Reenet Solar Reviews

Based on 60 ratings Aus Ranking

  • 5 star 27
  • 4 star 31
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.57
  • System Quality
    4.75
  • Customer Service
    4.73
  • Installation
    4.77

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About Reenet Solar, Solar Installers

Reenet Solar
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
VIC: REC 27196 Reenet Electrical 
verified

Reviewers report paying: $3,500 - $11,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Reenet Solar is a Solar Power Installation company based in St Kilda East and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

Reenet Solar Solar Reviews

WARNING! Use this company at your own risk.

Everything went well until there was a delay in the final Electrical Safety Inspection. That's when an absolutely jaw dropping email arrived demanding final payment - this after I made contact with Reenet in an attempt to figure out what was happening. What a shame considering the effort made to install the system. Use this installer at your own risk. Show additional information

A pleasure to do business

Dear Pierre,
Thanks to you and Josh for making it a pleasure to do business. From the outset we were impressed with your business practice. Your friendly approach convinced us that you wanted the best solution for us and from your explanations we were able to make an informed decision. Installation at Blackburn Sth was hassle free and went according to the plan Josh had described. Your gesture of checking out the system in Malvern is greatly appreciated.
Sincerely
Peter
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local company, easy to contact and professional

local company, easy to contact and professional
low pressure sales, came to house to give estimate
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Great communication and installation

Pierre Cornet was very helpful and took time to answer my questions on inverter, panels and etc. Appreciate the trouble taken when re-quoting based on my requests.
Happy with the installation done by Josh Reeves and his team.
Overall I'm pretty happy with choosing Reenet and would recommend them to others.
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Excellent communications throughout the quote, sales and installation processes

Pierre was patient, informative and answered all of our questions when he came out to my property for the initial quotation process. He was not pushy with getting the sale which led to me eventually selecting Reenet as our installer. His business partner Josh came out to the property to inspect the roof which led to a revised quote before the deal was finalised, so there wouldn't be any surprises with pricing after the installation was completed. Josh and his installation team did a great job and I am very happy with the system so far. Show additional information

Easier than you'd expect

The process was easier in the end than expected, and both the installers who quoted as a result of "solar quotes" were helpful with queries and requoting when requirements changed. Show additional information

Good service and very friendly.

The sales and quoting process was very good, Pierre and Josh are very professional and Polite. The installation was done on time and in full. Customer service was and is very very good. Pierre and Josh were very helpful organising the grid connection and all the paperwork. Show additional information

fantastic local service

sales process not pushy and very responsive. always happy to answer questions about solar design, products etc etc ( and i had many!). Price was very competitive.
josh inspected the house twice before installation which made my wife and I more at ease. On time, tidy and efficient.

Follow-ups on the enphase setup have been good and any issues with the meter. Helping to organise the grid connection. Just waiting for an inspector to come out.
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Everything was great from go to woe

They were the only installer to come on site to properly prepare the quote. They followed up with us at every step. The installers were efficient and really nice and willing to help out on a weekend. Just fantastic!! Show additional information

They went the extra mile.

Pierre went up on the roof to understand our tree shading issue.
Josh who managed the installation, was in the area and came over a few days later to look at our very old and fragile cement roof tiles. This extra step made us feel really comfortable that there would be no issues when it was installed.
They were great to work with!
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Friendly, understanding and patient installers

I found Reenet Solar to be very helpful, easy-going and very accommodating. I found the quotation process very good. They were the only company that inspected our rooftop (they actually walked on the roof) prior to quoting which I thought was great. Installation was very swift once the quote was finalised and there was good communication throughout the process. The installers did not leave a mess and overall the installation was very tidy (but there is always a little room for improvement). Reneet Solar organised the grid connection after the install and there was very little to worry about. Overall I was pretty happy with my choice of installer and would recommend them to others. Show additional information

All great

All the above was faultless. I could not be happier with total process Show additional information

Quality system, great company to deal with

Can not speak highly enough of the way bith Pierre and Josh dealt with the design and installation of our new solar system..
Pierre was more than happy to indulge us with any changes to our system or quote, no matter how tedious the request was.
They designed a good system and at the right price compared to the many other quotes we got.
Installation was done in a timely manner, and Josh did a very neat job of installation.
Can't recommend them highly enough. I would definitely be using them for my solar needs in the future.
5 star service.
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Great Customer Service and After Sales Support

I had initially selected Reenet Solar to quote based on the positive reviews from the Solar Quotes website. They were extremely helpful and not pushy with the sales process, as well as competitive with their offering. Both Pierre and Josh are honest and genuine to deal with. I will be happy to share their details with my friends and family. Show additional information

Reenet Solar have integrity

Reenet Solar are very flexible and met our non-standard requirements, without overquoting, unlike other providers we approached. Reenet are professional, efficient, punctual, skilled and provide both excellent value and quality. Their post-installation customer service has continued to be excellent, responding quickly to any questions or needs that have arisen. We highly recommend Reenet Solar. Show additional information
System is not performing as well as expected. Not reaching 90 % of potential on clear sunny (to hot) days. Show additional information
Pierre was very patient in stepping me through the process and answering all my questions (and I had a lot of questions)
I chose Enphase microinverters with individual panel level monitoring and am very happy with the end result
Josh the installer also took on-board my requirements to minimise the visual impact of the installation
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Installation was done within two weeks without waiting for an initial deposit. Everything was upfront and honest people to deal with. Very happy with the installation. Only downside I saw is their responsiveness for email and calls. Would have been bit better. Show additional information
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Reenet Solar people are fantastic.
The customer service (Pierre) was fast and kind. Electrician guys(Josh and team member) are nice and work fast and correctly. They listened what i want and job done more than i expect.
The price was good. I got 6-7 quotes and this company was the best price and tried to match i needs.
I don’t hesitate to give them 5 of 5.
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Pierre (Business Director) was very patient and took time to answer any questions I had about solar installation (panel and inverter brands, prices, etc). Even when there were supply issues from the manufacturer, he was quick to provide alternatives that turned out to be a better outcome.

Josh (Electrician and Installer) was very professional and very particular about the aesthetics of the solar installation. Despite my house being double storey and that my electrical switchboard is positioned on the other end of the house away from the garage, he managed to install the inverter in the garage and installed the power cables very discreetly.

The 6.175kW solar system has been running for over 10 days now and has been producing as muh as 34 kWh of electricity on a good day in April.

After getting more than 10 quotes, I highly recommend Reenet Solar to anyone who is looking for a competitive quote with high quality installation.
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Pierre the salesman was excellent. Very patient and explained everything in laymans terms. Josh and Dan the electricians were also fantastic. Answered every question and did a great job on installation. Very neat and tidy. Made the whole experience very stress free. Go with these guys you will not be disappointed. Show additional information
We were attracted to Reenet from previous reviews and the fact that they were a small organisation and that Joshua, their electrician and installer was one of the owners. Pierre came out to our house (a fair way from St Kilda) and went through the installation with us prior to the work.
We were very impressed with the evident organisation, skill and workmanship of Joshua and Dan. The obviously both knew what they were doing. All components delivered (I checked) were exactly as quoted. The system has been working well and peak output is close to the expected maximum given that we have both north and west facing panels.
Our system is 20 Q-Cells 325W panels with Enphase IQ7+ Micro-inverters.
Thoroughly recommended.
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Pierre and Josh were wonderful to deal with. Pierre was happy to field all my questions over the phone and email. Josh was amazing on the installation day. Both were absolutely professional and it was great that Josh both designed and installed the system and that the installation was not farmed out to a sub contractor. Very happy with both the service and the system. Show additional information
My 6.35kW LG Neon 2 / SolarEdge system was installed by Reenet just before Christmas. While the paperwork is still being processed, the system has been working as expected without a hitch.

While Reenet provided me an attractive price for my system and was backed up by excellent reviews here, my decision to go with them was influenced by the pre-sales service provided by Pierre. I wanted to work with someone who will not wash their hands off once the installation was completed, and I could immediately get a sense that he will not let me down. He was patient through my innumerable calls for clarifications and also revised the quotes as I kept changing my choices. To top it off, he also organised the install within a week, which I was pleased with as otherwise I would have been waiting for another 3 weeks or so due to the holidays. I was also pleasantly surprised the trust he had on his customers as the installation was completed without taking any advance or deposit.

On the day of the installation, Josh and his crew turned up promptly and did a stellar job. Installation was neat and tidy, and got everything up and running by 3pm.

Even after the installation, both Josh and Pierre have been prompt in responding to my questions. Kudos to them.
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Prompt response to quote request. Reasonable price. Overall very happy. Just installed before Xmas so paperwork not yet complete but system working well. Great guys to work with. Show additional information
Reenet took time to investigate our site, a 4 storey city terrace, to ensure the best possible options were offered and mature, future proof advice provided. The effort taken, work done and product received were all outstanding. Commend these installers very highly indeed. Show additional information
I gave preference to a supplier who was more obviously local to me.

Reenet were good, but one thing they could have done better is to explain how they 5kW limit with Ausnet worked.
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We have chosen Reenet because of its excellent service.  Originally, the quote was higher than other installer but Pierre , the sales director, came up with different alternatives of  different brands of panel for us to choose, although in the end we didn’t select the cheapest .  Because of possible shading on part of the north facing roof, Pierre proposed to split part of the panel onto the west facing roof to achieve optimal result. This is absolutely professional. The electrician, Josh, is also an professional guy who didn't mind doing extra work in putting the inverter in the garage rather than simply next to the switch board for the best result. We have only to pay when the certificate of compliance is received, not even 10 % deposit before the installation. They trust us before we trust them. It was an awesome experience with Reenet! Show additional information
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After getting several quotes for Solar systems I chose Reenet Solar supply and install my system. One Factor in this decision was that they were very competitive with respect to pricing – but it certainly wasn’t the deciding factor on going with Reenet.

Pierre from Reenet took the time to talk to me and actually understand what I was wanting to install and actually talk over different product options and the benefits of each WITHOUT huge sales pressure.

Reenet was the also only installer that took the time to have their Installer/Electrician (Josh) come out onsite during the quoting and design process. As part of the onsite inspection they identified that due to a 2 story property on my west side – I was likely to have some shading issues going into later afternoon and an extremely complicated roofline on the house was going to be a major factor in panel locations . During the onsite inspection Josh talked through panel locations and product options for dealing with shading.

Ended up getting quotes from Reenet for a EnPhase system and Solaredge HD Wave in order to ensure shading was not a problem – ended up going for Solaredge – predominantly due to price:

6.2KWh Solar system comprising:
Solaredge HDWave 5Kw Inverter
Solaredge Consumption Meter
20 * Solaredge P300 Optimisers
20 * Qcell 310w panels

With
4 Panels Facing North
5 Panels Facing East
11 Panels Facing West

System was installed a couple of weeks ago and I really can't fault the installation or the quality of the work. The Electrician who headed up the installation team (Josh) is one of the owners/partners in the company and went beyond expectations to make sure everything was perfect. Inverter was located in the Garage and no visible conduit on the facade of the house as I had asked.

Even the work in the garage was neat/tidy – job site was cleaned up afterwards and all rubbish was removed (even swept the driveway where they had been working).

Best days Solar Production over the past few weeks has been 39.7 KWh (imported 5.88KWh, Self-Consumption of 8.5KWh – so exported approx 31 KWh ) – which I am really happy with!!!!

Certainly, happy with my choices regarding System and Installer and would certainly not hesitate to recommend Reenet (https://reenetsolar.com.au/) as worth talking to for anybody looking for a new system. Give then a call and have a chat to Pierre – you won’t be sorry.
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Installation of a 5.8KW Solar System With:17x Canadian Solar Panels CS6KP340W
17x Micro-Inverters Enphase S270 1x Envoy S-Metered + DRM
25 Year PV Module Performance Warranty 10 Year Micro-Inverter Warranty
5 Year Installation/Workmanship Warranty
A great system where panels can be install anywhere have 3 panels facing west giving power late after noon. Pulling on the perfect day average about 37kWh
The team was very informative and helping to install the right product at the right price.
Micro inverters are a bit extra in cost but out way having a large inverter on the wall.
Every panel is monitored and panels that fail or in the shade, rest of the panels still give a 240v input back to the switchboard
I would recommend Reenet Electrical to my family and friend to get a quote and do a great install.
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A small local company where one of the principles is the installer so no issues with subcontractors to worry about.
Always contactable and helpful and provided quality and timely installation. I recommend Josh and Pierre without hesitation.
Thanks guys.
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After getting one quote from RACV Solar, our eldest son recommended we get a quote from Reenet Solar. Not only was Reenet's recommended system and array superior it was also cheaper; despite opting for the slightly more expensive micro-inverters. These allow each panel to function independently of each other, thus maximising the efficiency of the overall power production (sounding like an expert already!).

Our telephone, email and personal contact with Reenet representatives: Pierre and Josh has been so helpful and informative. Their attention to our needs and prompt follow up during the quotation, installation and connection phases has been first class. Even when I changed my wifi modem, after our system had been installed, they were quick to offer personal assistance should I have difficulty in changing the online settings for our daily internet performance reports.

Overall, we are thrilled with our choice and looking forward to our next and future Electricity Bills from Red Energy.
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Really happy with them. Show additional information
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The installation was sensible and practical. The sales process was also good, not pushy at all. The installer conducted a full inspection BEFORE the quote was finalised.

You get a good feeling when the electrical inspector comments "This is a good job, I know when I am inspecting Josh's work, it is always good".

I chose Reenet based on a personal recommendation of recent work and would be happy to recommend them to others who were considering getting PV solar.
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I can strongly recommend Reenet for your solar project. Both Pierre and Josh are a pleasure to deal with and the quality of the workmanship is second to none. Our project was 7.3 kW / 24 panels / 2 story house and the team completed this end to end in 2 days. Show additional information
Pierre and Josh were absolutely fantastic and are two people who will provide you with an excellent product in a down to earth honest manner. They have been the most flexible and demonstrate an expert knowledge in their fields. Will trust them with my eyes closed.

MOST IMPORTANTLY - they went above and beyond to install what is probably the FIRST Enphase IQ7+ microinverter INSTALLATION in VICTORIA.
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I highly recommend this company. I already had a solar system which needed a new inverter , Pierre was happy to examine numerous configurations to ensure we achieved the optimal use of our roof space.The system we finally chose represents excellent value for money. Installation was scheduled within a few days of accepting their quote, and completed in a tidy fashion Show additional information
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A great experience dealing with Pierre and Josh.... Show additional information
I was very pleased about the way Pierre and Josh were willing to engage with me over this installation which was on an unusually constrained roof. I think that both parties learned quite a bit. Show additional information
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If your thinking of solar then don't go past Reenet Solar. They really care about your needs, the products that best suit you. They only use good quality products and they have the best prices. I spoke to many Solar companies and they all want to sell you the cheapest or easy systems that suit them not you. These guys do exactly what they say. Great job guys Show additional information
Very happy with this company would fully endorse. Show additional information
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