Smarter Home Solutions Reviews
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About
A Melbourne-based business you can rely on.
Smarter Home Solutions was established in 2019 as an initiative of our family’s well-established electrical and plumbing contracting business, which has worked with leading new home builders for over 40 years. We launched Smarter Home Solutions to bring modern, sustainable energy solutions to homeowners—backed by the same values of quality, reliability, and service that have guided our work for decades.
Our dedicated team supports customers from initial consultation through to long-term aftercare. In the rare event of a post-installation issue, our own technicians can be quickly dispatched to investigate and resolve it.
We take pride in the quality of our advice and the clarity of our communication. This quotation reflects our commitment to providing you with honest, expert guidance every step of the way.
Reviewers report paying: $4,500 - $22,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Inverter brands currently installed
Battery brands currently installed
Hot water heat pump brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Smarter Home Solutions Reviews (18)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 13
- 4 star 4
- 3 star 1
- 2 star 0
- 1 star 0
27 May 2026
27 May 2026
Smooth install and great service
Mick was extremely informative with all the installation choices and helped me scope a system both within my budget but also future-proofed (with sufficient capacity to accommodate my plans for a future solar upgrade and additional electric appliances)Installation went quickly and professionally, and the battery in its final position looks great (switchboard too!). Carlo and his crew were great, and answered my many questions with ease.
Battery rating: 5/5
22 May 2026
They are smart
The whole end to end process with Smart Home Solution has been fantastic. Since I got in contact with Chris S, he knew what I needed, he guided me during the process and he is still answering my calls when I reached him for an advise, etc.The team cam and in one day they installed my solar and the battery. The job was neat and fast. The guys were on time, polite and did an excellent job.
Very happy with the result.
Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 5/5
18 May 2026
Ideal & professional service
The product, service & delivery were as per specification and promised. The work carried out by the technicians with minimum disturbance. Most of all, the site were properly cleaned. This is a text book example for many of us to learn from.30 April 2026
Powering Ahead with Smarter Home Solutions
I recently had solar installed by Smarter Home Solutions and couldn’t be happier with the experience. Chris was my main point of contact and was excellent from start to finish knowledgeable, responsive, and made the whole process feel straightforward.The wider team, including Frank, Jodi, and Michael, were all fantastic as well. Everyone was professional, friendly, and clearly took pride in their work. The installation itself was smooth, efficient, and completed to a high standard.
It’s not often you come across a team that delivers both great service and quality workmanship, but these guys definitely do. I’d highly recommend Smarter Home Solutions to anyone considering solar.
23 April 2026
Solar Pros
Had Smarter Home Solutions install our solar and battery system on 15/4/26 — 14 panels, a 10kW inverter, and a 48kWh battery — and couldn't be happier with the job.The install was tidy and professional from start to finish. The team took care when drilling through our double brick, cleaning up all the dust as they went, and they even cleaned out our switchboard while they were at it. They also did a full switchboard upgrade using Hager RCBOs.
On the day, the installer walked me through the full system setup so I knew how everything worked before they left. They'd also organised the electrical inspector to attend, who turned up right on time and was easy to deal with.
The system has been performing really well since it went in. No complaints at all — would recommend them to anyone looking at solar and battery.
Inverter rating: 5/5
21 April 2026
The Best Team for Serious Home Energy Upgrades
We recently had Smarter Home Solutions install a 32.24 kWh Sigenergy SigenStor battery and backup solution at our house, and I cannot recommend them enough. Customer service was top-notch across the board, from the initial quotation and billing all the way through to post-installation support.The sales and quoting process was incredibly prompt and easy. I asked for a number of alterations along the way, and they were all quickly applied without any hassle. The installation itself went really well. The crew was right on time, polite, and made sure to clean up completely before they left. I was especially impressed that they went the extra mile to hide as many cables as possible—they managed to do the whole job with no additional external conduits run, which looks incredibly neat. A massive thank you to the team for a seamless experience.
Battery rating: 5/5
03 April 2026
Went the extra mile
Very easy sales process though I knew what I wanted. I chose Smarter Home Solutions because of reviews and clearly they know what they're doing.Mitch the installer did a sensational job. I was expecting a fair amount of conduit going here and there after reading SigEnergy reviews and looking at photos on here of other installs. Mitch took his time and was here quote late drilling and making it neat. He could have taken the easy option and I wouldn't have said boo. He just wanted to do the best job he could.
They told me about Globird as the retailer which I was sceptical about but I moved across and I'm in credit every day with my bills. Winning!
Battery rating: 5/5
19 March 2026
Solar installation
The staff for quoting and sales were very nice and polite and very helpful. The installers were very polite tidy and punctual lovely guys and the help afterwards was fabulous. The customer service helping me connect to the grid and operating and understanding how to manage the app was terrific. I have no hesitation in recommending them to anybody.Inverter rating: 5/5
04 March 2026
Great installer, prompt
Prompt reply, installation tidy and punctual, no issue overall in general.28 February 2026
Great company to deal with from sales to installation.
The whole process from information to sales to installation to commissioning and final handover was a pleasure. Everyone was extremely helpful and nothing was a problem, I could not be happier.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
27 February 2026
Happy
The process with Smarter Home Solutions was to our liking - site visit, clear explanation of process and customer support20 February 2026
Great service, great value, and great installation!
I recently engaged Smarter Home Solutions to install a Sigenstor 24Kwh battery for my existing solar system. The whole process was exceptional, including the initial discussions, quoting, installation process and follow up discussions. The workmanship is excellent, and the work was great value! Cannot fault this company. I also love the product. Many thanks Smarter Home Solutions. I'll definitely use them again for further energy efficiency solutions in our home, in the future.Battery rating: 5/5
09 February 2026
I would not hesitate to recommend Smarter Home Solutions
I would not hesitate recommending Smart Home Solutions as my selection for our home battery selection and installation.The sales and quoting process was open, honest and factual. SHS provided lots of information and guidance and advice about the best solution for my home.
The installers were polite, friendly and helpful. They were punctual and cleaned up after their work. The installation was tidy and NEAT.
They completely rewired the old switchboard into a better layout and configuration.
02 December 2025
Installation goes above and beyond
Team arrived on time and worked all day to ensure system was installed and functioning. Adapted new installation into my old system and made sure everything was neat and tidy. Excellent communication and great job.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 4/5
EV Charger rating: 5/5
27 November 2025
Install happened far quicker than expected, no grid export still though
Was contacted promptly and given good information over the phone. After mulling it over and doing some research committed and got the panels installed. Cost me $4k out of pocket with the remaining 1.4k as a solarvic loan.Attendance was prompt, took the team a bit longer than they anticipated to get it all done but they were friendly and professional.
Only issue so far is I'm still not able to export to the grid but that's due to the energy retailer and other parties not pulling through yet
Inverter rating: 5/5
27 October 2025
My review of installation by Smarter Home Solutions
There were several delays, where the original inverter was found to be faulty, and had to be replaced. A couple of times, I got a late notice that they could not be here on the day they had indicated a technician would arrive. Apart from the delays and the inverter replacement, the physical installation of both the panels and the battery was fine; they were careful of the tiles, and replaced several that had cracked, and they tidied up after their work. The inspection has occurred, and the system is working.17 October 2025
Reclaim heat pump install
Bought a Reclaim system. The guys know the products well. The installer came the same day because we had no hot water. Professional installation and took away the old hot water system and rubbish. A1 experience no complaints.
Fantastic company from start to finish
The team from Smarter Home Solutions is absolutely fantastic.Tim spent hours communicating with me via phone and email on what would be the best options for battery size and brand for our house.
There was never any pressure to upsize and go for a top or the range system that wasn’t necessary. Everything was well explained prior to signing any contracts.
Tim and Chris also spent time discussing the different options for electricity companies which allowed us to make an informed decision on the cost of the battery and what our monthly bills would be like.
Installation occurred on time and the team of electricians were professional and polite. The electricians explained how to turn the system on and how to navigate the app. The electricians gave great suggestions on installation and where to run the cabling and it looks so much neater than anticipated!
Tim then spent a further hour on the phone following installation to ensure the settings in the app were correct for our household usage.
We did have a slight issue where our discharge battery wasn’t enough to cover our electricity usage, with one email Tim organised Mick to help reset the app and now we are making money back with the feed-in tariff.
We have been extremely happy with the entire process and would recommend Smarter Home Solutions to anyone wanting to install a solar battery!
Battery rating: 5/5