GoRun Solar Reviews
About
GoRun Solar is a Solar Power Installation company based in Coopers Plains and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes
Reviewers report paying: $3,500 - $6,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
GoRun Solar Reviews (31)
Show Most Recent reviews from All time
Average Scores
4.9/5
Value for money
4.9/5
Quality of System
4.9/5
Installation
4.9/5
Customer Service
- 5 star 24
- 4 star 7
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
31 August 2021
11 August 2021
Professional and friendly
- Quick and easy process- Very competitive quote
- Very personalised recommendations
- Premium quality invertor and panels offered
- Positioned the panels 2 sides of the roof to enable maximum sun coverage
- Excellent after sales support
- Offered flexibility around payment options
19 July 2021
Fantastic service
Rang Kevin for a quote for additional solar panel. Got the quote the next day.Kevin rang to let me know that the installers will be coming in within a week.
just 2 days later, installer rang. They are 30mins away.
Installer turned up and installed the additional solar panel to the existing ones.
Very professional.
Panel rating: 5/5
Inverter rating: 5/5
13 July 2021
Awesome company, prompt service.
Well, where to start. This has been the best service I have had in a very long time. A friend recommended that I contact Jay to get a quote and it was the best move ever. Jay the salesperson is absolutely amazing, very thorough and very knowledgeable and made my job of choosing a solar system and solar company very easy. One week after accepting Jays quote, my new system was installed by a awesome install team and is running perfectly. My hat goes off to the team at Go Run Solar for the fabulous work and awesome customer service, what a great company.Scott (One very happy customer)
Panel rating: 5/5
Inverter rating: 5/5
06 July 2021
Best in Brisbane
Amazing service through and through. From the start, the guys will come to your house physically to draft how the panels will fit on your roof. The quote was competitive and the gents kept in touch constantly. Every step of the way, you are kept in the loop. Even the after sales, the team will continue to respond to you and help you with your concerns.Panel rating: 5/5
Inverter rating: 5/5
15 June 2021
Prompt and honest service.
A smooth, prompt and honest process from sales to install. House is not great for solar and they said that upfront with options. Ongoing customer service has also been prompt and professional.31 May 2021
Fantastic installer
I have been using this solar from the last 8 years, it has been installed in my previous property as well. This is really helpful and good deal.Customer service is very good,
Panel rating: 5/5
Inverter rating: 5/5
16 May 2021
Amazing Customer Service
Excellent customer service and very flexible with the installation process. Highly recommended to everyone. Value for money and affordable pricing with high quality products.Panel rating: 5/5
Inverter rating: 5/5
21 April 2021
Excellent service
Go run solar company is a very professional company.Customer service is best.Installation is perfect.Highly recommended.Panel rating: 5/5
Inverter rating: 5/5
15 April 2021
Good value for money and excellent customer service
We were after a replacement rooftop system - and the sales and quoting process was excellent. Pleasant sales guy came to site, actually took the time to check things out properly and what we required. Cost effective quote. Installation was well communicated, punctual, and I was impressed with the care they took. Nice and tidy job.Customer service has been good. They ensured everything was working well and have followed up on all queries promptly.
08 April 2021
Amazing service overall
GoRun Solar provided exceptional service not only during the installation of the solar panels but also after-sales service. Trusted service provider and timely communication throughout the process. Lot of my friends have been serviced by GoRun Solar and all of us are happy customers. Would certainly recommend GoRun Solar to anyone who is considering to get solar panels!Panel rating: 5/5
Inverter rating: 5/5
05 April 2021
Excellent advice, competitive price, prompt installation
Recommended by colleagues, compared very favourably with the majors. Didn't try to up-sell to something we didn't need. Install prompt, professional, mostly tidy. If I was picky they could have done a little better picking up debris on our driveway. Overall won't hesitate to recommend to other friends.28 March 2021
After years of putting it off, we finally got solar!
We have long wanted to reduce our carbon emissions and embrace solar, but the industry just seemed so full of shonky companies and deals that sound too good to be true. That we just never felt confident moving beyond the early research phase. But having heard great things from our neighbour who had a system installed by Go Run Solar 4yrs ago we decided to see the process through. I personally met with 3 companies who all had great reviews on Solar Quotes and came highly recommended by family and friends. The first company (a local electrician who does solar installs) came in at $6,333 for 6.6kW. The second company (a large energy retailer) came in at $5,220 for 6.6kW. Go Run Solar came in at $4,300 for 6.6kW including upgrade to black rails and clips. All companies quoted on Fronius Inverter and Jinko Panels (or equal).Go Run Solar impressed me with their depth of knowledge and their informed and balanced answers to my many questions. They offered real world advice that went beyond just the install and included great tips on how to get the best out of our system moving forward. The install had to be rescheduled due to a week of heavy rain and I was kept informed the entire time. The customer service from quote to completion has been first class. They even called me the day following install to check my house and yard was left clean and tidy and to see if I had any questions. Absolutely exceptional!
We were very happy with the process and would highly recommend you chat with Michael at Go Run Solar if you’re considering solar, or even if you just have a few questions. A great company to deal with. I feel so very relieved!
Panel rating: 5/5
Inverter rating: 5/5
25 March 2021
You will never go wrong with go run solar
Very professional.. it was all worth the deal. Excellent throughout the process of the installation04 March 2021
No stress process
Jay was very helpful and knowledgeable at our meeting, great price for quality system. Very high level of customer service. Installers were very professional and polite. Very Happy18 February 2021
Excellent service
We are very happy with service provided by Go Run Solar and received good support and great advise choosing the right solar system and Installation done on time and very polite and we highly recommend Go Run Solar.Panel rating: 5/5
Inverter rating: 5/5
16 February 2021
Excellent Service
Our experience with Go Run Solar was faultless from start to end. Jay was our main contact and he was very professional. We are more than happy with our system and the team at Go Run Solar.Panel rating: 5/5
Inverter rating: 5/5
18 January 2021
Excellent installer.
Michael the sales person was very knowledgeable and honest. Installation went perfect. Very tidy. Great customer service. All my enquiries were answered immediately.Panel rating: 5/5
Inverter rating: 5/5
27 December 2020
HAPPY WITH THE INSTALLATION
For every question I had, they were able to answer and more. They gave me all of the information I needed and I am very glad I chose Go Run Solar. Everyone was very friendly. Obviously Solar Energy isn't cheap, but even after a short time, it is starting to pay for itself. They offer good prices and it will pay for itself. I am extremely happy with my purchase and strongly recommend you to get Solar from Go Run Solar. I have told all of my friends about it, and they are all happy with it too. They made setup easy, and helped through the whole process.
Inverter rating: 5/5
Show Details
For every question I had, they were able to answer and more. They gave me all of the information I needed and I am very glad I chose Go Run Solar. Everyone was very friendly. Obviously Solar Energy isn't cheap, but even after a short time, it is starting to pay for itself. They offer good prices and it will pay for itself. I am extremely happy with my purchase and strongly recommend you to get Solar from Go Run Solar. I have told all of my friends about it, and they are all happy with it too. They made setup easy, and helped through the whole process.
Inverter rating: 5/5
01 December 2020
Original Review on 01-04-2020:
Great company to deal with
Great customer service. Good quality systems provided at good price. Good installers.8 months later we asked Jason: "Are you happy with the performance of your system so far?"
Yes all working well25 November 2020
Professionals - Great Price and an Exceptional Service
Finally got my old panels replaced by professional installers from Go Run Solar. Fabulous and hassle-free service from start to end. Jay, Michael and the team were extremely helpful and professional to the core.Work completed -> The installation team upgraded the switchboard and installed panels (two-storey) on a hot and humid day. Pictures of the installation work were handed over.
Highly recommend these guys.
Best wishes to the team, as always.
Thank you.
Srini
Panel rating: 5/5
Inverter rating: 5/5
18 October 2020
Worth the money
Jay from Go Run solar was awesome. He explained all the options we can go for and provided a very good qoute.Inverter rating: 5/5
09 October 2020
Excellent service, quick response
Communication with the team was quick and to the point. The installation went very smoothly and completed in around 3 hrs. Setting up the Fronius Primo system was a bit confusing, but one call to the team and the app was up and running in no time. Grid connection was arranged by them and completed within the timeframe. The output has been excellent and less than 2 weeks later, I can already see savings.There have been no issues at all until now.
18 September 2020
Top Product backed by an exemplary team.
Big Shout out to GoRun Solar.I had my system installed 2 years ago and the installer from the Sunshine coast, I shan't name them that wouldn't be "Smart") Anyway they installed a 6.6kw 3 phase Fronius System. The WIFI was never set up by the installer. Despite several requests to return and set up the wifi and smart meter they sold me (which I probably didn't really need given
the size of the system) I was to be continuously let down and eventually gave up.
Skip forward two years and I was in the market again for my daughter who had recently moved into her new home and wanted Solar. Being dad I was asked to check out the market. I was drawn to the first rate reviews of GoRun Solar and met face to face with Ray. A charming gentleman who explained everything they offered in layman terms. The systems they offer are top spec and extremely competitive.
They fitted my daughters system very quickly indeed. Just over two weeks. The process was smooth and the installers polite and tidy. My daughters meter box was dated and required additional work for it to be compatible for installation. Jay kindly rectified this at no extra cost although it was at extra expense to the company.
In addition to my daughters excellent experience, I happen to mention to Jay my own issue with our installer and the lack of monitoring by Wi-Fi. which they failed to set up. Jay organized his colleague Michael, another charming helpful chap to come to our home and take the time to set up what another company failed to do. How's that for service!
Fitting a system that may on occasion require some attention is not good when the after sales service is shoddy. And can cause angst and lost time and frustration. Therefore do yourselves a favour and give these guys your business. You wont be disappointed. Thanks guys, top work. Keep it up.
14 September 2020
Sales was not pushy, and offered a great price straight away. Installer contractor was very professional, and provided great advice.
Sales was not pushy, and offered a great price straight away.Installer contractor was very professional, and provided great advice.
Customer service called me a week after to check how things are going.
Inverter rating: 5/5
09 September 2020
Fantastic Installer
So punctual, helpful and trust worthy peopleEasy to communicate
They know customers needs
5/5
Recommend
Panel rating: 5/5
Inverter rating: 5/5
19 August 2020
Great service
Got solar panels installed through this company and was very impressed with them. They weren’t pushy and sent a representative to come and speak to us and ask us questions so he could figure out what would suit our family and know what we actually needed, instead of trying to push bad quality product onto us like some other companies.13 August 2020
Highly recommend their service and promptness
From first call till install I knew everything was in good hands. Jay has good knowledge about products and market and spent good time explaining in detail about the product. Installation went smooth and on time. Had some issues with AGL. Support with go run solar was prompt and David was very helpful in sorting out the issues and providing info that I needed.01 July 2020
Pure Satisfaction
The Team at Go Run Solar made sure that safety of their workers came first and did not take any short cuts installing the system. I was very pleased with how the whole operation when and I would 110% recommend them to friends and family. From the intial meet to get a quote to the end of the installation has been very professional and most importantly not pushy to drive a sale or get you to buy with them.Thank you Go Run Solar and wish you guys all the best in the future.
30 June 2020
Great Installation
Install perfectly as I’ve been asked and looks great on my roof. Installed was great and very quick didn’t even take half day. Customer service is great as always through buy till installation process. Keep it up good service and providing great equipment as customer required. Good jobs team and congratulations to having great installer team to get in smooth and nice service.Thank you once again for everything.
29 June 2020
Great solar installation!
The sales process was made smooth by Michael with great advise and service. Very competitive pricing given first up which easily beats most other companies given the quality of panels, inverter and materials used. The installation team were awesome, came in early and had everything ready to use well before midday! Highly recommend Go Run Solar.Panel rating: 5/5
Inverter rating: 5/5
So far so good!
Sales and quoting process was very efficient.Installation was very quick and I could see they paid a lot of attention to detail - also very friendly installers, ready to answer any questions I had.
The customer service from GoRunSolar is amazing. They are always available to answer any enquiry.
Everything was arranged for me, even the App on my phone. I am very grateful to have found this company.