Reenet Solar Reviews

Based on 45 reviews Aus Ranking

  • 5 star 18
  • 4 star 26
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.56
  • System Quality
    4.69
  • Customer Service
    4.73
  • Installation
    4.76

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About Reenet Solar, Solar Installers

Reenet Solar
Silver Partner
Reenet Solar is a Solar Power Installation company based in St Kilda East and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

Reenet Solar Solar Reviews

Pierre was very patient in stepping me through the process and answering all my questions (and I had a lot of questions)
I chose Enphase microinverters with individual panel level monitoring and am very happy with the end result
Josh the installer also took on-board my requirements to minimise the visual impact of the installation
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Installation was done within two weeks without waiting for an initial deposit. Everything was upfront and honest people to deal with. Very happy with the installation. Only downside I saw is their responsiveness for email and calls. Would have been bit better. Show additional information
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Reenet Solar people are fantastic.
The customer service (Pierre) was fast and kind. Electrician guys(Josh and team member) are nice and work fast and correctly. They listened what i want and job done more than i expect.
The price was good. I got 6-7 quotes and this company was the best price and tried to match i needs.
I don't hesitate to give them 5 of 5.
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Pierre (Business Director) was very patient and took time to answer any questions I had about solar installation (panel and inverter brands, prices, etc). Even when there were supply issues from the manufacturer, he was quick to provide alternatives that turned out to be a better outcome.

Josh (Electrician and Installer) was very professional and very particular about the aesthetics of the solar installation. Despite my house being double storey and that my electrical switchboard is positioned on the other end of the house away from the garage, he managed to install the inverter in the garage and installed the power cables very discreetly.

The 6.175kW solar system has been running for over 10 days now and has been producing as muh as 34 kWh of electricity on a good day in April.

After getting more than 10 quotes, I highly recommend Reenet Solar to anyone who is looking for a competitive quote with high quality installation.
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Pierre the salesman was excellent. Very patient and explained everything in laymans terms. Josh and Dan the electricians were also fantastic. Answered every question and did a great job on installation. Very neat and tidy. Made the whole experience very stress free. Go with these guys you will not be disappointed. Show additional information
We were attracted to Reenet from previous reviews and the fact that they were a small organisation and that Joshua, their electrician and installer was one of the owners. Pierre came out to our house (a fair way from St Kilda) and went through the installation with us prior to the work.
We were very impressed with the evident organisation, skill and workmanship of Joshua and Dan. The obviously both knew what they were doing. All components delivered (I checked) were exactly as quoted. The system has been working well and peak output is close to the expected maximum given that we have both north and west facing panels.
Our system is 20 Q-Cells 325W panels with Enphase IQ7+ Micro-inverters.
Thoroughly recommended.
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Pierre and Josh were wonderful to deal with. Pierre was happy to field all my questions over the phone and email. Josh was amazing on the installation day. Both were absolutely professional and it was great that Josh both designed and installed the system and that the installation was not farmed out to a sub contractor. Very happy with both the service and the system. Show additional information
My 6.35kW LG Neon 2 / SolarEdge system was installed by Reenet just before Christmas. While the paperwork is still being processed, the system has been working as expected without a hitch.

While Reenet provided me an attractive price for my system and was backed up by excellent reviews here, my decision to go with them was influenced by the pre-sales service provided by Pierre. I wanted to work with someone who will not wash their hands off once the installation was completed, and I could immediately get a sense that he will not let me down. He was patient through my innumerable calls for clarifications and also revised the quotes as I kept changing my choices. To top it off, he also organised the install within a week, which I was pleased with as otherwise I would have been waiting for another 3 weeks or so due to the holidays. I was also pleasantly surprised the trust he had on his customers as the installation was completed without taking any advance or deposit.

On the day of the installation, Josh and his crew turned up promptly and did a stellar job. Installation was neat and tidy, and got everything up and running by 3pm.

Even after the installation, both Josh and Pierre have been prompt in responding to my questions. Kudos to them.
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Prompt response to quote request. Reasonable price. Overall very happy. Just installed before Xmas so paperwork not yet complete but system working well. Great guys to work with. Show additional information
System is not performing as well as expected. Not reaching 90 % of potential on clear sunny (to hot) days. Show additional information
Reenet took time to investigate our site, a 4 storey city terrace, to ensure the best possible options were offered and mature, future proof advice provided. The effort taken, work done and product received were all outstanding. Commend these installers very highly indeed. Show additional information
I gave preference to a supplier who was more obviously local to me.

Reenet were good, but one thing they could have done better is to explain how they 5kW limit with Ausnet worked.
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We have chosen Reenet because of its excellent service.� Originally, the quote was higher than other installer but Pierre , the sales director, came up with different alternatives of� different brands of panel for us to choose, although in the end we didn't select the cheapest .� Because of possible shading on part of the north facing roof, Pierre proposed to split part of the panel onto the west facing roof to achieve optimal result. This is absolutely professional. The electrician, Josh, is also an professional guy who didn't mind doing extra work in putting the inverter in the garage rather than simply next to the switch board for the best result. We have only to pay when the certificate of compliance is received, not even 10 % deposit before the installation. They trust us before we trust them. It was an awesome experience with Reenet! Show additional information
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After getting several quotes for Solar systems I chose Reenet Solar supply and install my system. One Factor in this decision was that they were very competitive with respect to pricing � but it certainly wasn't the deciding factor on going with Reenet.

Pierre from Reenet took the time to talk to me and actually understand what I was wanting to install and actually talk over different product options and the benefits of each WITHOUT huge sales pressure.

Reenet was the also only installer that took the time to have their Installer/Electrician (Josh) come out onsite during the quoting and design process. As part of the onsite inspection they identified that due to a 2 story property on my west side � I was likely to have some shading issues going into later afternoon and an extremely complicated roofline on the house was going to be a major factor in panel locations . During the onsite inspection Josh talked through panel locations and product options for dealing with shading.

Ended up getting quotes from Reenet for a EnPhase system and Solaredge HD Wave in order to ensure shading was not a problem � ended up going for Solaredge � predominantly due to price:

6.2KWh Solar system comprising:
Solaredge HDWave 5Kw Inverter
Solaredge Consumption Meter
20 * Solaredge P300 Optimisers
20 * Qcell 310w panels

With
4 Panels Facing North
5 Panels Facing East
11 Panels Facing West

System was installed a couple of weeks ago and I really can't fault the installation or the quality of the work. The Electrician who headed up the installation team (Josh) is one of the owners/partners in the company and went beyond expectations to make sure everything was perfect. Inverter was located in the Garage and no visible conduit on the facade of the house as I had asked.

Even the work in the garage was neat/tidy � job site was cleaned up afterwards and all rubbish was removed (even swept the driveway where they had been working).

Best days Solar Production over the past few weeks has been 39.7 KWh (imported 5.88KWh, Self-Consumption of 8.5KWh � so exported approx 31 KWh ) � which I am really happy with!!!!

Certainly, happy with my choices regarding System and Installer and would certainly not hesitate to recommend Reenet (https://reenetsolar.com.au/) as worth talking to for anybody looking for a new system. Give then a call and have a chat to Pierre � you won't be sorry.
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Installation of a 5.8KW Solar System With:17x Canadian Solar Panels CS6KP340W
17x Micro-Inverters Enphase S270 1x Envoy S-Metered + DRM
25 Year PV Module Performance Warranty 10 Year Micro-Inverter Warranty
5 Year Installation/Workmanship Warranty
A great system where panels can be install anywhere have 3 panels facing west giving power late after noon. Pulling on the perfect day average about 37kWh
The team was very informative and helping to install the right product at the right price.
Micro inverters are a bit extra in cost but out way having a large inverter on the wall.
Every panel is monitored and panels that fail or in the shade, rest of the panels still give a 240v input back to the switchboard
I would recommend Reenet Electrical to my family and friend to get a quote and do a great install.
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A small local company where one of the principles is the installer so no issues with subcontractors to worry about.
Always contactable and helpful and provided quality and timely installation. I recommend Josh and Pierre without hesitation.
Thanks guys.
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After getting one quote from RACV Solar, our eldest son recommended we get a quote from Reenet Solar. Not only was Reenet's recommended system and array superior it was also cheaper; despite opting for the slightly more expensive micro-inverters. These allow each panel to function independently of each other, thus maximising the efficiency of the overall power production (sounding like an expert already!).

Our telephone, email and personal contact with Reenet representatives: Pierre and Josh has been so helpful and informative. Their attention to our needs and prompt follow up during the quotation, installation and connection phases has been first class. Even when I changed my wifi modem, after our system had been installed, they were quick to offer personal assistance should I have difficulty in changing the online settings for our daily internet performance reports.

Overall, we are thrilled with our choice and looking forward to our next and future Electricity Bills from Red Energy.
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Really happy with them. Show additional information
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The installation was sensible and practical. The sales process was also good, not pushy at all. The installer conducted a full inspection BEFORE the quote was finalised.

You get a good feeling when the electrical inspector comments "This is a good job, I know when I am inspecting Josh's work, it is always good".

I chose Reenet based on a personal recommendation of recent work and would be happy to recommend them to others who were considering getting PV solar.
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I can strongly recommend Reenet for your solar project. Both Pierre and Josh are a pleasure to deal with and the quality of the workmanship is second to none. Our project was 7.3 kW / 24 panels / 2 story house and the team completed this end to end in 2 days. Show additional information
Pierre and Josh were absolutely fantastic and are two people who will provide you with an excellent product in a down to earth honest manner. They have been the most flexible and demonstrate an expert knowledge in their fields. Will trust them with my eyes closed.

MOST IMPORTANTLY - they went above and beyond to install what is probably the FIRST Enphase IQ7+ microinverter INSTALLATION in VICTORIA.
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I highly recommend this company. I already had a solar system which needed a new inverter , Pierre was happy to examine numerous configurations to ensure we achieved the optimal use of our roof space.The system we finally chose represents excellent value for money. Installation was scheduled within a few days of accepting their quote, and completed in a tidy fashion Show additional information
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A great experience dealing with Pierre and Josh.... Show additional information
I was very pleased about the way Pierre and Josh were willing to engage with me over this installation which was on an unusually constrained roof. I think that both parties learned quite a bit. Show additional information
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If your thinking of solar then don't go past Reenet Solar. They really care about your needs, the products that best suit you. They only use good quality products and they have the best prices. I spoke to many Solar companies and they all want to sell you the cheapest or easy systems that suit them not you. These guys do exactly what they say. Great job guys Show additional information
Very happy with this company would fully endorse. Show additional information
Reenet Solar exceeded all my expectations! Their customer service is second to none. I originally requested and got my three quotes several weeks ago, but hadn't yet moved into our new house. Pierre from Reenet Solar was the first person (from the three companies) to contact me and send me a quote. He quoted for both single inverter and Enphase microinverter options with a 6kW system based on my desire to get the latest technology available, that were both priced as equally competitive to the other two companies while offering the larger 330W Canadian Solar panels. Pierre called me back just before moving into our new house to check if I was happy with the quote and offered to answer any other questions or concerns that I may have had. Once we moved in, he called back again and we booked in to have the system installed. Reenet Solar installed our system within two weeks after moving into our new home. I am very impressed with their friendly service and even their installation electricians were super friendly and helpful. I would recommend Reenet Solar to anyone and everyone wanting to go solar! Show additional information
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Pierre was so patient with my silly questions! Nothing was too difficult to deal with. Speedy process of the installation. Prompt, courteous, professional, clean and tidy workmanship. Price and service was brilliant! The package was suited perfectly to our needs as a consumer. Friendly professional advice was given when requested.

Would not hesitate to recommend Reenet to anyone looking for the perfect package for Solar. So easy - process was completely streamlined. No pressure at all!

10/10!
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I hesitated to go with such a small firm but I liked that they are local, did the work themselves, were very responsive to my queries and didn't over-sell. They were knowledgeable, gave me a couple of options and kept their promises. I'm ver pleased with the whole experience. Show additional information
Pierre (salesperson) and Josh (installer) were both absolutely fantastic. Good communication and very helpful. The system was installed quickly and Pierre was knowledgeable about the solar systems available. Show additional information
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I chose Reenet Solar as it offered me the best price of a high quality system among several quotes. The salesperson was very helpful and gave me lots of options to choose from. Although it took some time to get all panels and inverter in stock, the installation was done very fast once all parts were settled. I am now very satisfied with the performance of the whole system which generates 354.92kWh this month. If I want to expand my system later on, I will go for Reenet Solar again. Show additional information
Fantastic company to deal with and great install. Highly recommended Show additional information
I've gathered 10 companies' quotations prior to selecting Reenet Solar. The last 3 companies were through Solar Quotes where all the 3 companies were quite professional however Reenet stands out mainly due to the superb customer service. Pierre from Reenet Solar was the first to contact me among the 3 companies. The non-pushy, friendly and professional approach was much appreciated. Pierre also cleared my doubt of my shading problem by providing great satellite screen shots of my roof presenting the worst-case shading situation. I must say that this is the crucial convincing step which allow me to make the proper decision of the numbers of panel which determine my system size and the placement of the panels. Adding on to this, Josh (Reenet's Techincal director) was the only one among all the 10 companies who's physically went up to my roof to take exact measurement even before sales confirmation. Josh & I had a detail installation discussion physically on my roof which makes me think that they're the one. Reenet's price was also very reasonable and was one of the best among all. With all these convincing factors, there's no reason to say no to them. I would highly recommend Reenet Solar and would like to thank Solar Quotes for the genuine recommendations. Show additional information
Chose 3.3kw with micro-inverters Canadian panels. Show additional information
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