Magic Electrical Services

Magic Electrical Services Reviews

4.8

Based on 41 ratings  - Aus Ranking

About

Magic Electrical Services is a Solar Power Installation company based in Bunbury and serves WA. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $3,780 - $4,850 for depending on hardware choice and installation difficulty ( how is this calculated? )

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Magic Electrical Services Reviews (41)

Show Most Recent reviews from All time

  • 5 star 23
  • 4 star 17
  • 3 star 1
  • 2 star 0
  • 1 star 0

View Timeline

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$4,000 to $6,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

Excellent company to deal with

Ron was a wealth of information right from the start and initiated the process to replace the meter before we had even decided to proceed with solar. Marc and David were excellent tradesman and did a fantastic job of installing our system. Very efficient and competent tradies, that really do know their work. A highly recommended company.
Hide Ben's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

REC

Panel Brand

Solis (Ningbo Ginlong)

Inverter Brand

Original Review on 07-07-2020:

A Very Customer-Focussed Company

From the moment Magic Solar made contact with me until the completion of installation, I found that the company was totally customer-focussed. They responded on numerous occasions to my very detailed queries and kept me informed on progress after I placed the order. They were also very responsive in their ability to provide a number of different options covering a range of different products. Being our first ever dip into the solar market, they removed the fear of the unknown from our concerns and gave us the confidence to proceed with them. That trust was well founded through their very professional installation and commissioning stage with the site left in an extremely tidy state. They handled all the approvals process efficiently and kept us informed throughout the whole process. We are very happy with the end product.
Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Follow Up Review on 09-03-2021:

After 8 months, we are averaging about double what I assumed when I did my original benefit : cost analysis.

It was one of the best decisions I ever made to go solar and once you understand how the benefits and costs work, it becomes a no-brainer that it's an excellent investment decision, with the added benefit of helping with reducing our environmental impact.
Hide Gerry's Comment

5/5

Value for money

5/5

Quality of System

4/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$4,000 to $6,000

Cost

Jinko Solar

Panel Brand

Fronius

Inverter Brand

Original Review on 03-07-2020:

Performance

All quoted retailers provided informative information, however Magic Solar pipped the others with with price and and speed of installation of very similar products. After one month the system appears to be performing well, but need to see a couple of power bills to assess.
Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 5/5

Follow Up Review on 08-03-2021:

Currently we are very happy with our system though we might have reconsidered having the system facing north and east instead of all north, as we then would have had some power generation earlier in the morning when we wake up. But then all is ‘horses for courses’.
Hide Ernest's Comment

4/5

Value for money

4/5

Quality of System

4/5

Installation

4/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

Installers were on time and delivered on my expectations.

Happy with the process. Old system removed and the new one installed in a timely manner. Roof and site left clean and tidy. A few issues delivering excess power to the system but that is more to do with the State’s network. The company is working to resolve it and have not yet expected full payment of the solar system until it has been resolved.
Inverter rating: 4/5
Hide Paul's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

5kW

Solar System Size

$4,000 to $6,000

Cost

REC

Panel Brand

Fronius

Inverter Brand

Ron is awesome, the only person that came to give me a quote.

Ron was fantastic, no pressure, lots of knowledge, I actually took about 6 weeks to decide on which products I wanted, I did a lot of research, then when it came to installation day it was really easy, I would highly recommend Magic Electrical Services....very happy customer ......Thank you :)
Hide Debra's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6kW

Solar System Size

$4,000 to $6,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

Great service

After a talk to determine what i required i was recommended 4 alternatives based on price and suitable to a very difficult roof, The installation was excellent and trouble free. The customer service from Ron was great nothing was to much trouble and he set everything up .and is always on call.
I can totally recommend Magic in all respects.
And thank you Solarquotes for all your information and help.
Thanks Robert Bull

Panel rating: 5/5
Inverter rating: 5/5
Hide Bob's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

Trouble free, fast and efficient

Quoting was done promptly and was easy to follow, all connection process was done by Magic. The installation was done at the time it was arranged for, and the service personnel were tidy and polite. So far so good.
Hide Lorraine's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$4,000 to $6,000

Cost

Jinko Solar

Panel Brand

Fronius

Inverter Brand

Very happy

Magic were very prompt with quotes, meeting me on site and answered my many questions so I had a clear vision of completed project.
Installation was done when they said they would do it. They were pleasant tradies and very respectful, clean and tidy.
Customer service after installation was very good.
Hide Claes's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Sungrow

Inverter Brand

Magic Electrical Services Really Live up to Their Name!

Magic made the whole process very easy. Ron was great, came round to ensure everything was suitable for solar. Very up front with anything I needed to know.
From signing up, to installation was extremely fast. Ron took care of everything that needed tonbe done, I just received all the emails informing me of progress/sign-ups.
I can't praise these guy's enough. Highly recommended. Just very professional, friendly and helpful.
Hide Bryce 's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

Alround good guys

No problem with any part, everything done on time and very professional
Hide Colin's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

Excellent pricing, installation and service

Very happy with the professional service provided by this company. Their quote was very good (20% better than the next best); Ron promptly came around to have a chat and check the proposed siting. He was able to answer all the questions I had about the different panel and inverter types. His comprehensive quote was provided that same day.
The installaion was undertaken by Marc and Davide who were both very professional and approachable.
When Ron came to check in after the installation I raised a minor installation issue relating the the positioning of one of the panels. He quickly organised with Marc and Davide and had the panel re-located.
The system has only been in for just over one month, but has performed even better than I expected.
I highly recommend this company for solar installations.

Panel rating: 4/5
Inverter rating: 4/5
Hide Peter's Comment

5/5

Value for money

4/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

The manager and install team were both excellent and kept me informed during the installation as panel layout needed modification due to shading.

The manager and install team were both excellent and kept me informed during the installation as panel layout needed modification due to shading.
Hide Richard's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Risen

Panel Brand

SMA

Inverter Brand

Not purchased (Other)

Battery Brand

Excellent installation and service

Excellent service and polite installers
I highly recommend this company
Hide Kumarasamy's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

Great service

Well informed during quote process with excellent follow up. Very professional and neat installers who communicated well with me during the process of installation and took pride in their work.
In dealing wit Ron Trezise and his team has been a most professional and satisfying experience.
Hide John's Comment

5/5

Value for money

5/5

Quality of System

4/5

Installation

4/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Jinko Solar

Panel Brand

SMA

Inverter Brand

A no BS installer

Simple and efficient install. Sales quoting was honest, not "flashy" like some other companies. Presented/confirmed information already found on SolarQuotes. Measured up, designed the system (for 3 phase) and presented pricing promptly. Grid connect applications were handled in a day or so by email, no problems. Pricing was very competitive to other local installers for similar/same components. Additional promotional discount clinched the deal and made it a no brainer decision.

Installers arrived on time and quickly put the system in. Runs very well and I wish I had done sooner.

A little confusion in setting up inverter passwords for commissioning was the only misstep. SMA make this way too complicated (passwords for WIFI, Installer, User, Internet Portal). Don't lose/mixup the various inverter passwords or you'll have to pay SMA for a personal unlocking key (PUK).
Hide Paul's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$10,000 to $12,500

Cost

LG

Panel Brand

SMA

Inverter Brand

Great company, highly recommended

Ron gave me some really good quotes for good quality systems, i had done some research so I also asked him for a quote for the panels and system that I really wanted. I was expecting to be talked out of it or given a ridiculous price like other company's had but Ron went out his way to get me what I wanted and for a good price. Was installed within the month, the owner of the company and another guy did the install which was quick, no mess and no problems. Has only been installed for a couple of weeks but so far so good
Hide Stacey 's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

5kW

Solar System Size

$2,000 to $4,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

Easy to deal with and smooth installation

Ron and installer Marc were great to deal with and the installation was completed within a 1½ weeks of paying the deposit. Very happy customer
Hide Chris's Comment

5/5

Value for money

4/5

Quality of System

5/5

Installation

5/5

Customer Service

6.6kW

Solar System Size

$2,000 to $4,000

Cost

Jinko Solar

Panel Brand

Sungrow

Inverter Brand

Fantastic “Old School” service provided

Very easy to deal with. Extremely flexible gentleman’s agreement repayment plan was offered.

It is such a shame other companies do not have the same “old fashion” approach.
Hide Niall's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

5kW

Solar System Size

$4,000 to $6,000

Cost

REC

Panel Brand

SMA

Inverter Brand

Great install & great system

Installer honest and punctual, install without a hitch.
System is excellent but as well known the SMA sunny portal could be better.
Hide Neale's Comment

4/5

Value for money

4/5

Quality of System

3/5

Installation

4/5

Customer Service

6.6kW

Solar System Size

$3,000 to $6,000

Cost

Issues with connecting inverter to personal account through Sunny Portal but seems to more manufacturer issue than installer issue.
Hide Francis's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

5kW

Solar System Size

$3,000 to $6,000

Cost

Jinko Solar

Panel Brand

Fronius

Inverter Brand

Original Review on 19-08-2018:

With so much to consider with solar it was great to feel confident in the suppliers nominated by Solar Quotes. Magic Electrical were fantastic. Great communication, quality install and competitive pricing. Thanks to Solar and Magic!
Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Follow Up Review on 20-04-2019:

Yes, It has been a great investment. We have had no problems and I love to check out what we are producing on even overcast days.
Hide Kit's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

5kW

Solar System Size

$3,000 to $6,000

Cost

Jinko Solar

Panel Brand

Fronius

Inverter Brand

Original Review on 02-08-2018:

I was quite surprised when I received our quotes that all suppliers quoted on 275W Jinko panels and Fronius inverter as the base line product. There was other upgrades that offered features that we considered not beneficial. The choices were reduced to purely financial. We chose a smaller more nimble (and much cheaper) supplier and are delighted with the result, so far. As Marc from Magic Electrical said whilst connecting the inverter “I’ll turn this on in a moment, then you can start watching the numbers”. I have been since and have been pleasantly surprised with the results. I am a little worried about becoming a meter junkie though.
Thank you for your blogs and reviews I do find interesting reading and gain relevant knowledge from them.
Kind regards Rob Vanderspil.

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

Follow Up Review on 05-04-2019:

Yes, the system has been faultless so far. The biggest hurdle has been self education and not being anal with the family about when to use and not use electricity.
Hide Anon's Comment

5/5

Value for money

4/5

Quality of System

5/5

Installation

4/5

Customer Service

3kW

Solar System Size

$3,000 to $6,000

Cost

Jinko Solar

Panel Brand

Fronius

Inverter Brand

Original Review on 05-07-2018:

Not a fan of the word "fantastic" as it is somewhat over used depleting its relevance... however, the installation was exactly on time, extremely well organised and efficient. Being a Builder, I have had some experience in order to make that assessment.
Have not had any opportunity to test "customer service" since nothing has gone wrong......yet!
As for product quality...well.. like anyone, I can only answer that in 10 years.

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5

Follow Up Review on 07-03-2019:

Above expectations
Hide Ross's Comment

5/5

Value for money

5/5

Quality of System

4/5

Installation

5/5

Customer Service

5kW

Solar System Size

$6,000 to $10,000

Cost

Some of your recommended services were very expensive. Not all got back to me.

Installed LG panels with Fronius inverter at $6300. Quotes for exactly the same spec were up to $12800.
Hide Anon's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

5kW

Solar System Size

$3,000 to $6,000

Cost

Marc was great to deal with, the job was done quickly and very cleanly. System is working well.
Hide Ric's Comment

5/5

Value for money

5/5

Quality of System

4/5

Installation

5/5

Customer Service

More than 6kW

Solar System Size

$6,000 to $10,000

Cost

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

3kW

Solar System Size

$3,000 to $6,000

Cost

Absolutely no nonsense, punctual, informative and great workmanship.

Can not recommend too highly.
Hide Stuart's Comment

4/5

Value for money

4/5

Quality of System

4/5

Installation

5/5

Customer Service

3kW

Solar System Size

$3,000 to $6,000

Cost

Jinko Solar

Panel Brand

Fronius

Inverter Brand

Original Review on 05-04-2018:

All done very quickly and efficiently with minimum disruption. Dealing directly with the man who owns the business and has obvious pride in his work and his team was clinched the deal for me.
Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

Follow Up Review on 04-12-2018:

Yes, reduction in power bill in line with expectations.
Hide Clark's Comment

4/5

Value for money

4/5

Quality of System

N/A

Installation

N/A

Customer Service

5kW

Solar System Size

$3,000 to $6,000

Cost

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6kW

Solar System Size

$6,000 to $10,000

Cost

All three of the companies that quoted us for solar through SQ were excellent but Magic Electrical won the job and were fantastic to deal with, from answering question by email (my main contact system) to phone calls and clear explanations.
When they turned up to install they were helpful, thorough and had everything ready to go. I can thoroughly recommend them to anyone interested in putting solar on at their place.
Great team, great company.
Hide Nick's Comment

4/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6kW

Solar System Size

$6,000 to $10,000

Cost

Marc Beaudry forwarded 6 applicable quotes for a reasonably complicated system on a 30 degree clay tile roof.
He and is staff were very obliging and overcame several obstacles during installation.
A very professional approach to the work at hand. We were under pressure to complete the job due to approaching weather.
My compliments to all.
Captain J.T. Major
Master Mariner
Hide James's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

5kW

Solar System Size

$3,000 to $6,000

Cost

We considered a few installers in the Dunsborough region and found Magic Electrical Services to offer the best option in all aspects noted above
Phillip, Dunsborough WA
Hide Phillip's Comment

4/5

Value for money

4/5

Quality of System

5/5

Installation

5/5

Customer Service

5kW

Solar System Size

$3,000 to $6,000

Cost

Marc and the boys from Magic Electrical were very efficient in installing the system. Marc was fantastic, he answered all my questions and also made good suggestions for equipment. We ended up with Suntech Hypro 295w panels with Fronius Primo inverter.
Hide Martin's Comment

4/5

Value for money

4/5

Quality of System

4/5

Installation

5/5

Customer Service

5kW

Solar System Size

$6,000 to $10,000

Cost

Found Marc to be professional and pleasant in both the quoting and installation process.The system did have a teething problem to start with, which Marc sorted out promptly. The quote wasn't the very lowest, but reputation and quality won the day. I would recommend Magic Electrical Services for a quality and honest job.
Hide Richard's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

3kW

Solar System Size

Under $3000

Cost

Prompt response to request for quote. Marc visited our house to explain and discuss options. He quoted on 4 configurations. Have chosen Fronius Primo inverter and Jinko panels. Installation completed as scheduled by Marc, Dean and David very efficiently. System test performed and demonstration held. Documentation provided. Very pleased with all-round service and expertise by Magic.
Hide John's Comment

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

6kW

Solar System Size

$3,000 to $6,000

Cost

Pleased with communication and installation. Very professional. Best price out of 3 quotes.
Hide Robyn's Comment

5/5

Value for money

4/5

Quality of System

5/5

Installation

5/5

Customer Service

3kW

Solar System Size

$3,000 to $6,000

Cost

Marc was brilliant. He kept us fully informed what was happening, and on installation day his team were very hard working and efficient. They even spotted a cracked tile on another part of my roof, and replaced it with a new one. I highly recommend them.
Hide Steve's Comment

4/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

More than 6kW

Solar System Size

$6,000 to $10,000

Cost

Marc at Magic Electrical was very efficient and thorough and was able to upgrade our old electrical switchboard on the same day as installing the panels and did an excellent job. I would definitely recommend them.
Hide Anon's Comment

4/5

Value for money

4/5

Quality of System

4/5

Installation

5/5

Customer Service

More than 6kW

Solar System Size

$6,000 to $10,000

Cost

5/5

Value for money

5/5

Quality of System

5/5

Installation

5/5

Customer Service

5kW

Solar System Size

$3,000 to $6,000

Cost

I had two door to door sales people visit my house and they were promoting just one type of panel and relying on the superior quality sales pitch, with exclusive rights and at greatly inflated prices! When Marc from Magic Electrical Services visited he was able to offer the same time frames, choice in panels and inverters, some unique panel arrangements to maximise the northward facing roof space and a fantastic quote. I couldn't be more happy with their customer service and work. So happy that they were able to install my panels before Christmas and just 10 working days after I accepted their quote.
Hide Jenine's Comment

4/5

Value for money

4/5

Quality of System

N/A

Installation

4/5

Customer Service

3kW

Solar System Size

$3,000 to $6,000

Cost

All of the people that came were good, but we found that we were able to get the brands that we wanted from our local installer who did not have a bias to a particular brand. His pricing matched or bettered the other suppliers and we feel that we will have better service after it is installed.
Hide Ian's Comment
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