Genr8 Electrical

Genr8 Electrical Reviews

About

Genr8 Electrical is a Solar Power Installation company based in Latrobe and serves TAS. Here are their reviews as submitted by visitors to SolarQuotes
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Genr8 Electrical Reviews (14)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.6/5

Value for money

4.7/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 7
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Quality from end to end

Attention to detail in the initial quote compared to other quotes and ultimately because, on price all quotes were comparable, the fact that they were local became the deciding factor.

We are also very pleased with the results and the way the installation team conducted themselves during the installation and the overall attitude. Also the quality of the installation looks much better than other nearby installations undertaken by different companies.
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We had a problem, GenR8 had the solution

We had three installers quote for us, GenR8 were genuine and friendly in the process; our roof was supposedly Tin tiled sheets, which meant any drilling or cutting into it could cause a tear easily and a leak would develop so it was ill advised to work on the current roof system and replace it with Colourbond corrugated or common tiles(which the cost would far out weigh the saving of solar) When GenR8 Electrical came out to quote, they spent some time discussing this problem then after some discussion, asked to get onto the roof just to assess the roof would need replacing and when we got on the roof it became evident that the roof was actually galvanised metal and would handle solar framing install without leak as assumed. This, coupled with the friendly and open advice; along with the reasonable price made us feel comfortable with choosing them for our solar system.

All the research into the three types of solar packages was difficult; as to know what was the right decision was tough because marketing ploys and statistics being used to make any product look great, I felt confused but GenR8 did give us confidence to make a decision.
The install was done in one day and we were producing solar electricity the next day. Just professional great service.
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Happy customer

Quick to respond to initial request. Detailed quote. Answered questions we had after the quote quickly & honestly. Installation happened promptly & efficiently. Slight communication glitch between solar installation & meter installation handled sensitively. Overall very happy with the service provided.
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Top quality service and install.

Efficient and reliable customer service! Quote came back quickly with the best price for the best quality equipment from four separate companies. Very happy with Genr8 Energy Tasmania.
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SolarQuotes contacted three suppliers in Tasmania on our behalf. Within a day or so of being advised of the prospective suppliers Karl and Nathan from GenR8 Electrical visited our premises and provided an obligation free quote as requested. They spent over an hour discussing solar systems to establish what would be best suit our needs promising to get a formal quote to us within a couple of days. The quote arrived later that evening. Whilst evaluating the three quotes received we went back to them for clarification on a couple of matters and received a revised quote within 24 hours specifying everything we had asked for, in particular a prospective installation date.

They arrived to install the equipment a couple of days before we expected them but only after ensuring it was suitable to us. The majority of the installation was completed on the first day with the panels to be installed on the next day. The next day the weather was pretty wild but they completed the job as promised fortunately as on subsequent days the weather was considerably worse.

The system was commissioned and has worked flawlessly since that date.

GenR8 Electrical, South Spreyton is a small local company who provide excellent customer service and installation as well as competitive pricing.

I have no hesitation in recommending them to friends or anyone else looking for solar in NW Tasmania.
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Shop local and you deal with the installer, not a salesman

We got three quotes via SolarQuotes and a couple of others by direct enquiry. GenR8 provided us with competitive quotes for a range of systems involving different sizes and quality of components to allow me to decide which scenario would be most cost effective for us. They were also the only supplier among those we contacted who preferred to visit us onsite and assess our situation before quoting rather than work through photographs, phone call and email.

A big plus for us was that this was a local installer and that the two electricians who run the business and perform the installation are also the ones who you deal with from initial contact, not an intermediary sales person. They have a Facebook site showing the installations they have completed, so you can judge their past work. They listened to our questions and provided us with helpful advice based on their experience, but did not pressure us into choosing one option over another. I chose a 3kw inverter and 4.6 kw of panels, not wishing to overinvest in light of Tamania's southerly latitude and very cloudy winters with short days, not expecting the panels actual output to exceed the inverter's capacity except for a few hours each day on sunny summer days.

Once we accepted the quote, the whole process went smoothly from that point, although we did have to wait 3 months from quote acceptance until installation date. We were very pleased with the quality of the installation work and the focus on doing the job well (eg positioning the inverter in the best location for shading, not close to the fusebox). The system has been operating for four weeks now and the network power company installed our new meter to record our solar feed in two days ago. The solar analytics monitoring is very helpful in allowing me to follow production and consumption as we use different appliances and the system output looks good.

On a sunny day in the longest day length month of the year we have been generating 25kwh per day, maxing out the inverter at 3kw between 9.00am and 2.30 pm. On our one day so far of rain and dull cloud, production dropped below 4kwh for the day, so it remains to be seen whether our solar system will give us very much useful production through our wet winter, short day length months.

Overall, I am very pleased with our choice of GenR8 for the installation of our solar system and would heartily recommend them.

Panel rating: 4/5
Inverter rating: 4/5
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Original Review on 06-04-2019:

Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Bruce: "Are you happy with the performance of your system so far?"

Yes, it exceeded our expectations
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Quality equipment installed by quality tradesmen these guys have a passion for what they do and they do it well.
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Genr8 were the middle quote, just under the highest, but their panels read to be better units. They kept me up to date with the process, and I was invited to attend the installation. The two installers were NOT contractors and could not have been more helpful with advice and information. They even cleaned up after themselves and the work appeared first class, thanks guys.
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Glenn was great. His advice & experience was on the money & we will be phoning him the next time we need anymore work.
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Two firms came to see the place and check my ideas, the third quoted based on an internet-sourced photo - they were the first eliminated
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Excellent company could ask for better service.
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