Eastern Suburbs Solar Reviews
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About
Eastern Suburbs Solar has been in the Solar business for 9 years. We began as a Solahart Distributor and now offer an additional range of solar hot water systems from Rinnai, Envirosun, Sanden, Apricus, Stiebel Eltron, Tivok and Chromagen and Rheem as well as Tier 1 solar panels and Inverters and Enphase AC Batteries and we can also arrange Tesla Powerwall. We also offer Helicol Solar pool heating.
We have 4600 customers on our books and install throughout metropolitan Sydney and as far as Hunter Valley and Illawarra/South Cost.
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
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Eastern Suburbs Solar Reviews (8)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 1
- 4 star 4
- 3 star 1
- 2 star 0
- 1 star 2
02 April 2026
05 October 2020
Good system and everything working so far.
Dick made every effort to make sure I understood the system and followed up on original quote. Was not the cheapest quote but close. Installers were good.Panel rating: 4/5
Inverter rating: 4/5
06 September 2020
Original Review on 28-01-2020:
No fuss and happy with the outcome
After Dick helped us with our purchase of a heat pump hot water system a few months ago, we were happy to consider Easter Suburbs Solar for our PV system. Wasn't quite the cheapest for the system on offer, but the difference was negligible when working with someone we already knew and who was patient with our questions and delays and very informative.When we finally made a commitment, it took less than two weeks to get the system installed - this in December, with the pre-Christmas (and pre-decrease-in-STCs) rush. The installation went smoothly, and looks neat. With the holiday period it took longer for our electricity retailer to arrange the new meter, so we've only been fully operational for a week so far, with a few overcast days, but averaged about 30kWh per day.
7 months later we asked Adam: "Are you happy with the performance of your system so far?"
Had the PV system online for just over 7 months now (switched on late January), it hasn't missed a beat. The installation has held up through two 'east coast low' weather systems with no signs of installation-related weather issues.The average daily output through June - July was pretty close to prediction. Almost ideal conditions in August (good sun but still cool, very few cloudy days) has delivered daily average 25% higher than June - July, and monthly total better than either February or March (which were held back by bushfire smoke and bad weather).
18 November 2019
Inverter stopped working and it seems that they will not honour their warranty
Inverter rating: 1/5
25 February 2019
18 February 2018
Original Review on 18-06-2017:
Excellent recommendation, knowledgeable and completed as promised. As a result have also installed new water heater with same company8 months later we asked Stephen: "Are you happy with the performance of your system so far?"
Yes30 September 2017
11 July 2017
Dreadful customer service as soon as things go wrong.
Eastern Suburbs Solar did the work but had troubles immediately. They made further adjustments to get the system to work took a month after the install. Then the inverter died within 12 months. They replaced fhis but didn’t do the paperwork associated with the replacement with the manufacturer so the app cannot work. They have since lost all paperwork, warranty and it takes them forever to reply. It took them 2 months of back and forth reply to a simple question and still no site visit to actually have a look. Make sure you get everything in writing from them as they won’t come through with verbal promises quotes etc. Even the little things like this system can be upgraded later easily etc etc make sure you get in writing. They make lots of mistakes, give excuse after excuse as to why it’s not their fault . The work is shoddy at best. I’d avoid them again if I had the chancePanel rating: 4/5
Inverter rating: 2/5