Advanced Solar Technology Reviews
4.2
Leave a review Based on 157 ratings Aus Ranking
- 5 star 22
- 4 star 109
- 3 star 25
- 2 star 1
- 1 star 0
Average Customer Review
- Value 4.12
- System Quality 4.26
- Customer Service 4.28
- Installation 4.36
Timeline
Reviewer supplied photos:
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Advanced Solar Technology is a Western Australian solar energy company.
“ All above (top ratings; value for money, system quality, installation and customer service) says it all; everything done, absolutely no hassle. I nearly forgot I was having it, as it went so smooth from signing up to being fitted. Now to see if it saves me money.
Advanced Solar Technology Solar Reviews
Fast installation, well informed supplier
Quick and easy quoting with visit to site and additional comparisons and advance on different panels and invertersFast and efficient installation. Polite installers but could have left the site a little tidier (some plastic zip ties and drilling dust left on site).
Customer service have always resolved/answered any queries and organised the grid connection very quickly , but do sometimes struggle to respond quickly Show additional information
Couldn't recommend them high enough. Awesome from sales to installation!
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Great company
Alex is professional, polite and.very helpful.Had a software issue but he promptly fix it. Show additional information
Comprehensive explanations
Arrived on time ,polite & gave clear easy to understand explanations Show additional informationRecommended
Sales and quoting process was friendly, efficient, punctual and informative.Installation was efficient, although the process to get an installation date (returning of phone calls) was somewhat annoying. Installers left a bit of a mess. I was given a Solar Energy Monitor, but no instructions from the installers (they put it in the meter box without telling me)
Grid connection done before installation.
Email sent after installation saying that a follow up will be made after I've received the second account from Synergy. Show additional information
Great company to deal with.
Everything went perfectly from sales through to completion and then the follow up visit by Alex the director to make sure we were happy with the system.Can recommend Advanced Solar Technology to anyone looking to get this system. Show additional information
Good service
The salesman explained to me well the prons and cons of different options.Installation was fast and smooth Show additional information
Streamlined process, efficient installation
Excellent. Organised everything with no fuss. Installers were incredibly efficient and friendly. Totally recommend. Show additional informationGood Installation and Sales
After spending many hours trawling websites for information I came across Solarquotes and found excellent information of solar systems as well as the option to get quotes, which I used. In total I contacted 5 installers, three were recommended by Solarquotes.Michelle and Alex were helpful in stepping through the process of quotes and the application process.
The installers arrived after midday on the scheduled day and were finished by 4PM, excellent job done, inverter installed were I asked them to install it and panel rails trimmed off neatly. Conduit from the panel to the inverter as per regulations.
Even though the panels are not facing in a direction that will give maximum output, the system is producing a good output and peak around 4.5kW during the day, very good for this time of the year.
To summarise, Advanced Solar Technologies provided good advice and the installers did a good job, thanks. Show additional information
Clear and honest installer
Alex was sensible and knowledgeable - every question was answered clearly, nothing was a problem.He took a lot of time to make sure we knew everything we needed to know and didn't push for a sale. We felt confident going with his system.
More to the point - he provides a simple usage monitor as part of his systems which helps to monitor power drawn from the grid. Far more practical and cost effective than consumption monitoring. We wish we'd picked one up before we even got the panels! Show additional information
Then sales person was very informative and not at all pushy. The installation crew were polite and efficient The crew also cleaned up after themselves. I am happy with the service and recommend Advance Solar.
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Initial contact was prompt and comprehensive with Advanced Solar, with detailed explanations and suggestions however communication after agreeing and paying deposit for the chosen system was less than we expected. There was a delay in the shipment of panels which of course was beyond the control of Advanced however it was left to us to keep following up to secure an installation date. The 3 installers arrived on the appointed day and the installation took approximately 4 hours. The site was clean and tidy on completion.
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Once I gave the go ahead, the system was installed within two days (on the Saturday of the long weekend no less). After sales follow has been excellent. We are very pleased with the outcome.
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Advanced Solar were the only company that spent time working out what would work best for my residence. Great service, great products.
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I am thinking, why did we not have solar installed years ago.
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Alex was very informative and prompt. Not at all pushy with sales. Quality of service and product was definitely a focus.
The installation trades were very professional and neat.
The panel location layout was different from our initial discussion during the quote, but after raising concerns and receiving further information regarding the change, we are happy with the result.
Would definitely recommend Advanced Solar Technology to others. Show additional information
The installation trades were very professional and neat.
The panel location layout was different from our initial discussion during the quote, but after raising concerns and receiving further information regarding the change, we are happy with the result.
Would definitely recommend Advanced Solar Technology to others. Show additional information
Due to our house being quite old and roof tiles not appropriate, the installation took a bit longer than it should, however, Albee was always available and solved any problems straight away. Our system has only been in for a few hours, and seems to be working very well. I was very pleased with Alex and his team. Kate
Of the other two suggestions you gave me one came and stayed for ages selling me the system, but never got back to me with a proper quote, the other I think sent me a quote via email and never came to the house, they have sent me several emails though.
Thank you Kate Show additional information
Of the other two suggestions you gave me one came and stayed for ages selling me the system, but never got back to me with a proper quote, the other I think sent me a quote via email and never came to the house, they have sent me several emails though.
Thank you Kate Show additional information
The installation team were friendly and professional, we are hoping to see a huge difference in our electricity bills in the near future.
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Originally quoted 3-4 weeks for installation but ended up being 8 weeks. Was phoned after 4 weeks and told the panels were due the following week. Didn't hear anything for almost two weeks, sent an email got no response, rang a couple of days later and told the panels had just arrived and could expect a call to confirm install date. Didn't hear back, called again two days later and confirmed install date. No phone call day prior installation to confirm time, installers just turned up. Seemed to do a reasonable job & the system is working. Installer didn't explain how to connect to the inverter and said there's a howto guide in the manual (there isn't) and the Delta app is absolutely horrible.
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Very knowledgeable non pushy rep/owner. They sorted everything out with Synergy without any problems and all was expertly installed in under 3 hours. Already seeing reduction in Synergy bills for half the period of of supply charge.
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All went as scheduled,well actually a bit sooner due to an opening in the installation teams schedule. All seems to be operating very well.
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Alex from Advanced Solar Technology not only made phone contact with no waiting period but also visited the house to fully explain the various systems. The process was non pushy and very informative
We had our system installed 19.07.2018 and am more than happy with the end product and price. Alex made contact after installation to confirm if we were satisfied or not and a further follow up will occur after the next billing period.
Alex's team of installers (Ben, Jake and Henry) were superb as they had a "can do" attitude which really showed during the more difficult sections of the install. My installation was as neat as you can get.
Very happy!
Mick Show additional information
We had our system installed 19.07.2018 and am more than happy with the end product and price. Alex made contact after installation to confirm if we were satisfied or not and a further follow up will occur after the next billing period.
Alex's team of installers (Ben, Jake and Henry) were superb as they had a "can do" attitude which really showed during the more difficult sections of the install. My installation was as neat as you can get.
Very happy!
Mick Show additional information
All good although I've been left to my own devices a bit to work out how to use the Ap. Also it's rained every day since I installed it and I feel like I'm to blame !!!
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The assistance of Finn enabled me to have the confidence to select the Advanced Solar Technology team. The system was installed despite appalling weather. All the members of the team were helpful and competent and completed the job despite the rain, hail and strong winds. Thanks Guys!
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One provided the best quality spec of all but the price was 50% more than Advance Solar Technology (AST).
Felt that the AST system was still top quality (using Solar Quotes site to research panels and inverter specified in quotes) but much better value for money.
The other sales person was very knowledgeable but did not offer to come to our house, this put my wife off side.
Another cancelled appointment 2 times and then did not even turn up for the 3rd appointment, I was also passed from one salesman to another. Second salesman then rang me 3 weeks later to ask if I was still interested, when I told him I wasn't, because I hadn't heard from them, he then told me that it was because I had not rung him back. Needless to say, if a company cannot even organise their appointments, for a quote, I am not going to trust them with installing a solar system on my house.
Really appreciated all the information on the Solar Quotes sites and the quote service, made everything so much easier and I felt much more confident in make a decision because I had all the important information at my fingertips. A very big thank you from me! Show additional information
Felt that the AST system was still top quality (using Solar Quotes site to research panels and inverter specified in quotes) but much better value for money.
The other sales person was very knowledgeable but did not offer to come to our house, this put my wife off side.
Another cancelled appointment 2 times and then did not even turn up for the 3rd appointment, I was also passed from one salesman to another. Second salesman then rang me 3 weeks later to ask if I was still interested, when I told him I wasn't, because I hadn't heard from them, he then told me that it was because I had not rung him back. Needless to say, if a company cannot even organise their appointments, for a quote, I am not going to trust them with installing a solar system on my house.
Really appreciated all the information on the Solar Quotes sites and the quote service, made everything so much easier and I felt much more confident in make a decision because I had all the important information at my fingertips. A very big thank you from me! Show additional information
Alex and team did a great job, I felt the advice he gave in our initial meeting really showed good market knowledge and the options discussed have given us a system that is working really well. The installation work was clean, tidy and quick and the team were very professional.
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System is yet to be installed but so far experience is good. Especially liked that Alex listened to what I was wanting and did a good design to match.
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