Apex Solar and Electrical Pty Ltd Reviews

Based on 17 ratings Aus Ranking

  • 5 star 9
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.65
  • System Quality
    4.71
  • Customer Service
    4.71
  • Installation
    4.76

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Timeline

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About Apex Solar and Electrical Pty Ltd, Solar Installers

Apex Solar and Electrical Pty Ltd
Silver Partner
Apex Solar and Electrical Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 88 608 735 422  ABN active since 16 Oct 2015 | Apex Solar & Electrical Pty Ltd
verified
ACN: 608 735 422  ACN active since 14 Oct 2015 | Apex Solar & Electrical Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 296784C Apex Solar & Electrical Pty Ltd 
verified

Reviewers report paying: $4,275 - $6,800 for depending on hardware choice and installation difficulty ( how is this calculated? )

At Apex Solar we pride ourselves on our great service and friendly expertise. Tim manages all the projects himself - from start to finish - so you know exactly who you are dealing with. And we don’t just disappear once we’ve finished your installation either. First class customer care after installation is super important to us. We like to make sure you understand the benefits and workings of the system you’ve got, and Tim is always on hand to answer any questions or give a bit of technical support.

Apex Solar works with an unlimited range of suppliers and products – we’re not locked in to one supplier or brand. This means we can offer a specialised service, tailoring the exact solar products that fit your specific needs and we always make sure you get the best system that fits your budget.

Apex Solar and Electrical Pty Ltd Solar Reviews

Great technical knowledge.

Tim, the owner of the business and an electrician, did the quote and the installation. Much preferable to dealing with a salesman. Show additional information

Terrific service. Very knowledgable installer.

Tim rang me the day after I asked for the 3 quotes from Solar Quotes, and went to look at our existing system that day. His quote came through 2 days later, and we spoke about my different options.
He and his wife Gemma were in contact with us regularly to line up the installation, and everything went to plan.
The customer service provided throughout the process was first class.
Show additional information

Friendly and knowledgeable business with good quality equipment

Tim had great knowledge and was easy to deal with before we even went ahead purchasing the system. We did a fair bit of research into what we wanted and felt his product may have been a little bit more expensive than others but the quality and more years guarantee was what we wanted. You pay for what you get. In saying this, Tim had a very competitive price.

The installation process was extremely quick and no fuss. Highly recommend as we are very happy.
Show additional information

solar intallation

quote complete installation on time polite clean tidy team not an easy job but done efficiently same day completion organised grid connection great job all round Show additional information

Great installation

Very happy with supplier. A couple of panels were faulty and were replaced quickly. Show additional information
Apex Solar owner/Installer very practical and helpful. Easy to talk with. Later customer service from Inverter maker was average though. Inverter WiFi System is not easy to connect to laptop or mobile phone. Instructions not easy to follow. Not intuitive. Apart from that we will have to see how much our bill is reduced. Show additional information

Solid wuote

Honest assessment, quick visit though price above others the quality of equipment goiod Show additional information

excellent work done promptly and effectively. only one to propose replacing off-peak hot water with solar powered for only an extra $200

getting 3 quotes was well worth it. easy to separate the greedy from the realistic. The installation was seamless and Show additional information

Satisfied customer

Tim Baker owner of Apex Solar was courteous, factual, competitive price, and a delight to liaise with. Installation went ahead smoothly and System was working properly before I knew it. Would certainly recommend Apex to anyone in my area (which is mid north coast NSW) who wanted solar. They also dismantled old solar system first this was included in price. Show additional information

All went well.

Apex Solar took the extra time to analyze what was the most cost effective system for us. The installation was uneventful and Apex solar handled the grid connection.
We are still waiting for WiFi setup and tidy up of the panel brackets but there are unusual circumstances ie Fires. So we are happy to wait.
We also had the hot water power diverted.

Supplier Reply

Thank you for your kind words Fred, and thanks again for your patience during the bad bush fire week. We will be in touch now everything has returned to normality. Show additional information

It’s early days yet but so far very happy with level of service and advice I have received from Apex Solar. I have no hesitation recommending them for a quote and install.

Tim’s advice was first class, his quotes were competitive, The team was punctual, professional tidy and quick. Apex has made this experience pretty easy for me, the only thing they could have done to improve the service is not charge me ????.

Supplier Reply

Thanks for your review Terry, we really appreciate it. I wish we could our installs for no charge, it would definitely give us the warm and fuzzy's! Alas, that is not the case, but we do try to offer a good service to make up for it :) If you have any questions at all regarding your new system moving forwards please don't hesitate to give Tim a call. He is always happy to help. Show additional information

Excellent installer in all aspects

Answered all my questions and kept things simple by not being too technical. Installation was smooth and although it only took 3 hours it was carried out in a neat and tidy manner. After sale service was also very efficient with grid connection etc.

Supplier Reply

Hi Ernie. Thank you so much for your feedback. It's really appreciated. It was a pleasure to do work for you and if you have any questions in the future regarding your new system please don't hesitate to give us a call. Show additional information

Great installer.

Trouble free from start to finish. Installation carries out on time. Good communications plus technical advice.

Supplier Reply

Thank you so much for your kind review Trevor. It was a pleasure working with you. Show additional information

very professional & easy to understand

prompt & simply explained
polite,very tidy & punctual
yes accept we organised connection of smart meter

Supplier Reply

Thanks for your kind feedback Barry. If you have any questions at all regarding your new system moving forward please don't hesitate to give Tim a call. He is always happy to help. Show additional information

Would happily recommend Apex Solar

We had a complex install due to our roof shape, shading issues, requirement to support a generator now and batteries in future. I was fairly particular about what I wanted to achieve and in general have pretty high standards. I found Tim to be very relaxed, friendly and helpful during the quoting process and he seemed happy to spend the time discussing the system design with me. I had 3 quotes (2 through solar quotes and 1 directly with a highly regarded local installer) - all options seemed to be reputable installers using good quality gear, but I felt most comfortable dealing with Tim and felt his system design was the best for my situation. After months of to and fro and waiting on the installer I'd approached before coming to Solar Quotes they ended up arriving at a nearly identical design (& brands) to Tim's, but Tim was cheaper and arrived at that point immediately and without a fuss over the supposed difficulty of what I was asking for. He used top quality brands and I was happy with the installation he and the boys did, their electrical workmanship was very neat (rare for me to say that) and Tim kept in constant communication during the install to make sure I was happy and was willing to make changes to a couple of the panel positions along the way. If I had to fault him on anything, I wasn't sure exactly when he was going to come and do the install, but I know he's at the mercy of the weather so i guess that's to be expected. I'd be confident recommending Apex Solar to anyone looking for an installer - Tim has a can-do approach and seems to me like the sort of guy who will make sure the end outcome is something you're happy with.

Supplier Reply

Hi Micheal. Wow, thank you so much for your kind words. It was an absolute pleasure to work on your install and if you have any questions at all regarding your new system please don't hesitate to give me a call. Always happy to help. Show additional information

Well pleased

Tim and his team were professional, polite and punctual. They inspired confidence.

Supplier Reply

Many thanks for your kind review Lawrence. It is much appreciated! Don't hesitate to give me a call if you have any questions at all regarding your system in the future. Show additional information

Supplier Reply

Thanks for the positive feedback Graham. If you need any assistance with new new system in the future please don't hesitate to give me a call. Show additional information
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