Red Earth Energy Storage Limited

Red Earth Energy Storage Limited Reviews

About

At RedEarth Energy Storage we believe in doing something that matters. The way we do this, is by engineering our products to be beautifully designed, simple to install and customer centric. We pride ourselves on being Australian owned and operated. Our high-quality solar battery solutions are assembled right here in Queensland, tailoring our products to effectively harness the power of the Southern sun.

Panels, inverter and battery brands

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Red Earth Energy Storage Limited Reviews (14)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.9/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 12
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

View Timeline

Red Earth exceeded my expectations. It was a wonderful experience

I was very happy with the service, RedEarth exceeded my expectations and delivered a wonderful experience.

I thinks it's important to support Australian based businesses so was I really pleased that RedEarth is Australian made and owned. The installers did a great job and customer service was fantastic, especially with all the delays that arose due to weather issues. I would give them 6 stars if I could!

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Show Details

Compact, highly efficient and satisfies all my needs, can't fault it!

I cannot express how pleased I am with the system. It's compact, highly efficient and satisfies all my needs. I can't fault it!

I don't require a lot of power but my BlackMax is handling everything I'm throwing at it including circular saws, cermet mixer, fridge computer & lights! The beauty is I'm no longer affected by the blackouts, I can just stay comfortable at home while watching TV. I no longer have any electricity bills and I'm not spending hundreds in fuel for my generator.

The installers were baffled at how simple it was to install as it all comes pre-wired and ready to connect. It also saved us money on installation fees as it took much less time and effort for the installers this was also. I'm also surprised on how well it functions on very cloudy days.

I'm also happy how running this system does wonders for our environment we leave a legacy for our children there is no planet B so we need to be taking care of our earth.

My lovely daughter Judith organised this for me. she loved that she was able to speak to real people, get answers in real time and have every question addressed thoroughly. My daughter understood what was involved. said yes lets go, and I'm glad we did!

Inverter rating: 5/5
Battery rating: 5/5
Show Details

Battery storage

Sales and quoting process was good. the consultant was very attentive to the scope at hand. we have paid for a deposit and are awaiting installation in the next couple of weeks.
Show Details

The quality of the system is the top of the line in Australia as far as I'm concerned!

The quality of the system is the top of the line in Australia as far as I'm concerned!

Thank you all - our new system is up and running and we are very pleased to have your product take pride of place in our home.

Thanks to Sarah, Rachel & Goran for your assistance! Cameron, Mark and Peter did you've done a very neat job of the installation and I thank you all and your Red Earth Team for a job well done.

With warm regards,
Moz
Show Details

RedEarth, an easy choice

For us RedEarth was an easy choice, there are many options out there for energy storage but only one Australian designed and made system. An expandable system that reduced our bill down to under $1 a day. the sales staff knew their stuff and helped guide me through the process to ensure the system was right for our family, customer service was spectacular and the install went without issue ahead of schedule. Great work RedEarth 100% would recommend, thank you!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Show Details

Exceptional customer service

I purchased a black max off the grid system through a reseller and I experienced a minor glitch that took for ever to resolve when I made contact with red earth (derick -sales manager and Sarah-customer relations manager) they showed exceptional customer service and found me a resolution
Immediately, I couldn’t be any more happier with the experience I had with the solar system and people who represent red earth that I dealt with. Thank you
Show Details

Fantastic service, supply and installation

Firstly I wish to let you know that Cameron and Peter managed to install my magnificent DROPBEAR off the grid system to my shed in extreme conditions, not only was it about 46 deg in the shed but they had to deal with my incredibly painful zoo / MY GOATS. This I am sure they will not forget.

The installation itself was well above my expectations , Thanks guys. TOP JOB.

I would also like to thank Goran for all the years and patients designing this for me.
And thank you Redearth, the products perfect.
I would have no trouble in recommending Redearth to anyone along with Cameron for his exceptional work.

Regards

Craig
Show Details

Trustworthy and high quality products

I would like to thank you and your workforce for the work that was done designing and constructing our fabulous "Off the grid Solar system" I know from my own experience that it must have required a considerable amount of planning and organisation, plus full cop-operation from your employees to ensure the successful outcome for our Solar needs. Your initial quote was very competitive and we were delighted that the final bill was entirely in keeping with that, even with a couple of extras, that we decided on during the project build.
We have been impressed by the excellent attention to detail that Red Earth Energy has shown in all of our dealings during the developments of our Solar system and I confirm all work completed meets the high standards we impose. We have been delighted with the quality of the work and with the reliability of your team.

Special thanks to Cameron Davis for managed the job install on site from start to finish; managing the various subcontractors like Able, Switchdin and Red Earth teco's effectively and professionally "Communication was excellent"

I have no hesitation in recommending Red Earth energy storage as reliable and trustworthy utilising only high quality products and installers.”
Peter and Teresa Quinlan (Goulburn)

Inverter rating: 5/5
Show Details

Red Earth Offgrid Solar

Hello Red Earth Energy Storage team.

My family thank you for your time dedication and performance and pristine delivery of our new Drop Bear system.
Hence you assisted us with a Black Max to survive in our motor home whilst building, we soon found out you were a delight to deal with. Knowing you will be there for us not at sale point but through out and after care as well. Your engineers, customer service and management has been A1! I look forward giving you further feedback as we will use our system and glad to have you besides us in this big step ahead. Thank you!!!!!
Show Details

Fantastic system could not be any happier the system is working exactly as advertised I would recommend this system to anyone it takes up so little room and is saving me at least $900.00 per quarter

I found the salesman very helpful and the Installer went to great lengths to ensure the system blended into my home seamlessly and the workmanship is very tidy and remarkably they come t the time they said they would could not be happier, I also found the after sales/installation service to be above average I am not very computer savvy and they helped me to download and install an application that allows me to monitor my system. Overall I found the experience with RED EARTH the best, I tried to get quotes from other companies but they did not come through and RED EARTH did everything. To sum up, you could not do better, Thanks very much.
Show Details

A very happy experience and example of how a company across the entire team should operate.

This is my second solar experience and thank heavens a shear delight compared to my last encounter, from day one and my introduction to the sales team I got nothing but good advice and very considered technical support the process took a long time as I didn't want to experience the same issues as last time. I ended up with the perfect balance for my needs and it was a difficult call for many reasons all of which RedEarth considered in detail. The installation was done efficiently and seamlessly no mess no interruption on time and technically superb. It didn't finish there I had followup checks by the operations team ensuring I understood exactly what I had installed and how it was operating, this has continued until today and I believe will continue.
The management team have been very conscious of what was happening and more importantly interested in making sure I was satisfied and how could they improve.
A great experience in customer service with a technical product in and industry with many cowboys.
I can not recommend Red Earth energy Storage highly enough they were simply fantastic and I'd be happy to talk to anybody who is considering working with Red Earth in person.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Show Details

Exceeded expectations

Excellent sales/quoting process with constant updates.

Installation was quick (one day) and done earlier than originally booked. Installers were punctual and both had a sense of humour. They tidied up as they went and did not leave a mess. Considering I live in the bush I think their response was great. They were very efficient.

Customer service was great. My system is totally off grid and has worked well since installation. I have had to install another battery, but if I had listened to Paul (sales) I would have gotten that from the start.
Show Details

Off grid power

All in one unit for complete off grid living great sales team understanding our needs
Show Details

First time buyer, couldn't be happier with our complete Off Grid System that's so compact. Love the RedEarth system.

I'm completely off grid and doing a new build. I designed my shed for the solar system as that's where it will be and will feed into my house when I build. I wanted to keep the panels off the house.
My system is 23 x 310W split panels at 30 degree pitch, coupled to a DropBear RedEarth Complete Off Grid system (Fronius PRIMO 6kW solar panel inverter, Selectronic SP PRO 7.5kW Off Grid battery inverter, 4 x 3.3kWh LG lithium batteries [Total 13.2kWh] all housed in a very neat Australian Made RedEarth weather proof enclosure).
Sales and quoting period was smooth and up front. Provided with a detailed quote and explanations and brochures etc. I designed my shed around this system and had additional supports added during construction.
Installation was a breeze. It took less than 24 hours. Quality is impossible to flaw (being an ex-electrician). Bloody fast and on time. Again, I could not be happier.
Customer service has been also flawless. Emails/calls occasionally checking in to see how it's going and additional 10 year monitoring for piece of mind.
No grid connect needed as we are completely off grid.
Show Details
 To get your quotes, please enter your postcode: