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Jims Energy Reviews

Based on 17 reviews

  • 5 star 4
  • 4 star 11
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Jims Energy, Solar Installers

Jim’s Energy is part of Australia’s largest, trusted franchise; Jim’s Group. Established in 1989 with 3,500 franchisees nationwide, Jim’s has a proven track record for quality.

Jim’s Energy have offices in Victoria and NSW. Our team specialise in the supply and install of residential solar, battery storage and energy monitoring systems and have between them over 10 years’ energy efficiency experience in Australia.

Jim’s Energy work with many local councils, not for profit and community energy organisations as solar bulk buy partners for residential programs.

Jim’s Energy is the energy efficiency company you can trust with the best in market warranties supported by the Jim’s Group Warranty Fund.



Jims Energy Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
I was recommended to contact Jim's Energy when it was time to install Solar on our house and I am so pleased I did. The team were so approachable, friendly and professional. From the first phone call through to the installation of my "Solar Edge" 22 panel system there was not one issue or problem. The installation crew were punctual, polite and experts in their field. A big thank you to Jack, Marcel and Michelle who exceeded my expectations and made the whole process effortless. I highly recommend Jim's Energy and can't fault their service delivery. I am already reaping the rewards of having Solar Energy all thanks to this team!
North East Victoria
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Couldn't fault Jim's Energy. The equipment, service and quality were first rate. It all started with solar consultant, Kez Hassan. He was professional, provided quality information and service. He came to our home to asses our situation and needs and provided literature that was most helpful. No hard sell tactics and what was really important, he follow up even after the unit was installed to see how we were going including notifying us of the Vic Govt solar rebate. We chose Jim's Energy for their reputation, quality service and back up. Definitely would recommend Jim's Energy and Kez Hassan. Show additional information
The Dindi Bulk Buy/Yarra Energy Foundation (YEF) had conducted a rigorous procurement and audit process, engaging Jim’s Energy Solutions for out installation of 4.32KW Solaredge Power Optimisers with monitoring technology the design included 16 x Q Cell Hanwha polycrystalline 270 solar modules array all connected and tested by competent electricians in only 4 hours on our existing 9 by 4.5 metre shed Show additional information
The solar system installation was very well done, neat and inconspicuous. Even the electrical inspector commented on the high level of care and workmanship shown by A.Mills in the installation. I am also pleasantly surprised with amount of energy that the system is generating. Its only early spring and the sunlight hours are not that long but the KWHr meter is ticking over nicely, which is good because that is the only reason you would have a solar system installed, unless of coarse you were off-grid. Show additional information
We have had a very positive experience with Jims Energy. From the initial information night at Lakes entrance Shire Offices, to our personal appointment with Paul Williams, through to the installation of our Solar system, each and every step has been positive and pleasant.
Paul is a wonderful ambassador for Jims Energy, he is very knowledgeable, friendly and informative.
The installation technicians were also very accomplished at their profession, friendly, and left our premises clean and tidy. They did a very neat job.
I would have no hesitation in recommending Jims Energy to family, friends and the wider community.
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"Nicest salesperson" is an insipid option... best, most honest, patient and down-to-earth helpful salesperson is the reason we went with them. We found later that their team delivered on all their promises, on time and mad it easy for us. What's not to like! Show additional information
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I thought that they provided a high level of service which was professional and efficient I would certainly recommend them to others. Show additional information
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Awesome service from Jim's all the way through, and experienced electrician installing the panels. They made the whole process extremely easy. We would recommend them to anyone wishing to install Solar panels. Show additional information
Installation great. Still waiting for final inspection and papers to be submitted for feed in tariffs. Show additional information
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The installation went well, but the next day problems started, in that the alarm light on the Inverter came on, so the system wasn't generating any power. I reported it and they said that there was probably spiking in the grid to my house, they are arranging for an electrician to come out to see what can be done to get the system running properly. As yet that hasn't occurred and the alarm light still keeps on coming on.
The system was inspected by the authorities and the inspector said that everything about the installation was good and it passed his inspection.
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