Accord Electrical Reviews
4.4
Leave a review Based on 113 ratings Aus Ranking
- 5 star 29
- 4 star 77
- 3 star 7
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.32
- System Quality 4.36
- Customer Service 4.56
- Installation 4.55
Timeline
Reviewer supplied photos:
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Accord Electrical are a family owned and operated business. Originally owned and operated by Mark Jones from 1990 to 2016. Then bought by Brett Spillane who has continued with the same passion and highest quality customer service. We are extremely focused on providing a premium service to the Sunshine Coast and working towards a greener environmentally friendly future. Accord have continued their focus on solar power and giving back to the community where-ever possible.
We supply only high quality PV solar panels and inverters from the world's top manufacturers. It’s not just about the panels and inverters. We are known for the quality of the installations done by our own team of experienced tradesmen. We use only high end isolating switches and top quality wiring and components to ensure your safety and make sure your solar system will give you decades of high performance. We offer finance and operate throughout the greater Sunshine Coast region.
Accord Electrical Solar Reviews
Friendly company with great prices
Sales and quoting process was very good. Answered all my questions and had several email and phone conversations. Was honest and fair.Satisfied with installation, but it could have gone smoother. I felt they were a bit rushed due to the potential rain. Wasn’t too happy with the alignment of the solar panels as it was slightly off. Didn’t find it until I went up to the roof to replace broken tiles. Alignment could have been difficult due to my roof having tiles. Came back to fix smart meter as it wasn’t wired correctly.
The company organized for grid connection and meter change. (Still waiting for Energex and Energy company to come do it.)
Overall happy with the company. Despite the installation experience, I feel I could call this company should anything go wrong in the future. Show additional information
Very quick installation
They were very prompt. Explained how it worked and it was up and running straight away. I just had to wait for a smart meter which was out of stock. All done now. Very happy with the product. Thank you for the quotes. Show additional informationAwesome.
A very quick and professional job.... extremely happy with everything! Show additional informationTook the time to ‘phone.
Installation, connection and metre change over were seamless. Installers were professional and polite. Show additional informationFantastic service
The sales/quoting process was informative and Bruce was more than happy to take the time to answer all my questions. The installation process wasn't as straightforward as planned (given Covid we didn't have an initial house visit) but Brett came and talked me through the options and we were over the moon with the final result. The installation team were professional, very polite and tidied up at the end of the day. They also communciated when the power was being turned off which was appreciated. We would definitely recommend Accord Electrical (and have already done so) to anyone on the Sunshine Coast. Show additional informationQuality 10.2kw system with 8.2kw Fronius Inverter Accord Electronical are outstanding for service and value
Great low pressure knowledgeable staffQuality panels with solid warranty
Established company on Sunshine Coast
After sales staff happy to answer questions
Value for money Show additional information
A neat installation that works well.
Brett, the manager, came out to assess the optimum panel orientation considering the shading problems. The outcome has been pleasing. Show additional informationGreat customer service
Great customer service from the start to installation. Prompt personalised quote and adjusted quote when requested. Installation was quick and easy. Show additional informationAll good
Helpful service. Little damage made on ceiling on installation, but professional service after to get everything fixedWell done Show additional information
Great installation
Accord are a great company to deal with.They were on time, very professional in every way.
Great bunch of installers
I would recommend them to anyone looking at getting solar Show additional information
Professional supplier and installer
Quotes were well priced, installation was as promised on day and completed in the said time, customer service was very efficient Show additional informationAll round good experience
Bruce was a great sales person to deal with, very knowledgeable and easy to communicate with and was able and willing to answer all those 'silly' questions you have (as a new client). Zac the installer supervisor was friendly and very professional. He and his team arrived on time and respected my home while they were there. Kept me informed during the day as to what was happening and why things were being done the way they were. I was very happy to have Zac in charge of doing the work on my home and felt comfortable that the right things would get done. Naomi the office / accounts contact is very a very pleasant lady and very easy to communicate with - responds to emails very quickly. I haven't met the owner of the company as yet, although arrangements are being made for him to meet with me to set up the Fronius monitoring app. so I'm pleased to see they are being pro-active in this regard. Show additional informationGreat service, prompt ,efficient great price.
Rod the salesman was great,informative,prompt & easy to contact.Installation was a smooth process.
The guys were all very nice & left place tidy afterwards.
Still awaiting the grid connection but i feel this is more energex & not accord. Show additional information
Great Installation
From start to finish, company was easy to deal with and in formation supplied was in more detail than some other companies. On their advice, as we were changing energy retailer, we delayed installation until meter was read to simplify connection to grid which we are still waiting on. However, we are receiving benefits of solar for day use until new meter is installed. Whole process went smoothly Show additional information
The information available on the Solar Quotes website and the follow up emails was invaluable to me in understanding what I needed, selecting the most suitable system, validating a supplier to work with and confidently placing an order. I went from zero knowledge of solar systems to being very well informed through reading all the information you make available and then continuing on with additional research.
Thank you for your assistance. Show additional information
Thank you for your assistance. Show additional information
This is the second system I have had from Accord in the past 3 years and I am impressed that the whole process is so seamless, all appointments were kept almost to the minute and the delivery and installation guys were first class, polite, neat and tidy and all this on a scorcher of a day in mid January.
Show additional information
I went for Bruce and his team for a few reasons. He didn't offer me the cheapest setup, but he offered the best quality system for long-term return on investment. With the easy option to add a battery when the price drops (my long term plan is to be non-grid dependant for cost and to do what I can to reduce my carbon footprint). Also, Bruce made time to talk to me about my options and explained how it worked and he gave me the best advice on getting the best deal from a electricity retailer. Overall, communication was a key factor in feeling that the financial investment was a wise choice. I would recommend Accord Electrical to anyone within the Sunshine Coast region.
Show additional information
Accord Electrical did great job at great price.
Show additional information
The system is being installed on 20 February, 6.3 kw system and 5 kw inverter
Show additional information
I opted for a 6.6 kW system with 24 solar panels. My quarterly bill has reduced by $250 which included a few weeks of power from the grid only. Accord were great to deal with and no up selling. In fact the opposite since I had raised the option of a 10 kW system to which they replied that the 6.6 kW would be ample even with my east/west (12 panels on each) roof installation. They reckoned that this system was the best bang for my bucks and I now totally agree. The guys arrived on time and finished when they said they would. Very slick and tidy workmanship. The only hiccup was with the live data from the 5 kW Sungrow inverter, which worked fine until Energex replaced the meter. Accord are aware of this and will attend to this today. I have been unavailable for them to have come any earlier so no fault of theirs. In discussion with them this is easily resolved. Would have no hesitation of recommending Accord.
Show additional information
Your web page info made for some well informed decisions.
Show additional information
Excellent communication and provision of service.
Show additional information
I'm impressed with Brett and his team on their professionalism. They turn up promptly with six trucks and lots of guys working all over the house to install our solar panel. Even with so many people on site, they left my house near and tidy! I am very glad to go with Accord Electrical on the recommendation from my neighbour, Sarah.
Show additional information
From the front office to the sales to the installation to the tech support Accord has been brilliant to deal with . Any concern or query I had or have they deal with it straight up which is exactly why I went with this locally owned and operated installer . You can’t go past them , highly recommended!!
Show additional information
To be installed on 7 December
Show additional information
Show additional information
We had confidence in the provider right from the start and we weren’t wrong. Everything went according to plan and our system was installed within a week. Now we are enjoying the benefits.
Show additional information
Accord were very professional and installation was very and done without a problem. all very helpful when i had to get them back to educate me about the smart meter.
Highly recommend Accord. Show additional information
Highly recommend Accord. Show additional information
I have had a few delays but accord electrical have been very good along the way.
Thanks guys Show additional information
Thanks guys Show additional information
They all seemed equal to be honest....
Show additional information
Accord have great customer service, but their first quotation sent by email did not arrive, so I thought they were not interested in the work. Some problem with their office. Once I received their quotation, service from then on was excellent. I was also very impressed with another, good quality systems and competitive prices
Show additional information
We have shade issues and are very encouraged by the amount of energy generated in the first week by the specific shade panels controlled individually by a chip.
We were confident in making our decision following the information gained from the Solar Quotes web site and would have been happy to deal with any one of the three contractors recommended to us . Show additional information
We were confident in making our decision following the information gained from the Solar Quotes web site and would have been happy to deal with any one of the three contractors recommended to us . Show additional information
Communication was excellent and also explanation of the system and so forth.
Show additional information
I didn't end up going for top of the range but chose a good quality system. (24x275W Phono panels + Fronius + Smart meter)
Show additional information
From the moment Bruce picked up the phone for the initial contact and then the visit and quote the process was unbelievably easy and hassle free. Had quotes from other companies but the sales process was all pressure. Bruce and the team were amazing, relaxed and no pressure. The installation went ahead on time with no hassles. Energex have completed their part and now waiting for the new meter to be installed by AGL which is a process in frustration. I would highly recommend Accord Electrical for the installation of solar. Just had Simon out to configure the App and all done efficiently with no fuss. Awesome job guys thanks again.
Show additional information