of an appropriate solution.
We settled for a Fronius 8.2 Primo Single phase Inverter; 30 Sunpower panels and Fronius smart meter
We also requested quotes for installation of air conditioning which was competitive and this is reflective in the overall cost.
We cannot comment on full install as we are awaiting delivery of solar panels, however racks have been installed, air conditioning installed and upgrade of switchboard undertaken.
We have been very impressed with workmanship completed so far, the install team are very professional, neat and tidy and very polite.
We look forward to the completion of our install and monitoring our electricity usage.
We would recommend Absolute Energy Solutions in terms of our experience so far.
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Good communication throughout the whole process from quote to post installation. Only had the system installed this week. Happy so far we will have to see how the switchover goes and see how our system performers.

Neat and tidy installation and the installation crew were professional and accommodating. They worked hard throughout the day and also discussed what could be done to maximise the solar arrays, having looked at the roof space available.

Overall a great experience at this stage. A pleasure to do business with and I will certainly recommend to friends.
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We are beyond happy with the service quality and efficiency of this system and the team at absolute energy solutions. The system works perfectly and has reduced our power bills by $400 a quarter. If I have any questions or problems the team are on it straight away. Very professional from start to finish and beyond. Do your self a favour do your home work and read the reviews of every provider. Peoples feedback really helps.
Thank you AES.
WE lOVE OUR SOLAR.
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Loving the Fronius Solarweb monitoring system, but would have liked to have more direct control over when it switches my hot water system on each morning, as it comes on too early for the solar to have reached sufficient production. Show additional information
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It was a pleasure doing business with this company. The professionalism and friendly attitude of the staff from start to finish was the deciding factor in our choosing and now recommending them to others. A special thank you to the installation crew. Show additional information
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They also provided a quote for ducted air conditioning which we went ahead with as well. Great service from sales rep & office team thus far (still haven’t had either product installed). The price we have indicated below ($10-15k) is for both air con & solar. Show additional information
David from Absolute spent a long time with me understanding my energy habits and needs to really show he was listening to what I required. His time and attitude was the major factor in choosing Absolute, he was more than willing to cover options and explain the small stuff well. The app Absolute offer was also a big draw card. Show additional information
Installation went very smooth, though had to change the set up as could not fit 6 panels west facing roof side (would not have been able to access gutters).
Solar PV system: Winaico WST-285P6 PERC (BLACK) panels and Fronuis Primo inverter (with extended warranty), smart meter etc.
Very tidy installation with inverter placed directly above power box in the shade. System running fine. The Fronius software interface could be a little less 'clunky' but overall fine.
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A Lot of confusion about A grade panels etc. would not know one inverter from another. Even info from Internet does not really help. Led in right direction by this company. Show additional information
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The "Not applicable" option for Quality of System is that it isn't operational yet.
We are waiting for a new meter to be installed.
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I did bring two more sales for Absolute energy but when I asked for a better deal on my solar (which I thought wouldn’t be too much to ask) there wasn’t much discount. Show additional information
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I haven't had it installed yet, problems with supply. Show additional information
Thank you for your prompt help in making decision to go solar.
Two of the three companies recommended by you visited my home, however, it took a long time to happen.
Both reps were quite polite, professional and took time to discuss all aspects of the installation.
What I did not like was the fact that the reps did not know when the installation would take place. (Indicating 2 to 3 weeks).
Only after I paid the deposit (09 September), I was told that the earliest date was "penciled" for the 30th of November.
The reason for the delay was given as the shortage of the solar panels.
Surely, the rep would have known that.
I agreed to have the system installed on the 30th of November.
Now I fear that, if anything goes wrong after the installation, the company may not respond promptly to rectify the fault since they told me that they are fully booked to the end of this year.
Shall keep my fingers crossed.
Kind regards,
Ben
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