Cyanergy Reviews
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About
Headquartered in the Melbourne suburb of Truganina, Cyanergy also has offices in New South Wales and Queensland.
The company provided the following information:
"Smarter Energy, Better Savings
Founded in 2010, Cyanergy is a trusted Australian-owned energy efficiency and renewable energy company across VIC and NSW.
We specialise in:
- Residential & commercial solar systems
- Battery storage solutions
- Hot water heat pumps
- Energy-efficient air conditioning
- LED lighting & HVAC upgrades
We are an Authorised Installer under Solar Victoria & the NSW Energy Savings Scheme, and ISO Certified for Quality & Environmental Management."
You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Cyanergy.
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Cyanergy Reviews (3)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 2
- 4 star 0
- 3 star 0
- 2 star 0
- 1 star 1
23 January 2026
10 October 2025
Easy to talk to everyone involved in my solar project.
Quality of the system is good and very reasonable price and good customer service.
27 August 2025
Excellent from start to finish
Excellent quoting processAwesome installation, crew were fantastic
Customer service was ok, too many ppl to follow up with
Solar and battery installation
I’ve been waiting 8+ months for my solar and battery installation in NSW. Deposit paid, installation promised within 3 weeks, original date was 24 July 2025. As of January 2026, nothing has been installed.Every delay comes down to the same excuse: “waiting for stock”. They clearly oversell during rebate periods and cannot deliver. There is never a confirmed installation date.
Customer service is extremely poor. You constantly have to chase them. Calls go unanswered, emails ignored, and every time you call you get a new person who promises to follow up — which never happens. Sales blames operations, operations blames stock. No one takes responsibility.
After months of delays, I finally got an install date — only for it to be cancelled last minute because contractors went on a long weekend holiday. I was told it was “bad luck”. No new date has been provided.
Even if the system is eventually installed, I have little confidence they will be responsive for future warranty or service claims.
Cheap prices are not worth this level of stress. If you value honesty and peace of mind, stay away.