Magic Electrical Services Reviews
Based on 40 ratings Aus Ranking
- 5 star 22
- 4 star 17
- 3 star 1
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.75
- System Quality 4.70
- Customer Service 4.87
- Installation 4.74
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Magic Electrical Services Solar Reviews
Installers were on time and delivered on my expectations.
Happy with the process. Old system removed and the new one installed in a timely manner. Roof and site left clean and tidy. A few issues delivering excess power to the system but that is more to do with the State’s network. The company is working to resolve it and have not yet expected full payment of the solar system until it has been resolved. Show additional informationRon is awesome, the only person that came to give me a quote.
Ron was fantastic, no pressure, lots of knowledge, I actually took about 6 weeks to decide on which products I wanted, I did a lot of research, then when it came to installation day it was really easy, I would highly recommend Magic Electrical Services....very happy customer ......Thank you :) Show additional informationGreat service
After a talk to determine what i required i was recommended 4 alternatives based on price and suitable to a very difficult roof, The installation was excellent and trouble free. The customer service from Ron was great nothing was to much trouble and he set everything up .and is always on call.I can totally recommend Magic in all respects.
And thank you Solarquotes for all your information and help.
Thanks Robert Bull Show additional information
Trouble free, fast and efficient
Quoting was done promptly and was easy to follow, all connection process was done by Magic. The installation was done at the time it was arranged for, and the service personnel were tidy and polite. So far so good. Show additional informationA Very Customer-Focussed Company
From the moment Magic Solar made contact with me until the completion of installation, I found that the company was totally customer-focussed. They responded on numerous occasions to my very detailed queries and kept me informed on progress after I placed the order. They were also very responsive in their ability to provide a number of different options covering a range of different products. Being our first ever dip into the solar market, they removed the fear of the unknown from our concerns and gave us the confidence to proceed with them. That trust was well founded through their very professional installation and commissioning stage with the site left in an extremely tidy state. They handled all the approvals process efficiently and kept us informed throughout the whole process. We are very happy with the end product. Show additional informationPerformance
All quoted retailers provided informative information, however Magic Solar pipped the others with with price and and speed of installation of very similar products. After one month the system appears to be performing well, but need to see a couple of power bills to assess. Show additional informationVery happy
Magic were very prompt with quotes, meeting me on site and answered my many questions so I had a clear vision of completed project.Installation was done when they said they would do it. They were pleasant tradies and very respectful, clean and tidy.
Customer service after installation was very good. Show additional information
Magic Electrical Services Really Live up to Their Name!
Magic made the whole process very easy. Ron was great, came round to ensure everything was suitable for solar. Very up front with anything I needed to know.From signing up, to installation was extremely fast. Ron took care of everything that needed tonbe done, I just received all the emails informing me of progress/sign-ups.
I can't praise these guy's enough. Highly recommended. Just very professional, friendly and helpful. Show additional information
Alround good guys
No problem with any part, everything done on time and very professional Show additional informationExcellent pricing, installation and service
Very happy with the professional service provided by this company. Their quote was very good (20% better than the next best); Ron promptly came around to have a chat and check the proposed siting. He was able to answer all the questions I had about the different panel and inverter types. His comprehensive quote was provided that same day.The installaion was undertaken by Marc and Davide who were both very professional and approachable.
When Ron came to check in after the installation I raised a minor installation issue relating the the positioning of one of the panels. He quickly organised with Marc and Davide and had the panel re-located.
The system has only been in for just over one month, but has performed even better than I expected.
I highly recommend this company for solar installations. Show additional information
The manager and install team were both excellent and kept me informed during the installation as panel layout needed modification due to shading.
The manager and install team were both excellent and kept me informed during the installation as panel layout needed modification due to shading. Show additional informationExcellent installation and service
Excellent service and polite installersI highly recommend this company Show additional information
Great service
Well informed during quote process with excellent follow up. Very professional and neat installers who communicated well with me during the process of installation and took pride in their work.In dealing wit Ron Trezise and his team has been a most professional and satisfying experience. Show additional information
A no BS installer
Simple and efficient install. Sales quoting was honest, not "flashy" like some other companies. Presented/confirmed information already found on SolarQuotes. Measured up, designed the system (for 3 phase) and presented pricing promptly. Grid connect applications were handled in a day or so by email, no problems. Pricing was very competitive to other local installers for similar/same components. Additional promotional discount clinched the deal and made it a no brainer decision.Installers arrived on time and quickly put the system in. Runs very well and I wish I had done sooner.
A little confusion in setting up inverter passwords for commissioning was the only misstep. SMA make this way too complicated (passwords for WIFI, Installer, User, Internet Portal). Don't lose/mixup the various inverter passwords or you'll have to pay SMA for a personal unlocking key (PUK). Show additional information
Great company, highly recommended
Ron gave me some really good quotes for good quality systems, i had done some research so I also asked him for a quote for the panels and system that I really wanted. I was expecting to be talked out of it or given a ridiculous price like other company's had but Ron went out his way to get me what I wanted and for a good price. Was installed within the month, the owner of the company and another guy did the install which was quick, no mess and no problems. Has only been installed for a couple of weeks but so far so good Show additional informationEasy to deal with and smooth installation
Ron and installer Marc were great to deal with and the installation was completed within a 1½ weeks of paying the deposit. Very happy customer Show additional informationFantastic Old School service provided
Very easy to deal with. Extremely flexible gentlemans agreement repayment plan was offered.It is such a shame other companies do not have the same old fashion approach. Show additional information
Great install & great system
Installer honest and punctual, install without a hitch.System is excellent but as well known the SMA sunny portal could be better. Show additional information
Thank you for your blogs and reviews I do find interesting reading and gain relevant knowledge from them.
Kind regards Rob Vanderspil. Show additional information
Have not had any opportunity to test "customer service" since nothing has gone wrong......yet!
As for product quality...well.. like anyone, I can only answer that in 10 years. Show additional information
Installed LG panels with Fronius inverter at $6300. Quotes for exactly the same spec were up to $12800. Show additional information
Can not recommend too highly. Show additional information
When they turned up to install they were helpful, thorough and had everything ready to go. I can thoroughly recommend them to anyone interested in putting solar on at their place.
Great team, great company. Show additional information
He and is staff were very obliging and overcame several obstacles during installation.
A very professional approach to the work at hand. We were under pressure to complete the job due to approaching weather.
My compliments to all.
Captain J.T. Major
Master Mariner Show additional information
Phillip, Dunsborough WA Show additional information