Accord Electrical Reviews
4.4
Leave a review Based on 93 reviews Aus Ranking
- 5 star 17
- 4 star 71
- 3 star 5
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.25
- System Quality 4.29
- Customer Service 4.54
- Installation 4.52
Timeline
Reviewer supplied photos:
Accord Electrical are a family owned and operated business that has been providing a premium service to the Sunshine Coast for 24 years. We supply only high quality PV solar panels and inverters from the world's top manufacturers. It’s not just about the panels and inverters either. We are known for the quality of the installations done by our own team of experienced tradesmen. We use only German made isolating switches and top quality wiring and components to ensure your safety and make sure your solar system will give you decades of high performance. We offer interest free finance and operate throughout the greater Sunshine Coast region.
Accord Electrical Solar Reviews
This is the second system I have had from Accord in the past 3 years and I am impressed that the whole process is so seamless, all appointments were kept almost to the minute and the delivery and installation guys were first class, polite, neat and tidy and all this on a scorcher of a day in mid January.
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I went for Bruce and his team for a few reasons. He didn't offer me the cheapest setup, but he offered the best quality system for long-term return on investment. With the easy option to add a battery when the price drops (my long term plan is to be non-grid dependant for cost and to do what I can to reduce my carbon footprint). Also, Bruce made time to talk to me about my options and explained how it worked and he gave me the best advice on getting the best deal from a electricity retailer. Overall, communication was a key factor in feeling that the financial investment was a wise choice. I would recommend Accord Electrical to anyone within the Sunshine Coast region.
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Accord Electrical did great job at great price.
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The system is being installed on 20 February, 6.3 kw system and 5 kw inverter
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I opted for a 6.6 kW system with 24 solar panels. My quarterly bill has reduced by $250 which included a few weeks of power from the grid only. Accord were great to deal with and no up selling. In fact the opposite since I had raised the option of a 10 kW system to which they replied that the 6.6 kW would be ample even with my east/west (12 panels on each) roof installation. They reckoned that this system was the best bang for my bucks and I now totally agree. The guys arrived on time and finished when they said they would. Very slick and tidy workmanship. The only hiccup was with the live data from the 5 kW Sungrow inverter, which worked fine until Energex replaced the meter. Accord are aware of this and will attend to this today. I have been unavailable for them to have come any earlier so no fault of theirs. In discussion with them this is easily resolved. Would have no hesitation of recommending Accord.
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Your web page info made for some well informed decisions.
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Excellent communication and provision of service.
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I'm impressed with Brett and his team on their professionalism. They turn up promptly with six trucks and lots of guys working all over the house to install our solar panel. Even with so many people on site, they left my house near and tidy! I am very glad to go with Accord Electrical on the recommendation from my neighbour, Sarah.
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From the front office to the sales to the installation to the tech support Accord has been brilliant to deal with . Any concern or query I had or have they deal with it straight up which is exactly why I went with this locally owned and operated installer . You can't go past them , highly recommended!!
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To be installed on 7 December
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We had confidence in the provider right from the start and we weren't wrong. Everything went according to plan and our system was installed within a week. Now we are enjoying the benefits.
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Accord were very professional and installation was very and done without a problem. all very helpful when i had to get them back to educate me about the smart meter.
Highly recommend Accord. Show additional information
Highly recommend Accord. Show additional information
I have had a few delays but accord electrical have been very good along the way.
Thanks guys Show additional information
Thanks guys Show additional information
They all seemed equal to be honest....
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Accord have great customer service, but their first quotation sent by email did not arrive, so I thought they were not interested in the work. Some problem with their office. Once I received their quotation, service from then on was excellent. I was also very impressed with another, good quality systems and competitive prices
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We have shade issues and are very encouraged by the amount of energy generated in the first week by the specific shade panels controlled individually by a chip.
We were confident in making our decision following the information gained from the Solar Quotes web site and would have been happy to deal with any one of the three contractors recommended to us . Show additional information
We were confident in making our decision following the information gained from the Solar Quotes web site and would have been happy to deal with any one of the three contractors recommended to us . Show additional information
Communication was excellent and also explanation of the system and so forth.
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I didn't end up going for top of the range but chose a good quality system. (24x275W Phono panels + Fronius + Smart meter)
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From the moment Bruce picked up the phone for the initial contact and then the visit and quote the process was unbelievably easy and hassle free. Had quotes from other companies but the sales process was all pressure. Bruce and the team were amazing, relaxed and no pressure. The installation went ahead on time with no hassles. Energex have completed their part and now waiting for the new meter to be installed by AGL which is a process in frustration. I would highly recommend Accord Electrical for the installation of solar. Just had Simon out to configure the App and all done efficiently with no fuss. Awesome job guys thanks again.
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Overall a very easy process from initial contact and site visit through to quotation, follow up questions answered, quote acceptance and ultimately installation. All went very smoothly. The system seems to be up and running well after the new Energex meter was installed, but I am waiting for a return visit from Accord Electrical to have the Wifi setup so we can monitor system performance. Will keep you updated as on-going customer support was an important decision making criteria in choosing this company. More to follow...
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The Accord Electrical team were excellent.
From the start where they came and inspected the residence, told us what we needed and then gave us a firm date for installation.
The installation went without hiccup and they have submitted all forms to the electrical provider for the FIT.
At the time of writing we are still waiting advice from Energex that they have completed their work to enable the FIT to apply. Show additional information
From the start where they came and inspected the residence, told us what we needed and then gave us a firm date for installation.
The installation went without hiccup and they have submitted all forms to the electrical provider for the FIT.
At the time of writing we are still waiting advice from Energex that they have completed their work to enable the FIT to apply. Show additional information
I have the "Sungrow" (SG5KTL-D) inverter installed. I have noticed it runs very hot (no internal fan/cooling) and appears to be "derating" nearly all the time. I have been told by the installer that running hot is normal and the unit is derating as we are not using enough of the power being generated. I looked this morning at 7.00 am, and even though the unit was only producing around 400 watts it was still derating. If this is normal I will be very DISAPPOINTED as it means the electricity being generated is not being returned to the grid. I believe the inverter should be capable of handling this, and if not possibly a different inverter should be used.
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We are very pleased to report that our new solar power system is now installed and operating very well.
Other than our greatest appreciation to you for the exceptional guidance and follow-up service which you have provided, we would also now like to add the highest recommendation for our supplier/installer - Accord Electrical (Moffat Beach, Sunshine Coast, QLD).
The service and support provided by the Accord team has been prompt, courteous, efficient and professional, and we were especially impressed with their installation team (who worked tirelessly in 33*C heat on the big day).
Once again, your recommendations have been spot on, and we in turn wish to rate Accord Electrical as highly recommended (five stars, at least).
We look forward to many years of benefit from our new solar power system, and wish you the very best in your endeavours on behalf of those who follow in our footsteps (or mouse-clicks). Show additional information
Other than our greatest appreciation to you for the exceptional guidance and follow-up service which you have provided, we would also now like to add the highest recommendation for our supplier/installer - Accord Electrical (Moffat Beach, Sunshine Coast, QLD).
The service and support provided by the Accord team has been prompt, courteous, efficient and professional, and we were especially impressed with their installation team (who worked tirelessly in 33*C heat on the big day).
Once again, your recommendations have been spot on, and we in turn wish to rate Accord Electrical as highly recommended (five stars, at least).
We look forward to many years of benefit from our new solar power system, and wish you the very best in your endeavours on behalf of those who follow in our footsteps (or mouse-clicks). Show additional information
Too early to tell if the system is performing as suggested. Energex only installed the new meter two days ago. The team from Accord were punctual and the system installed on time as quoted.
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We were not at the installation as it is a rental property but they did send me photo,s of the finished product
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I would recommend Accord Electrical for solar installation. They were very courteous, and it is a very neat installation
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Accord were prompt and very professional. Installation was done with minimum fuss.
At this stage we are very happy with the quality and value. In time our rating of these will hopefully increase if the unit continues to operate at its current output.
I would recommend these guys. Show additional information
At this stage we are very happy with the quality and value. In time our rating of these will hopefully increase if the unit continues to operate at its current output.
I would recommend these guys. Show additional information
We started off wanting another organisation, seemed a good system, but they messed around, unable to contact them, ended going for Accord.
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After initially seeking quotes on a weekend, I was impressed to be contacted by 2 of the 3 suggested installers on the Monday. The 3rd installer only contacted me some time later, after I advised you. All 3 quoted similar prices, albeit on widely varying equipment. I decided to accept Accord because of their willingness to answer questions, consider and discuss equipment and installation options, conduct a second visit to discuss installation and they are a well-established local general electrical contractor. Since installation, they've been very responsive to queries to explain and clarify matters. It's only early days to evaluate the effectiveness of the system but the data seems pretty good so far.
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The guys at Accord were very patient with me as I took some time from the initial enquiry to ordering the system. I asked many questions and posed a challenge by wanting a solution to measure the energy consumption in a granny flat and the main house. I finally decided on the Efergy Engage Hub Online Energy Monitor - Solar kit from REduction Revolution and Accord connected the clamps and monitors during the solar installation. I went all out with a 6.48 kw grid connected solar system (24 x 270 watt Phono panels - 12 North & 12 West facing) connected to 5kw Sungrow Wi Fi inverter. I can monitor the Inverter and power consumption through my PC or mobile, even if I'm away from the house. In the future, I'll be looking at energy storage if the prices come down or the Electricity prices rise too much.
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These guys were local, long experience and have a great reputation. The quote was the best, quality German Inverter and good panels. Installers overruled our initial thinking of splitting the panels to both sides of the roof peak...for good reasons. Nice to have a professional walk you through it. Very efficient and clean install with no dramas, even when I asked them to put the inverter inside the garage.
Highly recommend them.
That said, the other two companies, Halcol and Australia Enviro Projects were also excellent companies and would have had no problems with them either. Finn does a good job at vetting them out and his website with questions to ask (downloadable) is rather excellent. Show additional information
Highly recommend them.
That said, the other two companies, Halcol and Australia Enviro Projects were also excellent companies and would have had no problems with them either. Finn does a good job at vetting them out and his website with questions to ask (downloadable) is rather excellent. Show additional information
Very helpful Company with courteous and efficient service. Highly recommend.
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Reason why Value for money is 4 is because I could have gone with a cheaper dodgy system from Eurosolar.
Reason why Quality of system is 4 is because I could have gone with an REC system, which is supposed to be top shelf quality, but was 50% more. Show additional information
Reason why Quality of system is 4 is because I could have gone with an REC system, which is supposed to be top shelf quality, but was 50% more. Show additional information
System installed in Sep 2015.
Have been monitoring output since then and remarkable how close the performance is to the estimated performance accompanying the quotation.
System is 4kW and average daily output is about 17.7kWr (ie 4.8hr per day per 1000W) Show additional information
Have been monitoring output since then and remarkable how close the performance is to the estimated performance accompanying the quotation.
System is 4kW and average daily output is about 17.7kWr (ie 4.8hr per day per 1000W) Show additional information
Value for money - i won't know until i get my electricity bill.
Quality of system - too early to tell.
Generally - The quotes and service offered was too close to call. And I really had to toss a coin. Show additional information
Quality of system - too early to tell.
Generally - The quotes and service offered was too close to call. And I really had to toss a coin. Show additional information
Accord provided the most info on quality & warranties & were the best aligned with Finn's template for comparing quotes
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