SGS Electrical and Air Conditioning Pty Ltd Reviews

Based on 25 ratings Aus Ranking

  • 5 star 9
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 1

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About SGS Electrical and Air Conditioning Pty Ltd, Solar Installers

SGS Electrical and Air Conditioning Pty Ltd
Silver Partner
ABN: 17 639 158 357  ABN active since 01 Jul 2012 | The Trustee For Sun Gods Solar Trust
ACN: 639 158 357  ACN active since 29 May 2012 | Sun Gods Solar Pty Ltd
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 87782  

Reviewers report paying: $4,000 - $5,500 for depending on hardware choice and installation difficulty ( how is this calculated? )


While we may not be as large as some of our competitors, our team are genuinely good people who care about their local communities and helping Australians achieve energy independence. We carefully choose quality products for our customers, take pride in skilfully executing our work and believe in treating people with respect.

The company was founded in 2012 by Glenn and after 4 years working as Senior Account Managers for a leading solar company during Australia’s solar boom in the mid 2000’s. Glenn has over 10 years’ experience in designing and installing solar systems for residential and commercial properties in South-East Queensland, and have personally installed over 500 solar systems including large-scale commercial installations.

As ex professional builders with over 20 years of collective experience, Glenn lead a team of installers who are able to fully design and install solar systems for all types of residential and commercial properties with minimal requirement for additional contractors, thereby reducing overheads and delays.

In 2016, Sun Gods Solar, Air Conditioning & Electrical developed the capability to provide solar solutions to landlords. Our company is the first and currently the only company on the Gold Coast to provide this technology. With ongoing relationships with a large network of suppliers and ready access to a casual skilled labour force, our size and capacity naturally fluctuates with demand making SGS Electrical and Air Conditioning the ideal partner for any size project.


SGS Electrical and Air Conditioning Pty Ltd Solar Reviews

Our solar adventure begins

Can definitely recommend Sun Gods Solar. Glenn was on the phone the next day to discuss our system and was only to happy to visit our property. We ended up going with a larger system than first anticipated as we had the room and the price was competitive. Installation was booked in for the following week and all went smoothly. The install team were professional, friendly and provided a great looking setup. Follow up visit from Ryan to run through the docs etc was again professional and helpful. We are now just waiting for the grid connection. Show additional information

Customer Service won the day

Right from the get go SGS Electrical were awesome to deal with. They were prompt and professional providing us with clear options and were transparent around costs. One of the solar companys we comtacted didnt even get back to us. Having done research via Solar Quotes we were, I wouldnt say all over it but we were confident enough so to speak to know what we wanted. With that in mind any questions we asked or changes we wanted were acted on promptly by SGS Electrical. They were excellent to deal with and not once did we feel any pressure from them to go with their quote or any particular product they offered. They were clear with all their communications so the whole process was easy to grasp and therefore stress free! Installation was great. The SGS Electrical guys were fine and just got on and done the job. Look initially we started corresponding with SGS Electrical because they were the quickest to reply to our requests. I mean we well into it before we heard from others. We got a quote from an outside source also and that one was just not going to fly. But we think we lucked out because they were excellent and I would recommend SGS Electrical to anyone wanting to use them. Show additional information

Fantastic Company

On time, efficient, clean, work as a team, in and out. Quality of install, exceptional. Show additional information

Money well spent!

Whole process from start to finish went exactly as described. Purchased a high quality system for a good price. Highly recommend!!!! Show additional information

Excellent service

Owner was very knowledgable. My toughest decision was which combination of inverter and panels was best for my house - they gave excellent advice and weren't pushy.
Install was within two weeks and workers were very professional.
Very happy with the service.
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Great Value

The whole process was easy, response from suppliers was quick and simple. We eventually chose Sun Gods Solar as they were easy to deal with and great value for money, professional in their approach and tidy and efficient with the installation.
Am very happy with our decision and want to also than Finn for the initial assistance and providing 3 quotes from reputable operators.
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A happy customer

Glenn from Sun Gods solar was very helpful from the start, he suggested a larger system and we are very happy that we went that way. Any queries were attended to in a fast and efficient manner.The installers were courteous and were able to answer any questions I had. Show additional information

Good quality installation

- Sales process very smooth
- Installer polite and punctual
- No, they didn't organise the grid connection
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All went really smoothly and professionally and as promised.

Our experience was positive from the initial telephone call, meeting at our home and the installation of the system. We will recommend Glenn and his team to our best friends and clients ( we don’t have family in AUS)
We are very happy with the system, work and service
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Great result!

Sun Gods Solar was prompt with quoting and had good followup and availability for questions. Installation was completed with the system performing to the level they advised. I've been very happy with their service and followup during the whole process. Show additional information
All of the suppliers that quoted were good but Sun Gods Solar provided excellent service and the best price Show additional information
I was told twice they would attend after installation, both times they failed to show Show additional information
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Glenn and his team did a great job. Installed on the day we arranged. Show additional information
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Of the 3 quotes Sun gods replied same day, SAE 5 days later and then confused the appointment times twice, Hawkings solar finally contacted me for a quote a week after it had already been installed.
Sun gods were clearly miles ahead on service and price, they also did my neighbours place too and he had the same experience.

Supplier Reply

Thank you for you lovely review, we are so glad that we could assist you with your solar install. We hope that you continue to have many years of energy savings. Show additional information
I have had an inssue with the inverter (Sungrow) as it derates or shutdown on a frequent basis. Sungods solar have been out twice to investigate and are now looking to replace on warranty. Communication with Sungrow (in Sydney) is a bonus. It is due to be changed as per last correspondence but that to date is yet to be done. So far service and call back is good, waiting on the next stage. I have a 10 year warranty on the inverter also.

Supplier Reply

Thank you for your honest review, we hope that you have many years of power savings on your bills. Show additional information
Very professional and easy to deal with. What appealed to me from the start that supply and installation was quick and done by the same company and so is the warranty and the product and installation. Small company but very efficient!!
And communication and follow up was excellent from the first contact to finish.

Supplier Reply

Thank you for your review, we hope that you have many years of saving on your power bills. Show additional information

Supplier Reply

Thank you for your review, we hope that you have many years of power savings on your energy bills. Show additional information
Everything was explained to me in a way that I was able to understand instead of using technical terms that would've meant nothing to me. Everyone was very professional and friendly.I'd highly recommend them.

Supplier Reply

Thank you for your lovely review, we are so glad that you are happy with your new system and service received, we hope that you have many years of power savings. Show additional information
Although I got the system early July, I received a bill mid August. no mention of solar being installed no feed in no difference to bill. all agencies say someone else lost paperwork or didn't follow through. hopeful all will clear up in due course. hard to tell if it's been worth until then Show additional information
Brought a Fronius. Jinko package off these guys, great value, Adam was great, his boss wasn't, forgot his name!!!! Pretty good system no problems, yet fingers crossed! The boss has no customer service.

Supplier Reply

Thank you for your review, we are glad to hear that you are happy with the service that you received from Adam. We hope that you receive many years of power savings. Show additional information

Supplier Reply

Thank you for taking the time to review Sun Gods Solar, we hope that you enjoy many more years of power savings. Show additional information
Suns Gods Solar Air Conditioning and Electrical changed the original contract/quote by supplying a different inverter 2 days after I accepted the quote. (eg the change went from Sungrow to Growatt.) The day of the installation of the Sungrow the inverter would not come on line for the installer. A replacement Sungrow was installed after 2 days. It too has a problem in that it (the inverter) drops out for no reason. After contacting the supplier I was informed firstly it must have been some cloud cover. This to me was a palm off as it was Friday afternoon and the supplier had been paid in full. I monitored the system for the next three days with the same result of drop outs. On contacting the supplier again three days later I was informed to contact David, the Growatt representative and explain the situation.

David has asked me to take a photograph of the inverter display when this problem occurs again and email it to him. So now my weekend is spoken for waiting for this intermittent fault to occur.

Supplier Reply

Bob had an Existing system with 2 Different Inverters and wanted to increase the size of his system and only have one Inverter. A sungrow Inverter and extra Panels were priced for Bob. Bob's system is currently under the old Rebate scheme where he receives 44c + 8c for any extra power feed back into the Grid (FIT), so it was very important that his agreement for the FIT (Feed In Tariff) did not change nor for him to be at any risk of losing this FIT. The Sungrow at the time came with a 4.6kw AC Output which was crucial to comply with his Energex Agreement. Bob was followed up after the Initial quote a couple of times to see if we had won the job and eventually we did after answering all the above details in full which by this time a few weeks had passed. In that time that passed before being awarded the job a new standard had been issued for Compliant Inverters which now made the Sungrow 4.6kw AC Output raise to 4.99kw AC Output which would of put his FIT At risk hence the reason for the Inverter Change to a Growatt which maintained the 4.6 AC Output with the new Compliance Changes. in Short the job was a Pain because his Existing Panels also did not Comply with the new standards and we had to Redo the Wiring On those Panels as well which are some 4 Years old and which was not priced for. There is nothing wrong with his system which still pumps out on a sunny day around 25 to 30kW on a Split roof Orientation but he obviously does not believe us, because the Inverter Drops Up and Down so we even gave him the Tech Number for the Inverter to talk to a Qualified person Himself but according to him it is still wrong. We are here always to service Bob's Queries and should the Inverter need replacing under the Warranty Period we will assist him in Replacing it. I think the clients comments are very unfair and the whole story has not been given.
Glenn Hart
Managing Director
m: 0439 511 782
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