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Review #110 of

Have you bought a solar system since you got your quote? Yes
If yes, which supplier did you go with? Energy Matters
What made you choose that supplier over the others who supplied quotes? Other - see below:
Other... Recommendation from parents...
What size system did you go for? 2kW
How much did you spend? $3000 to $6000
Value for Money: 4*
Quality of System: 5*
Installation: 4*
Customer Service: 2*
Is there anything else you would like to tell us about your experience?
I was very disappointed in Energy Matters' customer service. I paid them up front in full for the system, and rather than organising the installation, they sat on my money for over a month. I was furious. Once I threatened to take my money back off them and go elsewhere it was installed within days. I am very happy with the system they have provided but think they've got some real organisational issues to deal with.
Review Posted by Maxwell from VIC on 16 April 2012